Ram cache access problems

I recently installed some new RAM in my 17inch iMac iSight. The new 1Gb of RAM was recognized by the computer and worked fine for about 1 hour, then crashed. Since then, on restarting all I can get is a grey screen, and after 20 seconds the cooling fan goes ape and I get a message saying I need to shutdown.
I guess there's a problem with the new RAM, but I can't open the cache to take it out ! The screws undo, but won't come free (after coming out a few mm they just turn without effect) so I can't get the plate off to access the RAM - any suggestions as to how to get in ?
Cheers
Nobber

Hi
Alex
Thanks, but I managed to open the cover without problem to install the RAM, (as you say the screws are designed not to fall out or get lost) but now I want to remove the RAM, the screws are not playing ball - It's very strange, in that they come loose but won't allow me to take the cover off.
I'm afraid to force them too much in case I can't get them back in after.
I might have to resort to opening up the iMac, and that seriously worries me.
Nobber

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    I will try to answer your questions :)
    There’s two domains, TFSdomain and Userdomain, right? - Yes
    The TFSdomain one way trust to Userdomain? - Yes
    If you add a single account(Userdomain) into your TFS Server, this single account(Userdomain) can connect to TFS Web Access or your account can connect to TFS Web Access? Your account and this single account(Userdomain) are not the same account? -
    I have two accounts, one User domain accout and one TFS domain account that is TFS administrator. If I use the TFS domain account to add the User domain account as a project group member this user domain account will be able to access the TFS web access
    from the user domain.
    If you add an AD group(Userdomain) into your TFS Server, the user in this AD group(Userdomain) will cannot access TFS Web Access or your account cannot access TFS Web Access? Your account and this user are the same account? Or your account included in this
    AD group(Userdomain) too? - The user domain:s "domain users" group includes my user domain account. If I add the user domain:s "domain users" group as a project group member in TFS (with my domain user) my user domain account will
    not be able to access the TFS web access from the user domain.
    When connect to TFS Web Access failed, what’s the error message you received? - There is no error message, I am only asked to log in again.
    If you cannot access TFS Web Access, how did you add AD group(Userdomain) into your TFS Server? Or once you added the AD group(Userdomain) into TFS Server, you will cannot access TFS Web Access immediately? Your account is a Userdomain user? -
    I added it with my TFS user domain administer account
    The scenario is as follows:
    I have a one way trust from tfs domain to user domain.
    I add a user domain account as a project group member in TFS. Now this account is granted access to the project using the TFS web access client.
    I remove the user again.
    I add the users domain:s "domain users" group (where my user domain account is included) as a project group member in TFS. Now my user account is
    not granted access to the project using the TFS web access client.
    Hope this will spread some light on the problem.
    Thanks Stefan

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    Firefox was working perfectly before we've updated it to version 30.0. It seems that the new version does not like our Proxy setting which needs users to auth with their AD accounts.
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    ------------------------------------trouble shoot update-----------------------------------------
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    tried network.http.use-cache = false but not work
    Thanks

    Quite interestingly, Firefox will work for 1 minute after I am using Safari with that Auth proxy. However, if I am not touching Safari for 1 or 2 minutes, Firefox will stop working and pop up the similar error message.
    Thanks

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    Have discovered an accessibility problem with the Magic Mouse. My right hand middle (right click) finger is heavily bandaged at the moment. Mouse will not accept right clicks, even all the way on the edge. Interprets them as left/single button click. Went to Universal Access in System Preferences, and there is no solution. This seems like an obvious issue for people with prosthetics, so I don't understand why Apple designers missed this.

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