Random Shut Down, Difficult restarts, Kernel Panic
Since installing a security update and some Fink Packages, my computer has been shutting down randomly. It only seems to "Crash" when I'm logged in (admin). My kids can log into their profile and it won't crash... (I think) And if I leave it at the login screen and no one uses it, the computer seems ok... It hasn't crashed yet.
It also seems that if I log in via ssh it doesn't crash either... Maybe it's something with my profile... I dunno...
It'll shut down without warning. No errors, no messages... it just powers off. When I try to start it back up, it shuts down over and over and it doesn't even boot. After the third or fourth try, it'll start up and I get the gray screen with the apple on it... Sometimes it hangs there and I have to start all over with the difficult boot up.
Once, I got a full screen Command Prompt with a bunch of text. The last line said "Double Panic: We're hanging here" Or something along those lines.
And just yesterday, I got a black box with several different languages telling me I had to reboot.
So here is the last entry of my /Library/Logs/panic.log
Mon Apr 17 19:56:23 2006
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000000000D4 PC=0x0000000000266EA0
Latest crash info for cpu 1:
Exception state (sv=0x259C2500)
PC=0x00266EA0; MSR=0x00009030; DAR=0x000000D4; DSISR=0x40000000; LR=0x00266EE8; R1=0x11F03E40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00266EAC 0x00266E10
Proceeding back via exception chain:
Exception state (sv=0x259C2500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x24F26500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 1): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x259C2500)
PC=0x00266EA0; MSR=0x00009030; DAR=0x000000D4; DSISR=0x40000000; LR=0x00266EE8; R1=0x11F03E40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00266EAC 0x00266E10
Exception state (sv=0x24F26500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
Can anyone decipher this?
I also tried to look at the:
/usr/libexec/panicdump
But it's all "program" looking info.. Anyone know what I need to use to open that so I can read it?
Any ideas???
Ran a Hardware Test and all the hardware seems ok.
I wonder what could be making this thing lock up?
The main symptom is the reset button makes the computer turn off...
Dual 800mHz G4 w/SuperDrive Mac OS X (10.3.9)
Similar Messages
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Why is my macbook pro randomly shutting down and restarting?
My macbook pro is randomly shutting down and restarting. It started a couple days ago and seems to happen completely randomly. I did a extended hardware test and no problems were found. I reset the SMC and that didn’t work. Battery is charged and I don’t think its overheating. Im using Mavericks 10.9.1. Someone please help because I can’t even use my mac for anything lately and its really annoying.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
Since installing OSX 10, my iMac randomly shuts down and restarts. I can not determine why this is happening. Any ideas?
1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Mid 2010 15" Macbook Pro Random Shut down and Restart
I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details] -
Macbook Pro Randomly Shuts Down and Restarts
Hi There,
This issue appears to have occured for other people in different forms but there does not appear to have been a conclusive answer to the problem, so here's hoping someone here might be able to provide some further insight into the issue, and with some luck, a solution.
I have an early 2008 MacBook Pro running OS X 10.7.2 (plugged-in to power) that has started to randomly shut down and then restart itself (goes through all the start up screens; Apple logo etc.). It doesn't appear to be just a straight restart of the machine, but it shuts down, and then a couple of seconds later, reboots, as though it is two different actions...
The computer does this pretty randomly, and now quite often. It happens when applications are running, Safari for example, and when nothing is running and i just go to open Finder or use Spotlight.
I haven't had this issue in the past (some 3+ years of full time use now) and as far as i'm aware, nothing changed on the computer immediately prior to the issue occuring (no updates, installs etc.).
I've checked the systen log which, each time the issue occurs, returns the message 'Previous Shutdown Cause: -128'. I've sought reference as to what this refers to, but it would appear to be a mystery to the WWW.
I have tried the following solutions with no success:
- Proper restart and reboot of system;
- Repair permissions;
- Reset SMC;
- Reinstall OS X.
Any thoughts on what the problem is, what the '-128' refers to, or what more i can try to solve the issue?
Your help is much appreciated! Thanks.I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue. If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!
-
Help please - occasional shut-down after sleep & kernel panic
Hi all.
I have an intermittent problem here with an iMac 24in 2.66Ghz Intel Core 2 Duo model. This iMac was bought refurbished from the Apple store about 6 weeks ago.
