Random freezing on new Macbook

Hello,
I just purchased a reconditioned Macbook from the Apple Store for my wife for University. We're coming from a PC platform, so we're both new to this.
The only extra sofware I installed is: Office 2008, VLC video player, and VMWare Fusion with Windows XP Pro for her 'odd' applications.
These are pretty vague descriptions, but I am not expecting this from a new Mac..
Crash #1: Using MSN Messenger that came with Office 2008. I went to shut down and it was still running, clicked shut down, computer froze and would not respond to keyboard commands or mouse clicks. Had to hold power to reboot. Force quit did not work.
Crash #2: Using Word 2008 for Mac. Randomly highlighted things before system locked up, force quit not working, had to reboot as above.
Crash #3: Using Firefox. We have 'tapping' set up on the trackpad, so she accidentally tapped and dragged a link (like dragging a picture off a website), then scrolled over some Flash ads and it locked up the software. The link was permanently 'dragging' even after letting go of mouse button. We could not click on anything, keyboard not functional, force quit not working, every window would freeze overtop of next window as we tried to tab thru.
#2 and #3 happened in the same day. She is not impressed and is doubting the Mac choice. We hate PC but we are not expecting this from a new Macbook. Like I said it's very vague but what could be causing this? I ran the Disk Utility and fixed any permissions, found no errors while verifing the disk, and also ran the Hardware test when booting up (held D with install disk in). I did a quick test, no errors found.
People will say "ram" or "hdd", but really it seems like a software issue. I don't know, any other utilities I can run to see if something is conflicting with something else?
Cheers guys, really appreciate your time
Message was edited by: Slawek
null

You might want to do an archive and install?

