Random Blue Screen Crash with 5S and iOS 8.1

Since upgrading to iOS 8.0 my iPhone 5S randomly gets blue screens and then crashes and goes into a loop of boot up, blue screen, reboot, blue screen, reboot...etc. My 5S did this again today when during my upgrade to iOS 8.1 via USB and I was forced to do a factory restore on it. The blue screen is still occurring after the restore and 8.1 upgrade. Is this a known issue? I was hoping this was going to get fixed with 8.1 but unfortunately, it doesn't look like it has.

Same here,
yesterday i updated my 6 plus 64gb with iTunes.
After the update, my phone crashes (blue screen) in games (Maze Runner) and Safari.
I tried to downgrade to ios 8.0 because i didn't had any problem with 8.0 but iTunes says that the file is not valid "iPhone7,2_8.0_12A365_Restore"
HELP Apple,
                        iPhone 6 Plus, iOS 8.1, MGAH2ZD/A model

Similar Messages

  • Blue screen crashes with specifc error starting to show up on restart

    I keep getting blue screen crashes and as I start up the system I get this error constantly. 
    c:\users\computeruser\appdata\roaming\newnext.me\nengine.dll error can you please send me a fix for this issue. 

    In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc. 
    If
    you don't know where .DMP files are located, here's how to get to them:
    1. Navigate
    to the %systemroot%\Minidump folder.
    2. Copy any and all
    DMP files in the Minidump folder to your Desktop and then zip up these files.
    3. Upload
    the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
    4 (optional): The type
    of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
    in the simplest definition is a Kernel-Dump contains much more
    information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
    are much larger in
    size due to containing much more info, which is why I mentioned upload speed, etc.
    If
    you are going to use Onedrive but don't know how to upload to it, please visit the following:
    Upload
    photos and files to Onedrive.
    Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default
    will delete .DMP files upon use.
    If
    your computer is not generating .DMP files, please do the following:
    1. Start > type %systemroot%
    which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
    2. Windows key + Pause
    key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
    3. Windows key + Pause
    key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'. 
    Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
    4. Double check that
    the WERS is ENABLED:
    Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is
    not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click
    Apply. 
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • Blue Screen Crash with CS3

    Seems to me I've been through this in the past but don't recall the solution.
    After a harddrive failure on my laptop I installed CS3 on my newly installed harddrive.
    I then tried to open Premiere, it crashed with a Windows blue screen error message.
    Then, I installed the latest CS3 patch and opened Premiere. While the files
    were being cached(or whatever it's called) Premiere crashed again, same blue screen.
    The blue screen went by pretty quickly, something about must shut down to prevent harm to computer.
    Windows XP, intel duo core processor 2.0 GHz, 2GB RAM..same specs ran on with my old harddrive.

    Thanks, Harm. It will help in giving the shop some kind of direction because they miss things even though it is their actual job to know these things.
    I've felt that it was running hot, they had mentioned re-appling thermal paste to the processor a couple days ago but didn't stress it.
    There are 2 different blue screen issues and one is solved:
    1. The original irreparable crash which prompted me getting a new HD.
    2. The blue screen crash... on the NEW harddrive.... whenever I tried to open Premiere.(which apparently was solved when they re-installed
    Windows a 2nd time on my brand new HD because my computer no longer Blue screen crashes when Premiere loads.
    Addressing the heat issue could prevent future BSOD crashes and may have prevented the original crash.
    Also, does BSOD refer to the irreparable crashes which render your HD useless or ANY crash where a blue screen appears?   I have been using BSOD to refer to a complete/total/final HD crash.
    I don't smoke but these series of mishaps may get me started.