About once a week, after putting the iMac to sleep, I come back to it later to find it has shut down. The only way to restart is to unplug from the wall and then plug in and switch on as normal.
This has happened on three occasions in the last couple of weeks, and by looking in System/Library/Logs/Diagnostic Reports I found what looks like a record of a kernel panic:
Interval Since Last Panic Report: 212782 sec
Panics Since Last Report: 1
Anonymous UUID: 78A693FE-D742-4CE4-8B70-71AEA8969BD7
Mon Nov 2 09:06:27 2009
panic(cpu 0 caller 0x1153324): "pmExitHaltToOff: CPU 1 not in LCPU_HALT(5)"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPowerManag ement-90/cstateCPU.c:2068
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5877bcc8 : 0x21acfa (0x5ce650 0x5877bcfc 0x223156 0x0)
0x5877bd18 : 0x1153324 (0x11603ac 0x1 0x5 0x120)
0x5877bd58 : 0x2aeb5d (0x5279e0a4 0x0 0x5877bd88 0x4fe457)
0x5877bd88 : 0xef36c8 (0xef31d2 0x3 0x0 0x221bd7)
0x5877bda8 : 0xef6b4e (0x814b000 0x2 0x0 0x8156080)
0x5877bdc8 : 0x55c367 (0x817ac80 0x860720 0xffffffff 0x0)
0x5877be18 : 0x571d45 (0x814b000 0x15 0x5877be48 0x4fa0a0)
0x5877be78 : 0x53db00 (0x7fc3400 0x4 0x1d 0x2)
0x5877beb8 : 0x53dbe1 (0x7fc3400 0x9647700 0x5877bee8 0x80e4e00)
0x5877bed8 : 0x5433ef (0x7fc3400 0x88de480 0x0 0x5404c5)
0x5877bf28 : 0x53af2f (0x7fc3400 0x88de480 0x80e4e00 0x57192e)
0x5877bf58 : 0x54707a (0x80e4e00 0x1 0x5877bf88 0x546c31)
0x5877bf88 : 0x5474d4 (0x8129440 0x8f29000 0x58cfdc 0xffffffff)
0x5877bfc8 : 0x29c68c (0x8129440 0x0 0x10 0x8e6eba0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(90.0.0)@0x1151000->0x1168fff
com.apple.driver.AppleACPIPlatform(1.3)@0xee9000->0xf29fff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x91e000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x932000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 212722738568754
unloaded kexts:
com.apple.driver.AppleUSBEthernetHost 2.0.0 (addr 0x58772000, size 0x16384) - last unloaded 123544687746330
loaded kexts:
com.apple.filesystems.webdav 1.6 - last loaded 201550497698325
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleMikeyHIDDriver 1.1.7
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AppleMikeyDriver 1.7.4a1
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AGPM 100.8.15
com.apple.driver.AppleIRController 161
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.driver.NVSMU 1.1.7
com.apple.GeForce 6.0.2
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 212
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.nvenet 1.0.58
com.apple.driver.AppleUSBHub 3.7.8
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.2d0
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.nvidia.nv50hal 6.0.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.NVDAResman 6.0.2
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.AppleSMBusPCI 1.0.2d0
com.apple.iokit.CHUDKernLib 203
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBHIDMouse 1.3.0f1
com.apple.driver.AppleHIDMouse 1.3.0f1
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD6400AAKS-40H2B0, 596.17 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1002, 0x04300000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x04320000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x0205, 0x04310000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
Since this last one I have reset the PRAM/NVRAM and updated to OS X 10.6.2. Is this likely to help or is there a more fundamental problem here?
Thanks for any help on this.HI,
"AppleIntelCPUPowerManagement-"
First, try resetting the SMC. (System Management Controller)
http://support.apple.com/kb/HT1543
Considering this iMac is well within the one year limited warranty, I'd take it back if resetting the SMC does not work. You should not have to trouble shoot kernel panics whether it's refurbished or not but read here for help to resolve kernel panics... something might help.
http://www.thexlab.com/faqs/kernelpanics.html
If you have installed any 3rd party software / hardware, uninstall and try using the iMac to see if it's stable.
Carolyn -
Hello.
My dual 800 MHZ G4 has started randomly restarting and shutting down. Sometimes is stays on for hours, other times for minutes. After the restart, it goes through a series of "bongs" as if I were Zapping the PRAM.
