Random Backups failing on DPM
Multiple Backups are failing on SCDPM 2012 SP1, with errors like
DPM failed to communicate with the protection agent on dpmserver.xyz.com because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
The protection agent on client.xyz.com was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
The protection agent on dpmserver.xyz.com was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
When I check application event in event viewer of SPM server, found below logs
1)
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: DPMRA.exe
P2: 4.1.3441.0
P3: 53406006
P4: DPMRA.exe
P5: 4.1.3441.0
P6: 53406006
P7: c0000005
P8: 000000000025d8ed
P9:
P10:
Attached files:
C:\Windows\Temp\WER66A0.tmp.appcompat.txt
C:\Windows\Temp\WER6FA6.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER6FA7.tmp.hdmp
C:\Windows\Temp\WER7591.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DPMRA.exe_966d88db796f3b80ffb53b85e3c1d26d884c99c_cab_403c7669
Analysis symbol:
Rechecking for solution: 0
Report Id: a1124362-50bf-11e4-acb9-441ea15a621c
Report Status: 4
2)
Faulting application name: DPMRA.exe, version: 4.1.3441.0, time stamp: 0x53406006
Faulting module name: DPMRA.exe, version: 4.1.3441.0, time stamp: 0x53406006
Exception code: 0xc0000005
Fault offset: 0x000000000025d8ed
Faulting process id: 0x267c
Faulting application start time: 0x01cfe4c80f70678d
Faulting application path: C:\Program Files\Microsoft System Center 2012\DPM\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft System Center 2012\DPM\DPM\bin\DPMRA.exe
Report Id: a1124362-50bf-11e4-acb9-441ea15a621c
Please help on this.
please install UR 7
Seidl Michael | http://www.techguy.at |
twitter.com/techguyat | facebook.com/techguyat
Similar Messages
-
Child partition backup failled in DPM 2012
Hello All,
Child partition snapshot backup failed because DPM agent unreachable. DPM agent is ok when not taking backup. but when start synchronizing the DPM agent services filled. As a result Protection backup failed after some times. please suggestHi
If you do a manual backup or run a consistency check what happens?
after you did the agent install did you do a reboot? Have you tried reinstalling the agent manually and setting the DPM server? -
Backup to tape failed in DPM 2012
I am new to DPM.
We have configured a protection group for short term goal with 7 days retention range, Synchronization frequency 6 hours. And recovery points are based on synchronization (means 4 Recovery points per day and DPM will have 28 valid restore points after a
week...!!??). In long term goals we have configured 2 recovery goals to tape ... 1 recovery point per week on saturday (retention 4 weeks) and 1 recovery point per month (on day 1 with retention range of 1 month).
Now Im getting PG status "backup to Tape failed" I want to know the process how DPM will check and verify recovery points on disk before writing them to tape.
Based on my protection group settings, there should be 4 recovery points on disk everyday. but there is something different result...see the below in reply.
My queries are:
1) On Saturday weekly tape job, does it require DPM to have valid 28 Recovery points?? What happen if any RP missing.
2) Due to some issues, if weekely tape backup failed on saturday. Can we resume it on monday,tuesday..with corrective actions??
3) the DPM process of verifying disk based recovery points before writing them to tape.Hi,
<New questions Snip<
Q1) For file/volume protection, synchronization is not RP. We have to configure RP creation time manually.
A1) Correct, file synchronizations are not recoverable, only "recovery points" are recoverable.
Q2) For application's (SQL,EXCH,SHAREPOINT) recovery points each synchronization job will create a RP as per synchronization frequency.
A2) Yes, for applications like SQL and Exchange that support incremental backups, then incremental synchronizations are recoverable.
Q3) If a tape backup is getting failed due to invalid RP on disk, I am creating a manual RP with Express full backup(for databases) and a RP with Incremental(for file/volume share), then resuming tape backup. Is it correct way to do this?