  • Random blue screen crash

    Neo2 platinum Nforce 3 ultra
    AMD [venice] 3500+
    OCZ Dual channel 3200 2x 2x512 cl 2.5-3-3-7
    PSU FSP group 350w
    MSI 6800GT 256mb
    160gb Hitachi deskstar SATA
    XP PRO
    Please help - Built this setup from new, Gcard and HDD used from old system. I used origianal installatioin on HDD to start with and when windows was loading up i got a
    blue screen error for a split second and then it would restart but i was able to start in safe mode.
    I then re-formatted and everything appeared to be working fine. I installed a few basic programs like winrar, firefox, Adware, Norton etc and out of nowhere i got the error and restart again it then happend on windows loading again and even in safe mode and selective startup. I was also able to load windows normally when it let me but it would restart with the error
    quite randomly.
    CPU temp is stable and ive run memtest86 which was fine. One thing i have noticed in bios is my ram was recognised as 333 intead of 400 which i changed but to no effect I am even writing this post on this very system praying it wont crash on me.
    Any Ideas??? Thanks in advance.

    What toms tested !
    What Xbits said !
    What MSI say ! :  As for ram your running double sided ?  in green slots ? this will set the speed to 333Mhz. 
    It could be the combo of running a 6800GT + 3500 (even though Venice's are not as power draining as other A64 core's).  The 6800GT needs  4 pin power, is there any other part on the same cable from the PSU ? Try it with only that on one cable. Have you tried prime 95and HD-tune! . I would also try update to the newest nforce drivers and BIOS then test each stick of ram 1 by 1.
    Best to check out options before upgrading to a new PSU, because if it not the PSU your problem will still be there. And your bank balance that bit lighter. Then again PC's have a way of making endless holes in your pockets.   
    Good luck !
    2550 ;-)
    Quote
    Not all PSU are equal.
    Quote
    After all when it comes to power, it is better to be safe than sorry.
         Ineed
    Quote
    Quote from: bassmadrigal on 13 August 2005, 01:17:13 pm
     Good thing Antecs are above average. 
    Power Supply Requirements & Selection
    Good Luck
    Jeremy
    Quote from: rogueUK on 13-August-05, 21:09:40
    Indeed, I only got 1 PCI-E X16 so I don't need as much juice lucky me 
    MAX power out put is no real match for good clean power/AMPS down the rails which the system needs.

  • Blue Screen Crash with NX6600 AGPx8 with UT2004 only !

    Hello.
    Recently bought a MSI NX6600 VTD128.
    Got my old drivers desinstalled, ans used driver cleaner 3 in safe mode to get rid of all old drivers.
    Installed without any problem the very spécific driver/panel 7122 furnished by MSI.
    Did some tests with my old games : unreal tournament was running very well.
    Chronicles of Riddick was simply fine and playable (at last)
    Splinter Cell seemed to behave very correctly.
    Had a try with my new toy : unreal tournemanent 2004. Made it patched with latest released patch.
    It simply crashes randomly, ingame, during lauching, when trying to reduce the application and so on.
    Still encountered no others issues with no other games (NOLF2, ET, UT2003 is simply fine and nevers crashes)
    Current software/hardware config :
    XP on automatic update since installation.
    CPU - Intel P4 2.8 fsb 800.
    MB - Asus P4-PE-X, with latest bios and chipset drivers - lan and audio onboard.
    2 IDE drives, 1 CD recorder, no other special peripheral installed.
    simple 512 MB 400 Ram stick in slot 0.
    Is there any hints ou clues to what's happening and how to correct it ???  PLease !

    Thank you for your quick response. 
    Will give more than one try to your suggestions !
    Have already tried previous version (6693) of the driver, but it simply ignored the presence of the card.
    I'm gonna find that 61.77...
    However, new hints :
    At reboot windows crash analysis report an unknown driver peripheral error.
    Further test with Splinter Cell (bundled) provoked crashes also, with this message from windows crash analysis :
    Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
    Since not a englich technician, I don't catch this " also heard about turning off DEP"
    what is DEP an acronym for please ?
    Thanks in advance !
    EDIT : this card is one of the first AGP serie...not a pcie

  • What should we do if we're still having blue screen crashes with iTunes 8?

    I'm running Vista x64 and iTunes 8 is still unstable for me. It doesn't BSOD regularly, but does it enough to be very annoying. I've already applied the official Apple solution (uninstall/reinstall), but that didn't seem to make much of a difference.
    I'm somewhat concerned that the full un/re-install didn't make any change. Is there anyway to check if I'm now running the fixed version of iTunes?
    What else can I do to fix this?
    BTW, I don't have a HP printer like some other people have mentioned. Actually, I don't have any printer at all attached.

