Random Shutdown/Restarts...
Hello,
Randomly my Macbook will shut down and restart... has no pattern or initiation... Here is the Panic Report:
Anonymous UUID: D3C7F7FD-2899-86B4-35FE-B73A1B5E68BE
Tue Dec 2 15:29:37 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9dbc6f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c3535000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b26230f0 : 0xffffff801af3a811
0xffffff80b2623170 : 0xffffff7f9dbc6f63
0xffffff80b2623250 : 0xffffff7f9bbcbb9f
0xffffff80b2623310 : 0xffffff7f9bc9518e
0xffffff80b2623350 : 0xffffff7f9bc951fe
0xffffff80b26233c0 : 0xffffff7f9bf14056
0xffffff80b26234f0 : 0xffffff7f9bcb882d
0xffffff80b2623510 : 0xffffff7f9bbd25f1
0xffffff80b26235c0 : 0xffffff7f9bbd00fc
0xffffff80b26237c0 : 0xffffff7f9bbd107a
0xffffff80b26238a0 : 0xffffff7f9d1b0446
0xffffff80b26238e0 : 0xffffff7f9d1bfdff
0xffffff80b2623900 : 0xffffff7f9d1ee493
0xffffff80b2623930 : 0xffffff7f9d1ee4ed
0xffffff80b2623970 : 0xffffff7f9d1c5a1f
0xffffff80b26239c0 : 0xffffff7f9d190027
0xffffff80b2623a60 : 0xffffff7f9d18bda1
0xffffff80b2623a90 : 0xffffff7f9d189873
0xffffff80b2623ad0 : 0xffffff801b50064c
0xffffff80b2623b60 : 0xffffff801b502773
0xffffff80b2623bc0 : 0xffffff801b500003
0xffffff80b2623d00 : 0xffffff801afea517
0xffffff80b2623e10 : 0xffffff801af3e91c
0xffffff80b2623e40 : 0xffffff801af235a3
0xffffff80b2623e90 : 0xffffff801af33e8d
0xffffff80b2623f10 : 0xffffff801b00a142
0xffffff80b2623fb0 : 0xffffff801b03ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f9dbb8000->0xffffff7f9dbcbfff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f9dbb0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9b9b1000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9b724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9bb24000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f9dbb3000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9bb7b000->0xffffff7f9bde4fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9b724000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9bb6b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9bb24000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f9bdef000->0xffffff7f9c098fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9bb7b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9b724000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f9d 16d000->0xffffff7f9d23afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9b724000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9bb6b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9bb24000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9bb7b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000001ac00000
Kernel text base: 0xffffff801ae00000
__HIB text base: 0xffffff801ad00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6709548392560
last loaded kext at 64087521361: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9d455000, size 32768)
last unloaded kext at 223216875799: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9c37c000, size 65536)
loaded kexts:
com.logmein.hamachi 1.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 267.0
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 327.5
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.CoreStorage 471
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Ideas?
The problem is likely due to the discrete GPU failing. Download gfxCardStatus 2.3 and use it to disable the GPU. This is a temporary workaround until you get your motherboard replaced.
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Random shutdown request from imac 2008
I am suffering from a random shutdown/restart request on my imac. The screen goes dark from the top downwards and then the restart request appear.
Error logs
First
Sun Feb 24 20:29:16 2013
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x011bc000, CR4: 0x00000660
EAX: 0x345bfec8, EBX: 0x05595784, ECX: 0x00000000, EDX: 0x004fe6ac
CR2: 0x00000000, EBP: 0x345bfee8, ESI: 0x05595750, EDI: 0x04b4ce44
EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000010
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x345bfc98 : 0x12b4c6 (0x45f91c 0x345bfccc 0x13355c 0x0)
0x345bfce8 : 0x1ab0fe (0x469a98 0x0 0xe 0x469248)
0x345bfdc8 : 0x1a1713 (0x345bfde0 0x4b28468 0x345bfee8 0x0)
0x345bfdd8 : 0x0 (0xe 0x5580048 0x470010 0x10)
0x345bfee8 : 0x36d119 (0x4b44db0 0x5595750 0x4b4ce44 0x52cbc0)
0x345bff28 : 0x36d1d5 (0x0 0xa 0x345bff5c 0x1)
0x345bff78 : 0x3e3a7f (0x4b4ce44 0x52cdd00 0x52cdd44 0xffffffff)
0x345bffc8 : 0x1a1c0a (0x549e180 0x0 0x1a40b5 0x549e180)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffea68
BSD process name corresponding to current thread: SystemUIServer
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 47571745594
unloaded kexts:
(none)
loaded kexts:
com.avast.PacketForwarder 1.3
com.avast.AvastFileShield 1.0.1
com.apple.driver.AppleBluetoothMultitouch 32.7 - last loaded 14541560139
com.apple.driver.IOBluetoothHIDDriver 2.1.10f2
com.apple.driver.AppleMultitouchDriver 194.28
com.apple.driver.InternalModemSupport 2.4.0
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.iokit.IOBluetoothSerialManager 2.1.10f2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.10f2
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.kext.ATY_Hypoprion 5.4.8
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleIRController 113
com.apple.ATIRadeonX2000 5.4.8
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AppleHIDKeyboard 1.0.9b4