A3) Yes, A manual Express full for application data or a manual recover point with synchronization for file / share data and that should allow you to manually create a new tape based backup from the alert.
Q4)How to enable the verify option to check the integrity of the tape backup?
A4) Simply modify the PG that has tape based protection and while on the "Select Library and tape Details" page, select the option "check backup for data integrity (time consuming operation)".
Q5) And what is Co-Location..!!
A5) Tape co-location allows data from different protection groups to be written to the same tape. You need to make a tape protection group set using the "Optimize usage" feature under the management - Libraries page of the DPM console.
See the following TechNet pages.
Tape Optimization Setup - Create-Modify Protection Group Set
http://technet.microsoft.com/en-us/library/jj628037.aspx
Tape Optimization Setup - Advanced Options
http://technet.microsoft.com/en-us/library/jj628016.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
LMS 4.2 Backup Failing Randomly
Has anyone seen this?
Backup failed on 2012/06/03 at 22:02:52. REASON: Unable to proceed with the backup operation as some files are being accessed by jobs. Reschedule the jobs such that the backup job does not coincide with other jobs.
Randomly the backup for lms 4.2 is failing. it has suceeded but majority of the time its failing. i have tried changing times but nothing seems to work. previously we were running 4.0.1 and had noproblems with the backup time.
Just found the bug
CSCtz29665
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2.1/readme/lms_421_readme.html#wp1203775
no work around at the momentthe patch for BugID CSCtz29665 is released here on CCO:
"http://www.cisco.com/cisco/software/release.html?mdfid=284259296&flowid=31102&softwareid=280775103&os=Windows%20CE%202.11&release=CSCtz29665_4.2.2&relind=AVAILABLE&rellifecycle=&reltype=latest"
I do not know whey they opend a new section for Windows CE 2.11, - but on CCO you have to follow this path to find it:
Downloads Home > Products > Network Management and Automation > Routing and Switching Management > Network Management Solutions > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.2 > LMS Patches > Windows CE 2.11-CSCtz29665_4.2.2 -
Windows 2008 R2 backup fails with event 521 error code 2155348001
Windows Server 2008 R2 SP1. Hyper-V role installed.
OS on drive C. All VMs stored on Drive D.
I am attempting to run a Bare Metal backup of the host system to a network share.
Drive D is not included in the backup job. I am getting the following error:
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 1/10/2014 11:28:52 PM
Event ID: 521
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: SHAQTUS.scdl.local
Description:
The backup operation that started at '2014-01-11T04:08:50.683000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348001'. Please review the event
details for a solution, and then rerun the backup operation once the issue is resolved.
Reviewing event details, as suggested, does not offer any solution.
I have tried the suggested solutions in other similar threads of increasing the timeout value with the registry entry.
This does not work.
I have not tried reregistering the VSS writers manually, as the only links I have found are for server 2003/2008 (not R2) and explicitly state that they won’t work on higher versions of the OS, since they now utilize manifests and the manual procedure could
cause problems for those servers. Haven't found similar procedures for 2008 R2.
I have been able to narrow this down a bit.
A Windows 2008 R2 SP1 server with Hyper-V installed – backup to a network share is successful;
Install the DPM 2012 agent – same backup fails with the 2155348001 error.
We use DPM 2012 to backup VMs, but DPM cannot perform a bare metal backup/restore of server and the 2012 version no longer has the DPMSRT feature.
I prefer to run Bare Metal Backup to a file server share.
Stuck on this one.
RickHi,
The issue is related to DPM, I would suggest you ask for help from DPM forums:
http://social.technet.microsoft.com/Forums/en-US/home?forum=dataprotectionmanager
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
BMR-SS backup fails with error "the specified network name is no longer available"
We are running DPM 2012 SP1 on a Windows Server 2008 R2 system, backing up a Windows Server 2012 system that is a DC. The agent version is 4.1.3417.0. Both the DPM server and the DC are physical systems - brand new HP Proliant 360's.
