Random Shutdown of MacBook Pro
I have had a problem with random shutdowns. For my computer, it will randomly shut down when I am running off the batter power, even when the battery is fully charged. It will only turn on again if I connect the charger and then press the power button. I went to the apple store and they archived and reinstalled leopard, and this seemed to fix the problem for a few days, but now, 4 days later, I have the same problem. Is it a hardware problem or just a power management software glitch?
Hiya,
I had a similar problem, that is, my macbookpro would shut down when the laptop was not switched on, at first when the battery was ~20%-30% and then later on even at ~70%-80%.
It was giving me no warnings whatsoever and after the improper shutdowns the machine would take ages to boot up to the OS.
Prior to that happening, my laptop would never wake up after a sleep, especially when it wasn't plugged in. Safe sleep wasn't working, clamshell mode was causing the laptop to wake up intermittently, the "Automatically adjust brightness when light conditions changes" kept resetting itself and a lot more which I cant honestly remember. After being so impatient, I took the mac to the genius bar. It was about a month before its warranty would expire. The guy there, thankfully a very helpful guy had dealt with the same problem before and he said that it is most likely that the logic board/battery need to be replaced.
They said I would ve had a replacement brand new laptop if it was bought from the same country, but as I had bought it from the States and took it to an Apple Store in London this was not possible under Apple's policy.
About a week later, one of their technicians called me to go pick it up. Half an hour later, he calls again telling me not to go as they had found some problems when they were running their Diagnostic Tests. Eventually after having changed the logic board, the battery the I/O power unit, and installing a brand new hard disk, the laptop was causing problems.
The result : I was offered a new laptop.
Hope this helps.
P.S this all happened about two weeks ago.
Andreas
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Random Shutdown plagues Macbook Pro C2D as well?
Hello everyone,
I know the Macbooks suffer from random shutdowns, but I thought this issue was fixed in the recent models. Apparently, it's still a problem since my brand new macbook pro core 2 duo exhibits random shutdowns when it gets too hot. Yes, I have all my stuff up to date. No, the new firmware does not apply to the Core 2 Duo MBPs.
My question is, is this still a known problem? I haven't really hard of Macbook Pros suffering from this, is this also common with Macbook Pros?
My Macbook does not get extremely hot to the touch, contrary to some of the "Hot" threads on this board. But, I guess it's enough to short the circuit that causes immediate shutdowns. It's easy enough to avoid, but I'd like to push my Macbook to it's fullest without worry of shutdown.Well, this is what I've found out ...don't know if that will mean anything to you, but does not seem very good to me. Note that this was prior to the date I received my MBP.
Nov 13 18:16:31 localhost kernel[0]: hi mem tramps at 0xffe00000
Nov 13 18:16:31 localhost kernel[0]: PAE enabled
Nov 13 18:16:31 localhost kernel[0]: 64 bit mode enabled
Nov 13 18:16:31 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 13 18:16:31 localhost kernel[0]: vmpagebootstrap: 251691 free pages
Nov 13 18:16:31 localhost kernel[0]: migtable_maxdispl = 71
Nov 13 18:16:31 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 13 18:16:31 localhost kernel[0]: ACPI CA 20060421
Nov 13 18:16:31 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Nov 13 18:16:31 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Nov 13 18:16:31 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Nov 13 18:16:31 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 13 18:16:31 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 13 18:16:31 localhost kernel[0]: using 5242 buffer headers and 4096 cluster IO buffer headers
Nov 13 18:16:31 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 13 18:16:31 localhost kernel[0]: Started CPU 01
Nov 13 18:16:31 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Nov 13 18:16:31 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 13 18:16:31 localhost kernel[0]: Security auditing service present
Nov 13 18:16:31 localhost kernel[0]: BSM auditing present
Nov 13 18:16:31 localhost kernel[0]: disabled
Nov 13 18:16:31 localhost kernel[0]: rooting via boot-uuid from /chosen: 0DC7FF3D-D334-4F4C-914D-9FA50D95FDA5
Nov 13 18:16:31 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 13 18:16:31 localhost kernel[0]: AppleYukon: 00000000,e00002bc PwrSavingsEED - failed to get EDGP
Nov 13 18:16:31 localhost kernel[0]: USB caused wake event (EHCI)
Nov 13 18:16:31 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0017f2fffe814a26; max speed s800.
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::probe:
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::start before command
Nov 13 18:16:31 localhost kernel[0]: Extension "com.apple.driver.AppleUSBTCKeyboard" has no kernel dependency.
Nov 13 18:16:31 localhost kernel[0]: Extension "com.apple.driver.AppleUSBTCKeyEventDriver" has no kernel dependency.
Nov 13 18:16:31 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2 @2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/Hitachi HTS541612J9SA00 Media/IOGUIDPartitionScheme/Customer@2
Nov 13 18:16:31 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::stop
Nov 13 18:16:31 localhost kernel[0]: HFS: created HFBT on Macintosh HD
Nov 13 18:16:31 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
Nov 13 18:16:31 localhost kernel[0]: Jettisoning kernel linker.
Nov 13 18:16:31 localhost kernel[0]: Resetting IOCatalogue.
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 0
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: ath_attach: devid 0x24
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: mac 12.10 phy 8.1 radio 12.0
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: Previous Shutdown Cause: 3
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost mDNSResponder-108.2 (Aug 20 2006 04: 04:10)[57]: starting
Nov 13 18:16:31 localhost memberd[65]: memberd starting up
Nov 13 18:16:33 localhost lookupd[71]: lookupd (version 369.6) starting - Mon Nov 13 18:16:33 2006
Nov 13 18:16:35 localhost diskarbitrationd[63]: disk0s2 hfs F89B2CC8-63E3-337A-9EE4-346BAB54E7BB Macintosh HD /
Nov 13 18:16:35 localhost DirectoryService[72]: Launched version 2.1 (v353.5)
Nov 13 18:16:36 localhost kernel[0]: yukonosx: Ethernet address 00:17:f2:c2:38:10
Nov 13 18:16:36 localhost kernel[0]: AirPort_Athr5424: Ethernet address 00:17:f2:e7:66:7d
Nov 13 18:16:37 localhost lookupd[91]: lookupd (version 369.6) starting - Mon Nov 13 18:16:37 2006
Nov 13 18:16:39 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:16:39 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:16:40 localhost kernel[0]: Registering For 802.11 Events
Nov 13 18:16:40 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
Nov 13 18:16:40 localhost mDNSResponder: Adding browse lanain local.
Nov 13 18:16:43 localhost KernelEventAgent[56]: tid 00000000 received unknown event (256)
Nov 13 18:16:56 localhost /System/Library/PrivateFrameworks/Admin.framework/Resources/UpdateSettingsTool: UpdateSettings Error: makequeues -u returned 512
Nov 13 18:16:57 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 13 18:38:50 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 13 18:39:03 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: _MDSuspendIndexing() 1
Nov 13 18:39:05 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: starting movie now\n
Nov 13 18:39:33 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: movie done now (hide)
Nov 13 18:39:40 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:39:40 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:34 localhost ntpdate[622]: no servers can be used, exiting
Nov 13 18:40:34 localhost ntpd[624]: bind() fd 11, family 30, port 123, addr fe80:5::217:f2ff:fee7:667d, in6is_addrmulticast=0 flags=0 fails: Can't assign requested address
Nov 13 18:40:38 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:40:38 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:38 localhost configd[61]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Nov 13 18:40:38 localhost configd[61]: posting notification com.apple.system.config.network_change
Nov 13 18:40:38 localhost lookupd[627]: lookupd (version 369.6) starting - Mon Nov 13 18:40:38 2006
Nov 13 18:40:40 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:40:40 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:42 localhost configd[61]: target=enable-network: disabled
First Crash --> computer suddenly OFF !
i've had 5 or six crashes since I received my MBP on Nov. 15th. Apple told me it must be a hardware problem. I have other stuff to read from the console if you're interested caus' quite frankly this does not make a lot of sense to me. -
Random shutdown 2011 macbook pro
My Early 2011 Macbook Pro keeps randomly turning off suddenly. The battery is no where near empty and is still stated to be in good "health." Does anyone have idea what the problem could be?
I'd like to know the answer to this too, my 2008 model has been doing it also. I am about to install a new SSD, back up and refresh everything.
I take it you're working in audio? -
Can't access the "Apple" icon in upper main menu to shutdown my MacBook Pro running 10.6.8! Also can't open a new finder window and main menus such as File and Edit are sluggish to open or don't open at all. Doesn't happen each time I attempt to shutdowCan't
There are some keyboard commands (shortcuts) you can use instead of having to go to the Apple menu -
Control-Eject This brings up the Restart-Sleep-Cancel-Shutdown window.
Command-Option-Eject This puts the machine to sleep.
Command-Control-Eject This closes all apps and restarts the machine.
Command-Option-Control-Eject This closes all apps and shuts the machine down. -
I force shutdown my MacBook Pro by pressing the shutdown button for a long time and when I reopened my laptop, my files and apps are all gone.
When I reopened my laptop, it said that some files have been deleted or hidden (I don't know if it said hidden, I don't remember). my dock and wallpaper were set back to default.
This isn't my first time force shutting my MacbookPro.
How can I restore/recover back my stuff?
i heard time machine restores your stuff back.
And please don't tell me to go to apple because I have made an appointment with them but I'm still worried.
Please if you know anything about this please tell me anything you know.
Please help me.Given that you sound a nervous wreck and a neophyte in matters Mac, it would be safest that you put the Mac away, go take a chill pill, grab a bite, get some rest. Then take the Mac to its scheduled appointment with Destiny, er, the Apple Genius.
There's a good possibility of data loss and munging around unknowing, following instructions that will probably be hard to grasp will only increase the amount of damage. -
My safari 6 crashes randomly on my macbook pro 13 mid2012 with ML
06.08.12 13:41:34,427 Safari[872] Received an invalid message from the web process with message ID 323002f
06.08.12 13:41:34,440 com.apple.ShareKitHelper[1271] --warning: [ShareKit-XPC] Received XPC_ERROR_CONNECTION_INVALID
06.08.12 13:41:34,440 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 com.apple.ShareKitHelper[1271] --warning: [ShareKit-XPC] connectionWithClientInterrupted
06.08.12 13:41:34,442 com.apple.ShareKitHelper[1271] --warning: [ShareKit] Cancel UI for running services with Client PID: 872
06.08.12 13:41:34,466 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,466 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,469 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,747 WindowServer[73] CGXRegisterWindowWithSystemStatusBar: window d already registered
06.08.12 13:41:38,040 WindowServer[73] CGXRegisterWindowWithSystemStatusBar: window d already registered
06.08.12 13:42:01,000 kernel[0] Sandbox: sandboxd(1296) deny mach-lookup com.apple.coresymbolicationd
06.08.12 13:42:01,237 sandboxd[1296] ([1295]) WebProcess(1295) deny iokit-open AppleGraphicsPolicyClient
safari 6 crashes randomly on my macbook pro 13 mid 2012 with mountain lion. next to that, animations are choppy/laggy..I'm getting the same problem. Safari closes, presents no crash dialog, and reopens the tabs I had up when i open it back up. I'd suspect people think they are triggering this themselves.
Getting this in console: Safari[2066]: Received an invalid message from the web process with message ID 323002f -
NEW Random But Regular MacBook Pro Mountain Lion 10.8.5 Panic Reboots
Sadly I am losing any love or trust in MacOS stability. I had random kernel panic shutdowns bad enough that I had to go to Apple and get a motherboard replacement on the mid-2010 MacBook Pro. The suspect was the nvidia defect which many have been hit by on that laptop.
Got the machine back and it ran fine a few days but has had several reboots in the last few days. No new app has been installed (except the OS 10.8.5 upgrade) and this newish set of errors appears in Console before the crashes... Older log file is at the bottom of the message to show the difference from the NVRM crashes... Why can't the OS handle even flawed software more elegantly and robustly? Any ideas on what these new errors, OCSPD errors opening a database, and something "just leaking". An earlier crash also showed iCloudHelper in there somewhere.
Appreciate any help. Thank you.
9/14/13 10:06:33.875 PM ocspd[161]: Error opening DB
{DOZEN OF THESE ERRORS}
9/14/13 10:06:47.954 PM ocspd[161]: Error opening DB
9/14/13 10:07:03.031 PM WebProcess[1421]: objc[1421]: Object 0x7fe9f3c1c850 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
{MANY MORE OF THESE}
9/14/13 10:07:13.577 PM WebProcess[1421]: objc[1421]: Object 0x7fe9f3c1c850 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
9/14/13 10:07:57.667 PM Safari[505]: CGContextClipToRect: invalid context 0x0
9/14/13 10:08:22.792 PM ocspd[161]: Error opening DB
9/14/13 10:08:22.899 PM ocspd[161]: Error opening DB
9/14/13 10:08:22.900 PM ocspd[161]: Error opening DB
9/14/13 10:08:23.329 PM ocspd[161]: Error opening DB
9/14/13 10:12:34.056 PM apsd[79]: <APSConnectionNotificationQueue: 0x7fe71b91dda0>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.SocialPushAgent-user=501-env=production
9/14/13 10:12:34.057 PM apsd[79]: <APSConnectionNotificationQueue: 0x7fe71b91dda0>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.SocialPushAgent-user=501-env=production
9/14/13 10:12:34.057 PM apsd[79]: <APSConnectionNotificationQueue: 0x7fe71b91dda0>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.SocialPushAgent-user=501-env=production
9/14/13 10:12:34.058 PM apsd[79]: <APSConnectionNotificationQueue: 0x7fe71b91dda0>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.SocialPushAgent-user=501-env=production
9/14/13 10:14:08.891 PM WindowServer[105]: Created shield window 0x1c4 for display 0x0b427231
9/14/13 10:14:08.899 PM WindowServer[105]: Created shield window 0x1c5 for display 0x0b427274
9/14/13 10:14:08.905 PM WindowServer[105]: Created shield window 0x1c6 for display 0x04272900
9/14/13 10:14:08.905 PM WindowServer[105]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
9/14/13 10:14:08.917 PM WindowServer[105]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
9/14/13 10:14:08.934 PM WindowServer[105]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x0(0)
9/14/13 10:14:08.943 PM WindowServer[105]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
9/14/13 10:14:20.557 PM coreaudiod[156]: Disabled automatic stack shots because audio IO is active
9/14/13 10:14:21.370 PM coreaudiod[156]: Enabled automatic stack shots because audio IO is inactive
9/14/13 10:18:18.574 PM coreaudiod[156]: Disabled automatic stack shots because audio IO is active
9/14/13 10:18:19.387 PM coreaudiod[156]: Enabled automatic stack shots because audio IO is inactive
9/14/13 10:21:57.000 PM bootlog[0]: BOOT_TIME 1379211717 0
9/14/13 10:22:02.000 PM kernel[0]: PMAP: PCID enabled
9/14/13 10:22:02.000 PM kernel[0]: Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
9/14/13 10:22:02.000 PM kernel[0]: vm_page_bootstrap: 1891845 free pages and 188923 wired pages
9/14/13 10:22:02.000 PM kernel[0]: kext submap [0xffffff7f80742000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000742000]
9/14/13 10:22:02.000 PM kernel[0]: zone leak detection enabled
OLDER CRASHES (prior to motherboard replacement and before OS 10.8.5:
For the last 2 weeks or so, my MacBook Pro i5 15" 2010 has started experiencing random but frequent panic reboots even when no particular app was running or if running no work was being done. The worst case was when it crashed/rebooted with iPhoto open and corrupting the Library, that took hours to rebuild.
Initially the panic happened when I set the lower left corner of the primary screen to act as a screensaver trigger and it seems a brief mouse passover that spot caused a panic. Since then I disabled that option and still have had these panics, at random.
The crash report sent to Apple shows NVRM
Interval Since Last Panic Report: 79667 sec
Panics Since Last Report: 1
Anonymous UUID: 6403F41A-12E5-2678-F5D7-FAADC0B1A6D0
Sat Mar 30 16:32:27 2013
panic(cpu 2 caller 0xffffff7f8f31e7f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff8100c3d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff80fee937a0 : 0xffffff800ea1d626
0xffffff80fee93810 : 0xffffff7f8f31e7f2
0xffffff80fee938d0 : 0xffffff7f8f41b3b9
0xffffff80fee93930 : 0xffffff7f8f41b42e
0xffffff80fee939a0 : 0xffffff7f8f741c82
0xffffff80fee93ad0 : 0xffffff7f8f441fe8
0xffffff80fee93b10 : 0xffffff7f8f326567
0xffffff80fee93bc0 : 0xffffff7f8f32405a
0xffffff80fee93dc0 : 0xffffff7f8f3250c5
0xffffff80fee93ea0 : 0xffffff7f8f2c3aba
0xffffff80fee93ef0 : 0xffffff7f90e1e0df
0xffffff80fee93f40 : 0xffffff7f90e1d1e7
0xffffff80fee93f60 : 0xffffff800ea3dcfe
0xffffff80fee93fb0 : 0xffffff800eab2977
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8f2c1 000->0xffffff7f8f5cefff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f053000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8f2ad000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8f26a000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 f5dc000->0xffffff7f8f8fdfff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8f2 c1000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f053000
com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f90e1c000->0xffffff7f90e2bfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f053000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f8fe21000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8f2ad000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8f26a000
BSD process name corresponding to current thread: kernel_task
Boot args: -v
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000e800000
Kernel text base: 0xffffff800ea00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 22031862749552
last loaded kext at 14120257947796: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f90fcb000, size 16384)
last unloaded kext at 14180608407706: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f90fcb000, size 12288)
loaded kexts:
com.taoeffect.ispy.kext 2.0.2
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.avatron.AVExFramebuffer 1.7
com.Cycling74.driver.Soundflower 1.5.2
com.kaspersky.kext.klif 2.2.0d14
com.displaylink.driver.DisplayLinkDriver 2.0
com.globaldelight.driver.BoomDevice 1.1
com.avatron.AVExVideo 1.7
at.obdev.nke.LittleSnitch 2.5.3
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothSCOAudioDriver 4.1.3f3
com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.3f3
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.GeForce 8.1.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Interval Since Last Panic Report: 9256 sec
Panics Since Last Report: 2
Anonymous UUID: 1E09D927-21CB-60B1-834D-8FACC4D7D0DD
Mon Sep 16 05:34:45 2013
panic(cpu 7 caller 0xffffff80288b8945): Kernel trap at 0xffffff8028bf5032, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7faa2ee768, CR3: 0x000000002b25d000, CR4: 0x00000000000606e0
RAX: 0x0000000000000002, RBX: 0x0000000000000000, RCX: 0xffffff7faa2ee758, RDX: 0xffffff8042891dc0
RSP: 0xffffff818a523c90, RBP: 0xffffff818a523cc0, RSI: 0x0000000000030003, RDI: 0xffffff8042891dc0
R8: 0x0000000000000267, R9: 0x0000000000000001, R10: 0xffffff80448d3f00, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff7faa304ea8, R14: 0x0000000000000000, R15: 0xffffff80434f3280
RFL: 0x0000000000010202, RIP: 0xffffff8028bf5032, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7faa2ee768, Error code: 0x0000000000000000, Fault CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff818a523930 : 0xffffff802881d636
0xffffff818a5239a0 : 0xffffff80288b8945
0xffffff818a523b70 : 0xffffff80288cebfd
0xffffff818a523b90 : 0xffffff8028bf5032
0xffffff818a523cc0 : 0xffffff8028c09c7e
0xffffff818a523d30 : 0xffffff8028c02251
0xffffff818a523d90 : 0xffffff8028c0044d
0xffffff818a523de0 : 0xffffff8028bff12d
0xffffff818a523e40 : 0xffffff8028bffe37
0xffffff818a523e80 : 0xffffff8028c4c653
0xffffff818a523ea0 : 0xffffff8028c396df
0xffffff818a523f30 : 0xffffff8028c35b10
0xffffff818a523f70 : 0xffffff8028c3a6d9
0xffffff818a523fb0 : 0xffffff80288b3257
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000028600000
Kernel text base: 0xffffff8028800000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 23598107837
last loaded kext at 22971136256: com.apple.driver.AppleHDAController 2.3.7fc4 (addr 0xffffff7faa2f6000, size 90112)
loaded kexts:
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.6
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleFireWireStorage 3.3.1
com.apple.driver.initioFWBridge 3.3.1
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.3.1
com.apple.driver.LSI_FW_500 3.3.1
com.apple.driver.Oxford_Semi 3.3.1
com.apple.driver.StorageLynx 3.3.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBHub 623.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBUHCI 621.4.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.kext.AMD6000Controller 8.1.6
com.apple.kext.AMDSupport 8.1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltEDMSink 1.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: Microsoft Basic Optical Mouse v2.0, 0x045e (Microsoft Corporation), 0x00cb, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: My Book 111D, WD, 800mbit_speed
i have the same problem since i upgrade to 10.8.5
I tried to run os on safe mode, repair disk permission, and pram reset
But now it has no sound. In sound preferences, it shows that no output devices found
What should i do ? -
Random shutoff on macbook Pro 5.1
Read the posts about the random shut-down. I just developed this problem. The MacBook Pro is series 5.1 with 500Gb SSD and 8g; Upgraded to Maverick when it first came out, and it ran fine. Then the random shutdowns started about 1 week ago. Tried the SMC and PRAM boots but to no avail. before I go to the genius bar I wondered if anyone experienced something likewise?
I have the same mac, except mine has a GeForce 8600M. I don't have any external audio devices but my computer has slowed down dramtically since I upgraded to lion, almost to the point where I can't use Aperture anymore. I didn't have any issues on snow leopard.
-
I'm receiving SBBOD randomly on my Macbook Pro Retina running Yosemite
For the last several weeks I've occasionally received a SBBBOD when performing various tasks on my system. Not sure what in particular might be causing it but I feel like more often than not it is when I'm using Safari. It always results in a spinning ball and the only thing I can do is move windows around but can not click anything. It requires me to force power off the system.
Most importantly, sometimes when rebooting I'll experience a flashing folder icon as if the system can not find the bootable drive. If I power off the system again, it will usually load the OS. This pointed to potential HDD corruption and so I ran the necessary checks there and never got any HDD error reported. Also have run memtests and overall Apple Hardware Tests...all with no errors reported.
I recently updated Java Plugin and also ran an EtreCheck as recommended in other similarly reported problems. Here is the results of that report...
EtreCheck version: 2.1.8 (121)
Report generated March 30, 2015 at 9:40:54 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 237
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
SMS23A550H spdisplays_1080p
SMS23A550H spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 12:12:5
Disk Information: ℹ️
OWC Aura rMBP disk0 : (480.1 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.75 GB (101.83 GB free)
Core Storage: disk0s2 479.11 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.9) [Click for support]
[loaded] com.displaylink.driver.DisplayLinkDriver (2.3 - SDK 10.9) [Click for support]
[loaded] xxx.qnation.PeerGuardian (1.1.10) [Click for support]
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.5.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.antecea.driver.AnteceaAudioDrv (1.0.0) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
Startup Items: ℹ️
DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Click for support]
[loaded] com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
[not loaded] com.displaylink.useragent-prelogin.plist [Click for support]
[running] com.displaylink.useragent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.lexmark.bmspecificlaunchd.plist [Click for support]
[loaded] com.lexmark.lxknetlaunchd.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.displaylink.displaylinkmanager.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.jungledisk.service.plist [Click for support]
[running] com.jungledisk.workgroupservice.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] com.vmware.launchd.vmware.plist [Click for support]
[loaded] xxx.qnation.PeerGuardian.kextload.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Bartender UNKNOWN (missing value)
Google Notifier Application Hidden (/Applications/Google Notifier.app)
GrowlHelperApp Application (/Users/[redacted]1/Library/PreferencePanes/Growl.prefPane/Contents/Resources/G rowlHelperApp.app)
Skype Application (/Applications/Skype.app)
AirDisplayStatusItem UNKNOWN (missing value)
ScreenCapture UNKNOWN (missing value)
Cloud UNKNOWN (missing value)
AppTrap Application (/Users/[redacted]1/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)
Caffeine Application (/Applications/Caffeine.app)
MacLWSLauncher Application (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
BetterTouchTool Application (/Applications/BetterTouchTool.app)
Isolator Application (/Applications/Isolator.app)
Pomodoro Application (/Applications/Pomodoro.app)
Alfred UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Knock Application (/Applications/Knock.app)
Air Display Host Application (/Applications/Air Display Host.app)
Cinch Application (/Applications/Cinch.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify Application Hidden (/Applications/Spotify.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
CNQL1212_ButtonManager Application Hidden (/Library/CFMSupport/CNQL1212_ButtonManager.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.5.5 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 9.5.5 [Click for support]
PepperFlashPlayer: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Google Analytics Opt-out Browser Add-on
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LastPass
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
AppTrap [Click for support]
BTTPrefs [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.75 GB Disk used: 376.92 GB
Destinations:
WD 2TB TimeMachine [Local]
Total size: 2.00 TB
Total number of backups: 129
Oldest backup: 2011-09-14 04:46:20 +0000
Last backup: 2015-03-27 22:53:14 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 478.75 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% loginwindow
0% Cubby
0% fontd
0% blued
Top Processes by Memory: ℹ️
524 MB AppTrap
455 MB softwareupdated
429 MB mds_stores
215 MB QuickLookSatellite
206 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
115 MB Free RAM
3.19 GB Active RAM
3.10 GB Inactive RAM
1.48 GB Wired RAM
8.72 GB Page-ins
10 MB Page-outs
Diagnostics Information: ℹ️
Mar 29, 2015, 09:28:33 PM Self test - passed
Mar 27, 2015, 07:47:02 PM /Library/Logs/DiagnosticReports/blued_2015-03-27-194702_[redacted].crash
Mar 27, 2015, 05:39:56 PM /Users/[redacted]1/Library/Logs/DiagnosticReports/garcon_2015-03-27-173956_[red acted].crash
Thank you in advance for any support you can offer here.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Glitch at shutdown? Macbook pro retina display late 2013 model
Hi,
I have the late 2013 model of the macbook pro retina display. Since the past few weeks, I've been noticing a glitch at shutdown. This started to happen after my macbook asked me for my keychain password. How can I fix this glitch?
Before the whole keychain password: My mac would take a good 30 seconds to turn off properly. There would be a grey screen for a good 30 minutes.
After the whole keychain password: My mac just shuts off in a second literally but the grey screen doesnt appear. These a glitch. You can see the dock trying to go down at shutdown but because of the glitch it just stays there.
How can I fix this? Should I get it checked out?Please make a Genius Appointment and take it in for service. Ask for the glitch specialist.
-
I picked up one of the Mac Pro's right when it was released. Initially it was performing some random shutdowns. Then it seemed to go away so I didn't pursue it. Just today it started up again.
What happens: At any time, I could be web surfing, copying files, IM'ing, the Mac Pro will just shutdown. Power off. almost as if the power was simply unplugged. I can't turn the system back on with the power button. I can't even unplug it for 5 seconds, then plug it back in. I have to unplug it for a couple minutes before I am able to power it back up.
Has anyone else experienced this with their Mac Pro.Return it immediately if you can if not send it back with applecare right now. You have 1 year complimentary applecare. I have a dual 2.7 powermac g5 and it does the same thing and it gets worse over time. Dealing with apple to fix is terrible. They turn it on for 15 minutes and if it doesn't shutdown they send it back to you. I have a $6,000 machine that randomly shuts off when it wants. Look around the powermac forums it seems to be quite a problem.
-
Random Clap Noise, Macbook Pro
For the last week or so I have been hearing a random noise occur on my Macbook Pro. I just got it for Christmas so it is brand new. The only way I can really describe it is almost a clapping sound. I have no idea where it is coming from. I have even tried to shut off my computer and turn it back on and once I start going on Safari it seems to make the noise. It doesn't happen all the time which makes me feel crazy. And the fact I can't figure out where it is coming from is infuriating. Help!
