Random outlook crashes

Ever since I installed iTunes 7.3 and synced my contacts with my iPhone I've been getting random outlook crashes every couple of minutes. Anyone else experience this ?
  Windows Vista  

Seems to be a problem with the Outlook iTunes Sync Add-in that was installed with iTune 7.3. This addin is required to sync your contact and calendar info between Outlook and the iPhone using iTunes.
The issue has been reported to Apple and they are aware of it. You can go in and disable the add-in in Outlook and then you will not have the problem, however you won't be able to sync your contacts and calendar. Or, disable it in the registry if Outlook crashes too quickly for you to make the change!

Similar Messages

  • Outlook crash when using Attach to Email...

    Strange problem occurring when attempting to email a pdf.
    I have the document open in Acrobat. I hit the Attach to Email button and a new Outlook email window opens and attaches the pdf. No problem there.
    I fill in the addressee name and then begin to write my preamble. If I send RIGHT AWAY, the email goes without a problem.
    If I take more than 30 to 45 seconds, a timeout of some kind occurs and Outlook crashes the second I hit the Send button.
    This issue has happened to myself and several users in-house on various occasions, never predictable and random. It has gotten to the point that we are afraid to leave the email and just power it out quickly, hoping that Outlook won't crash.
    We are all using Outlook 2003 and Acrobat 8 Standard, fully updated and current.
    Some help would be appreciated.
    Thanks!

    I have been seeing this off and on. It is rarely consistent and I have been waiting to find a PC that could reproduce this. I finally got one and was able to reproduce the issue about a dozen times back to back, often when the message has been open for a couple minutes. I have been using Windows Debug tools to isolate the culprit and capture a dmp file to analyze. In each instance of the problem a hang is produced after clicking OK to the message. This is where I have been starting the capture. In our case all the dumps of outlook.exe show the culprit as being valkyrie.dll, an add-in associated with Symantec Enterprise Vault. After disabling the add-in, the issue could not be reproduced. I am not 100% convinced though. I would like to know if other dumps outside of our environment point to the same culprit.
    To capture a dmp file you will need to install the debugging tools for windows from Microsoft. Once installed, go into the folder where it is installed (C:\Program Files\Debugging Tools for Windows (x86) by default) and run adplus.vbs. Dont worry about the details now, just click OK or Yes to the prompts. You will use adplus from the command line when the issue happens. To do this:
    Create the problem and click OK to the "The operation failed due to network or other communication problems. Check your connections and try again". Outlook should become unresponsive/hung up.
    Open command window (Start>Run and type cmd).
    Navigate to the folder where the debugging tools were installed (cd c:\program files\debugginf tools for windows (x86))
    Create a dmp file by running the following: adplus -hang -pn outlook.exe (-hang will tell adplus that a there is a hung application you wish to dump and -pn specifies the process name).*
    A dialog box will indicate that a folder has been created in the windows debugging folder. It will be named something like Hang_Mode__Date_... The date and time will correspond to the date and time of when the dump took place. Go into this folder and verify there is a .dmp file. The name of the file corresponds to the process ID of the process, the process name, and date and time. The file can be fairly large since it consists of a memory dump.
    To analyze this file, open Windbg from the exe or from Start>Programs>Debugging Tools for Windows>WinDbg.
    Go to File>Open Crash Dump and locate the file above.
    Dont worry about all the jiberish you initially see. In the empty line at the bottom run the following command: !analyze -v. While the file is being analyzed, the status message will say BUSY. Dont worry about the "Error: Symbol file could not be found..."
    Look for the FAULTING_MODULE and MODULE_NAME. In our case the culprit this was ntdll and Valkyrie. As mentioned above, Valkyrie.dll is associated with the Symantec Enterprise add-in and this is what we are currently looking at with Symantec.
    This is an example of the dump:
    *If outlook is crashing instead of getting hung up, then you will need to run adplus in crash mode instead. This needs to be done before the problem is created as opposed to waiting when outlook become hung. To do this run adplus -crash -pn outlook.exe. The dmp file will be created once Outlook has crashed in the windows debugging folder.

