Random reboots without notice

Question

I just bought an Idea Centre Q190.  It came with Windows 8 and I upgraded it to Windows 8.1.  However, the computer now appears to be randomly rebooting without notice -- it has rebooted both in Modern UI and desktop mode, and in administrator account and a local account.  The only thing in common is that the computer was being actively used (someone typing or clicking on a mouse).  I am worried if the computer is overheating -- is that something that could cause this and so I then need to take it in to a service center?   Is there a way to test if overuse causes the reboot?

Answer 1

hi ted1992,
To check if the desktop is overheating, try to monitor your temps using HWMonitor.
Alternatively,  try to:
1. Enable automatic restart on system failure under Windows Startup Settings (check this thread)
2. Check the Event Viewer (press Winkey+R > type eventvwr) and navigate to Custom Views > Administrative Events for error events
- Link to picture
After making the changes above, observe the computer. If you get any errors, try to capture it or post a screenshot here.
Regards
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