Random Crashes / Software Update doesn't Work

Random crashes : System Preferences... etc. Suggestions on what to do?
Macbook (13 inch, Late 2009 - 6,1)

You need to have the install DVD's that came with your friends MacBook....the DVD's are machine specific.....
The link you provided was a screen shot of a 'Kernel Panic'....
To run Disk Utility (First Aid) from the DVD you need to make sure that it is the same version of OSX that is installed on the MacBook now....in other words Disk Utility on a Leopard DVD should not be used on a Snow Leopard system.....
Most likely using the Software Updater and installing updates on a damaged system has made things worse (Kernel Panic).......

Similar Messages

27" display and late '09 MBP 13" - Display software update **doesn't work**

Hello All,
My shiny new 27" LED cinema display arrived today. The display is stunning, but when I downloaded and installed the "LED Cinema Display Software Update 1.0" (http://support.apple.com/kb/DL1107) on my mid-'09 MBP 13" it doesn't work!!
The installation completes successfully, but after rebooting and checking system preferences, I don't get the brightness slider etc nor the option to use the built-in speakers in the display.
Please advise if you have any advice or thoughts on the matter.
Many thanks,
Rob

Apple got hold of me and we went through some trouble-shooting steps. Turns out that the USB connector, although fully plugged in, was somehow not seated correctly and was thus not recognizing the display and speaker etc.
Happily resolved!

Software Update Doesn't Work - Now getting software error message

The software update still doesn't work. Now when I get the red triangle with the red exclamation point, when I start to remove the back of the phone I get an orange error message that takes up most of the screen. At the end of the message it says that there is a problem with the ota__.zip package. Then it gives me the option of rebooting.
Does anyone know if/when this software problem will be fixed?
I would definitely not recommend this phone to anyone. Phone doesn't work, VZ and HTC can't fix the problem.
Thanks.

It is not my problem!! First of all, I don't ask for the download to start. It starts on its own, several times a day. Second, I use WiFi connection because 4G rarely works.
Third, I did everything Verizon said to do - I went to a local VZ Wireless store where they did a factory reset. Then they tried the download - it took 3 hours to download and then the update failed.
Up until today the phone itself (not me) tried to download and apply the update several times per day. Each time it fails. The screen displays a black background with a red triangle with a red exclamation point through it. Up until today I had to remove the back of the phone and then remove and replace the battery to unlock the phone.
Today when I started to remove the back of the phone the orange error messages appeared as stated in my original post.
Verizon also recommended talking to HTC which I did and they had no idea what the problem was.
Verizon also told me that if the update still failed after the factory reset they would send me a new phone. I said okay but they sent me a used phone instead (factory refurbished). They said they should not have told me they would send me a new phone. Then they said that when I return the phone if it gets lost then Verizon will bill me for the phone and I will have to get the money back from Fedex. Outrageous! Verizon didn't send me the phone they said they would and then said I would be billed for the cost of the phone if Fedex lost it. I have never experienced such poor "customer service" (or should I say customer unservice).
I prefer Android and Microsoft Windows to anything Apple but I am seriously considering getting an iphone since this phone doesn't work and isn't supported.

Phone Software update doesn't work with WiFi

Can someone please help.
I have an unlocked N97Mini. I'm trying to update the software version from 10.something to the currently available 12.something. For some reason my USB chord doesn't work (it only charges the phone, that's it) so I'm unable to use PC Suite. I tried to update the software wirelessly using WiFi but it won't let me do it, everytime I select on Phone Software under Application->SF Update it opens a pop up that says I have to use PC Suite. I uploaded other software through WiFi before such as OVI music, but it won't let me do it for the Phone Software.
Please help. How can I update my Phone Software wirelessly?
Thanks
Andrei

If you get the message that you need to use PC for updating the phone software, the software for your device variant may not yet be available for over-the-air update and you must do it via PC. You can check also if the same thing happens if you type *#0000# and select in this menu Options > Check for updates.
If PC Suite is not working with your device, try installing the latest Ovi Suite version in your PC.

IPod touch 5.1 Wi-Fi Software Update doesn't work

Hi.
My existing iPod touch (firmware 5.0.1) Wi-Fi connection to my router works fine.
However I tried to update to firmware 5.1 now. No success. The Software Update starts showing 174 MB to go, but the progress bar doesn't fill. After #5 minutes, the iPod touch shows a failed upgrade message.
When I connect this iPod touch to an iPhone 4 Personal Hotspot (which is connected via 3G to the Internet), the update starts!
Are there any known issues doing a Software Update using router?
I use a FRITZ!Bos 7390.
Thanks,

Try changing the DNS server on the iPod. See:
iOS 5 update issues "Network...: Apple Support Communities

Nokia Software Updater Doesn't Work.