When creating the replicas for the 2012 server the first time, the backups work fine, and then for a day or so after that. After a couple of days, the BMR-SS backups fail with the error "the specified network name is no longer available".
I can watch the backup happening in the Windows Server Backup console on the protected server - the BMR backup goes up to 99% and then fails. BMR backups on all the other servers are working - we have a mix of Win2008R2 and Win2012.
Here is what I have tried:
I can connect to the UNC path on the backup server without a problem during and after the backup is happening.
Tried reinstalling the DPM agent.
Tried backing up directly from the protected server to another server's network share, which worked.
I can copy multiple gigabyte files directly from the protected server to the DPM file share without a problem (the same one that DPM uses for the replica)
Tried turning off the SCEP real-time protection during the backup.
Any help would be appreciated - thanks.
KWllo Boudewijn
I followed Boudewijn's suggestion.
The Windows 2012R2 servers had no recovery partition in disk C. I created one (400MB) following http://support.microsoft.com/kb/2930294/en-us and
DPM system restore worked. But just once.
So this is not the solution to the problem......
Is no one else having issues with DPM bare metal protection of Windows 2012R2 servers? -
Windows 2012 System State Backup Fails
We have a Windows 2012 Domain Controller VM that we would like to backup the System State using DPM. Agent has been installed and the Windows Backup has been added.
When the backup runs in DPM, the job fails. Here is the error code:
DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 517, WSB Error Code: 0x12363C0). (ID 30229 Details: Internal error code: 0x80990ED0)
When we try and create the backup using Windows Backup, the following error is in the log file:
following error code '0x807800C5' (There was a failure in preparing the backup image of one of the volumes in the backup set.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
We have tried attaching a separate drive and backup to a shared location. Both fail.
We have tried backup of just a few files on the DC instead of the System State, this fails as well.
All VSS Writers show as Stable with no errors
Server has the latest updates
Server has been rebooted, same issue
VM is Windows 2012 on a Windows 2008 R2 clustered host and is using Dynamic Disks (not fixed disks).
Anyone have any thoughts on what could be going on?Hi,
If any of the following are true, you will not be able to backup a system state to that volume.
• Make sure that the target volume has no shadow copy before the backup starts.
• If a system state backup is stored on a source volume, backup settings should be configured for full backups. By default, settings are configured for full backups.
• Periodically check that no other user or program maintains a shadow copy on the target volume.
• Do not keep volume level backups and system state backups in the same location.
• The volume used to store the system state backup needs twice the amount of free space as the size of the system state backup until the backup completes
Meanwhile please check if it is caused that you are backing up to a critical drive. Try modify the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wbengine\SystemStateBackup\
Set the value of this entry as follows:
Name: AllowSSBToAnyVolume
Data type: DWORD
Value data: 1
If you have any feedback on our support, please send to [email protected] -
EFI Folder on desktop during TimeMachine backup, backup fails.
Hello,
I am haing a very strange and infuriating problem. The problem is whenever my Time Machine begins to backup a folder shows up on my desktop labeled "EFI". The file size says 313.8MB, 312.6MB free. Then my Time Machine backup fails time and time again (pun intended).
The Time Machine is located on a MacMini Server, but even when I plug a TM drive directly into the USB it says the same thing and fails to backup. I've tired different brand drives but still the same outcome.
I then tired to clone the drive using SuperDuper but it can't even find the Macintosh HD. So I did a PRAM reset, repaired permissions, wiped and partitioned the drive and did a clean install of the current OS. I then used Migration Assistant to restore my data.
It ran fine for a day and now the same thing is happening all over again, but now it shows the EFI folder anytime I connect a USB or network drive onto it, plus it now takes a good 5 minutes to even boot.