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Path: /Applications/iChat.app/Contents/MacOS/iChat
Identifier: com.apple.iChat
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Build Info: iChat-6040000~4
Code Type: X86 (Native)
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Exception Codes: KERNINVALIDADDRESS at 0x00000000c5ad457b
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x90d5f6e8 objc_msgSend + 24
1 com.apple.AppKit 0x94dcc410 -[NSTableView rowsInRect:] + 233
2 com.apple.iChat 0x00026117 0x1000 + 151831
3 com.apple.AppKit 0x94d0c17a -[NSTableView drawRect:] + 935
4 com.apple.iChat 0x0002755c 0x1000 + 157020
5 com.apple.AppKit 0x94d9cbbe -[NSView _drawRect:clip:] + 3765
6 com.apple.AppKit 0x94d9b751 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1050
7 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
8 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
9 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
10 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
11 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
12 com.apple.AppKit 0x94d9baa5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1902
13 com.apple.AppKit 0x94d9a0b4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 759
14 com.apple.AppKit 0x94d999f7 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 306
15 com.apple.AppKit 0x94d9652d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3090
16 com.apple.AppKit 0x94cd6f09 -[NSView displayIfNeeded] + 933
17 com.apple.AppKit 0x94cd6ab9 -[NSWindow displayIfNeeded] + 189
18 com.apple.AppKit 0x94cd68e0 _handleWindowNeedsDisplay + 436
19 com.apple.CoreFoundation 0x96ea29c2 __CFRunLoopDoObservers + 466
20 com.apple.CoreFoundation 0x96ea3d25 CFRunLoopRunSpecific + 853
21 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
22 com.apple.HIToolbox 0x949526a0 RunCurrentEventLoopInMode + 283
23 com.apple.HIToolbox 0x949523f2 ReceiveNextEventCommon + 175
24 com.apple.HIToolbox 0x9495232d BlockUntilNextEventMatchingListInMode + 106
25 com.apple.AppKit 0x94cd47d9 _DPSNextEvent + 657
26 com.apple.AppKit 0x94cd408e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
27 com.apple.AppKit 0x94ccd0c5 -[NSApplication run] + 795
28 com.apple.AppKit 0x94c9a30a NSApplicationMain + 574
29 com.apple.iChat 0x00002eb2 0x1000 + 7858
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0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.IMUtils 0x938fedc7 -[IMRemoteObjectBroadcaster _workerThread] + 246
5 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
6 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
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8 libSystem.B.dylib 0x9693bb12 thread_start + 34
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1 libSystem.B.dylib 0x969745f6 start_wqthread + 30
Thread 3:
Thread 4:
0 libSystem.B.dylib 0x96911bce _semwaitsignal + 10
1 libSystem.B.dylib 0x9693c8cd pthreadcondwait$UNIX2003 + 73
2 com.apple.viceroy.framework 0x0036af7d CameraList_Thread + 349
3 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
4 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96911bce _semwaitsignal + 10
1 libSystem.B.dylib 0x9693c8cd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x94475332 glvmDoWork + 162
3 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
4 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 libSystem.B.dylib 0x96930c78 libinfoDSmig_Query + 222
3 libSystem.B.dylib 0x96930993 LI_DSLookupQuery + 353
4 libSystem.B.dylib 0x9695208a ds_gethostbyname + 218
5 libSystem.B.dylib 0x96951cd9 gethostbynameerrno + 156
6 libSystem.B.dylib 0x96951bf8 gethostbyname + 42
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8 com.apple.viceroy.framework 0x00386276 SimpleHTTPGet + 582
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11 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
12 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
13 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
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5 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
6 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
7 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
8 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x96a766cc CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
6 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x16b503d0 ebx: 0x16b52020 ecx: 0x90e0fde8 edx: 0xc5ad455b
edi: 0xbfffd950 esi: 0x00000000 ebp: 0xbfffd8f8 esp: 0xbfffd8d8
ss: 0x0000001f efl: 0x00010202 eip: 0x90d5f6e8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xc5ad457b
Binary Images:
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0x9690a000 - 0x96a69ff3 libSystem.B.dylib ??? (???) <efbdeb86e78c88920b954ba3cb548d56> /usr/lib/libSystem.B.dylib
0x96a6a000 - 0x96a6affc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96a6b000 - 0x96ae2fe3 com.apple.CFNetwork 221.5 (221.5) <cdccff2f42d755041ac399cc2a9d6cd1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96ae3000 - 0x96ae3ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x96ae4000 - 0x96b8bfeb com.apple.QD 3.11.52 (???) <d6efc4827b91e646965d15c409a6610f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96b8c000 - 0x96d57ff7 com.apple.security 5.0.2 (33001) <7708022761ed64d9d5168e61cc8c46f4> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96e32000 - 0x96f64fef com.apple.CoreFoundation 6.5.1 (476.10) <86e9bf8d3e1c88ddfa63f855f664a2c6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0xc0000000 - 0xc0008fef +com.growl.growlframework 0.7.3 (0.7.3) /Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chax_main.bundle/Con tents/Frameworks/Growl.framework/Growl
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Why does Netflix freeze my new Macbook Pro?

About a week after getting my new macbook pro I was watching Netflix and the episode froze in one spot and I kept hearing a faultering sound. I couldn't open the Task Manager equivalent and couldn't escape so I had to force shut off my computer. Now once or twice a day while watching Netflix it does this and I have no idea how to fix it. I've tried reinstalling Silverlight but nothing works. HELP!

Hello Rtbrman12,
You may consider using Apple Diagnostics to isolate any potential hardware issues.
Using Apple Diagnostics
http://support.apple.com/kb/HT5781
Apple Diagnostics: Reference codes
http://support.apple.com/kb/TS4575
Cheers,
Allen

Video Freezing on New Macbook Pro

I bought a 15" macbook pro last week, and videos are freezing regularly. Sometimes the audio continues and the video catches up after 30 seconds, sometimes not. These are online or itunes or homemade videos that my 4-year old macbook used to handle just fine. I got the larger pro because I'm away from home a lot and wanted a wider screen to watch video on. Anyone having similar problems or know ways to help alleviate this problem?

I'd be wondering whether something that you have brought across from the older machine may be giving it indigestion, mpeterd.
You might find it worth taking a look at Activity Monitor when the problem occurs to see if any process is hogging CPU time.
One known "issue" after migration from earlier Macs or OS versions can involve a new process called "fontworker" under Snow Leopard. If you have brought across old fonts from the MB then it may be that some are duplicates of Snow Leopard fonts, or corrupted, or simply too old for the new OS. Might be worth checking with Font Book for duplicated or corrupted fonts. Another possibility may be a corupted "Spotlight" index. If Activity Monitor shows a process called "mds" or "mdsworker" running overtime, then this is likely to be the cause.
There are various other possibilities here, too, though. Activity Monitor is a good place to check for such things first, before considering seeking replacement. You may well find that the problem recurs even with a new, perfectly healthy, computer when you bring things across from the old one.
Cheers
Rod

Random Kernel Panics (NEW MacBook Pro)

I bought my MacBook Pro new on August 18, 2010. Around christmas time, I started having random Kernel Panics, which forced me to take it to my local apple store. They ran tests, and said nothing was physically wrong. They restored my system completely. Now, about a month later, they're back again. What is my problem?
here's the most recent panic log:
Interval Since Last Panic Report: 1252934 sec
Panics Since Last Report: 1
Anonymous UUID: 8E4FB424-EA7E-49FA-8C91-EF4F94BABE45
Sun Feb 6 21:42:16 2011
panic(cpu 2 caller 0x2aab55): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x09e83500, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x0b32a980
CR2: 0x00000000, EBP: 0x551bbc18, ESI: 0x0b32a980, EDI: 0x46276000
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000010
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x551bb9f8 : 0x21b50c (0x5d4438 0x551bba2c 0x223974 0x0)
0x551bba48 : 0x2aab55 (0x59623c 0x0 0xe 0x596406)
0x551bbb28 : 0x2a09a8 (0x551bbb40 0x102f00c 0x551bbc18 0x0)
0x551bbb38 : 0x0 (0xe 0xe3ff0048 0x46270010 0x9310010)
0x551bbc18 : 0x1240657 (0x46276000 0xb32a980 0x0 0x0)
0x551bbc48 : 0x124ad0c (0x46276000 0xab48adc 0xb32a980 0x124a89c)
0x551bbc78 : 0x124ae73 (0xab48800 0x46276000 0xab48b20 0x8)
0x551bbca8 : 0x122446a (0xab48800 0x46276000 0x551bbcd8 0x213ebb)
0x551bbcd8 : 0x53724b (0x46276000 0x8c557d0 0x8c557d0 0x1)
0x551bbd28 : 0x5672a4 (0x46276000 0x8c557d0 0x8c557d0 0x1)
0x551bbd88 : 0x286234 (0x46276000 0x8c557d0 0x1 0x0)
0x551bbdf8 : 0x21d8ba (0xcf74068 0x93e6e84 0xcf74070 0xcf740a4)
0x551bbe38 : 0x210a3a (0xcf74000 0x551bbe7c 0x8c9c70c 0x551bbe70)
0x551bbe98 : 0x216c9d (0xcf74000 0x0 0x0 0x0)
0x551bbf18 : 0x294e13 (0x551bbf44 0x0 0x0 0x0)
0x551bbfc8 : 0x2a1018 (0x9ae2e20 0x0 0x10 0x8f201c4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.2.6)@0x1220000->0x12cefff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
BSD process name corresponding to current thread: WebKitPluginHost
Mac OS version:
10J567
Kernel version:
Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 27308195823121
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x144d000, size 0x65536) - last unloaded 96153871716
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0 - last loaded 36125470844
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.13
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
Message was edited by: `*Evan

I have been getting ocassional crashes ( 3 times in the last week). It always happens switching a webpage in safari.
Interval Since Last Panic Report: 2387241 sec
Panics Since Last Report: 3
Anonymous UUID: 26AA2CE1-3431-4332-B96C-451E4BDCEC7F
Tue Mar 1 09:03:25 2011
panic(cpu 0 caller 0xffffff80002cffbc): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000112a46000, CR4: 0x0000000000000660
RAX: 0xffffff803ea16500, RBX: 0x0000000000000000, RCX: 0x000000000000000c, RDX: 0x0000000000000000
RSP: 0xffffff80d534bc08, RBP: 0xffffff80d534bc40, RSI: 0xffffff8040246800, RDI: 0xffffff8040246800
R8: 0xffffff80d534bb10, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff7f80fb15b8
R12: 0xffffff8040246800, R13: 0xffffff809348a000, R14: 0xffffff8040246800, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff80d534b8a0 : 0xffffff8000204b99
0xffffff80d534b9a0 : 0xffffff80002cffbc
0xffffff80d534baf0 : 0xffffff80002e202a
0xffffff80d534bb00 : 0x0
0xffffff80d534bc40 : 0xffffff7f80fd05e6
0xffffff80d534bc70 : 0xffffff7f80fda3c3
0xffffff80d534bca0 : 0xffffff7f80fda53c
0xffffff80d534bcd0 : 0xffffff7f80fb3f30
0xffffff80d534bd10 : 0xffffff8000520b93
0xffffff80d534bd80 : 0xffffff800054bdbf
0xffffff80d534bdf0 : 0xffffff80002b97e4
0xffffff80d534be60 : 0xffffff80002053ba
0xffffff80d534be90 : 0xffffff80002029eb
0xffffff80d534bef0 : 0xffffff800027374a
0xffffff80d534bf60 : 0xffffff80002c20ad
0xffffff80d534bfa0 : 0xffffff80002e2964
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.2.6)@0xffffff7f80faf000->0xffffff7f8106 2fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0xffffff7f8061d000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0xffffff7f80656000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0xffffff7f8062f000
BSD process name corresponding to current thread: Safari
Mac OS version:
10J567
Kernel version:
Darwin Kernel Version 10.6.0: Wed Nov 10 18:11:58 PST 2010; root:xnu-1504.9.26~3/RELEASEX8664
System model name: MacBookPro6,1 (Mac-F22589C8)
System uptime in nanoseconds: 79613879684213
unloaded kexts:
com.apple.driver.AppleUSBDisplays 283 (addr 0xffffff7f80c8f000, size 0x12288) - last unloaded 76709407054681
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 3.2.10
org.virtualbox.kext.VBoxNetFlt 3.2.10
org.virtualbox.kext.VBoxUSB 3.2.10
org.virtualbox.kext.VBoxDrv 3.2.10
com.parallels.kext.prl_vnic 6.0 11992.625164
com.parallels.kext.prl_netbridge 6.0 11992.625164
com.parallels.kext.prlusbconnect 6.0 11992.625164
com.parallels.kext.prlhidhook 6.0 11992.625164
com.parallels.kext.prl_hypervisor 6.0 11992.625164
com.apple.filesystems.ntfs 3.3
com.apple.driver.IOBluetoothSCOAudioDriver 2.3.8f7
com.apple.driver.IOBluetoothA2DPAudioDriver 2.3.8f7
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.19
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.13
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.GeForce 6.2.6
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.BootCache 31
com.apple.driver.AppleUSBHub 4.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5 - last loaded 78738838184137
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,1, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.57f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD10TPVT-00HT5T0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa140000
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d15, 0xfa142000
USB Device: Android Phone, 0x0bb4 (High Tech Computer, Corp. (HTC)), 0x0c8d, 0xfa141000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000

InDesign CS4 install (new & upgrade) still freezes on new MacBook Pro.

