Random crashing of computer (new system)

Question

https://onedrive.live.com/redir?resid=B2EA368AC5505BD7!107&authkey=!AC0EqlywX9BSXhs&ithint=file%2c.zip
This is my dump file.   I also get random mouse/keyboard/sound stoppages.  When this happens, I have to hard boot to get them back.  Any help would be appreciated.  Thank you.

Answer 1

KeyshannaJ
You uploaded the wrong DMP file (the one from windows and not minidmp) but it will do.
This one is Related to ISCTD64.sys Smart Connect software from Intel.  I would install the newest software available even if it is the same date because drivers do become corrupt.
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\Dump2\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\Users\Ken\Desktop
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Users\Ken\Desktop
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0305f000 PsLoadedModuleList = 0xfffff800`032a2890
Debug session time: Fri Jun 27 16:21:13.680 2014 (UTC - 4:00)
System Uptime: 0 days 1:47:58.975
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C9, {6, 103, fffff9801b4e8dc0, 0}
*** ERROR: Module load completed but symbols could not be loaded for ISCTD64.sys
Probably caused by : ISCTD64.sys
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000000000000006, IRP passed to IoCompleteRequest contains invalid status
Arg2: 0000000000000103, the status
Arg3: fffff9801b4e8dc0, the IRP
Arg4: 0000000000000000
Debugging Details:
BUGCHECK_STR: 0xc9_6
DRIVER_VERIFIER_IO_VIOLATION_TYPE: 6
IRP_ADDRESS: fffff9801b4e8dc0
DEVICE_OBJECT: fffffa800c899d10
DRIVER_OBJECT: fffffa800c898660
IMAGE_NAME: ISCTD64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 50b51a02
MODULE_NAME: ISCTD64
FAULTING_MODULE: fffff8800fd5c000 ISCTD64
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from fffff800035771d2 to fffff800030d4bc0
STACK_TEXT:
fffff880`0338daa8 fffff800`035771d2 : 00000000`000000c9 00000000`00000006 00000000`00000103 fffff980`1b4e8dc0 : nt!KeBugCheckEx
fffff880`0338dab0 fffff800`0357c410 : fffffa80`0c899d10 fffff980`1b4e8dc0 fffffa80`0db5b670 fffff980`1b4e8dc0 : nt!IovCompleteRequest+0xc2
fffff880`0338db80 fffff800`0357c47c : fffff800`03282e50 00000000`00000080 fffffa80`0972f890 00000000`00000100 : nt!ViPendingCompleteAfterWait+0x90
fffff880`0338dbc0 fffff800`0337073a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ViPendingWorkerThread+0x2c
fffff880`0338dc00 fffff800`030c58e6 : fffff880`02f65180 fffffa80`09760040 fffff880`02f6ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0338dc40 00000000`00000000 : fffff880`0338e000 fffff880`03388000 fffff880`0338d910 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xc9_6_VRF_IMAGE_ISCTD64.sys
BUCKET_ID: X64_0xc9_6_VRF_IMAGE_ISCTD64.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xc9_6_vrf_image_isctd64.sys
FAILURE_ID_HASH: {9f37a831-fec2-64b6-105c-4cabed716b58}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag