Random Magic Mouse stuttering: driving me crazy

My Magic Mouse has been having intermittent problems when used with my 2012/13 MBP. It has been happening for over a year now and is driving me insane.
The symptoms: Sometime I loose and regain connectivity. Sometimes the mouse is stuttering or jittery - you cannot move smoothly or scroll smoothly. Sometimes a reboot fixes it, sometimes not. I have tried a different Magic Mouse (so I do not think it is a problem with this mouse) and have removed all preferences and tried to turn off all other bluetooth devices near my MBP. I bought an external dongle for my MBP. I have tried to cast a spell on the computer. In short I think I have tried just about everything.
I did install my own SSD in the MBP and so it is possible that I messed up the antennae but wouldn't the dongle fix that?
Is there something that I can look at in the log that might tell me something?
Is there some program that will allow me to test bluetooth strength?
Any help would be greatly apprecicatd.

Do you have access to a wired mouse you could test with to try and make sure it is a Bluetooth Problem?
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Similar Messages

Magic Mouse stutters when 27" Apple Cinema Display connected

I have a 2011 MacBook Pro and 27" Apple LED Cinema Display, and a Mighty Mouse. All purchased 2 weeks ago.
When I work with the 27" display connected, the Mighty Mouse's performance is intolerable. It jerks, stutters and jumps all over the place. it will work fine for a short period time (30 seconds) and then become jerky and stutter all over the place for 5 seconds.
This does not happen when the display is disconnected.
To ensure it wasn't a software issue, I used Boot Camp to run Windows 7. The problem is the same in Windows. Again, when I disconnect the display and use my laptop's screen, the problem goes away.
Some people have suggested that it may be interference from 2.4Ghz wireless networks and recommended to switch to 5Ghz. However, turning my router off did not help.
I tried positioning the mouse less than 2 inches away from the laptop, both in open & closed-lid mode. Again, the problem remains.
The laptop's trackpad always works fine, as does a wired Mighty Mouse.
So, in summary:
*Is there known interference between the 27" Display and Bluetooth devices such as my Magic Mouse?*

thv2011,
There are some known problems which other devices on the 2.4Ghz can affect. Here's the apple support article on the subject:
http://support.apple.com/kb/HT1365
Captfred

Illustrator / Magic Mouse

Hey All!
I'm using Illustrator CS3 on a Mac (v.10.6.5), and my magic mouse is driving me nuts!!
Tough to explain, but the artboard sporadically moves, as if I intentionally scrolled up or down. I'm very careful not to rest my fingers on the mouse, but still I get this annoying artboard movement. It's enough to drive a guy crazy!
I'm just wondering if anyone else has this issue and how you deal with it. I only seem to have this problem when dealing in CS3.
Thanks!

Are you sure that it only happens in Illustrator? I had the same problem with this mouse in any program. The mouse now occupies a nice warm place in one of my drawers to make sure it can't get near my computer.

Magic Mouse randomly enabled tap to click

Hey guys. I've had a magic mouse for over a year now, and I've loved it for all those years.
Until recently, when it decided to randomly enable the "tap to click" feature.
I didn't even know there was a tap to click feature, and I can't find a way to disable it in system prefs.
I've tried disabling MagicPrefs, restarting the mouse, restarting the computer, restarting bluetooth, and putting new batteries in the mouse, all to no avail.
It's driving me insane.
How do I get rid of this?

There isn't a "tap to click" in standard OSx mouse preferences, only a physical click. This must be coming from MagicPrefs. Open the preferences for MagicPrefs (it should be listed under "other" in System Preferences) and select the "clicks & Taps" tab. Under Taps, uncheck all the one finger options.
Regards,
Captfred

TS3048 Is there a way to "calibrate" the magic mouse? I have rearranged settings for mouse, air-cleaned, tried different surfaces, however, it seems to be misinterpreting finger movements and randomly trying to open launchpad when enabled.

Is there a way to "calibrate" the magic mouse? Batteries are good. I have rearranged settings for mouse, air-cleaned, tried different surfaces, however, it seems to be misinterpreting finger movements and randomly trying to open launchpad when enabled-flashing between the app I am in and launchpad. When right-click is enabled I have to go to the extreme upper left of mousepad to click or it is interpreted as right-click. Won't consistently "scroll". Suggestions?

Here's some things you could try....
Reset your computer's PRAM
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455

My Magic mouse scroll crazy. I think is static electricity. Same problem on magic pad with Mac mini. How clean this erratic comportement ?