  • Outlook-crashed

    Dear Concern,
    I have been using Outlook 2010 since July 2014.
    Certainly last Saturday my outlook crashed. I had no back up. All my important official mails lost.
    I am in huge problem. But my HP system is all fine.
    Please assist in recovering back the lost emails.
    Very urgent.
    [Deleted customer's private information]

    Hi,
    First of all, I want to know what type of account you were using before the crash. If it's a POP account, the emails should be stored in a .pst file, find that .pst file and you should be able to recover the emails.
    If you were using an Exchange, IMAP or an Exchange ActiveSync account, your emails should be still available on the server, logon the OWA/webmail to check the emails.
    Anyway, if the issue is that you stored emails in a .pst file but it can't be opened, probably it has been damaged. I suggest you run Scanpst.exe to scan and repair the .pst file. The location of Scanpst.exe is in either of the two paths:
    Outlook 2010 32-bit on Windows 64-bit
    %ProgramFiles(x86)%\Microsoft Office\Office14\scanpst.exe
    Outlook 2010:
    %programfiles%\Microsoft Office\Office14\scanpst.exe
    More information about Scanpst.exe can be found in this kb below:
    http://support.microsoft.com/kb/272227/
    I hope the information is helpful.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Random Panic Crashes

    Hello everyone,
    I have had random panic crashes for a couple of weeks. Black screen, my computer totally frozen. It's a MacBook pro 15", from May 2010.
    I let you see the panic report created, because I just can't see what's wrong!
    Thank you for your help,
    Tangi.
    Interval Since Last Panic Report: 46703 sec
    Panics Since Last Report: 2
    Anonymous UUID: C81E7FC8-FED5-4166-9251-ED061B50B2C8
    Thu Mar 31 15:23:13 2011
    panic(cpu 0 caller 0x9eec8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f77c000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x5c291c38 : 0x21b510 (0x5d9514 0x5c291c6c 0x223978 0x0)
    0x5c291c88 : 0x9eec8f (0xc0423c 0xc74840 0xc133cc 0x0)
    0x5c291d28 : 0xb095d3 (0x9303804 0x9524004 0x100 0x19)
    0x5c291d78 : 0xb005cc (0x9524004 0x100 0x5c291da8 0x9de76c)
    0x5c291da8 : 0x16b6965 (0x9524004 0x100 0x438004ee 0x0)
    0x5c291ee8 : 0xb28250 (0x9524004 0x93b4004 0x0 0x0)
    0x5c291f28 : 0x9f7e23 (0x9524004 0x93b4004 0x0 0x0)
    0x5c291fc8 : 0x9f4502 (0x0 0x9 0x0 0x0)
    0x5c292178 : 0x9f668e (0x0 0x600d600d 0x7027 0x5c2921a8)
    0x5c292248 : 0xc9fa25 (0xc1d00040 0xbeef0003 0xadf0900 0x71)
    0x5c2922e8 : 0xc9ff9d (0x4634f000 0xadf0900 0xadf2804 0x0)
    0x5c292328 : 0xc77e0b (0x4634f000 0xadf0900 0xadf2804 0x0)
    0x5c292358 : 0xc9f5d2 (0x4634f000 0xadf0900 0xadf2804 0xcc0aea)
    0x5c292378 : 0xc77418 (0x4634f000 0xadf0900 0xadf2804 0xffffffff)
    0x5c292398 : 0xc9ff48 (0x4634f000 0xadf2800 0xffffffff 0x6d58)
    0x5c2923d8 : 0xc7a7b9 (0x4634f000 0xadf2800 0x0 0x0)
    0x5c292418 : 0xc78269 (0x4634f000 0x46520000 0x4630b000 0x8f73a40)
    0x5c292468 : 0xccaddf (0x4634f000 0x46520000 0x4630b000 0x8f73a40)
    0x5c2924f8 : 0xcbc5a9 (0x8f73a40 0xae21800 0x0 0x1)
    0x5c292558 : 0xcbc810 (0x46520000 0x4652077c 0xae21800 0x0)
    0x5c2925a8 : 0xcbcce4 (0x46520000 0x4652077c 0x5c2928cc 0x5c29286c)
    0x5c2928e8 : 0xcb9aaf (0x46520000 0x4652077c 0x1 0xa252000)