I'ts absolutely maddening! Since I owned this laptop it's had the screen replaced twice as well as the logic board for random shutdown issues. I've begged and demanded for Apple to please replace this laptop since it was a month old. Sadly, Apple has refused any resolution other than to keep replacing parts and adding scratches. I purchased two twin units and the other unit has been whistling Dixie since day one. My son got one and I got stuck with the evil twin.
Any help would be greatly appreciated, but my guess is it is going to be shipped back to Apple for the 5th time.
Thanks for reading!These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressingcommand-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
HT3728 My time capsule reports Backup Failed
After a year of more of faultless backups, suddenly my TC reports Backup Failed. I have tried to restart, dismount and remount, but it still reports Backup Failed. I have a 2T TC and use it to backup two Macbooks.
Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency. -
ACS 5.3.0.40 On-demand Full Backup failed.
Hi,
I have ACS 5.3.0.40 Primary Secondary Authenticators , of which the Scheduled backup has stopped.
When checked the :
Monitoring Configuration >
System Operations >
Data Management >
Removal and Backup
> Incremental Backup , it had changed to OFF mode. without any reason.
The same was observed earlier too.
I have made the
Incremental Backup to ON and intiated the
View Full Database Backup Now. But it wasn't successful and reported an Error:
FullBackupOnDemand-Job Incremental Backup Utility System Fri Dec 28 11:56:57 IST 2012 Incremental Backup Failed: CARS_APP_BACKUP_FAILED : -404 : Application backup error Failed
Later i did the acs stop/start "view-jobmanager" and initiated the On-demand Full Backup , but no luck, same error reported this time too.
Has any one faced similar type of error /problem reported , please let me know the solution.
Thanks & Regards.One other thing; if this does end up being an issue with disk space it is worth considering patch 5.3.0.40.6 or later since improves database management processes
This cumulative patch includes fixes/enhancements related to disk management to avoid following issue
CSCtz24314: ACS 5.x *still* runs out of disk space
and also fix for
CSCua51804: View backup fails even when there is space in disk
Following is taken from the readme for this patch
The Monitoring and Reporting database can increase when as records are collected. There are two mechanisms to reduce this size and prevent it from exceeding the maximum limit.
1. Purge: In this mechanism the data will be purged based on the configured data retention period or upon reaching the upper limit of the database.
2. Compress: This mechanism frees up unused space in the database without deleting any records.
Previously the compress option could only be run manually. In ACS 5.3 Patch 6 there are enhancements so it will run daily at a predefined time, automatically when specific criteria are met. Similarly by default purge job runs every day at 4 AM. In Patch 6 new option provided to do on demand purge as well.
The new solution is to perform the Monitoring and Reporting database compress automatically.
2. New GUI option is provided to enable the Monitoring and Reporting database compress to run on every day at 5 AM. This can be configured under GUI Monitoring And Configuration -> System Operations -> Data Management -> Removal and Backup
3. Changed the upper and lower limit of purging of Monitoring and Reporting data. This is to make sure at lower limit itself ACS has enough space to take the backup. The maximum size allocated for monitoring and reporting database is 42% of /opt( 139 GB). The lower Limit at which ACS purges the data by taking the backup is 60% of maximum size Monitoring and Reporting database (83.42 GB). The upper limit at which ACS purges the data without taking backup is 80% of maximum size Monitoring and Reporting database (111.22 GB).
4. The acsview-database compress operation stops all services till 5.3 patch 5 , now only Monitoring and Reporting related services are stopped during this operation.
5. Provided “On demand purge” option in Monitoring and Reporting GUI. This option will not try to take any backup, it will purge the data based on window size configured.
6. Even if the “Enable ACS View Database compress” option is not enabled in GUI then also automatic view database compress will be triggered if the physical size of Monitoring and Reporting database reached to the upper limit of its size.
7. This automatic database compress takes place only when the “LogRecovery” feature is enabled, this is to make sure that the logging which happens during this operation will be recovered once this operation is completed. ACS generates alert when there is a need to do automatic database compress and also to enable this feature.