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.AppleUSBBluetoothHCIController 2.1.10f2
com.apple.iokit.IOBluetoothFamily 2.1.10f2
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.7
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
And the last
Mon Mar 4 19:17:42 2013
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x00180098, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000004, CR3: 0x25da8000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000014, ECX: 0x00548898, EDX: 0x00000098
CR2: 0x00000004, EBP: 0x3481bda8, ESI: 0x02a331e8, EDI: 0x00000013
EFL: 0x00010207, EIP: 0x00180098, CS: 0x00000008, DS: 0x0b590010
Error code: 0x00000002
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x3481bb98 : 0x12b4c6 (0x45f91c 0x3481bbcc 0x13355c 0x0)
0x3481bbe8 : 0x1ab0fe (0x469a98 0x180098 0xe 0x469248)
0x3481bcc8 : 0x1a1713 (0x3481bce0 0x2e9b1af0 0x3481bda8 0x180098)
0x3481bcd8 : 0x180098 (0xe 0x48 0x34810010 0x160010)
0x3481bda8 : 0x181064 (0x305e2000 0x1 0x1008000 0x2)
0x3481bde8 : 0x163538 (0xb59a834 0x9000 0x0 0x3)
0x3481bf58 : 0x1ab39c (0x1a9445c 0x305e3000 0x1 0x3)
0x3481bfc8 : 0x1a160d (0x4cc23c4 0x0 0x1a40b5 0x4cc23c4)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x5fbf80b0
BSD process name corresponding to current thread: Adobe Lightroom
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 267824894919
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 143842028782
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 32.7 - last loaded 24409145975
com.apple.driver.IOBluetoothHIDDriver 2.1.10f2
com.apple.driver.AppleMultitouchDriver 194.28
com.apple.driver.InternalModemSupport 2.4.0
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.iokit.IOBluetoothSerialManager 2.1.10f2
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.kext.ATY_Hypoprion 5.4.8
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleIRController 113
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.ATIRadeonX2000 5.4.8
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.10f2
com.apple.driver.AppleHIDKeyboard 1.0.9b4
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.10f2
com.apple.iokit.IOBluetoothFamily 2.1.10f2
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.7
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
I have removed avast security and repaired disc permissions .Also carried ot AHT
Im in a panic now as well as my machine !So, is Avast still showing up in the crash logs?
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free Disk space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab of Activity Monitor, are there a lot of Pageouts? -
Macbook problems, hard drive crash, random shutdown, freezes
I bought my macbook used a few months ago, and it worked flawlessly until about 3 weeks ago. The system started freezing and not booting (getting folder icon instead of apple at startup). I ran drive setup and tried to repair the drive, but this did not fix the problem. DiskWarrior also could not fix it. I pulled the drive and installed a new hard drive, as I wanted a larger capacity anyways. All my problems appeared fixed for about two weeks, then similar problems began occurring. I backed up all the files I needed to an external firewire drive and attempted to reformat the new internal drive. Drive Setup says it can not reformat the drive - can't mount it and if it does, the drive disappears while in the process of formatting. I pulled the new drive and am having it replaced under warranty. I am using the firewire drive to run my computer, and this seemed to work fine for a day or two until the computer just started shutting down with no warning. Everything goes black, including the little light on the front of the computer. I have to hold down the power button for 10 seconds before it lets me start the computer back up. I had read this may be a memory issue, so I ran memtest and it says the memory is fine (I need to do it in single user mode still, however). I also tried pulling both sticks of ram. They are both 1GB crucial memory. I put each stick in by itself and tried it in both slots and was able to reproduce the shutdown issue with any ram configuration of either stick.
After all this, I realized the firewire drive was only running 10.5, so I updated all the software through software update, and it is now running 10.5.2. It seems to be working better as I have not experienced a random shutdown yet, but I'm anticipating it may start back up soon. Today, however I experienced a different problem - the screen froze on me and the only way to get anything to happen was to force a shutdown with them power button. It's restarted and seems to be working fine again for now.
I've run some logs and here's some things I've found:
When the latest freeze happened, I got this repeated over 100 times:
Apr 29 11:04:31 jon-turners-macbook quicklookd[536]: CGContextClosePath: no current point.
I've also seen this:
Apr 29 11:18:19 jon-turners-macbook kernel[0]: Previous Shutdown Cause: 3
Apr 29 11:18:19 jon-turners-macbook kernel[0]: GFX0: family specific matching fails
Apr 25 19:19:50 localhost kernel[0]: hi mem tramps at 0xffe00000
Should there be anything else I can check? I would run Apple Hardware Utilities, but I don't have the original disks, just the Leopard installer. I have Disk Warrior, but it seems strange this would happen with multiple systems and drives. I'd like to get Techtool Pro, but haven't had the money/time to order it yet.Thanks for the replies!