    The version is 8.0.0.35, but I thought that was the same for the first (bad) iTunes 8 as well as the second (better?) version.

  • Blue screen crash when I try to burn a CD with iTunes

    When I make a mix and then try to burn a CD it acts fine
    until more than half way through the burn then I get a blue screen crash with "BADPOOLHEADER" at the top. I have upgraded to the latest version and still have the same problem.

    Anyone have any thoughts on this?

  • Clicking on firefox icon causes blue screen crash

    This began Friday, Feb. 25, about mid day. The only changes to the system that morning were an update to an Adobe plugin, either Flash player or Shockwave, I'm not sure, and an update to the Scottrade Elite desktop trading app. Both of those changes occurred about 0900. The problems began about 1130 when the system, Windows 7 Home Premium had a blue screen crash. From that time on, I have uninstalled each of the apps mentioned. I cannot open Firefox to work on the plugins becuase every time I click on the icon I get a blue screen crash with the words "Page fault in non paged area" at the top. I've also uninstalled and reinstalled the Firefox app with no apparent beneficial effect. The Scottrade trading app has been reinstalled and works well, causing no further probs.

    Hello mrcart,
    i think it is unlikely that firefox itself is causing an operating system crash, i had some time back an similar issue where a system of a friend of mine was crashing while using IE - thats the only app he used ... the system in his case had faulty ram, and i suspect you are facing some sort of hardware problem or faulty device driver.
    Please read this (also lists steps what you can do):
    http://technet.microsoft.com/en-us/library/cc957625.aspx
    (personally) I would suggest you start by checking your ram, you can do this in two ways:
    Search in your Windows 7 Start Menu for "ram", you should find something like "Diagnose your computer´s memory problems"
    ... Or, you use the memtest86+ tool from here (e.g. download the iso, burn it and boot from the cd):
    http://www.memtest.org/
    Check your eventlog for errors (e.g. disk errors, timeouts, etc).
    If you cannot track the problem down (i would suspect a hardware problem or faulty device driver ... e.g. it could be your video card driver doing something wrong) you should seek help at your computer manufacturer, an experienced friend, or using some forum.
    kind regards,
    John Kirk.

  • Total Blue Screen Crash

    Just had a really nasty crash, almost like a kernel panic except that there was no panic message.
    Had been running without a restart since installing 10.5.6. Woke up the computer from sleep and plugged in my iPhone 3g (running 2.2). It had apparently synched and was simply charging at the time of the crash (but see below).
    Several other applications had been running since the day before, including Entourage, Excel, and Word (all 2004, last updated a few months ago; there is a new 11.5.0 update I have not installed). Had checked mail a few minutes before with Entourage and it was hidden. Word was visible on my external monitor (which has the menu bar), and I was actively using Excel on the Macbook screen, editing a formula in a newly-added column. A few keystrokes back Excel had lost keyboard focus (as happens every five minutes or so, apparently a known problem for Rosetta) but as usual clicking on the desktop and then in Excel brought it back.
    Between two keystrokes, total crash. Both screens went pale blue with no messages of any kind, and a few seconds later I found myself at the startup login screen with the generic space background. Login completion seemed much faster than after a full restart, so probably some things were either still running or in a state that let them be used without reloading. But all applications were gone; I checked with Activity Monitor and nothing was running except system tasks and my login startup items. When I restarted Excel it loaded a recovery file that was nearly current; I lost only a few minutes of work.
    The console log makes it look as if the trigger may have been a failed iPhone synch operation of some kind. Just after it was logged (with a crash report sent automatically) there are a whole series of termination messages (WindowServer event port death, and a whole series of Exited: Terminated events for various applications.)
    Is this a known crash? If not, what's the best way to report it? It could be helpful to the OS team to have my logs. It may be relevant that Paragon NTFS was running (though not in active use), and posted some error messages to the console log during the crash and restart.