8. Before enabling “LogRecovery” feature configure the Logging Categories in such way that only mandatory data to log into Local Log Target and Remote Log Target as Log collector under System Administration > ... > Configuration > Log Configuration
This “LogRecovery” feature can recover the logs only if the logs are present under local log target.
9 This automatic database compress operation also performed only when the difference between actual and physical size of Monitoring and Reporting database size is > 50GB.
10 The new CLI “acsview” with option “show-dbsize” is provided to show the actual and physical size of the Monitoring and Reporting database. This is available in “acs-config” mode.
acsview show-dbsize Show the actual and physical size of View DB and transaction log file -
ACS 5.3 on VM- backup fails all the time. I opened several tickets with Cisco, but still no luck.
Here is one of the log message I got during the backup. Maybe someone can point out what the issue is.
debugd[2933]: [31965]: config:kron: cs_api.c[1142] [daemon]: occurrence occurrence_backup1 could not be deleted.I just did it on my ACS 5.4 patch 6 (running on VMWare) backup to a Windows 2003 FTP server and it works without any issues:
repository ftp_192.168.1.129
url ftp://192.168.1.129/
user Administrator password hash e50ffb9aabc8ccebe066f6239efeaa1ab728a16f2b2
labacs2/admin# backup labacs2 repository ftp_192.168.1.129
% Creating backup with timestamped filename: labacs2-140628-2059.tar.gpg
Calculating disk size for /opt/backup/backup-labacs2-1403989173
Total size of backup files are 27 M.
Max Size defined for backup files are 13339 M.
labacs2/admin# -
Windows Server 2008 R2 Backup failing with error - 0x8004231F
Hi,
I have Windows Server 2008 R2 Web Edition. Everything was working fine until recently. I tried checking for the log files, but I see that there are no log files that are created now in the location C:\Windows\Logs\WindowsServerBackup. The only files that
are being created recently are of the type mentioned below.
Wbadmin.1.etl
WbadminUI.0.etl
etc.
I tried removing the old backup and starting a new backup. But, even now it is failing with the same error.
When running the backup from the PowerShell, the output is as below.
PS C:\Users\administrator> Wbadmin start backup -backupTarget:\\localhost\E$\WindowsImageBackup\Server01 -systemState -vss
Copy
wbadmin 1.0 - Backup command-line tool
(C) Copyright 2004 Microsoft Corp.
Note: The backed up data cannot be securely protected at this destination.
Backups stored on a remote shared folder might be accessible by other
people on the network. You should only save your backups to a location
where you trust the other users who have access to the location or on a
network that has additional security precautions in place.
Retrieving volume information...
This will back up volume System Reserved (100.00 MB) (Selected Files),SAN(I:) (Selected Files),Local Disk(C:) (Selected
Files) to \\localhost\E$\WindowsImageBackup\Server01.
Do you want to start the backup operation?
[Y] Yes [N] No y
The backup operation to \\localhost\E$\WindowsImageBackup\Server01 is starting.
Starting to back up the system state [12/8/2013 9:29 AM]...
Creating a shadow copy of the volumes specified for backup...
Creating a shadow copy of the volumes specified for backup...
Creating a shadow copy of the volumes specified for backup...
Summary of the backup operation:
The backup of the system state failed [12/8/2013 9:30 AM].
Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-08-12-2013_09-29-49.log
Log of files for which backup failed:
C:\Windows\Logs\WindowsServerBackup\Backup_Error-08-12-2013_09-29-49.log
There is not enough disk space to create the volume shadow copy on the storage location. Make sure that, for all volumes
to be backup up, the minimum required disk space for shadow copy creation is available. This applies to both the backup
storage destination and volumes included in the backup.
Minimum requirement: For volumes less than 500 megabytes, the minimum is 50 megabytes of free space. For volumes more th
an 500 megabytes, the minimum is 320 megabytes of free space.