    0x5c292908 : 0xc815a1 (0x46520000 0x4652077c 0x0 0x0)
    0x5c292938 : 0xcbb572 (0x46520000 0x5c292a7c 0x7e2ff6a8 0x465200c8)
    0x5c292978 : 0xc858de (0x46520000 0x5c292a7c 0xc4 0x20000001)
    0x5c292ab8 : 0xcbeee6 (0x46520000 0x0 0x5c292bcc 0x5c292bc8)
    0x5c292b68 : 0xc81c93 (0x46520000 0x0 0x5c292bcc 0x5c292bc8)
    0x5c292be8 : 0x56a738 (0x46520000 0x0 0x5c292e3c 0x5c292c74)
    0x5c292c38 : 0x56afd7 (0xd10020 0x46520000 0xa001e88 0x1)
    0x5c292c88 : 0x56b88b (0x46520000 0x10 0x5c292cd0 0x0)
    0x5c292da8 : 0x285be0 (0x46520000 0x10 0xa001e88 0x1)
    0x5c293e58 : 0x21d8be (0xa001e60 0x9e475a0 0x1fd7e8 0x5d43)
    Backtrace continues...
    Kernel Extensions in backtrace (with dependencies):
    com.apple.GeForce(6.2.6)@0xc76000->0xd2bfff
    dependency: com.apple.NVDAResman(6.2.6)@0x988000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000
    com.apple.nvidia.nv50hal(6.2.6)@0x1580000->0x1994fff
    dependency: com.apple.NVDAResman(6.2.6)@0x988000
    com.apple.NVDAResman(6.2.6)@0x988000->0xc75fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    10J869
    Kernel version:
    Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 111648439718
    unloaded kexts:
    (none)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 3.2.8 - last loaded 27042008498
    org.virtualbox.kext.VBoxNetFlt 3.2.8
    org.virtualbox.kext.VBoxUSB 3.2.8
    org.virtualbox.kext.VBoxDrv 3.2.8
    foo.tun 1.0
    foo.tap 1.0
    com.Cycling74.driver.Soundflower 1.5.2
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.InternalModemSupport 2.6.2
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleUpstreamUserClient 3.5.4
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.AudioAUUC 1.54
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.driver.AppleIntelHDGraphics 6.2.6
    com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.DontSteal_Mac_OSX 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleIntelYonahProfile 14
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.AppleIntelNehalemProfile 11
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleGraphicsControl 2.8.68
    com.apple.driver.AppleBacklight 170.0.34
    com.apple.GeForce 6.2.6
    com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.driver.AppleUSBCardReader 2.5.8
    com.apple.driver.AppleIRController 303.8
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AirPortBrcm43224 427.36.9
    com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.1.8
    com.apple.driver.AppleUSBUHCI 4.1.5
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.driver.AppleHDAPlatformDriver 1.9.9f12
    com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.0fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.6
    com.apple.NVDAResman 6.2.6
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
    com.apple.iokit.IOBluetoothFamily 2.4.0f1
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.driver.AppleFileSystemDriver 2.0
    com.apple.driver.AppleUSBMergeNub 4.1.8
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 314.1.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOUSBFamily 4.1.8
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
    Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5055GSXF, 465,76 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
    Message was edited by: tangi.leboucher