Here are the system specs.
Dual 800 MHZ G4
768 MB RAM
OS 10.3.9
PCI card that allows 2 additional hard drives to be installed internally. And 2 drives connected to it.
Apple Keyboard.
Microsoft Intellimouse
Viewsonic monitor
The current software configuration is, Standard clean install of OSX 10.3.9 and, World of Warcraft
No other software on machine.
Things I've already tried.
Replacing the PRAM battery
Clean format and install of OS.
Pressing the little black reset button on the main board.
Your first question is probably going to be, "What has changed since it last worked?"
Answer, nothing. There have been no hardware or software changes to the machine in over a year. I formatted the drive and installed OSX and Warcraft so my wife could have a machine to play on. It worked fine for months, then, BAM. Restarts and random intervals. I reformatted and installed again, same problem.
Keeping this machine running is vital. As long as she can play Warcraft, I can play Warcraft.
Thanks in advance for any help.Phy wrote:
@Yaoguai
Remove both the SIM and SD cards AS THEY MIGHT BE CORRUPTED, hence creating this issue. And Not to just simply use the phone with out them But to test the phone with out them and see if it works or not.
My apologies, I guess there's some validity to that.
Reporting back, safe mode didn't work, so no the downloaded app I guess.
Right now testing removing SIM, if this doesn't help, then last test will be removing SD.
Thanks y'all . Will keep updating. -
Z998 randomly shuts down and restarts
My Z998 phone is having trouble shutting itself down and restarting randomly and mulitple times in a row. The battery is not low and all apps have been deleted. Any ideas of what to do to avoid having to buy a new phone? This started just days after my warranty expired. Thanks!
Hello @emillmier
Try removing, inspecting, and then reinserting the battery:
Turn off the device, then remove the cover and battery.
Check that metallic battery contacts are clean and free of any corrosion, dust, adhesives, or other residue that may interfere with the connection.
If necessary, clean accessible battery terminals using a rubber pencil eraser.
Never use solvents or liquids of any kind to clean battery or device terminals.
Put the battery back in the device, replace the cover, and power the device on. Learn how to remove and insert the battery
If that does not work for you, then I would recommend performing a backup and then restoring your phone to factory settings.
After restoring, if the phone continues to have the same issues, then it would most likely need replacement.
I hope this helps!
Charise -
My MacBook keeps shutting down, then restarting, endlessly
Hello,
Posting from my phone. :(
Have reviewed all related questions but nothing sends to help this situation.
For no apparent reason, my Mac shuts down and attempts to restart. This happens whether any programs are running or not, and regardless of whether I am even touching the computer. It has happened when I have been working, or in the other room. When it attempts to restart and fails, I have to hold down the power button, wait, then turn it ok again. The restarts were only every few days but frequency had increased now to every few minutes!
What can I do, and what could be the problem? I am out of warranty.
Context is relevant: two months ago my old battery died, and the fan was ticking loudly and always on. Brought her to the Apple geniuses at the local store. They were to take my laptop for an hour to replace the fan and battery. When I came back in an hour, my hard drive, which I had installed myself a year ago but had had no problems till then, had inexplicably failed. They could not restart. I went home to pick up my backup drive. They restored my computer there in the store, and put in a new hard drive, gratis, along with the new fan, which I paid for. Something about their anxious behavior and how long all this took suggested something else went wrong, but I could not ascertain what, exactly.
When I got home, everything seemed ok till my computer randomly shut down and restarted twice. This picked up in frequency over the past two months, and you know the rest of the story, except this:
When I opened up my Mac, under the battery, my warranty sticker had been partially peeled off presumably by a Genius, and was sticking up. This was a month ago. Yesterday I took out the hard drive and held a flashlight to the inside. There were little bits of glue-balls rolling around, which I picked out, and a random orange wire sticking up. One of the little rubber tracks that support the drive is missing, but this has been the case for a year, with no problem. The glue-balls and the wire, however, were new additions.
I am a student trying to graduate, pending on whether I can finish typing my final papers....
HELP?!
Thank you!Try Apple Hardware Test - you need your original system installation DVD. Insert the DVD, and reboot while holding the D key.
If it is randomly rebooting due to a hardware fault, AHT might not even run. With all the detritus inside your MacBook that you describe, anything is possible.
Using Apple Hardware Test -
Macbook Shuts Down And Restarts Randomly?
Hi Guys
I have a Macbook Aluminum late 2008 that shuts down and restarts randomly.
I have a error report but i don't understand it.
Hoping someone could help.
Thanks
Anonymous UUID: 414A2CBB-CC3A-EB29-305A-2EFF15C2DC8A
Sat May 24 23:11:59 2014
panic(cpu 0 caller 0xffffff80072dbf5e): Kernel trap at 0xffffff800755fb1c, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fbb5a626038, CR3: 0x00000001318a6000, CR4: 0x0000000000000660
RAX: 0xfffdff801879a030, RBX: 0xfffdff801879a000, RCX: 0x0000000009000000, RDX: 0xffffff801233cdf0
RSP: 0xffffff809a293b70, RBP: 0xffffff809a293bb0, RSI: 0x00000000000ee904, RDI: 0xffffff801233cdf0
R8: 0x0000000000000000, R9: 0x0000000000008990, R10: 0x0000000000002000, R11: 0x000000000000080e
R12: 0xffffff801233cdf0, R13: 0x00000000000ee904, R14: 0x00000000000ee904, R15: 0xffffff801233c808
RFL: 0x0000000000010286, RIP: 0xffffff800755fb1c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fbb5a626038, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8073c36c50 : 0xffffff8007222fa9
0xffffff8073c36cd0 : 0xffffff80072dbf5e
0xffffff8073c36ea0 : 0xffffff80072f3456
0xffffff8073c36ec0 : 0xffffff800755fb1c
0xffffff809a293bb0 : 0xffffff8007556c9c
0xffffff809a293da0 : 0xffffff80073ff9ec
0xffffff809a293e50 : 0xffffff80073ed716
0xffffff809a293f50 : 0xffffff8007640653
0xffffff809a293fb0 : 0xffffff80072f3c56
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000007000000
Kernel text base: 0xffffff8007200000
System model name: MacBook5,1 (Mac-F42D89A9)
System uptime in nanoseconds: 11581223082454
last loaded kext at 6725123152742: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89550000, size 49152)
last unloaded kext at 6882076962628: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89550000, size 32768)
loaded kexts:
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.GeForceTesla 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.40f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1653GSX, 160.04 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Cruzer Blade
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Microsoft® Nano Transceiver v1.0
Thunderbolt Bus:Disconnect the: USB Device: Cruzer Blade
See if that helps. -
My Factory Unlocked iPhone 4s shuts down and restarts randomly. How do I get it to stop?
My Factoy Unlocked iPhone 4s shuts down and restarts randomly. How do I get it to stop?
There are 4 Rs you can try:
Restart
Reset
Restore from backup using iTunes
Restore as new without the backup (Before this step, save whatever is important to you) -
My computer randomly shuts down and won't restart.
My computer randomly shut down and would not restart. I took it to an apple store and they fixed it by running something through the disk utility. I was told to run something else (it had to do with what the computer does when it shuts down as I don't shut mine down a lot). It had been running when the guy showed me it at the upper right corner and said "initializing" but I did not remember what it was called when I got home and it was no longer open. Any one have a similar problem where this was suggested and remembers what is it called?
Try a SMC reset.
DALE -
Not sure if anyone else is experiencing the same issue of the screen freezing or suddenly enlarging. I'm having to shut down and restart as much as five or six times a day. This has been happening pretty regularly for the past week or more, but seems to be getting worse. Could it be the last software update?
Close all apps in Multi-Task Window.
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen -
My iMac (27-Inch, 2012) is randomly shutting down
Hello,
Wanted to ask here before I bring my iMac in.
I'm having an issue with my iMac randomly shutting down from what seems like a KERNEL PANIC.
I haven't been able to pin down what is causing the shutdowns/kernel panic.
We usually leave this iMac on 24/7 since we use it with Apple TV.
I started noticing about a month ago coming back to the computer after a few hour I would log in and I would get a window asking to restore my apps because
the computer had shut down due to some error/problem. I will usually submit the report to Apple when asked to do so.
It's now happening much more frequently. I'd say about every hour or so. Even when I'm using the computer after a while it'll start to feel sluggish, almost like a quarter to half second delay for mouse and keyboard commands. Then after about 10 minutes it slows down even more until "POOF" black screen....then Kernel Panic grey screen asking me to press a key to restart. It seems to happen regardless of the application I am using.
At first I thought it was one of my USB hard drives or USB HUB that was causing the issue but last night i unmounted all drives and peripherals (except mouse and keyboard) to see if that helped. Woke up this morning to the same login after Kernel Panic / shutdown.
Repaired Disk Permissions then ran apple hardware test this morning. said everything was working correctly. Problem still persists.
Any help/insight would be greatly appreciated (CPU info + Sys Dialog Report below)
My iMac info:
Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Intel Core i7
Processor Speed: 3.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Boot ROM Version: IM131.010A.B05
SMC Version (system): 2.11f14
OS X Yosemite (10.10.2)
Sun Apr 5 00:46:24 2015
*** Panic Report ***
Panic(CPU 6): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x0000000000000001, RBX: 0xffffff8032fe52d0, RCX: 0x0000000009000000, RDX: 0xffffff80f1350088
RSP: 0xffffff816524bcd0, RBP: 0xffffff816524bcd0, RSI: 0x000000006518f7bd, RDI: 0xffffff80f1350088
R8: 0x000000000161ff00, R9: 0xffffff8032fe50d0, R10: 0x0000000000000000, R11: 0xffffff7f8f2da018
R12: 0xffffff80f1350088, R13: 0x0000000000000000, R14: 0xffffff8032fe5310, R15: 0xffffff80f1350068
RFL: 0x0000000000000006, RIP: 0xffffff800e60deaa, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 6), Frame : Return Address
0xffffff8111495f60 : 0xffffff800e620f56
0xffffff8111495f80 : 0xffffff800e61988e
0xffffff8111495fd0 : 0xffffff800e636849
0xffffff816524bcd0 : 0xffffff800e564569
0xffffff816524bd20 : 0xffffff800e5646f5
0xffffff816524bd90 : 0xffffff800e542db3
0xffffff816524be00 : 0xffffff800e569d3a
0xffffff816524be40 : 0xffffff7f8f2d8ad3
0xffffff816524be70 : 0xffffff7f8f2d6fb2
0xffffff816524bef0 : 0xffffff7f8f2d7098
0xffffff816524bf10 : 0xffffff800ea3c21e
0xffffff816524bf50 : 0xffffff800ea4b386
0xffffff816524bfb0 : 0xffffff800e636e86
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[8365956C-8613-3ED4-BC64-0D8570D2089F]@0xffffff7f8f2d 1000->0xffffff7f8f2dcfff
BSD process name corresponding to current thread: fseventsd
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000000e200000
Kernel text base: 0xffffff800e400000
__HIB text base: 0xffffff800e300000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 3994792908145
last loaded kext at 20298560107: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f909aa000, size 32768)
last unloaded kext at 165024755666: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f90463000, size 2043904)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.Logitech.Unifying.HID Driver 1.3.1
com.Logitech.Control Center.HID Driver 3.9.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.0.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Panic(CPU 2): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x0000000000000001, RBX: 0xffffff803a19c4c0, RCX: 0x0000000009000000, RDX: 0xffffff800ecd6810
RSP: 0xffffff8186243bf0, RBP: 0xffffff8186243bf0, RSI: 0x000000006518f7bd, RDI: 0xffffff800ecd6810
R8: 0x0000000000000001, R9: 0xffffff803a19c2c0, R10: 0x00000000a00004ff, R11: 0xffffff7f8f2d4b65
R12: 0xffffff800ecd6810, R13: 0x0000000000000000, R14: 0xffffff803a19c500, R15: 0xffffff800ecd67f0
RFL: 0x0000000000000046, RIP: 0xffffff800e60de9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 2), Frame : Return Address
0xffffff81113dbf60 : 0xffffff800e620f56
0xffffff81113dbf80 : 0xffffff800e61988e
0xffffff81113dbfd0 : 0xffffff800e636849
0xffffff8186243bf0 : 0xffffff800e564569
0xffffff8186243c40 : 0xffffff800e5646f5
0xffffff8186243cb0 : 0xffffff800e542db3
0xffffff8186243d20 : 0xffffff800e5698de
0xffffff8186243d70 : 0xffffff800e5699f0
0xffffff8186243db0 : 0xffffff7f8f2d35c0
0xffffff8186243ed0 : 0xffffff7f8f2d4faf
0xffffff8186243f00 : 0xffffff7f8f2d4c7d
0xffffff8186243f50 : 0xffffff800ea4b386
