Ran the 'Refresh' mode, now nothing is compatible with my version of firefox? No Add-ons, Extensions or Themes. Please help me get back to what I had.
I opened Firefox, and I had a bar along the bottom saying it needed to be optimized, so I could refresh Firefox. I understood that it would take it back to its original state, but I thought that I could add things that I wanted. But when it was "Refreshed", I could not add anything. Themes are "Not compatible with my version of Firefox". Add-ons do download, but I cannot install them. It takes me to a page that is too confusing for a non-tech person like me (a windows page that wants me to find the program that will install it). So I gave up (I also don't have alot of time to fix this). I checked for "updates" hoping that I could update the version and then add a theme, add-ons, extensions, etc. But it is up-to-date. Thank you for your help.
Normally, when you try to install an extension from the Mozilla Add-ons site, you get a progress bar that drops down temporarily from the address bar, and then a pop-up dialog asking you to approve the installation. Do you get either of those or just nothing happens?
As an example: https://addons.mozilla.org/firefox/addon/adblock-plus/
Could you test with the avast! extension disabled in case it is blocking these normal actions? You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then find avast! on the right side and click Disable.
Often a link will appear above a disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any difference? Are other sites still a problem?
Similar Messages
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I do a system restore which allows me to open my browser. Without this I cannot open my browser - the error code comes up every time.
Do a clean (re)install
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
From https://support.mozilla.com/en-US/questions/764376 -
I have PSE13 on my system, Windows 8.1, 64-bit. It was functioning properly after installation and now I get these messages when I go to print: "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You need to check your printer settings before printing." and then this statement: "Default printer could not be opened." I have reloaded drivers for both printers and made any upgrades possible. It was working fine before and now all of a sudden, nothing. Would prefer to have old PSE v.12 back, it worked with no problems.
See this thread
My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help? -
I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13 -
The saved printer information is not compatible with this version of Photoshop
Hello,
I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
Thanks, Dave.Chris,
Apologies for my slow reply - we have been busy here the past few weeks.
We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
Thanks, Dave. -
I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
"the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.Hi,
If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
Thanks,
Anwesha -
Why do I get the mesasge, default printer is not compatible with this version of photoshop elements
When I print from photoshop elements 13, I get the message, default printer is not compatible with this version of photoshop elements
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13 -
I went to the full screen and don't like it and want to get back to what I had. Also, is there a way to set up bookmarks so that all show in a column on the left or right side?
Just press F11 on your keyboard to exit full screen mode.
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I can't use Yahoo messenger (it doesn't open the dialogue window), but in other PCs with older versions of Firefox I don't have problems
As stated earlier even though when I have an incoming message I hear the "Beep" Firefox does not open the dialogue window as it used to do.
Also I am not able to open a new dialogue window or tab by clicking on an online contact of mine.Known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue maybe fixed in beta/ nightly, you should try it
* firefox.com/beta -
[There is a link below from where software can be downloaded and after installing this you will see that it is not compatible with any version of Mozilla Firefox of any Window version (7, XP).]
[http://ftp://ftp.hp.com/pub/softlib/software10/COL20395/dj-56929-3/HP_Smart_Web_Printing_v4.6.exeIt is up to HP to make that program compatible with Firefox.
That application last worked in Firefox 3.5, but HP was always very lax in updating it for a new version of Firefox. Usually they didn't bother to update it until like halfway through the "run" of a particular Firefox version. It worked for like 6 months and then a new version of Firefox was released, and it didn't work for like 6 months until HP got around to fixing it - then the cycle repeated. -
My firefox was running fine until I was prompted to upgrade to Firefox 4. I did so and now when I try to open, I get a message window saying I cannot run firefox on the mac I'm now running (10.4.11). How to I get back to the version of firefox I was running?
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
* http://kb.mozillazine.org/Lost_bookmarks -
I would not have installed the new firefox if I had known in advance that two of my essential add-ons would no longer work. Now I want the old firefox version back so I can continue to function until the add-ons are updated. Suggestion: when you notify user that add-ons are incompatible, give the option of reverting to an earlier firefox version.
Firefox now always stores the old session, and you can access it by going to the History menu and selecting "Restore Previous Session"
If you want Firefox to display the message to save the session, it can be turned back on by changing some preferences.
# Type '''about:config''' into the location bar and press enter
# Accept the warning message that appears, you will be taken to a list of preferences
# Locate the preference '''browser.tabs.warnOnClose''', if its value is set to '''false''', double-click on it to change its value to '''true'''
# Repeat this for these 3 preferences '''browser.warnOnQuit''', '''browser.warnOnRestart''' and '''browser.showQuitWarning'''
If you always open the last set of tabs, an alternative approach is this:
# Click the orange Firefox button, then select options to open the options window
# Go to the General panel
# Change the setting "When Firefox starts" to "Show my windows and tabs from last time" -
the side bar version listed in the plug in line below is not compatible with the 6.0 version of Firefox. When will you allow/make a version of that plug in that will be compatible?
Install Firefox Portable 3.6.22 to your hard drive for that website. <br />
http://portableapps.com/apps/internet/firefox_portable/localization#legacy36 -
I have Windows Vista as my operating system, I install every Firefox update. An earlier version of Firefox allowed me to use my 1st HP printer but haven't been able to use that printer or a newer one for 2 years. I used to reinstall the software each time but now that doesn't work either.
I want to use my two very good HP printers/software with my laptop.
I have an HP computer and 2 HP printers and want to have them work together.Is your wretched printer the same model? How about the Mac - and your OS.
I have tried to persuade HP that this should be investigated here:
http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/Unable-to-send-print-data -Photosmart-C5280/td-p/434623/page/2
Please do contribute to that discussion too, since I assume that HP will be the organisation to investigate/correct any driver problems.
DJ -
The latest version of Firefox tends to not agree with my windows 7 starter netbook. I get a lot of hangups and crashes. I would like to download Firefox 4 again but can't seem to find it on your site in order to download it. Do you have any other suggestions that would be a good fit for windows 7 starter?
Also, I keep getting messages saying that Firefox is causing high CPU and memory usage on my netbook.Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Version 3.6.18 would be a safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: If you don't have Firefox ask you before updating, you may need to set that to prevent an automatic update back to Firefox 5. Tools > Options > Advanced, Update mini-tab
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