Crazy movements of the magic mouse and lost precision. I swip on my shirt or I the start again my MacBook Pro, the problem continue. During this time , the pad run correctly et my Bamboo pen too. I have the same problem with my Magic TrackPad and my Mini, in other room. Anybody has a solution ? Thanks.

Thank you for the star. I'm wondering if you have seen this Apple document?
Wi-Fi and Bluetooth: Potential sources of wireless interference

My Magic Mouse loses its connection randomly and then re-connects later. Can anyone suggest why this happens? The batteries are fresh.

Lately my magic mouse has been losing its connection quite randomly. It usually reconnects soon after. I bought a cheap USB mouse to keep me going during these unexpected down-times. The batteries are fresh and the switch is on. I've uninstalled and re-installed the mouse in Bluetooth, but the problem recurs.

Try a PRAM reset. That usually helps bluetooth problems.
http://support.apple.com/kb/ht1379
There are some other causes relating to rechargable batteries, see this thread:
https://discussions.apple.com/thread/3058776?tstart=0
Regards,
Captfred

Magic Mouse stops clicking randomly: need to right click desktop few times.

For some reason, randomly, my Magic Mouse will stop clicking/registering clicks (left or right/anything but movement) and I'll have to right click on the desktop 1-2 times for it to "come back to life"...it's very strange. I've tried readding it, etc. to no avail...?

I ended up here after experiencing the same problem (seemingly random and intermittent inability to scroll with Magic Mouse or trackpad when using Firefox) and searching Mozilla and Apple support forums. There are a few separate reports in both communities that refer to the issue seeming to exist only when using Firefox with a Magic Mouse. There are, of course, other threads that don't have that specific combination, but the original post is not a unique occurrence.
In my own case, I am experiencing this problem on two MacBook Pros. I did not have this problem until recently. Also recently I bought a Magic Mouse but have no idea how significant that is (the trackpad also becomes unresponsive on both machines). It does seem unlikely to be coincidence, but still could be, of course. Like most people now, I guess, I gave up manual updating of Firefox a while ago to spare myself the constant reminders and so I don't know what version exactly I had when this started but it is now 31.0 (although Firefox is just waiting for me to quit in order to update to 32.0).
If I quit and reopen Firefox, all is well for a while but then the problem returns. I can still scroll by dragging the scroller in the scroll bar (thankfully not completely gone, as yet) and appreciate the comment about using the up arrow and down arrow keys, which I hadn't thought to do. It seemed to be only one of my MacBooks for a few days, but now seems to be both. Somewhat bizarrely, while concluding this post, Firefox on both computers has resumed scrolling without, as far as I can recall, a restart. I'll aim to give an update after a day or two (as so many final posts say...)

Been using LR since 2004. My raws are all of sudden jumping around in Develop module. Image does not stay, it goes forward and backwards randomly, even with magic mouse off. Can't edit. Using MacPro, currently everything. Canon 5dmk3 raws

Been using LR since 2004. My raws are all of sudden jumping around in Develop module. Image does not stay, it goes forward and backwards randomly, even with magic mouse off. Can't edit. Using MacPro, currently everything. Canon 5dmk3 raws

This sounds like a hardware issue. I haven't seen this particular problem reported before.

Magic Mouse - random zooming

Does anyone have a random zooming in and out on the Magic Mouse? Not as in the Control+Scroll zoom, but like if you pinch and drag on something.
Occasionally my mouse decides to do this, which a)would be great if I could actually pinch and zoom and b) is really distracting when it happens by itself.
Any ideas?

Magic mouse activates the 'scroll wheel zoom' when you touch the mouse almost anywhere. I found it too annoying. Apple needs to update the software to recognize scrolling as a gesture. I hope Apple does an update, because right now I'm stuck with using a clunky but reliable Dell mouse, as my Mighty Mouse is also unreliable.

My magic mouse scrolling is stuttering in safari 5.0.5. Can anyone help?

