RAM slot not working

Hey everyone,
I recently bought some RAM for my Mac Book Pro. It came with 1gb, and I bought two 1gb sticks. I put in both sticks of new RAM and my computer would come on but the screen would remain blank. After doing some tests, I found that the lower RAM tray was not working with the old or new RAM stick, and that the upper tray worked with the new and old one. Has this happened to anyone, or anyone have any suggestions on fixes? I tried canned air and it hasn't helped. Currently, I am using the new RAM stick in the upper tray, but would obviously like to take advantage of the lower tray as well.
Thanks!

Sounds like bad news, I'm afraid, Davide. It is likely that the slot itself is damaged. I have seen situations where RAM "reappeared" in the past after an SMC or PRAM reset, but I doubt this is your problem here. Still worth trying, I guess.
Run the Apple Hardware test (on one of the DVDs that originally came with your computer) too, but I suspect it will either need a motherboard repair or replacement.
Rod
(PS - fine surname you have there! )

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There is a known issue with Powerbooks with the lower memory slot failing, and it sounds like yours may be starting to fail. At one point there was an Apple recall for a small sliver of Powerbook systems to fix that.
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I've researched this on forums briefly, the consensus seems to be logic board replacement.
I really don't want to invest more money into this older computer - Macbook Pro mid-2009.
Are there any other troubleshooting options here? I don't think it's the OS and do not have any Time Machine data set up before Mac X nor do I have an partitions set up on an external.
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Does not look like it supports 16 GBs of RAM meaning only 4 GBs/slot.

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Hi folks - I had a problem with my PowerBook running very slowly. Helpful friends suggested increasing the RAM. When I set about doing this I found that there were two 256 Mb cards in the machine.
I replaced them both with 1 Gb cards and the Mac was back to a speedy machine. Not long after thanking my friends, I got a 'fatal message' telling me I must restart the machine. When I did this there was no 'sueme' sound and I was back to only 1 Gb of RAM. The lower slot was empty according to the system profiler.
I went to bed dejected!
This morning I removed both 1 Gb cards put back the 256 Mb cards and the machine booted up as usual with 512 Mb of RAM.
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The alternatives are to run with 1GB in the upper slot, try one of the internet vendors that say they can fix that (check references), or install a used logic board. I don't believe Apple is repairing Powerbooks anymore, so if you want to buy a used logic board, you'll need to install it yourself, or perhaps an Apple Authorized Service Provider would be willing to do the work.

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Your pB is not covered by:
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!. No other suggestions to offer. Bring the MBP in for a free evaluation at an Apple store genius bar. If it is a simple repair, they may do it gratis.
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might be a connection that i might have forgotten??
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Hello
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MY iphone ram is not working what can i do?

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It sounds like you are unable to turn on your iPhone 5s. I would recommend the troubleshooting from the following article to help you get the issue resolved:
iOS: Not responding or does not turn on
If the device remains unresponsive or does not turn on (or power on), reset your device.
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Try with one crucial module and your original Hynix module. Does it start? Swap Crucial modules and try again. If it starts with one module and not the other you got a bad module from Crucial. If that's the case they have a lifetime warranty and great customer service.
If after trying different combinations in different slots you isolate it to a bad ram slot then you're looking at a bigger problem. Believe it or not ram slots can fail, even if they've never been used. The heat inside an iMac alone could cause solder joints to fail and render a slot useless.

RAM upgrades not working

Hi all,
I've been wanting to upgrade the two 512 M DIMMS that came with my PowerBook to a pair of 1 G DIMMS.
I purchased a pair of DIMMs from a retailer I found in MacWorld (A1A Computing) and when I tried calling them after my computer kept crashing, it took way too long for them to refer to it as "Customer Service". Ultimately, after contact and returning the pair, they sent a new pair but the wrong type.
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I've saved Rember logs for the new DIMMs in all the tests I described above.
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<Edited by Moderator>

While just about all Powerbooks are sensitive to the quality of RAM used, the earlier Powerbooks seem to be a little more sensitive than others. While some RAM may meet the printed specs, it may not work with Apple's architecture. The issue is memory bus slewing, where power to the memory bus is modulated to reduce heat and conserve battery power.
When it comes to memory for a finicky Powerbook, I'd recommend Crucial, as they guarantee their memory will work when selected from their memory selector at http://www.crucial.com . You can usually also find a 5% to 10% off coupon on the internet (search for 'crucial coupon'). I've used Crucial (also makes Micron memory) for years with no issues.
Samsung and Kingston (not the Kingston valueram line, though) also typically work well. I've also used these brands in later Powerbooks with no issues.
Hynix memory usually works pretty well in Powerbooks, however, I'm sure they produce a number of different RAMs, like the other memory producers. For example, Kingstons regular memory works well in our Powerbooks, however, their valueram line doesn't work reliably.