I try to use nokia software updater and it doesnt work. So I decided to re-install it and then try and still it doesn't work. All I get is an error message saying "critical software components are missing, please re-install" time after time.
Why in the hell dont nokia just make the latest firmware available for download without having to use the **bleep** nokia updater software. I need some help guys.

hi,
Im having the same problem. Im have windows vista home premium 32 bit
Anyone got any ideas?? Its really frustrating
regards
Dale

Software Update doesn't work

I just upgraded from Tiger to Leopard (10.5.2) and I've been getting quite a few error messages since then (application quit unexpectedly) with various programs, but the one that concerns me most is if I manually go into Software Update. Does anyone have any ideas as to why this might be happening?

I know I was having a lot of problems with apps loading when I was still running Tiger, (and later found out because they weren't compatible with the old OS.)
Are you sure you did a complete upgrade? It sounds like it may not have done a full install.
Try reinstalling 10.5.2 COMPLETE INSTALL, and see if that doesn't fix your problem.

Software Update doesn't work after new SSD install

I just installed a new SSD into my five year old MacBookPro (CoreDuo). I am taking the opportunity to reinstall from the ground up, getting rid of a lot of the cruft I've gathered over the years. I installed 10.6 fresh from the DVD and then ran software update. I could update iTunes, Airport, etc, but couldn't run the 10.6.6 combo updater. I was told that the file was corrupted during download and wouldn't expand.
I downloaded the standalone combo updater from the website and that worked fine. However, when I went to install the drivers for my printers via the System Preferences function, I get the same error. Is there a setting or something that I missed?

In 10.6.8 Apple won't allow Mac's to connect to WEP Encrypted networks, and won't reconnect to "hidden" networks automatically.
Use a Ethernet cable until you can change the WIFI
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

Software Update doesn't work---- PLEASE HELP!!!

Hello,
My software update dosent work. It has worked in the past, but one day it just stopped working... it returnes with an error saying "Sorry, an unexpected error occurred. The Installer package has been moved to the Trash. To try again, open the package from the Finder."
PLEASE HELP!!!
--kknupp

It sounds like you are fairly new to the upgrade process. Here's the basic gist of what makes updates succeed:
http://www.macmaps.com/upgradefaq.html
While many of the steps aren't always necessary they cause the least amount of trouble.

Software Updater doesn't work, can't shut down my mac

Hi,
I am using the Mac OS 10.5 and have a problem with my Software Updater. If I open the "Software Updater" from the Apple-Menu nothing happens, if i press on the button "Software Updater" in the "About this Mac" window, again no reaction. If I open the "System Preferences" and click there on "Search" in the window "Software Updater" again nothing happens.
I have another problem which might occured at the same time as the discribed above. If I shutdown my mac it starts shutting down but then goes to the LogIn menu of my account, if i try to shut it down there it starts shutting down and comes back to the logIn menu.
The problem startet to occure after I ones interrupted the software update.
Yesterday I installed the Combo Update for Mac OS X 10.5.6 (before 10.5.5) which I downloaded from the Apple website, but it didnt help. Basicaly before I installed the update the buttons for the Sofware Updater couldnt even been clicked and if I was shutting down the notebook it went to this supernova background picture which I had when i was turning on my mac for the first time.
Any ideas how i can solve this problems? Searched the web but could find anything.
Thanks in advace
Zhe

It sounds like the aborted software update messed up your system.
I'd opt for an Archive & Install of Mac OS X using your Leopard DVD.

Software update doesn't work after 10.6 upgrade

After upgrading to 10.6, software update says "server won't respond". i.e.:
Multiple locations. 20" intel iMac. OSX 10.6.8. I've tried each location and
same results. How to configure SW Upd.?

In 10.6.8 Apple won't allow Mac's to connect to WEP Encrypted networks, and won't reconnect to "hidden" networks automatically.
Use a Ethernet cable until you can change the WIFI
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

N70 Software Updater doesn't work

I have N70 with firmware 3.0546.2.3 and connection over USB.When I click in Software Updater in 2nd step on next,application close.What's the problem?
Thanks for help

26-Aug-2006
09:43 AM
miarka wrote:
I have N70 with firmware 3.0546.2.3 and connection over USB.When I click in Software Updater in 2nd step on next,application close.What's the problem?
Thanks for help
Hello,
Try to uninstall it, and re install it again.
When you are running Nokia Software Updater, make sure you exit Nokia PC Suite.
Good luck,
Arabian
We Arab Portal Network http://www.WeArab.Net/
Phones: 9300i, E70, N80, 6670, 6280, and 6111

Automatic Software Update Doesn't Work

Hi! On my older Macbook and on my Macbook Pro, when I click on System Updates in the apple menu the computer looks like it's trying to find updates but then it says it isn't connected to the internet. I know that my computers are connected though and I'm thinking there is a setting somewhere that needs to be changed, I'm just not sure what it might be. Any help is appreciated. Thanks!

Hi! On my older Macbook and on my Macbook Pro, when I click on System Updates in the apple menu the computer looks like it's trying to find updates but then it says it isn't connected to the internet. I know that my computers are connected though and I'm thinking there is a setting somewhere that needs to be changed, I'm just not sure what it might be. Any help is appreciated. Thanks!