Recommended: At least 1 gigabyte of free disk space on each volume if volume size is more than 1 gigabyte.
ERROR - A Volume Shadow Copy Service operation error has
occurred: (0x8004231f)
Insufficient storage available to create either the shadow copy storage file or other shadow copy data.
If you see the free space available in each of the drives, they are in plenty.
C:\ 7.5 GB free of 70 GB
E:\ 250 GB free of 499 GB
I:\ 86.7 GB free of 350 GB
I am out of any hints on how I can proceed now. Has any one had similar issues? Can any one give any hint on this? Thanks.
Thanks.Some Additional info.
Shadow Copy Storage association
For volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\)\\?\Volume{a9f
b0474-f1bd-11e0-b235-806e6f6e6963}\
Shadow Copy Storage volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}
\)\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\
Used Shadow Copy Storage space: 0 B (0%)
Allocated Shadow Copy Storage space: 0 B (0%)
Maximum Shadow Copy Storage space: 32 MB (32%)
Shadow Copy Storage association
For volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01d1}\
Shadow Copy Storage volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01
d1}\
Used Shadow Copy Storage space: 0 B (0%)
Allocated Shadow Copy Storage space: 0 B (0%)
Maximum Shadow Copy Storage space: 35 GB (10%)
Shadow Copy Storage association
For volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01bd}\
Shadow Copy Storage volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01
bd}\
Used Shadow Copy Storage space: 0 B (0%)
Allocated Shadow Copy Storage space: 0 B (0%)
Maximum Shadow Copy Storage space: 149.999 GB (30%)
Shadow Copy Storage association
For volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e6963}\
Shadow Copy Storage volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e69
63}\
Used Shadow Copy Storage space: 0 B (0%)
Allocated Shadow Copy Storage space: 0 B (0%)
Maximum Shadow Copy Storage space: 4.99 GB (7%)
Hope this might also help you experts to get a little more information. -
ICloud backups failing due to Safari bookmarks DB being locked
iCloud backups are failing to complete on my iPhone 4 (CDMA), iOS 5.0.1. I successfully completed a backup on November 9, but haven't been able to get a backup to complete since then. When I manually invoke the "Back Up Now" function, it starts backing up, then says "There was a problem completing the backup. Please try again later."
Looking in the console logs (below), it appears the problem is that the Safari bookmarks DB is locked (corrupted?). Indeed, I am unable to add additional bookmarks in Safari, I get the message: "Bookmarks are being synced. Please add the bookmark once syncing has completed."
I've tried restarting the iPhone to no avail; I've also looked at Apple's iCloud backup troubleshooting doc, and none of the cases there seemed to match this problem.
Any suggestions ar every much appreciated!
Here is what the iPhone console says:
Nov 29 15:47:01 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
Nov 29 15:47:02 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
Nov 29 15:47:04 unknown backupd[7416] <Warning>: INFO: Added batch of 4 files of size 15.2 KB in 2.155 s at 0.01 MB/s (6.6%)
Nov 29 15:47:04 unknown backupd[7416] <Warning>: INFO: Finished adding files in 7.103 s at 13.20 MB/s
Nov 29 15:47:05 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
Nov 29 15:47:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
Nov 29 15:47:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:47:33 unknown lockdownd[21] <Error>: 016b4000 copy_basebandRegionSKU: MobileGestalt failed to provide an BasebandRegionSKU
Nov 29 15:47:33 unknown lockdownd[21] <Error>: 016b4000 special_case_get_domain: NN: checking BT MAC Address reported back 24:ab:81:ec:bf:37
Nov 29 15:47:33 unknown kernel[0] <Debug>: lockbot[7436] Builtin profile: gputoolsd (sandbox)
Nov 29 15:47:36 unknown lockdownd[21] <Error>: 01632000 copy_basebandRegionSKU: MobileGestalt failed to provide an BasebandRegionSKU
Nov 29 15:47:36 unknown lockdownd[21] <Error>: 01632000 special_case_get_domain: NN: checking BT MAC Address reported back 24:ab:81:ec:bf:37
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: Found paths:
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /usr/lib/dyld
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /System/Library/Caches/com.apple.dyld/dyld_shared_cache_armv7
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/CFDataFormatters.dylib
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libdebugnub.dylib
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libXcodeDebuggerSupport.dylib
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUTools.framework/libglInterpose.dylib
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUToolsCore.framework/GPUToolsCore
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/DevToolsBundleInjection.framework/DevTools BundleInjection
Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/Frameworks/SenTestingKit.framework/SenTestingKit
Nov 29 15:47:56 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