Yeah, I think it's the HDD. I was just worried that the RAM was bad and corrupted the HDD or something, but given the symptoms I think you guys are right. Ordered a 7200RPM 320GB HDD off Amazon Prime...will be here tomorrow
I'll post how it goes after I finish installing it. I'm backing up as I type.
I wonder if I can fix the ir port and the sleep indicator light when I install the hard-drive. The sleep indicator light never turns off. It stays on as long as my computer is on, only turns off when I shut it down. -
White Macbook 2006 random shutdown solved removed cpu heatsink and more
I picked up a cheap macbook from a secondhand retailer for $300 and it regularly shutdown, froze, restarted as well as the grey kernel panic screen completely random no real pattern. I set about trying to solve the problem swapping ram and hard drive with my identical 2006 macbook (which I had similar problems with last year, fixed that one with a new battery connector cable). The ram and hard drive made no difference so I downloaded istat menus to see if any combination of cpu voltage, current and temperature were causing the random shutdowns. It seemed when the temperature reached certain values the computer would shutdown or freeze(around 30 to 50 degrees). I'd read on other forums about faulty cpu temperature diodes so I reapplied heatsink compound to the cpu heatsink and checked all the wiring for shorts but nothing seemed to solve the problem. I was ready to retire the computer and use it for spares for my other macbook when needed but I pulled the keyboard off one more time and tried something completely radical. This fix requires some forward planning and software installation but it has completely solved my Random shutdowns completely.
for instructions see my next post *Fix for random shutdowns white macbook*Ok this is not for the non technical person but it is quite a simple process with the right instructions.
This first step is very important install the software coolbook($10) and fan control (Free)( not smc fan control). Set up coolbook to operate the cpu at the lowest speed and voltage for both power adapter and battery(1002MHz and .95Volts). Remove the keyboard to access the computer logic board (instructions can be found at iFixit). Remove the four screws and two connectors holding the heatsink to the logicboard and gently lift the heatsink out (very important that you leave the fan screwed in and connected). Close the computer back up if you wish to test just gently connect the keyboard and loosly sit the keyboard back in. Restart and reset the pram immediately. Let the computer boot up and then open system preferences and configure Fan Control to your liking. So far no random shutdowns for over a week (was getting many a day previously. -
Macbook won't detect external display anymore - Random shutdown injury??
Hi,
my Macbook has the dreaded random shutdown thing happening, often it can't even get through the startup sequence. If I reset the PMU and PRAM and check the disk every week I can keep it running. Applecare are making not particularly helpful suggestions like "run it in safe mode" - hello people, random means it can take days to happen again... I use this computer for work so I need it at full capacity every day!!!
Anyway, enough angry ranting. The casualty of today's RS and subsequent PRAM PMU resetting is my external display (Viewsonic LCD). The macbook is no longer sending signals to it (display says "no signal"). When I ask the macbook to "detect displays" nothing happens. I have restarted the macbook several times and unplugged and replugged the display connection it doesn't help. Yes, I have the AC power cable plugged in on the Macbook (I know it doesn't like talking to the screen if I don't).
The display and macbook have always worked fine together in the past...
Does anyone have any suggestions on how to test for causes or fix this display related problem?
MacBook Mac OS X (10.4.8)
Powerbook G4 Mac OS X (10.4.2)You don't mention ever having brought the problem to Apple's attention, or what resulted from your request for Apple's help with it. This isn't a universal or widespread problem. It may be a hardware fault in your own equipment that needs to be resolved with a repair, or it may be a software problem (corrupt file, incompatible software conflict, update needed, etc., etc.). You seem to think Apple should have fixed it for you without your lifting a finger, and you're eager to complain about Apple's lack of support. But you've offered nothing to indicate that Apple even knows you need support. You do have to ask for it. Have you done so?
We have no idea what steps you've taken to try to narrow down the possibilities, e.g., making sure the monitor is turned on; trying a different video cable as iVmichael has suggested; testing the monitor with the same cable on a different computer; testing a different monitor with the same cable and then with a diferent cable on your computer; substituting a different cable adapter, if you are using one; applying all applicable system software updates and then Repairing Permissions and Repairing Disk; starting in Safe Mode and seeing whether the monitor is recognized and activated then; seeing whether the monitor is detected in System Profiler; and so on. You may have done some of these things, but you haven't told us about them or about the results. -
To Everyone with Random Shutdowns! (Solved! REALLY!)
Hey all,
I had posted about a week back about my Macbook (Core duo white, late 2006), it was having the same symptoms as some of the others with the known random shutdown syndrome (RSS). Like many others I had thought it was the end of my macbook and the logicboard needed replacing because that is what the 'genius' people do, but I was still wondering what would cause it. It would randomly shut off! (or so I thought) I'd be typing in Safari, watching a youtube video, and even playing games, it would just shut off and I could hear the hard drive spin down. I'd restart and it would do it again sometimes right away, sometimes hours later.