Have a stupid question:
WHY HAS ADOBE NOT FIXED THIS ISSUE.....RATHER THAH CONTINUING TO ASK THE CUSTOMERS TO FIX IT?
The company's customer base is boiling over with customers who've paid for and received a NONWORKING product. A defective product. Period. If this were a prescription drug or a car, the govt would have ordered recalls by now.
Adobe's labrynthine, convoluted recommended "fixes" (delete and reinstall all your Adobe products....reinstall your system software .... go stand in the rain and burn incense to the gods .... whatever) is like Ford Motor telling the customer: "Yes, we admit that make and model has a major defect. But, hey, at least we feel bad about it. Try taking the car apart and rebuilding it. See if that works.)
Eeegads.
For the record: Only SOME of the people with the Install/Setup issue (installer freezes at about 90% while checking system profiler) have inadequate hardware. Most have adequate hardware. So spare us this "the customer is stooopid" defense. We're not stupid. We're angry.
I've read the bulletin boards. So has Adobe. We all know Adobe produced a seriously flawed installer; they know it, too. They know it because zillions of us of us HAVE SPENT HOURS ON THE PHONE WITH ADOBE STAFF, WHO CONFIRM THAT (A) OUR HARDWARE IS MORE THAN ADEQUATE AND (B) THEY HAVEN'T A CLUE TO DO. Other tearing the computer apart and rebuilding it, I mean.
This is one of the largest software makers in the world. They have enough programmers and engineers working in their corporate coffee shop to fix this thing. (1) produce a NEW installer that is not affected by whatever it is that is affecting the current one. (Am I genius or what?)
(2) distribute a two-part installer that first scans and fixes the obstacle -- and THEN installs the Adobe product.
(3) Hire a third-party vendor to figure this out for Adobe.
Adobe failure/refusal to do this -- more than eight months after being made aware of the problem -- is not one of this company's finer moments.
David Chartrand, journalist
Kansas City
www.davidchartrand.com
[email protected]

First. I sense you're on the verge of a full blown rant. Keep in mind that this is a user to user forum so please stay calm. Ranting at us won't help you. For that please contact Adobe directly.
While there are certainly people having issues, measuring those issues in a support forum is like going to a body shop and declaring that all cars crash into something.
Most users don't have any issue at all but there are certainly too many to call it acceptable. That said, the first thing to do is run the CS4 clean script:
http://www.adobe.com/support/contact/cs4clean.html
Bob

Occasional Hangs/Freezes on new Macbook Pro 15 2.5 GHz

I got this incredible MBP for my birthday a few months back and recently it hangs randomly when logging off, restarting or shutting down. I have to hold down the power button and power cycle it.
I have the latest version of Leopard 10.5.3 and all updates installed. I even went to the extent to reloading Leopard and still continue to have this problem about every 3-4 days.
Anyone have suggestions to what this may be? Is it hardware or software? Any feedback or resolutions would be greatly appreciated.
BB

Insert you Leopard installer disk and reboot while holding down the 'c' key. Select your language and from the Utilities menu select Disk Utility. Select your hard drive and run Repair Disk.

My MacBook Pro randomly freezing ever since new logic board?

My mid 2012 MacBook Pro 13" keeps ok randomly freezing ever since I've had a new logic board fitted after my macbook needed a new one (it was fixed through stormfront which is an official apple retailer). It will just freeze, won't be able to move the mouse or anything, and sometimes when I turn it off by holding down the power button, I can most of the time hear a click, but not everytime. Sometimes it freezes when starting up, sometimes it lasts a while before freezing, but recently it's been more like every 5-10 minutes. Can anyone help me as to why this is happening and what the problem may be? I'm running OS X Mavericks. Thankyou.

If You are european then even if youtube out of warrenty then in most countries, its sos that if any element was repaird under warrenty its warrenty is counting from the moment it was repaired. If you are us You have to read warrenty laws.