    No, I'm not using any external display.
    Actually I have totally re installed my MacBook Pro, in order to uninstall those kernel extensions.
    But I have had one freeze every day on average since that...
    Here is my last kernel report :
    Interval Since Last Panic Report:  98626 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    7CF8D62B-0102-4DC0-8BDC-AC04CA7DA993
    Mon Jun  6 21:07:26 2011
    panic(cpu 0 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f486000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x5c0da188 : 0x21b510 (0x5d9514 0x5c0da1bc 0x223978 0x0)
    0x5c0da1d8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)
    0x5c0da278 : 0xae85d3 (0x9597404 0x88b8004 0x100 0x0)
    0x5c0da2c8 : 0xadf5cc (0x88b8004 0x100 0x5c0da2f8 0x9bd76c)
    0x5c0da2f8 : 0x16c8965 (0x88b8004 0x100 0x438004ee 0x0)
    0x5c0da438 : 0xb07250 (0x88b8004 0x95b4004 0x0 0x0)
    0x5c0da478 : 0x9d6e23 (0x88b8004 0x95b4004 0x0 0x0)
    0x5c0da518 : 0x9d3502 (0x0 0x9 0x0 0x0)
    0x5c0da6c8 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c0da6f8)
    0x5c0da798 : 0xc987bc (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
    0x5c0da808 : 0xca802a (0x1400a800 0xb67f400 0x8 0x0)
    0x5c0da828 : 0xcccc16 (0xb67f400 0xb 0x5c0da848 0x0)
    0x5c0da858 : 0xccd431 (0x9982000 0x0 0x5c0da87c 0x0)
    0x5c0da888 : 0xcad66d (0x9982000 0x52a81080 0x0 0x0)
    0x5c0da8d8 : 0xc6f6ee (0x46542000 0x0 0x0 0x3)
    0x5c0da948 : 0xc6edf9 (0x46542000 0x0 0x2 0x3)
    0x5c0da978 : 0xc64ca7 (0x46542000 0x0 0x2 0x46503000)
    0x5c0daab8 : 0xc9dee6 (0x46503000 0x0 0x5c0dabcc 0x5c0dabc8)
    0x5c0dab68 : 0xc60c93 (0x46503000 0x0 0x5c0dabcc 0x5c0dabc8)
    0x5c0dabe8 : 0x56a738 (0x46503000 0x0 0x5c0dae3c 0x5c0dac74)
    0x5c0dac38 : 0x56afd7 (0xcef020 0x46503000 0x9de8188 0x1)
    0x5c0dac88 : 0x56b88b (0x46503000 0x10 0x5c0dacd0 0x0)
    0x5c0dada8 : 0x285be0 (0x46503000 0x10 0x9de8188 0x1)
    0x5c0dbe58 : 0x21d8be (0x9de8160 0xb2d35a0 0x1fd7e8 0x5d43)
    0x5c0dbe98 : 0x210a3e (0x9de8100 0x0 0x9599490 0x9a135e0)
    0x5c0dbef8 : 0x216ca1 (0x9de8100 0x0 0x0 0x0)
    0x5c0dbf78 : 0x295168 (0x93d2e28 0x0 0x0 0x0)
    0x5c0dbfc8 : 0x2a149d (0x93d2e24 0x1 0x10 0xa3dcf40)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.GeForce(6.2.6)@0xc55000->0xd0afff
                dependency: com.apple.NVDAResman(6.2.6)@0x967000
                dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
                dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
             com.apple.nvidia.nv50hal(6.2.6)@0x1592000->0x19a6fff
                dependency: com.apple.NVDAResman(6.2.6)@0x967000
             com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
                dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
                dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    10J869
    Kernel version:
    Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 13050585546660
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI    4.1.5 (addr 0x141c000, size 0x65536) - last unloaded 88225151866
    loaded kexts:
    com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 23992097310
    com.apple.filesystems.autofs    2.1.0
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    com.apple.driver.AGPM    100.12.19
    com.apple.driver.AppleHDA    1.9.9f12
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    Was it crashing within seconds of launching Word, Excel or Powerpoint? I had that same issue and was able to fix (I believe) using Yosemite Cache Cleaner. There are some other possible fixes you might want to try that I outlined in this article: http://www.hightechdad.com/2014/11/24/how-to-fix-mac-office-2011-crashing-in-yos emite/

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