    This is an old thread, but I'm replying in case anyone can shed more light on the subject -- or if my experience helps.
    I've had the same blue screen crash a couple of times with my new MacBook Pro (which replaced a MacBook Pro with an apparent hardware problem about a week ago). Though I had problems with the first machine, I never had the blue screen issue with it (and it had a virtually sound-free trackpad click, which is sadly not the case on the replacement machine). But those are stories for another day.
    Anyway, I also have Excel 2004 installed on my machine (I also have Excel 2008 installed). But neither app was open during the last blue screen crash, a few moments ago. I only had a few applications open at the time: Mail, Microsoft Entourage 2008, Firefox, TextEdit and possibly Microsoft Word 2004.
    I was composing an email in Entourage when the computer screen simply became blue. A few seconds later I was returned to my desktop. All of my applications had closed, and when I reopened Entourage, I found a recovered version of the email I'd been composing, with just a sentence of recent typing unsaved.
    This has happened at least one other time on this machine -- again, just a blue screen that functioned like a very quick restart, with no accompanying kernel panic or error message. This machine also was giving me kernel panics the first few days I was working with it, but something -- a Firefox reinstall, a few trashed prefs and library files -- seems to have resolved that.

  • Blue Screen Crash when iTunes version 9.2 accesses iTunes store

    I have posted on a previous issue regardng blue screen crash when upgrading to iTunes v9.2 but have done a few other things to try to locate the problem.
    Firstly, as this is a shared computer I used a colleagues login details to login into their desktop. Then opened iTunes from there. It opened perfectly normally and found and played music stored on the computer. However, as I had noticed that iTunes was crashing when I was logged in as it was trying to access the iTunes store I then tried to accesss the iTunes store from within iTunes on my colleagues desktop. Hey presto, blue screen crash with the following error:
    * STOP: 0x0000007E (0x0000005, 0xBF271800, 0xA811350c, 0xA8113208)
    * ati3duag.dll - Address BF271800 base at BF16B000, Datestamp 46eb3954
    I then restarted my computer, unplugged it from the network and started iTunes in my desktop. It started normally with no problems. I even synchronised my iPhone without any problems to my music and Outlook (Calendar & Contacts).
    I removed my iPhone, then tried to access the iTunes music store and guess what it went half way through the process and gave the Blue Screen error again.
    Just for completeness sake I did the same thing using my colleagues desktop iTunes access and iTunes did the same thing again (without synching my phone obviously) and when trying to access the store it gets half way through, hangs and then it crashes.
    Any ideas???

    ati3duag.dll
    You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
    If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
    If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
    If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
    Do any of those measures give you any relief?

  • I HAVE A SONY VAIO WITH WINDOWS VISTA- SUDDENLY I'M GETTING A BLUE SCREEN (crash dump)THAT SHUTS DOWN MY COMPUTER. HOW DO I STOP THIS. ALREADY TRIED TO UNINSTALL AND RE INSTALL. MAY NOT HAVE DONE IT CORRECTLY ?

    LAST WEEK STARTED GETTING A BLUE SCREEN (CRASH DUMP) AFTER CLOSING I TUNES, THAT CAUSES MY COMPUTER TO SHUTDOWN. IVE BEEN TOLD BY A PC REPAIR SHOP THAT I DONT HAVE A VIRUS. I DO HAVE ANTIVIRUS PROTECTION ON MY PC. ATTEMPED TO REINSTALL I TUNES BUT MAY NOT HAVE DONE IT CORRECTLY. I STILL HAVE THE PROBLEM. THE BLUE SCREEN ONLY HAPPENS WITH I TUNES. I HAVENT MADE ANY RECENT CHANGES TO MY MUSIC- NO DOWNLOADS /UPLOADS. ANY KNOWLEDGE OF THIS SITUATION? THANKS!!

    Hey Ishland,
    You are not alone. I'm getting the same thing I'm running Vista. I'm reading that Windows 8, 8.1 preview, Vista and XP.
    I'm thinking this has to be a Apple update to iTunes 11.0.4.4 fix.
    Cheers,
    Steve
    P.S. you might want to make your post easier to read by turning the cap lock off.