This got me to thinking (like others have said) that it must be an issue with over heating. To test my theory I backed up my HD, and tried to reinstall Snow Leopard after zeroing the HD (as a fresh install). During the install process the Macbook's fan started to get loud and then it happened, it died again! So, this proved to me that it is NOT a software/OS issue at all, which means the said efforts in other posts of changing screen saver and energy saver settings had nothing to do with the cause! Aha moment!
I thought to myself... something is making it shutdown, obviously, and has to do with too much heat as the fan was going crazy even while reinstalling the OS. After reading many posts on different support forums I came accross the possibility that it could be the heatsink and/or sensor that is attached to it. I also found out that this "RSS" only applies to the non-unibody, core duo, and core 2 duo macbooks... you know what that means?
These models are the only ones with the shared memory and GPU on the same heatsink! GAH! A possible solution presents itself? To make a long post even longer... I removed the keyboard, carefully unscrewed the heatsink and fan and what did I see? Cracked and dried out thermal paste on the CPU AND GPU, they are both under the same heatsink after all, this was bad, really bad.
Luckily I had some Arctic Silver thermal paste in a tube from years ago when I upgraded my PowerMac CPU. Using some rubbing alcohol and a soft cloth I removed the crud on the heatsink, processor, and GPU (I might add that there was way too much paste on there in the first place). I waited an extra few minutes to make sure the alcohol evaporated, and then I applied a small (dime sized) amount of thermal past directly onto the two chips, I aligned the heatsink carefully and gave it a very small gentle push down onto the chips, reattached the sensor wire to the mainboard, and screwed the heatsink back in.
After putting the keyboard back on and making sure all screws were in... I immediately turned on the laptop and reinstalled the OS. The OS install took approximately 10 mintues! (crazy!) The last time I did that it took over 30 mins to install! I was stunned!
After the OS installed I let the computer idle and shut down, I let it sit for about an hour to allow the paste to contract as it cooled. After starting up again I immediately downloaded Temperature Monitor and installed it (I did have it running when my mac had RSS by the way), here are the results to prove my theory:
My Macbook with RSS:
CPU1 and CPU2 Idle temp - 114 degrees (F)
Heatsink temp - 128 degrees (F)
Approximate over heating temp - 184 degrees (F) (causing the heatsink sensor to shutdown the laptop)
My Macbook with new high quality thermal paste:
Idle temp of CPU1, CPU2, and GPU - 77 degrees (F)
Heatsink temp - 84 degrees (F)
Running temp with adobe CS4, youtube, and typing this message - 103 degrees (F)
Pretty amazing if you ask me!
Before I applied the thermal paste my Macbook took at least a minute to start up with a fresh OS install, now it only takes about 15 seconds! I have not heard the fan spin up and go crazy since! And I can't even explain to you how much fast it is now!
This does prove that Random shutdown syndrome (RSS) is caused ONLY by your GPU over heating due to old thermal paste between the chips and heatsink! A design flaw by Apple? probably not because thermal paste will crack and dry over time.
This also proves that energy conversion to data in the chips can decrease because of over heating, causing the computer performance to dramatically drop!
So before you take your out-of-warranty macbook to Apple or a repair shop, see what your internal temp readings are and try to replicate the problem with over heating your CPU/GPU! This was a 10 minute fix! I am still amazed at how much faster everything is, and haven't had a random shutdown since! I hope this helps alot of people that think they are out of luck and have to pay to get it fixed!
- Cory -I too have this problem as well and it has been getting worse lately, I don't know what to do anymore. Here is a little info about my macbookPro. I have the late 2008 unibody model, i bought it in late 2009 Refurbished from Apple. Recently my mac has been turning off out of nowhere. I may be doing something and all of a sudden it just shuts off, it usually happens faster when i start to open up more programs like Photoshop or Final Cut Pro. My mac is out of warranty now and i dont know how much apple is going to charge me to fix it. i mean they want 50 bucks just to talk to them on the phone (ridiculous if you ask me)!.
I have a temperature sensor installed and here is my data
CPU A Proximity: 126F
CPU A Temperature Diode: 133F
Graphics Processor Chip 1: 122F
Graphics Processor Heatsink 1: 113F
Graphics Processor Heatsink 2: 126F
Graphics Processor Temperature Diode: 131F
Left Palm Rest: 91F
Main Heatsink 3: 122F
Main Logic Board: 118F
Northbridge Chip: 127F
Northbridge Position: 124F
Here is more data from the Power
Battery Information:
Model Information:
Manufacturer: GSA-1281
Device Name: ASMB016
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 0
Hardware Revision: 0
Cell Revision: 0
Charge Information:
Charge Remaining (mAh): 3739
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4610
Health Information:
Cycle Count: 68
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1766
Voltage (mV): 11793
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 90
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
PLEASE HELP ME, I CAN NO LONGER TRUST MY MAC FOR WORK. any replies will be appreciated. thanks -
Random Shutdown Because of Heat Sensors?