0xffffff8186243fb0 : 0xffffff800e636e86
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[8365956C-8613-3ED4-BC64-0D8570D2089F]@0xffffff7f8f2d 1000->0xffffff7f8f2dcfff
BSD process name corresponding to current thread: mds
Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0xffffff80f1350068, RBX: 0xffffff803a9da4c0, RCX: 0xffffff8033132010, RDX: 0x0000000000000000
RSP: 0xffffff80f134fd80, RBP: 0xffffff80f134fdc0, RSI: 0xffffff80f1350068, RDI: 0xffffff802c91c6b0
R8: 0xffffff8033132010, R9: 0xffffff802c91c6b0, R10: 0x000003a225de691a, R11: 0x0000000000000000
R12: 0x000003a22545d29a, R13: 0xffffff80f1350068, R14: 0xffffff8022de6b60, R15: 0xffffff802c91c6b0
RFL: 0x0000000000000097, RIP: 0xffffff800e565d40, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff80f134fc10 : 0xffffff800e620f56
0xffffff80f134fc30 : 0xffffff800e61988e
0xffffff80f134fc80 : 0xffffff800e6369b0
0xffffff80f134fdc0 : 0xffffff800e5657b1
0xffffff80f134fe30 : 0xffffff800e566bdd
0xffffff80f134fe50 : 0xffffff800e564dd5
0xffffff80f134ff20 : 0xffffff800e60bf3b
0xffffff80f134ff60 : 0xffffff800e620f2b
0xffffff80f134ff80 : 0xffffff800e61988e
0xffffff80f134ffd0 : 0xffffff800e636849
0xffffff81b4ed3f40 : 0xffffff800e546deb
0xffffff81b4ed3f90 : 0xffffff800e547330
0xffffff81b4ed3fb0 : 0xffffff800e614dd7
BSD process name corresponding to current thread: kernel_task
panic(cpu 4 caller 0xffffff800e5fae93): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x45, NMIPI acks: orig: 0x0, now: 0x3"@/SourceCache/xnu/xnu-2782.10.73/osfmk/x86_64/pmap.c:2484
Backtrace (CPU 4), Frame : Return Address
0xffffff81abf0bc20 : 0xffffff800e52fe41
0xffffff81abf0bca0 : 0xffffff800e5fae93
0xffffff81abf0bd30 : 0xffffff800e60237d
0xffffff81abf0bdf0 : 0xffffff800e604862
0xffffff81abf0be20 : 0xffffff800e5c2643
0xffffff81abf0bf80 : 0xffffff800e5c35b0
0xffffff81abf0bfb0 : 0xffffff800e614dd7
BSD process name corresponding to current thread: kernel_task
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: iMac, Apple Inc., 23.4
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
USB Device: Expansion Desk
USB Device: BUP Slim Mac SL
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB Receiver
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 2.11f14
Network Service: Wi-Fi, AirPort, en1
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MBYour problem is likely due to
com.paceap.kext.pacesupport.snowleopard 5.9.1
I would recommend tracking down the app that uses this and unionist all it completely from your computer. Also if you have upgraded the RAM on the machine you may have a RAM falling DIMM or it may have become unseated or it might not be the correct specs for your machine. -
My daughter has a recent 13" MBP running 10.6.2. Lately, since the 10.6.2 upgrade, the machine has taken to randomly shutting down. There doesn't seem to be a pattern. This evening she lost a couple of hours of work because of this (and not saving often enough). Has anyone else experienced this? I haven't found much on the forum.
Rick.I agree with previous posts.
I was having similar issues and here's what I did:
-download the combo 10.6.2
-repair permissions
-update 3rd party applications (i.e. Flash)
-repair permissions and verify disk to be sure (again)
-reset PRAM
-restart
-reset SMC
-also did a hardware test from the Apple Care Tech Tool
Sounds like paranoia but all of my issues were frustrating - kernel panics, application running slowly, random restarts, hot temps, fans 6000+ RPMs, iDVD, CPU spikes, slow start and shut down, etc.
As of now, no issues and everything is running smoothly. Actually, SL is running faster than ever before. Flash websites are operating fine.
Hope this helps for anyone else.
Message was edited by: TKNY77
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