Nov 29 15:48:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:48:29 unknown backupd[7416] <Warning>: INFO: Scanned in 79.680 s
Nov 29 15:48:30 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.995 s
Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 6 files of size 182.2 MB)
Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.651 s
Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Adding 6 files of size 182.2 MB
Nov 29 15:49:11 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 24.837 s at 3.57 MB/s (29.4%)
Nov 29 15:49:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:49:45 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf9d5bf0 {NSDescription=All items in the request have failed. Put authorization will not be requested}
Nov 29 15:49:45 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
Nov 29 15:49:51 unknown backupd[7416] <Warning>: ERROR: Backup failed: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
Nov 29 15:49:52 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x2254b0 [0x3f5f5630]>{type = mutable dict, count = 6,
entries =>
1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
2 : <CFString 0x225480 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
3 : <CFString 0x240100 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
4 : <CFString 0x255a70 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
7 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x250de0 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
Nov 29 15:49:52 unknown lockdownd[21] <Error>: 01632000 copy_imei: MobileGestalt failed to provide an IMEI
Nov 29 15:49:52 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
Nov 29 15:49:53 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 3:50:23 PM
Nov 29 15:50:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: Backup starting
Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: DeviceID="8e00a6a6d8e93337321c17ba679894a5ac80ddb1", DeviceName="Blake Scholl's iPhone", ProductType="iPhone3,3", BuildVersion="9A405"
Nov 29 15:50:30 unknown profiled[7458] <Notice>: (Note ) profiled: Service starting...
Nov 29 15:50:32 unknown wifid[25] <Error>: WiFi:[344303432.585437]: Client itunesstored is background application
Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Refreshed cache in 4.024 s
Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
Nov 29 15:51:15 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
Nov 29 15:51:16 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences/com.apple.itunesstored.plist
Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
Nov 29 15:51:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Idled.
Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Service stopping.
Nov 29 15:51:50 unknown backupd[7416] <Warning>: INFO: Scanned in 71.803 s
Nov 29 15:51:52 unknown backupd[7416] <Warning>: INFO: Found 1 deleted files in 1.279 s
Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 11 files of size 93.8 MB)
Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.424 s
Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Adding 11 files of size 93.8 MB
Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
Nov 29 15:51:56 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
Nov 29 15:52:00 unknown backupd[7416] <Warning>: INFO: Added batch of 9 files of size 3.8 KB in 4.011 s at 0.00 MB/s (0.0%)
Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 0 B in 0.492 s at 0.00 MB/s (0.0%)
Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Finished adding files in 6.141 s at 15.27 MB/s
Nov 29 15:52:03 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
Nov 29 15:52:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__block_global_22|ATController.m:1182| Assertion check - link <ATLink: 0x1862d0> held: 0, idle: 0
Nov 29 15:52:46 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Scanned in 69.028 s
Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.693 s
Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 4 files of size 93.8 MB)
Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 3.972 s
Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Adding 4 files of size 93.8 MB
Nov 29 15:53:25 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
Nov 29 15:53:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:53:25 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 1.6 KB in 2.274 s at 0.00 MB/s (0.0%)
Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Finished adding files in 3.440 s at 27.26 MB/s
Nov 29 15:53:28 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
Nov 29 15:53:34 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard/applicationstate.plist
Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
Nov 29 15:54:23 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Mail
Nov 29 15:54:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Scanned in 78.753 s
Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.857 s
Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 9 files of size 182.2 MB)
Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.897 s
Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Adding 9 files of size 182.2 MB