Premiere Pro random crashing since update to 2014.2

Been working on the SAME big project over 18 months, in Pr Pro CC, 2014, working on the SAME PC:
Win 7 SP1 pro 64bit, i7-3770K, 32GB fast memory (25.7 available for Pr), Intel HD 4000 graphics on Asus motherboard with 30" NEC Multisync screen at 2560 x 1600 (same as for years)
42GB free on my SSD drive C: and 54GB free on my SSD drive S: for preview files, 24GB free on my SSD drive T: for caching files. Project files etc stored on a normal hard drive F: (for Files!) 1.25TB free.
NOW last update to 2014.2 and I get constant RANDOM crashes (Windows encountered a fault and had to close this program) despite updating graphics driver and trying different settings in preferences, use mercury etc. No particular action causes it - sometimes I am just watching it play a sequence and it just stops. Though of course it may be rendering the last edit at the time.
Sometimes it runs for all of 15 mins and I think the problem has sorted then it goes again and I have to restart the project, find where I was and re-do my last edits. If I remember to press Ctrl-S very frequently (every few seconds) it seems to run for a while then I forget for 5 mins and it crashes.
Grrrr what did you do to the latest version, Adobe?? I need to get this project finally finished in a hurry.... I wish I had not updated the program! Of course I cannot go back as it says the saved copy is now incompatible with earlier Pr Pro versions.
I then tried running a previous version at the same time, as simonray suggested in his post - it worked! So I am able to continue as normal provided I do this stupid bodge fix.
So it really is down to Adobe as it is the same project, same PC, just different version update. You did something to a great, stable, program that made it unstable, Adobe...
To ANSWER RAMEEZ from previous thread:
A variety of issues can cause PPRO to crash:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin. >> DIDN'T CHANGE ANYTHING since 1½ years running previous PrPro versions on SAME PROJECT on SAME PC
the graphics driver Checked for latest version - didn't stop the crashing
third-party plug-ins - don't have any
a problem with the cache files. I am using the same 2 x SSD I have been using for years for autosave and caching. 54GB free space / 24GB free space (current cache in place)
a problem with the project file (if you're loading a project...) Doesn't apply
the Preferences files be set to read-only How would that happen? Never happened before on any other update and I can change it.
the user not having administrator rights Only one user on PC since installation, full rights
a conflict/incompatibility with some OS setting Haven't changed anything
a problem on the licensing/authentication side. I'm signed up to full Adobe CC. Everything else works, Ps, Lr, Id ...
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.
>>>>>>>>>>>>>>
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: VideoFilterHost.dll, version: 8.2.0.65, time stamp: 0x5486bf85
Exception code: 0xc0000005
Fault offset: 0x000000000006d692
Faulting process id: 0x19d0
Faulting application start time: 0x01d022d29c3e2d43
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\VideoFilterHost.dll
Report Id: 1097ced4-8ec8-11e4-aaaf-08606e6e6383
<<<<<<<<<<<<<<<
Thanks,
Rameez

Problem Solved! (with a small catch)
While searching crashing issues I came across this thread,"Premiere Pro random crashing since update to 2014.2"
Marc_Lec Answered (and I paraphrase here)"...I had the same problem and this is what I did. In 'Preferences Memory' I increased the memory reserved for other application to at least half the installed and changed the optimize render from 'performance' to 'memory."
Thank You Marc_Lec for what has been a game changer for me since my last computer and the beginning of PremiereCC problems.
I changed my Memory reserved for Other Applications from the default 7gigs to 1/2 of my approx.31 available Gigs = 16Gigs. Viola!
No more crashing what-so-ever!
I still have to purchase an older GTX 980 graphics card to take advantage of Adobe's approved code to utilize X=Cuda Cores and GPU, but I think I'll hang onto my new TitanX, in hopes that Adobe will write code and approve it someday in the near future.
Now why doesn't Adobe say this officially about Memory Settings? (I don't know maybe they do and I missed I somewhere)
Mine and probably many peoples computers problems here on this board may be attributed to a simple Memory adjustment, because the computer needs more than 7Gigs to run itself, not to mention Premiere.

Lion 10.7.2 Software Update doesn't offer Lion 10.7.3

2007 Mac Pro 3GHZ (2,1) with Lion 10.7.2.
Software Update doesn't see that the 10.7.3 update is available for this machine. I successfully upgraded a MacBook Pro using Software Update, but this machine doesn't find it. So, I've downloaded the Combo Update and will run it tomorrow, unless someone here thinks something else is amiss.

It's definitely not being presented to some machines.
My Mid-2011 Mac Mini Server was presented the update via Software Update and installed fine.
My Mid-2011 27", Early-2009 24" iMacs and my Mid-2010 Macbook Pro aren't being presented the update.
As a question, are you using Filevault by any chance? It's the only common thread I can find between the three that aren't working for me.
Edit: Give the Combo update a shot. Looks to have worked fine for me.

Random Crashes / Software Update doesn't Work

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