I know this is old, but I wanted to help resolve it in case any one came to this thread by searching (like I did).
I had the same issue - turns out it was notification sounds in Messages. Every time someone logged in or out it made that clap sound. Disabled it and not a peep clap since. -
Random Restarts on MacBook Pro
Here is the crash report. It just started doing this. Computer works for a while, then just randomly restarts.
Interval Since Last Panic Report: 551754 sec
Panics Since Last Report: 10
Anonymous UUID:
Mon Jan 21 01:34:02 2013
panic(cpu 0 caller 0xffffff7f8636bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81198e6000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80f67f37e0 : 0xffffff8005c1d626
0xffffff80f67f3850 : 0xffffff7f8636bb25
0xffffff80f67f38e0 : 0xffffff7f864654b3
0xffffff80f67f3940 : 0xffffff7f86465527
0xffffff80f67f39b0 : 0xffffff7f8677a853
0xffffff80f67f3af0 : 0xffffff7f8648b659
0xffffff80f67f3b20 : 0xffffff7f863758da
0xffffff80f67f3bd0 : 0xffffff7f86370fac
0xffffff80f67f3dc0 : 0xffffff7f863729ba
0xffffff80f67f3ea0 : 0xffffff7f863061c4
0xffffff80f67f3ef0 : 0xffffff7f87e8071f
0xffffff80f67f3f40 : 0xffffff7f87e7f8e7
0xffffff80f67f3f60 : 0xffffff8005c3dcde
0xffffff80f67f3fb0 : 0xffffff8005cb26b7
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f86304 000->0xffffff7f86606fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f86272000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f862f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f862ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 6614000->0xffffff7f86936fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f863 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f86272000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f87e7e000->0xffffff7f87e8dfff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f86272000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f86e1e000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f862f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f862ad000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000005a00000
Kernel text base: 0xffffff8005c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 11996364205589
last loaded kext at 4583343681569: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f88024000, size 16384)
last unloaded kext at 4664436544395: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f88024000, size 12288)
loaded kexts:
com.apple.driver.AppleIntelProfile 97
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleProfileTimestampAction 97
com.apple.driver.AppleProfileThreadInfoAction 97
com.apple.driver.AppleProfileRegisterStateAction 97
com.apple.driver.AppleProfileReadCounterAction 97
com.apple.driver.AppleProfileKEventAction 97
com.apple.driver.AppleProfileCallstackAction 97
com.apple.iokit.AppleProfileFamily 97
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 5
USB Device: Microsoft Wireless Optical Mouse® 1.00, 0x045e (Microsoft Corporation), 0x00e1, 0xfd130000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8Looks like the dreaded NVIDIA GeForce GT 330M problem with the mid-2010 MacBook Pros. It's usually preceded by intermittent black screen or loss of video - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US - but it sounds as if it's the defective GPU problem, nonetheless.
Take it into your local Apple Store or an AASP and see if they will replace the logic board gratis.
Clinton -
Slow shutdown on macbook pro 2010 ssd
My ssd macbook pro 2010 13 inch takes 20 sec for shutdown and around 25 for booting up. I have tried clean my mac, onyx etc but with no improvements. All software are updated and I am only using 90 GB out of 128 GB. All apps are closed prior shutdown. As a side note, my girlfriends early 2008 macbook pro shuts down within 5 sec with a regular HD
Any ideas?go to
finder >aplications >ralink> usbwireless 10.4 or 10.5 or 10.6 uninstall
or
finder >aplications> vodafone >ralink >usbwireless 10.4 or 10.5 or 10.6> uninstall
or
spotlight > rtusb -
I have a MacBook Pro from July 2008 that tends to crash after about 45 minutes to an hour of being in use (when not connected to the power adapter). The battery is never any lower than 50% charged. Does anyone have an idea of what might be the problem?
Steve, it's best to start a New Topic. Then your post will get more responses and target your particular issue.
She may not even have BeachBalls.......don't know as she never filled us in.
Hre's a Spinning Beachball Faq.
DALE
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