Hi all,
This has been a problem for a while now but am finally getting around to do something about it. I've increasingly noticed that when scrolling in Safari 5.0.5 it becomes stuttery/jittery using the magic mouse.
I've updated everything (OS, updates etc...) to the latest versions, have plenty of space left on my HD.
Does anyone have suggestions to get it fixed? Smooth scrolling is selected in mouse preferences.
Kind regards,
Jack

Same problem here. As well, every few minutes, the mouse doesn't scroll at all until I've scrolled up and down two or three times. Other forums have posts about this problem, too. Things that didn't help:
• quitting/restarting Safari
• restarting
• resetting PRAM
• turning off smooth scrolling
The problem occurs independently of:
• Flash websites
• complex pages
• currently loading pages (active, or background tabs)
• any other wireless activity

Magic Mouse and Trackpad Become Randomly Eratic

My setup:
2011 Macbook Pro
27" Thunderbolt Display
Wireless Keyboard
TrackPad
Magic Mouse
My Problem:
about once every 2 or 3 days, my mouse and trackpad will become eratic (at the same time) Im unable to reliably control them and the cursor will move sparaticlty on the screen. Up to this point, my only option has been to restart. Once the system restarts, Im fine. This has happened with with several apps open, and with no apps openend, and I have dropped into a terminal window to look at the process table ( ps -ef | more ) and I dont see a hung process or one that might be eating CPU or memory. All software and firmwares are up to date.
Anyone got any ideas ???
Bill

I have the same problem on my 27" imac with Lion, but I have found that they only play up when the apple tv is being used in a seperate room. I have confirmed this strange occurance by turning the apple tv off, they work fine, then i turn the apple tv on, they are eratic once again. I am starting to think that it is a bluetooth syc issue, not sure..... I seem to be able to make or stop the eratic behaviour by the flick of a switch.

Magic Mouse randomly can not connect on startup

I'm hoping someone might be able to offer some advice. It seems to be something that has developed since lion where on startup of my mac the magic mouse on occassion will not be able to connect and iget the bluetooth window stating that no magic mouse or trackpad was found. My batteries are good, my desk is pretty clear and is no different to my setup since owning my magic mouse. There just doesn't seem to be any pattern to when it can find it and when it can't. Sometimes it will happen more frequently, obviously over the period of a few months it has been happening often which has led me to write.
The process i have to go through to connect is to flick the switch on the underside of the mouse and then it connects and then i have no issues with the mouse during the use of my mac..
Hope someone can help.

Hello:
No apology needed, I assume things at times.....
Reset the PRAM like this:
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Reset the SMC (I am assuming an Intel-based Mac) like this:
http://support.apple.com/kb/HT3964
Make the device a favorite like this:
Go to system preferences>bluetooth. Highlight the device. If the sifdebar is not detailed, click on the little gear and then "show more info." Then click on the gear and make the device a favorite.
Barry

Magic Mouse randomly "micro scrolls" when moving

I just bought a magic mouse to replace an older might mouse and it's exhibiting a new odd phenomenon. when moving around in web pages or in Mail, it occasionally scrolls a bit (~5 lines of text worth) in a window. when it does this i don't have any fingers on the touch surface (i've started to experiment to see what exactly causes this behavior) so I'm not "accidentally scrolling".
is anyone else experiencing this same behavior?

Ditto on the complaints. I am very frustrated. I'll be working in Aperture, for example, with an album of several hundred photos I am in the process of rating. As I go to reach for the mouse to click on a particular photo, the mouse activates a scrolling function and POOF!... I'm at the top of my photo album, forced to scroll many rows of photos to get to that one I was about to click on. Google Maps is useless as well. iTunes also sporadically scrolls through music. My productivity is noticeably hindered by this phenomenon. As a result, I find myself grabbing the mouse like a fragile egg- just on its sides to prevent accidental scrolling.

HT4144 Last April I bought a new a iMac but I didn't need to use the magic mouse until few days ago. It drives me crazy. I have changed so many butteries but keeps loosing connection. I haven't it on the wall yet but I might be close to. It has to be fau

Why a magic mouse divours batteries? Why does it loose connection evey few minutes? Can I have it replaced?
<Edited By Host>

Hello again,
Just idly thinking about your post mentioning you had only had it for 4 or 5 days. Such a problem rarely gets better with time, were you suggesting you hoped it would improve, in other words?
I can see you are now aware of the packing option but if you are using Apple, Duracell or Energiser batteries packing it out should not be necessary. Any other batteries I cannot speak for.
One buys Apple because of its' reputation against other products; you will be helping to maintain that by asking for an exchange. You will feel better for it, and speak better of it.
Forgive me if the opinion is a touch biased; I've been very lucky with my iMac purchase and the only exchange I ever made only enhanced my view of Apple; it went so smoothly.
Thank you for the star.

Random Magic Mouse stuttering: driving me crazy

Similar Messages

Maybe you are looking for