I bought my white MacBook in mid-May (week 19 production) and it worked fine with the exception of a whine when I did not have the iSight Cam on, the occasional mooing after using the computer heavily then using the CPU lightly for a while, and the discoloration. If you ask me it wasn't that much of a set back because this computer was fast and reliable... or so I had thought!
All of a sudden about a week ago, after I had the discoloration fixed, thanks to AppleCare (which only took 5 days), my computer shut down randomly in the middle of light usage...
At first I had thought that my external hard drive was the problem and I was very upset that this had happened. I tried to reboot my computer, but all that would happen was the usual DVD drive start up sound and then it would turn off again. I tried about 5 times to restart it with no luck, so I walked away. About 20 minutes later I was able to start it back up...
After not using my external hard drive for a day, it happened again, in the middle of normal internet browsing and listening to music it randomly shutdown. I thought that maybe it was an OS 10.4.7 issue, because I had not had any problems with x.6, so I erased and restarted from scratch, and once again, another MacDeath. Once again, I thought it to be my fault in my installation of 2Gb of RAM. I re-installed the custom 2x256 RAM that came with the computer ( and will remain in my hands forever, because you can't even pay someone to take away a stick of 256Mb RAM these days) well after the old RAM was forcefully shoved back in, it died again! This is when I started to get mad...
I put up with the whinning, I put up with the heat, I put up with the discoloration (for a while), but now this? WHY!
Over the next week it happened almost daily and sometimes when I would turn on my computer after it being off for at least 5 hours, it would load my home screen and after about a minute I would hear the fan come on for a few seconds, and then it would die again. I noticed that most times that my MacBook would shutdown unexpectedly, the fan had just turned on for a few seconds or I was playing a game and the fan was already on...
So today I called AppleCare and I had to wait about 30 minutes before I talked to someone... (When I called last time about discoloration, the wait was about 5 minutes) So either there are more and more angry customers calling, or Apple is firing employees to increase their stock value...?
When I finally got through the man told me that it was most likely not the Logic Board, but instead FAULTY HEAT SENSORS and/or FAULTY HEAT SINK APPLICATION. I won't lie I have seen Core Duo Temp show readings as high as 91 C (about 196 degrees F). I knew that this things got hot, but not so hot as to start a fire if left on too long....
So I am getting a box from DHL tomorrow (woohoo) MacB. and I get to part ways again, but this time, from reading many threads, I assume our time apart will be much longer approaching around 2 WEEKS!!!
All I hope is that AppleCare will fix the heat sensors that are supposed to shutdown the computer when it gets overheated.... I have to go to school in about a month and I will not have time to deal with these kinds of issues! I really like the MacBook and all of it's features, but I did not sign up to get a MacDieOnMeBook!
APPLE USE SOME OF THE 24% SALE INCREASE THIS QUARTER TO HELP YOUR LOYAL CUSTOMERS WHO HAVE BEEN WITH YOU THROUGH THE GOOD AND THE BAD!
MB 2GHz White 2GB RAM - 250 GB External HD Mac OS X (10.4.6)As of yet i'm not exactly sure about the heatsink problem, although a few in here have reported machines that work well after having this part replaced, while others who only had the MLB replaced reported a recurrence of the problem.
as for the volume indicator, i noticed that mine did that too, but it was in fact muted whether or not the tool bar indicated it. i dismissed this as a small quirk, similar to when my volume indicator didnt change as i pressed the volume buttons on my old laptop. but so long as there was an acknowledging "squirt" noise on the computer indicating change of volume, that shouldnt be a problem.
good luck withyour MB -
Problems with random shutdown after replacing a swollen battery
Hello all,
Perhaps one of you can help with this issue.
I'm using a Macbook Pro 17" mid-2007 model. A few months ago, the power disconnected from the machine when the battery had already run down and the machine did a hard shutdown. When I booted it back up there were serious problems with the display. Eventually it stopped working altogether. I took it for service and it was determined to by the NVIDIA graphics processor problem, so Apple replaced my motherboard.
When I got the machine back from servicing, there was a rattle in the right fan that gradually got worse. After a while the touchpad button stopped depressing in the center. I also experienced several random shutdowns while operating on battery power. I learned about the swelling battery issue with macbooks and ordered a replacement. By the time the replacement battery arrived my original battery was quite swollen. I'm concerned that the swelling battery may have warped the case a bit, leading to the fan noise.
I have now replaced the battery, but I'm still experiencing random shutdowns after 20+ minutes of use on battery power. I have done the RSS tests that were recommended in other forums and there doesn't seem to be any random shutdown problems when I'm plugged in -- only under battery power. My understanding is that a swelling battery can sometimes cause the battery to disengage from the electrical contacts on the MB, causing a sudden shutdown. I'm wondering why the problem is persisting now with a new battery? After one random shutdown, I tried to power up again using the battery, while pushing the battery into place at various angles, but I couldn't find any angle that would give power to the machine. The fan noise is also still present.
Can anyone offer an explanation or advise on any methods to overcome these random shutdowns? I have checked the console and the machine isn't registering any error when it shuts down, although when it restarts it says "DirectoryService[35] Improper shutdown detected"Yep, it is video (or: or audio for video) so unless you're sure you need it (because you work or will work with the DVC Pro HD video/audio codec), you can remove the plug from its' folder and put it in your documents folder (don't trash it, I have no idea if it is necessary for non-DVC Pro HD users to have it installed too).
The WWW is littered with posts from people encountering bugs and crashreports with DVCPROHDAudio.plugin as the main suspect. Most of those posts seem to be from video people rather than audio folks.
http://www.google.nl/search?q=DVCPROHDAudio.plugin&ie=utf-8&oe=utf-8&aq=t&rls=or g.mozilla:en-US:official&client=firefox-a
But, if you get crashes and you see this one mentioned in the report, disable it, restart, and see if the problem's gone. -
Iphone 6 randomly shutdown in standby mode
My Iphone 6 16gb randomly shutdown in standby mode, i only can turn it on by hold POWER + HOME. here is the log :
{"name":"Reset count","bug_type":"115","os_version":"iPhone OS 8.1 (12B411)"}
Incident Identifier: F0B79DBE-0BE1-431A-813E-70E7E2C17942
CrashReporter Key: 7305c452a84bf7ce3738c4bedf794c8e76fc4c58
Date: 2014-11-24 09:17:58 +0700
Reset count: 1
Boot failure count: 2
Boot faults: wdog btn_rst
Boot stage: 32
Boot app: 2681261667
Is this a hardware issue or software issue? thanksHi hnguyen1982,
If you are having an issue with your iPhone shutting down unexpectedly, I would suggest that you troubleshoot using the steps in this article -
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi,
My Macbook is just over a year old now still under applecare, I had random shutdowns before and did the firmware update which fixed it. Yesterday, I had the +please hold down the power button...+ message and so did thinking little of it, after all it is not uncommon to have to do it once in a while. Since then though it has been intermittently restarting all on its own and occasionally throwing up the +please hold power...+ message. Interesting to note is the optical drive noise when it restarts itself. I know how it should sound, the kind of mechanical movement sound that happens when you restart normally (or launch parallels and windows grabs hold of your drive). However, occasionally on these restarts it pauses during this sound several times making the same noise but stuttering through it... Strange!
It seems that I can often make it restart or throw up the power button message by just lifting up the front of the computer, as you would if you were turning it around or something. This leads me to believe it's a hardware fault... Looking under the battery compartment the two outside screws that are on the battery connection side were loose and nearly falling out so I tightened those back up, still the problem persists.
After the last restart message I copied this error report, I have no idea what to look for, just wondering if anyone can see anything helpful?
panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 13=general protection), registers:
CR0: 0x8001003b, CR2: 0x00270000, CR3: 0x00e08000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x00025fde, ECX: 0x02fa4d90, EDX: 0x24188000
CR2: 0x02f67af8, EBP: 0x13f7bfc8, ESI: 0xfc52147b, EDI: 0x0000009c
EFL: 0x00010046, EIP: 0x00101a00, CS: 0x00000004, DS: 0xb018000c
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2f67968 : 0x128d08 (0x3cc0a4 0x2f6798c 0x131de5 0x0)
0x2f679a8 : 0x1a4a55 (0x3d24b8 0x1 0xd 0x3d1cc8)
0x2f67ab8 : 0x19aeb4 (0x2f67ac4 0xe 0xffe10048 0xc)
0x13f7bfc8 : 0x19b28e (0x2f67b0c 0x1 0x19ad3b 0x2f97d90) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffffb58
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 1.83 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.1.9.3
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: WDC WD1200BEVS-60LAT0, 111.79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
I have tried a PMU reset, PRAM reset and whatever it is that happens when you hold the power button when you turn it on to make it beeeeeeep... The issue happens with or without the power cable attached.
Unless anyone can suggest anything here I'll be taking it to the repair centre...
Thanks for reading!Ok, this is not an answer but it may help you a little: have you checked your logs? It may be an indication of what has happened there. If you don't know the drill: go to console under applications/utilities, select logs, and go there to /library/logs/panic.log. Some information may appear there, for instance if there is some consistent cause like one of your processors, some specific fault.
Not much, I know, but at least you may glean something out of it. -
Random Shutdowns on a MBP Core Duo, Suggestions/Help would be great
I've had two random shutdowns of my mac since purchasing it back in August. The first happened on January 11th, when it said it was at 11-12% power. The second happened about two weeks later, at 23% power. I've been looking around these forums and other pages, and haven't really found anything that has helped so far.
Details of the first crash:
Open apps- Firefox (5 windows, two had about 20+ tabs open, the rest were single page, and yes, I know it crashes often with that many), Camino (1 window with 5 tabs), and Word 2004, as well as Quicktime open to the iPhone stream.
I had an USB key plugged in, to which I was saving my Word document.
So I was working in Word while in front of the TV and during an interesting bit, didn't do anything for a minute. So, like the many times earlier, it slept the display to conserve power (in "Better Energy Savings" mode). I moved my finger on the trackpad to wake it back up, and it turned back on the backlighting, and then stopped. I thought it had just went back to sleep, but after a few key presses and a check of the light that usually pulsates when it's sleeping (plus the USB key , I found out that the computer had turned off. I let it sit for a while, and when I plugged it back into AC power and turned it on, with my USB key still plugged in, and although it booted to my desktop, the Finder never started (so no desktop icons for anything), unplugging the USB key fixed this and everything returned to normal. I then installed the only update I was missing, one for iChat, restarted, and continued working.
In the second incident, I only had my browsers open, nothing external plugged in, and my displayed was dimmed to the third darkest level. When it was at about 23% power, it once again randomly shut down. This time, I attempted to turn it back on, and nothing happened. After plugging it into AC power, it turned on and once logged in showed a very low (2-6%) power, so I guess it was reporting the power incorrectly?
Anyways, went back to look at the battery exchange on Apple's website. I had checked before when they started it, and was pretty sure mine wasn't covered, and a second check confirmed that. My Mac's serial is W8618091VWX, which isn't covered by the recall.
So, I have a few questions:
1. Is there a toll-free number I can phone Apple (Canada) at? The only number I've found seems to be only free for those who bought their computer in the last 90 days, which I'm no longer covered by, and haven't been for a while. Talking to someone at Apple would be good.
2. Otherwise, if I took my computer to an Authorized Service Provider, would they be able to take a look at it and answer some questions? I bought my MBP at a London Drugs and they aren't service providers, so how much would it cost to do this?
3. Is there a definite cause for these random shutdowns? It seems to vary among other people, so it would be helpful if I could try something to eliminate one of the causes.
4. Does Tiger report battery levels pretty accurately? In the past when I reached 6% I got a warning and was able to plug it into AC power and had no problems.
Thanks for any help you can provide.
Macbook Pro 2.16 GHZ Core Duo, 15.4", 1GB RAM Mac OS X (10.4.8)I had this problem of RSD fixed for a while after having had the battery replaced by Apple, till yesterday, when the MBP suddenly experienced a shutdown during a meeting presentation, while it was connected to the AC power. At the first restart, as coming back from a stop-mode, for a while appeared a warning of low-battery level, with battery level indicator flashing red and showing the empty icon but with a 86% of charge level and a new shut-down definitely put the MBP out of service, no way to have it functioning again. Obviously, AC power was OK, no problem with the microphone or the projector ( I was at the podium of an international meeting) and a lucky precaution ( double save of the same presentation on a friend's twin MBP, that worked correctly) saved the job.
Then, a couple of hour later, my MBP started up normally and everything works fine, with or without MAGsafe connected to AC power, almost up to now.
I've read the post with a link to the procedure for resetting the power controller chip on the mainboard, I'll do it in a minute, hoping that this will help.
Any further suggestion?
ambabu, Italy -
Random Shutdown: Locked Clockspeed, Processor Voltage Correlation?
I use Hardware Monitor to keep track of more sensor readouts than just temps. I recommend everyone install it. Using it, I've discovered some weird behavior in the processor clockspeed and voltage that correlates in a predictable with my typical macbook random shutdown problem. I wonder if others witness the same correlation.
Normally, according to my sensor readings, the clockspeed and cpu voltage fluctuate frequently and continually, presumably according to the demands on the processor. Clockspeed typically runs between 1333Mhz and 2000Mhz, voltage between 1.00 and 1.30V.
When running like this, it is subject to random shutdowns at any time, but most especially — indeed with absolute reliability, so to speak — within ten minutes of waking from sleep — regardless of whether i'm using mail, surfing, playing music, or running intense calculations and (so far as i can tell), regardless of how many or few processes are running simultaneously, and regardless of temperature readings. Indeed, now with the new firmware update my temps are quite low. In fact, since the computer most reliably shuts down soon after waking up, it's temp at shutdown often registers no more than the mid-50s (it'll shut down at 47).
After the macbook shuts down, it refuses to restart reliably with a simple press of the power button. Like many others, I have to hold down the power button for about ten seconds, until I hear the pained protracted beep, before the computer will enter into the normal booting process.
After it boots up like this from a shutdown — and this is what I haven't seen enough commentary on — the processor speed remains locked at 1000Mhz and the voltage at .99V until the computer goes to sleep again.
While the computer is locked into this slow-clockspeed-low-voltage mode, it is absolutely reliable. It never shuts down randomly. It runs much slower. Which is really noticeable and frustrating when using any graphics-intense or movie app.