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Thanks

Apple recommends that the larger of the two RAM modules be placed in the slot closest to the display.
Intel-based Mac Power On Self Test RAM error codes
If the computer detects no SDRAM (Synchronous Dynamic Random Access Memory, also referred to as RAM) or the RAM installed does not meet the appropriate specifications, the screen will remain black but the power LED on the front of the computer will blink once per second to signal the error. This error condition may be due to physically damaged RAM, installing the incorrect type of RAM, or not having RAM installed.

[SOLVED] Suspend to ram / disk not working in newer kernels

Hi all,
this puzzles me for a while:
My desktop system was able to suspend to ram / disk flawlessly in older kernels. It stopped working with 3.3. The suspend seems to work, the machine goes to standby. But when I try to resume, the machines is on but the screen stays black. Neither the console is working nor can I ssh into it. Only hard reset gets me out here
I did investigate and found many tips and hints which all led to nowhere. I even changed my filesystem back from btrfs to ext4 and my VGA module from proprietary nvidia to nouveau.
When this all failed I got to the idea to burn several install disks. One of the official 2011.08.19 (kernel 3.0.3) and one of the snapshots 2012.06.05_04-00-01 (kernel 3.3.7) and 2012.07.17_04-00-01 (kernel 3.4.4). I guess these can not be compromised by some hosed installation. I started one by one and issued the follwing command:
echo mem > /sys/power/state
which suspends the machine successfully in all three cases. With 2011.08.19 the resume is working but the other two fail. Some more info about the hardware:
1. lspci output
harvey@obelix ~ $ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DMI (rev 11)
00:03.0 PCI bridge: Intel Corporation Core Processor PCI Express Root Port 1 (rev 11)
00:05.0 PCI bridge: Intel Corporation Core Processor PCI Express Root Port 3 (rev 11)
00:08.0 System peripheral: Intel Corporation Core Processor System Management Registers (rev 11)
00:08.1 System peripheral: Intel Corporation Core Processor Semaphore and Scratchpad Registers (rev 11)
00:08.2 System peripheral: Intel Corporation Core Processor System Control and Status Registers (rev 11)
00:08.3 System peripheral: Intel Corporation Core Processor Miscellaneous Registers (rev 11)
00:10.0 System peripheral: Intel Corporation Core Processor QPI Link (rev 11)
00:10.1 System peripheral: Intel Corporation Core Processor QPI Routing and Protocol Registers (rev 11)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.1 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.2 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.7 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.1 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.2 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.3 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.7 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation 5 Series Chipset LPC Interface Controller (rev 06)
00:1f.2 IDE interface: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA IDE Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
00:1f.5 IDE interface: Intel Corporation 5 Series/3400 Series Chipset 2 port SATA IDE Controller (rev 06)
01:00.0 VGA compatible controller: NVIDIA Corporation G84 [GeForce 8600 GT] (rev a1)
02:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 02)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 02)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-Core Registers (rev 04)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 04)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 04)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 04)
3f:03.0 Host bridge: Intel Corporation Core Processor Integrated Memory Controller (rev 04)
3f:03.1 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Target Address Decoder (rev 04)
3f:03.4 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Test Registers (rev 04)
3f:04.0 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 0 Control Registers (rev 04)
3f:04.1 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 0 Address Registers (rev 04)
3f:04.2 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 0 Rank Registers (rev 04)
3f:04.3 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 0 Thermal Control Registers (rev 04)
3f:05.0 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 1 Control Registers (rev 04)
3f:05.1 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 1 Address Registers (rev 04)
3f:05.2 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 1 Rank Registers (rev 04)
3f:05.3 Host bridge: Intel Corporation Core Processor Integrated Memory Controller Channel 1 Thermal Control Registers (rev 04)
2. lsmod output of 2012.07.17_04-00-01:
harvey@obelix ~ $ lsmod
Module Size Used by
fuse 68768 0
tun 15297 0
rfcomm 33627 8
bnep 8793 2
nfsd 246714 2
exportfs 3665 1 nfsd
btusb 11764 0
joydev 9991 0
bluetooth 190551 22 bnep,btusb,rfcomm
rfkill 15604 2 bluetooth
snd_hda_codec_realtek 60409 1
snd_hda_intel 24053 3
snd_hda_codec 94305 2 snd_hda_codec_realtek,snd_hda_intel
microcode 12185 0
i7core_edac 17477 0
snd_hwdep 6300 1 snd_hda_codec
i2c_i801 8180 0
iTCO_wdt 12813 0