Brand new 2011 MacBook Pro Randomly freezing

Hi,
Im a bit concerned I have just got a BRAND NEW MacBook Pro 2011 and already I have had 4-5 random freezes where i have had to hold down the power button to bring it back to life!!
These have happend as i said just randomly, for example i lifted the lid to wake it from sleep mode and it just frooze on me, became totally unresponsive??
Another example was when i went to paste a url using cmd-v and it frooze on me??
I'm a bit dissapointed as I have just switched from windows PC's because I had had enough of that sort of thing and believed these where solid machines with very little issues comapred to a windows system!! and for 2k I don't exect it to freeze especially within a week!!
I'm hoping its down to software issues to which a software or OSx update will solve.
Any Ideas?

Hello, I have had very similar problems but with the MBP not even registering that a charger is plugged in (no light coming on and no change to the battery symbol).
I had a mid 2010 model that was sent in 4 times to be fixed, with no change, followed by the unit being replaced altogether with the latest 2011 model, only to find the issue persists (the charger was replaced early on as well).
The only retaining factor is the Lion software which forums have highlighted has effected charging when individuals have upgraded.
It is appalling that a company like Apple have not taken steps to address these issues and will go as far as to replace all components TWICE in one Laptop, as well as give out a new Laptop, without tackling the real problem.
Appalled and ultimately very disappointed.

Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Hi ..
A new Macbook Pro should not randomly freeze.
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.

Safari freezes randomly on Lion with New MacBook Pro 15"

I bought a brand new MacBook Pro (my first mac) and used the free upgrade to Lion, and although Safair is fast, I get the rainbow ball when loading pages, opening new tabs, scrolling and even closing Safari. Whats wrong everything else is great, even chrome, so whats going on?
Lion 10.7.1
Safari 5.1 (7534.48.3)
Intel Core i7 @ 2.0GHz
4GB RAM
500GB HD
2011

DO NOT use Tech Tool Pro on your Intel Mac. It is only a PPC version. TTP has not released an Intel version yet.
TechTool Pro hasn't been, but the Intel version of TechTool Deluxe was released sometime in the last few days. I couldn't say if that's the version Nancy is using, of course, but it is finally available for download (with instructions to create a bootable CD) for those who have enrolled an AppleCare Protection Plan.

Macbook Pro random freezing

Hi, I am experiencing random freezing of OSX, First I thought it was related to the latest flash, so I deleted it but the freezing keeps happening. Then I thought it was firefox so I switched to safari 5 but still it freezes.
Now the computer freezes randomly, some times while on the internet, some times while using mail.app, some times just sitting in the finder.
It freezes also every time I try to sync photos to my 3GS in itunes.
It also freezes after Steam is open for a while.
It is a unibody Macbook Pro, 17 inch, early 2009, 2.8 GHz Intel core 2 Duo, 4 GB 1067 MHz DDR3.OSX 10.6.4
If anyone has any ideas how to solve this it'll be much appreciated.

I upgraded my MBP 2009 Unibody from the original 250GB HD to a 500GB 7200rpm HD, only to experience the dreaded freezing. Freezes randomly and shows the Beachball for about 30-60 seconds. So, I put my old drive in for a while. Then later, (about3 months), I got another 500GB 7200rpm drive. Installed it, and same problem. So I put it back like it was after having to delete a bunch of stuff to get it below 250GB so I could continue to use it. Later got a 3rd 500GB 7200RPM Drive and SAME PROBLEM! So, I put a 320GB 7200RPM drive and it ALSO has the same problem.
However, each time I did this, I used Disk Utility to copy the data using the Restore command to the new drive. While connected via USB, the drives all worked great. Put them INSIDE the MBP and they give this problem randomly.
I'm really getting sick of it.
Then on August 19, a "fix" was released as a firmware update. I just found this tonight and when I ran it, I was told "This computer does not need this update." So, I guess it's only for APPLE BRANDED Drives, not my other drives. I've tried Fujitsu, Western Digital, and Hitachi drives and they all give the same problems.
Anyone know what I can do to fix this?

Random freezing on new Macbook

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