Random errors UMExceptions: Mapped user ID and/or password empty

Question

Hi,
I am using the following piece of code to perform usermapping in the portal:
IUserMappingData iumdata= umService.getMappingData(r3SystemConfig.getSystemName(), user);
Map map= new HashMap();
map.put("user", sapUser);
iumdata.storeLogonData(map);
There is no need for a password in the map as this has been configured already.
The strange thing is that i seem to be getting random "UMExceptions: Mapped user ID and/or password empty errors". When i say random, i mean at certain times of the say it fails for 100 users and another time it fails for a different group of 100 users. Some times it works for all, sometimes it fails for all.
Does anyone know what kind of connections this method is dependent on? What could be causing this? Furthermore even though the UMException was thown, it seems like the usermapping was actually successfully completed.

Answer 1

Hi Sameer,
You may have problems if you used a password longer than 8 characters. Try this SAP note 669848.
Go thru this
<a href="http://help.sap.com/saphelp_ep60sp2/helpdata/en/6d/4cc63d3b3ffb4fe10000000a114084/content.htm">document</a> also.
Also make sure that u access the portal with the fully qualified domain name. This prob also occurs when u try to access the portal using IP address instead of the domain name.
Regards,
Pooja.
Message was edited by: Pooja S