snd_pcm 74958 2 snd_hda_codec,snd_hda_intel
r8169 49386 0
coretemp 5654 0
edac_core 36656 3 i7core_edac
iTCO_vendor_support 1929 1 iTCO_wdt
serio_raw 4653 0
pcspkr 1899 0
snd_page_alloc 7185 2 snd_pcm,snd_hda_intel
snd_timer 18966 1 snd_pcm
mii 4123 1 r8169
snd 58997 12 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_hda_codec,snd_hda_intel
soundcore 5410 1 snd
acpi_cpufreq 5933 0
mperf 1235 1 acpi_cpufreq
evdev 9754 4
processor 26567 1 acpi_cpufreq
vboxnetadp 18387 0
vboxnetflt 16743 0
vboxdrv 1791382 2 vboxnetadp,vboxnetflt
nfs 276056 1
nfs_acl 2359 2 nfs,nfsd
lockd 62987 2 nfs,nfsd
auth_rpcgss 32327 2 nfs,nfsd
sunrpc 184998 12 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache 41059 1 nfs
aes_x86_64 7508 64
cryptd 8741 0
aes_generic 26138 1 aes_x86_64
xts 3101 32
gf128mul 6050 1 xts
dm_crypt 16496 4
dm_mod 70918 9 dm_crypt
sr_mod 14823 0
cdrom 35648 1 sr_mod
hid_logitech 16560 0
ff_memless 4690 1 hid_logitech
usbhid 36430 1 hid_logitech
hid 85285 2 hid_logitech,usbhid
sd_mod 29239 7
pata_jmicron 2480 0
usb_storage 44760 0
pata_acpi 3408 0
ata_piix 23160 5
crc32c_intel 1987 0
ahci 20549 0
libahci 20023 1 ahci
ata_generic 3295 0
libata 167611 6 ahci,pata_acpi,libahci,ata_generic,ata_piix,pata_jmicron
scsi_mod 132974 4 usb_storage,libata,sd_mod,sr_mod
uhci_hcd 23372 0
xhci_hcd 81440 0
ehci_hcd 40994 0
usbcore 147533 8 btusb,uhci_hcd,usb_storage,ehci_hcd,usbhid,xhci_hcd
usb_common 954 1 usbcore
floppy 58615 0
nouveau 784289 3
button 4502 1 nouveau
video 11307 1 nouveau
mxm_wmi 1425 1 nouveau
wmi 8475 2 mxm_wmi,nouveau
i2c_algo_bit 5391 1 nouveau
drm_kms_helper 33051 1 nouveau
ttm 64288 1 nouveau
drm 208926 5 ttm,drm_kms_helper,nouveau
i2c_core 20369 5 drm,i2c_i801,drm_kms_helper,i2c_algo_bit,nouveau
ext4 424175 4
crc16 1359 2 ext4,bluetooth
jbd2 73919 1 ext4
mbcache 5977 1 ext4
3. /var/log/pm-suspend.log of a not working suspend
Initial commandline parameters:
Tue Jul 17 11:21:18 CEST 2012: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux obelix 3.4.5-1-ARCH #1 SMP PREEMPT Mon Jul 16 21:35:54 CEST 2012 x86_64 GNU/Linux
Module Size Used by
rfcomm 33627 8
bnep 8793 2
nfsd 246714 2
exportfs 3665 1 nfsd
ext4 424175 3
jbd2 73919 1 ext4
mbcache 5977 1 ext4
btusb 11764 0
bluetooth 190551 22 bnep,btusb,rfcomm
crc16 1359 2 ext4,bluetooth
joydev 9991 0
rfkill 15604 2 bluetooth
snd_hda_codec_realtek 60409 1
microcode 12185 0
coretemp 5654 0
serio_raw 4653 0
snd_hda_intel 24053 5
snd_hda_codec 94305 2 snd_hda_codec_realtek,snd_hda_intel
pcspkr 1899 0
snd_hwdep 6300 1 snd_hda_codec
snd_pcm 74958 3 snd_hda_codec,snd_hda_intel
snd_page_alloc 7217 2 snd_pcm,snd_hda_intel
r8169 49386 0
i7core_edac 17477 0
snd_timer 18966 1 snd_pcm
edac_core 36656 3 i7core_edac
mii 4123 1 r8169
snd 58997 15 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_hda_codec,snd_hda_intel
iTCO_wdt 12813 0
i2c_i801 8180 0
soundcore 5410 1 snd
iTCO_vendor_support 1929 1 iTCO_wdt
acpi_cpufreq 5933 0
mperf 1267 1 acpi_cpufreq
evdev 9754 4
processor 26567 1 acpi_cpufreq
vboxnetadp 18387 0
vboxnetflt 16743 0
vboxdrv 1791382 2 vboxnetadp,vboxnetflt
nfs 276056 1
nfs_acl 2359 2 nfs,nfsd
lockd 62987 2 nfs,nfsd
auth_rpcgss 32327 2 nfs,nfsd
sunrpc 184998 12 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache 41059 1 nfs
btrfs 710578 1
libcrc32c 1002 1 btrfs
zlib_deflate 20436 1 btrfs
aes_x86_64 7508 64
cryptd 8741 0
aes_generic 26138 1 aes_x86_64
xts 3101 32
gf128mul 6050 1 xts
hid_logitech 16560 0
ff_memless 4690 1 hid_logitech
dm_crypt 16496 4
dm_mod 70918 9 dm_crypt
sr_mod 14823 0
cdrom 35648 1 sr_mod
usbhid 36430 1 hid_logitech
usb_storage 44760 0
hid 85285 2 hid_logitech,usbhid
sd_mod 29239 7
pata_jmicron 2480 0
pata_acpi 3408 0
ata_piix 23160 5
ata_generic 3295 0
uhci_hcd 23404 0
crc32c_intel 1987 1
ahci 20549 0
libahci 20023 1 ahci
libata 167611 6 ahci,pata_acpi,libahci,ata_generic,ata_piix,pata_jmicron
xhci_hcd 81472 0
ehci_hcd 41026 0
scsi_mod 132974 4 usb_storage,libata,sd_mod,sr_mod
usbcore 147565 8 btusb,uhci_hcd,usb_storage,ehci_hcd,usbhid,xhci_hcd
usb_common 954 1 usbcore
floppy 58615 0
nouveau 784321 3
button 4502 1 nouveau
video 11307 1 nouveau
mxm_wmi 1425 1 nouveau
wmi 8475 2 mxm_wmi,nouveau
i2c_algo_bit 5391 1 nouveau
drm_kms_helper 33051 1 nouveau
ttm 64320 1 nouveau
drm 208958 5 ttm,drm_kms_helper,nouveau
i2c_core 20369 5 drm,i2c_i801,drm_kms_helper,i2c_algo_bit,nouveau
total used free shared buffers cached
Mem: 8173500 884060 7289440 0 3764 405872
-/+ buffers/cache: 474424 7699076
Swap: 8386556 0 8386556
/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:
/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/01grub suspend suspend:
/usr/lib/pm-utils/sleep.d/01grub suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend:
/usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: success.
Running hook /etc/pm/sleep.d/90alsa suspend suspend:
/etc/pm/sleep.d/90alsa suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:
/usr/lib/pm-utils/sleep.d/95led suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
Kernel modesetting video driver detected, not using quirks.
/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0
/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
Tue Jul 17 11:21:18 CEST 2012: performing suspend
This seems to be a kernel bug. Any input?
Harvey
Last edited by Harey (2012-08-06 13:51:49)

Another life-sign. The issue is still unsolved but I've come a little further. It seems to be a combination of more failures. The first one is USB hardware. I have a usb keyboard-mouse combo from Logitech (comfort cordless desktop). The USB bus does not wake up correctly when resuming from suspend. So my keyboard is unsuable. I put in a file /etc/pm/sleep.d/20_custom-ehci_hcd with the following content:
BUSES="0000:00:1a.7 0000:00:1d.7"
case "${1}" in
hibernate|suspend)
# Switch USB buses off
for bus in $BUSES; do
echo -n $bus | tee /sys/bus/pci/drivers/ehci_hcd/unbind
done
resume|thaw)
# Switch USB buses back on
for bus in $BUSES; do
echo -n $bus | tee /sys/bus/pci/drivers/ehci_hcd/bind
done
esac
The bus IDs were taken from /sys/bus/pci/drivers/ehci_hcd
When I start pm-suspend from a console (no X started) this seems to reanimate my keyboard while the screen stays black (with backlight on). I can type and reboot. Also I can ssh into the machine from my laptop.
Concerning the blank screen there seems to be a bug in both the proprietary nvidia modules as well as the nouveau driver. The nvidia folks have issued a new beta driver which seems to at least minimize the failures. This all concerns the nv50-family of nvidias cards. I have a GF8600GT which is one of these
I'll wait for this driver and then restart my testing. Until then - no suspend/hibernate
EDIT: Today's nvidia 304.32 is solving my issues - I can sleep again
Harvey
Last edited by Harey (2012-08-06 13:52:51)

RAM slot not working

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