Random black screen while using

Hello!
I'm having some issues with my laptop. It is an Hp Pavilion DV7-1135nr. I understand this laptop in particular has been know to have a lot of issues, but I still wonder if anyone has a solution for this. Just recently my laptops hard drive died so we bought a new one, along with a new fan because that one was dying. We installed the new parts and everything worked fine for a while and then while I was using it it froze up and the screen turned black. I turned off the laptop for a while and tried it again about an hour and a half later. It worked for a while but it did the exact same thing. It was also doing this before we replaced the parts so we just thought it was over hearing from the cruddy fan. Apparently not, because it's still doing the same thing. If anyone has any suggestions on how to fix this, it would be greatly appreciated.
Thank you for your time.

Hi @Sycho56 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion dv7-1135nr Notebook and getting a blank or black screen on startup. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 7. Windows 8 here.
Here is a  document, for when it gets running, it shows you how to do a hardware test. 
I recommend to restore the BIOS defaults with this document selecting the reloading the BIOS default settings.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Turned it was the Power Supply Unit (both of them) and a repair (out of Applecare obviously) would have been in the range of about 500 Euros (material plus manhours).
    So I decided to not get it repaired.
    Regards
    Stefan

  • Apple IMac 27 has a problem. Random black screen. Over 1 year without any fix

    Apple IMac 27 has a problem.
    Random black screen.
    Over 1 year without any successful fix.
    IMac 27 10.8.4 (12E55) - bought in 2010
    3.06 GHz Intel Core 2 Duo
    4GB 1067 Mhz RAM
    Graphics ATI Radeon HD 4670 256 MB
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    I took the machine to an Apple Store two times over one year, they opened, cleaned it but they didn't replace anything has they could not understand what they real problem was. I was happy for that because they didn't try to make me spend money on something which was not going to solve my issue for sure.
    Last time i kindly asked them to inspect everything meticulously, part by part, i left the machine with them for over 2 months. They couldn't understand why this was happening..after couple of weeks, 5 more machines came in with the same problem.
    On some of them., upon request of the client they changed the graphic card but apparently this was not the fix, the problem come back again. Apparently changing the graphic card or the screen or else it didn't solve any problem to anyone. I'm almost thinking to "trough it out of the window"..we all spend money for this machines and i think we need to know if Apple is looking in to this or not.
    Lately i tried to do an SMS RESET and PRAM RESET, it feels it got better a little but problem still coming back.
    Also, all usb  devices are disconnected and the problem still there
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    27/07/2013 11:03:39.837 WindowServer[119]: Created shield window 0xb3 for display 0x04272d40
    27/07/2013 11:03:39.837 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
    27/07/2013 11:03:39.906 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
    27/07/2013 11:03:41.701 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001), lock state 3
    27/07/2013 11:03:41.702 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    27/07/2013 11:03:41.704 WindowServer[119]: Created shield window 0xb4 for display 0x003f003d
    27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2002), shield 0x7fad92c34370(2001), lock state 3
    27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    27/07/2013 11:03:45.186 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[740]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
    27/07/2013 11:03:45.208 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
    27/07/2013 11:03:52.117 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
    27/07/2013 11:03:52.118 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
    27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
    27/07/2013 11:03:52.118 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
    27/07/2013 11:03:53.763 WindowServer[119]: Created shield window 0xba for display 0x04272d40
    27/07/2013 11:03:53.763 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
    27/07/2013 11:03:53.838 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
    27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001), lock state 3
    27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    27/07/2013 11:03:53.883 WindowServer[119]: Created shield window 0xbb for display 0x003f003d
    27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2002), shield 0x7fad92e6eef0(2001), lock state 3
    27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    27/07/2013 11:03:55.209 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[742]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
    27/07/2013 11:03:55.252 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
    27/07/2013 11:04:04.482 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    27/07/2013 11:04:04.482 loginwindow[43]: find_shared_window: WID -1
    27/07/2013 11:04:04.483 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
    27/07/2013 11:04:04.483 loginwindow[43]: find_shared_window: WID -1
    27/07/2013 11:04:04.483 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
    27/07/2013 11:04:04.704 WindowServer[119]: Created shield window 0xbf for display 0x04272d40
    27/07/2013 11:04:04.726 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
    27/07/2013 11:04:04.795 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
    27/07/2013 11:04:05.245 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001), lock state 3
    27/07/2013 11:04:05.246 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    27/07/2013 11:04:05.253 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[744]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
    27/07/2013 11:04:05.249 WindowServer[119]: Created shield window 0xc0 for display 0x003f003d
    27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2002), shield 0x7fad92e6eef0(2001), lock state 3
    27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
    I'm now thinking to try to take the machine to its original firmware and see if it still does it, does anyone have any sugestion?
    I use a lot photoshop and other image software, this computer is essential for my work. For more then one year this issue caused me problems.
    Luckly i have a Macbook Pro too and i managed to do some of my work there. At last I was thinking to buy an external screen and attach it to the Macbook pro in order to work on my big images. But who wants to spend money again!!!???? This is not a fixture, this is silly. I wish to have my IMAc working again.
    The warranty it's obviously over and this problem happened right after the warranty was over...
    I write this post because i'm so tired of this issue and online nothing can be found apart from posts from so many people that have the same problem and no fixture has been found.
    The only fixture seams to be to buy a new computer... Ole'!!!..new money flowing in in the cashier!! forget it!!! i would rather change company if apple doesn't respond to this.
    For over 10 years i have been a Apple owner..
    When this problem appears it's like someone it's playing a joke at you...
    Comments welcome..
    Thanks

