Random crashing computer SOLUTION

Question

Finally a solution to everyone with a randomly crashing computer. A tech needed >4 days to tell us that the LOGIC BOARD needs to be replaced.
I hope you bought Apple Care . . . we were told it will cost $1500. On a new computer, that has had this issue since day one, but nobody could ever solve it.
After numerous trips to tech people, only to be told "It's fine" when it never was - while we had Apple coverage. We aren't feeling a 100% confident with this diagnosis - when surprise, surprise we no longer have coverage.
Buying a new computer actually seems like a more cost effective and reliable alternative. How sad. I remember when Apple was a good product. Now all I see are flashbacks to my days with my "Dell from ****!"

Answer 1

Welcome to Apple Discussions!
I agree with CCRDVR. An Apple product specialist once told me that if the problem originally occurred during the warranty period and was not fixed, that Apple would honor the warranty until it was fixed, even if the warranty had lapsed in the meantime. I hope you have a paper trail of attempting to get this problem fixed, as that would clearly document it. But even if you don't, put together a summary of your attempts to have this problem solved and call Apple and ask to speak to Apple Customer Relations. They are an upper tier whose mission is to solve problems and have happy Apple customers. Always be very nice and polite and reasonable, and explain all that you did trying to get this problem solved while under warranty. There is a very good chance that you will get some satisfaction.
Good luck!