  • I have an iMac G5 stuck on the gray screen with spinning gear.  I woke up to it being stuck on a blue screen, then force quit and now it's stuck on gray with spinning gear.

    I have an iMac G5 stuck on the gray screen with spinning gear.  I woke up to it being stuck on a blue screen, then force quit and now it's stuck on gray with spinning gear.  Please advise.

    If you have a G5 then it's a PPC (Power PC) based iMac, this is an Intel iMac forum. Try the Gray screen appears during startup link for troubleshooting steps. I suspect the HD has crashed.

  • Ideapad S206: Blue screen crashes and weird noise

    Hi guys,
    Since Xmas I have had an Ideapad S206. I'm having problems with it and am not sure what is causing them. 
    The machine frequently crashes - I've seen the Blue Screen of Death at least once a week, sometimes several times a day. I'm never doing much with the machine - just online, and with a few programs open (word processing mainly) and iTunes.
    Sometimes, it crashes without me doing anything at all - I leave the room, come back 5 minutes later and tells me there has been a blue screen crash.
    Several times, when the blue screen comes up, it makes a terrible noise like a pneumatic drill/piledriver. I've never heard a laptop make a noise like it.
    Can anyone advise what the problem is? Should I contact Lenovo and try and send the machine back for a refund? (It's over its 30 day warranty.)
    Thanks in advance.

    can you share the error code here?
    Cheers and regards,
    • » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

  • Blue screen, crashes, freezes after ios 7.1 iphone 5s

    I've been using iphone 5s 64gb A1530 starting December 2013 without any problems. But after updating to 7.1 I faced blue screen crashes and freezes.
    Few sort of problems:
    1. blue screen appears then goes to gray and iphone falls asleep.
    2. blue screen appears then restarts then blue screen then restarts and loops until I will be successful with soft reset.
    I've been googling a lot for this problem and the solutions I tried didn't help:
    1. I switched of iCloud data copy.
    2. I restored from backup iCloud.
    3. I restored from backup iTunes.
    4. I restored as factory (unfortunately it still comes with 7.1)
    Nothing did help. Could you please give me advise how I can downgrade back to 7.0.6 or 7.0.5? Such resets are really annoying (over 20 times per day)
    In diagnosis part from Preferences I have a lot of kernel reports. If there is any way to heal my iphone or it's time to trash it?

    Finally Apple replaced the device with the new one. Service guy in Apple store tried to recover it from DFU mode but failed.
    I got no idea what ios7.1 brought to my iphone that after 4 months of normal usage it became a blue screen piece of metal. And maybe another app or virus crashed the hardware.

  • N500 with Vista blue screen/crash

    Hi there, I bought a N500 (5ZG) with Vista Home Basic three months ago, and generally I'm happy. Unfortunately, every now and then, the system crashes with the blue screen coming up. There's no specific reason that I could identify, meaning it happens independent of what software/application I run
    I've upgraded to Vista service pack 2 hoping it would sort it out; it didn't. I also have the latest BIOS update from Lenovo. Has anyone any idea what's going on here? Thanks.

    Thanks, Harm. It will help in giving the shop some kind of direction because they miss things even though it is their actual job to know these things.
    I've felt that it was running hot, they had mentioned re-appling thermal paste to the processor a couple days ago but didn't stress it.
    There are 2 different blue screen issues and one is solved:
    1. The original irreparable crash which prompted me getting a new HD.
    2. The blue screen crash... on the NEW harddrive.... whenever I tried to open Premiere.(which apparently was solved when they re-installed
    Windows a 2nd time on my brand new HD because my computer no longer Blue screen crashes when Premiere loads.
    Addressing the heat issue could prevent future BSOD crashes and may have prevented the original crash.
    Also, does BSOD refer to the irreparable crashes which render your HD useless or ANY crash where a blue screen appears?   I have been using BSOD to refer to a complete/total/final HD crash.
    I don't smoke but these series of mishaps may get me started.

Maybe you are looking for