    Hi, I've seem to have found out the source of the problem.
    The issue is related to heat, and an iMac 27" gets hot pretty fast.
    If I boot the iMac straight after first start into Windows 7 I seem to get a lit built-in display at all times. I can also boot OS X first and then into Windows 7 and the built-in screen get lit every time as long as the iMac isn't hot.
    Strange thing is that the monitor connected to the display port gets lit every time. So I can only assume that the heat only interfere with output to the built-in LED screen.
    So this iMac is going to an Apple premium reseller for service, and I'll tell you guys how it went.

  • IMac 27 Late 2009 with Random black screen at startup of Windows 7!

    Hi, I'll try to explain the my random black screen issue as best I can.
    I have a boot camp partition with Windows 7 x64 Ultimate installed.
    I used the USB method to install, all goes well and Windows 7 gets installed, I update drivers, install boot camp etc. all is good, right!
    My problem is that everything seems to be in working order, but the built in LED screen will only get lit/active in 1 out of 5 times at startup of Windows, eg. the built in screen stays black/off (black screen issue), like the install issue on iMac 27 I7 w/ATI 4850.
    NOTE! When booting OS X the built in LED screen gets lit/active on every startup.
    So what I did was connect a second LCD monitor via Display port to DVI, this monitor/screen has no issues, it gets lit/active on every startup of Windows, even if the built in screen/monitor stays black/off (black screen issue).
    NOTE! I have tested both the latest drivers from Apple (10.4 19/MAR/2010, found on the USB install method) and AMD ATI Catalyst Driver (10.8 25/AUG/2010). The issue remains on both Apple released drivers and AMD ATI released drives.
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    Are we missing a monitor driver in Windows that OS X has, or is this a hardware issue that Apple knows about and compensates for in OS X with on load firmware, driver or a kernel fix?
    2. Does anyone else have this issue on their 27" iMac Late 2009 I7, ATI HD 4850 machine?
    If yes, did you manage to solve it?
    Thanks for any help on this issue.
    Cheers,
    Kevin

    Hi, I've seem to have found out the source of the problem.
    The issue is related to heat, and an iMac 27" gets hot pretty fast.
    If I boot the iMac straight after first start into Windows 7 I seem to get a lit built-in display at all times. I can also boot OS X first and then into Windows 7 and the built-in screen get lit every time as long as the iMac isn't hot.
    Strange thing is that the monitor connected to the display port gets lit every time. So I can only assume that the heat only interfere with output to the built-in LED screen.
    So this iMac is going to an Apple premium reseller for service, and I'll tell you guys how it went.

  • Black screen while working

    last few days my mac got a black screen while working once ort twice a day. no idea why. it's only the screen and there is no way to wake him up. but the cpu didn't shut down and it sounds like he is working correctly. any idea? would make me happy!

    Hey enderci,
    Thanks for using Apple Support Communities.
    If you are not getting video, this articl has as section for no video that should help.
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573#1
    Have a nice day,
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  • R7870 TF III 2GB OC edition Black Screen while gaming (Guild Wars 2)

    Hello there mate,
    1st time post for me,
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    1st i'm using the "auto detect" mode in Guild Wars 2
    where give me "high" setting for the graphic
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    that force me to shut down my system by press and hold the power button,
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    i have been search and found some post with similar issue with this (black screen while gaming with r7870)
    what can i do to solve this prob ?
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    here is my rig :
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    Quote from: Svet on 08-September-12, 07:20:56
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    well i haven't tried using the drive that come within the bundle yet
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  • The video app on my iPad now only shows a black screen. Used to work fine then crashed in the middle of a short video.

    The video app on my iPad now only shows a black screen. Used to work fine then crashed in the middle of a short video.  When I open the app the screen is just blank. As it is a default app I can't delete and reinstall. Anybody else experience this?

    Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
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  • How do I find out what is causing a random black screen on iMac?

    Hello I get random black screen on a iMac and I haven't made any hardware changes. How can I find out what is causing this?
    Thanks
    Jer
    iMac 2.66 core 2 duo with Snow Leopard 10.6.8

    You can do an SMC and PRAM reset. These won't hurt anything and 'might,' maybe help the screen issue.  If it doesn't, then take it into an Apple store or AASP for their guidance and advance testing diagnostics.
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    Attach the computer's power cord.
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    PRAM:
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    Turn on the computer.
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