Nov 29 15:55:00 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 31.3 KB in 3.679 s at 0.01 MB/s (0.0%)
Nov 29 15:55:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
Nov 29 15:55:33 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 22.235 s at 3.99 MB/s (24.3%)
Nov 29 15:56:08 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf950f60 {NSDescription=All items in the request have failed. Put authorization will not be requested}
Nov 29 15:56:08 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
Nov 29 15:56:13 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x255a30 [0x3f5f5630]>{type = mutable dict, count = 6,
entries =>
1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
2 : <CFString 0x227350 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
3 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
4 : <CFString 0x24ca60 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
7 : <CFString 0x225640 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x255930 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_imei: MobileGestalt failed to provide an IMEI
Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
Nov 29 15:56:13 unknown backupd[7416] <Warning>: ERROR: Backup failed: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
Nov 29 15:56:15 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 7:33:26 PMHad same problem, the solution lies with having your original apple ID associated email address "verified".
I may not have all the steps down correctly, but open your apple ID account manager and go to the your listing for email and "verify" the email address. This association then seems to allow the use of your email address when you are trying to set up this new apple ID that they are requiring for iCloud.
Be aware that this new apple ID has a far reach and apparently cannot be undone, that is you can't change the name, characters, numbers or whatever you have for an email address that becomes your apple ID---even if you can no longer use the email address to receive email.
Lots of luck.
I have been trying to get the iCloud features to work for over a week now, including a visit to a genius bar, and still not fully functioning. -
System Image Backup Failed During Backup
I have a 2 year old HP pavilion g series notebook. I was doing a system image backup onto dvd+r disks. It was nearly finished when on disk #99 I got this message "The Backup Failed. The system cannot find the path specified (0x80070003)
My computer is out of warranty and I'm out $60 in disks if they can't be used. I need to know it there is a way to salvage what I saved and restart Image backup from where it left off?
Product: A6Z59UA #ABA
Model: g61d60us
This question was solved.
View Solution.Hi CherylLyme,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers.
For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you were doing an image backup and when it was nearly finished you received the error (0x80070003). Here is a link to a Microsoft answer to assist you. Windows backup error 0x80070003 ( Answered by Vinod N)
I am unsure if you would be able to start again and pick up on disk 99, as once you have repaired it, it will have changed from when you first ran the backup. The disk you used were not read, writeable, so you would not be able to reuse them. You may find that an external drive would be a more economical way to do your backups. The data would be in one place and easier to store. If you decide to use a USB stick it must not be more then 32GB and will not say Windows 8 on it.
You can most likely purchase an External drive for about the cost of replacing the disks. Here is a link to HP Shopping External storage , but you can purchase one at many places, computer shops, Staples,Walmart, and Office Depot are just a few. I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
System Image Backup failing when trying to write to a Drobo 5N NAS
I'm trying to make a full system image through file history, and I get part way through the process until I get the following error:
The backup failed.
There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
Additional information:
The process cannot access the file because another process has locked a portion of the file. (0x80070021)
I've found one other thread where this was an issue and the user said that he had no issues doing it to a USB drive, so I'm assuming it's related to using a network one. I can run file history/recovery (whatever it's called) to the same network attached
server in the same parent folder so I know it's not a permission issue. Any help would be greatly appreciated.Hi,
In order to know whethr this issue is related with the speicfic NAS, I suggest you try to backup the image to another external drive and check if the error persists.
Actually, according to the error message, it seems more related with the files which need to be backed up, it is locked\unaccessable. I recommend you temporarily turn off any anti-virus program protection. Stop other running processes including background
processes, then try to backup again, test the result.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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