So my questions are:
Does anyone else experience this sort of locking processor behavior?
Why would the processor lock like this?
Is it possible that the sensors are wrong? That in fact the processor is fluctuating normally but now the computer doesn't "know" it?
How would the processor's ability to vary its clockspeed and the voltage it draws affect its propensity to shutdown randomly?
I would be grateful for the observations of others regarding clockspeed and voltage at shutdown and after rebooting.
Thanks.
macbook 2.0 Ghz, 1.25GB, 80GB, week 20 Mac OS X (10.4.7)hi
I have exactly same problems and symptoms.
It was a refurbished week 20 unit from apple uk it arrived in excellent condition and worked perfectly for two weeks without the fan comeing on at all it was perfectly quiet but hot.
As this was my first mac I was unaware that this was abnormal I had heard that they ran hot but being new to mac I was on a learning curve. Then two days after the remorse return period it began to shut down the first time was after a period of sleep just after I opened the lid. It then was and still is impossible to start it from warm or cold in the normal way, but only by holding the power down until beep. Then it will work for days at 27 deg c without a problem all be it at the 1 gig reduced speed which as you say is frustrating to say the least. Applecare UK don't acknowledge the problem at all they just want to treat it as a normal warrenty repair at my inconvenience. I am at present awaiting a more generous response from apple. I'm demanding a replacement unit but they just want we to fill out their standard web questionaire. (with non relavant tick boxs) If only one could speak to a real knowledgeable individual at apple I'm sure I'd get some satisfaction. But in this age of executive big bonuses what can one expect.
I hope Apple get real with this soon because the disscussion forums are getting overloaded with this issue its getting harder to login have you noticed.
yours unhappy customer. -
Will the console log show a history of random shutdowns?
My macbook has suddenly started the random shutdown problem. It started a couple of days ago, I'd had no problems up until then. At one point today it was shutting down immediately on waking from sleep, and then would only stay on for about two minutes with the fans racing before, bang, off it would go. I left it alone in exasperation, then returned to try again, and this time it lasted around an hour before shutting down repeatedly again. I will need to take it home to the UK to my local Apple service centre and I am worried that if it doesn't actually shut down in front of them when they have it they will tell me there is no problem and won't repair it. I know that this macbook has the RSS issue now but it really is random, so can I prove it from the console log? I looked through this just now and of course most of it means nothing to me but I did notice that there was a line saying "cause of last shutdown -72" occuring many times since this started. Does anyone know what this refers to and will it show that the problem is definitely happening?
What does the holding the button down trick do?
From the Apple article I referenced in your earlier thread:
"If your MacBook is in a state where it will not remain on long enough to install the update, wait for the issue to reproduce itself. Once the MacBook has turned itself off, turn the computer on the by holding the power button down. Keep the button down until you hear a single long tone. Once you hear the tone you can release the button, install the recommended updates, and restart as you would expect."
Allegedly, this throttles the CPU to 1 GHz.
And I am slightly worried that a2dox says that the
problem returned even after the repair..!
Different experiences for different people, during the period when Apple had not yet figured out the problem. Their contract repair facility was doing different repairs, some getting heat sink replacements, some logic board replacements, some both, and, later, some a differently designed heat sink. When one of those repairs didn't fix the problem, they would do another. -
Help - Thermal or Random Shutdowns
My MBP 15” is outside the warranty and developed what appears to be a thermal shutdown issue. After a period of time it just shuts down. When I restart, it shuts down again very quickly. Each restart results in a shutdown sooner than the last. If the MBP is left off for a longer period of time it will restart, but shuts down after 10 or so minutes.
Being out of warranty and being brave I dismantled it and found nothing outwardly wrong. However, the heat sink compound was pretty dried and cake-like. So I cleaned and replaced the compound and fired it up only to have the problem once again. The compound may have helped a little, but it is not statistically significant. I also pulled the battery backup wire while I dismantled the MBP. I am not sure if that erases the non-volatile memory or not.
The problem shutdowns occur with and without the battery installed. The only way I have been able to work around this problem was to install a third-party fan control program. I set the minimum fan speed to 2500 – 3000 RPMs and life is fine. I have not had a shutdown in the last two weeks since I installed the fan control program. That tells me that the thermal sensors are probably initiating the shutdown. I can’t say what they are measuring is real or not.
However, I can’t recall ever hearing the fans before the MBP shuts down. I hear them now with the fan program running, but I can’t ever recall hearing them before the install. Any thoughts?Have you run something like iStat Pro... just to get an idea of what the temp sensor readings are? It's possible you may have just a faulty sensor... Something like iStat Pro:
http://www.apple.com/downloads/dashboard/status/istatpro.html
or Temperature Monitor:
http://www.versiontracker.com/dyn/moreinfo/macosx/19994
... will give you the reported temps of a number of components. If you have a faulty sensor... it should be easy to detect (for example, if your heat sink shows 120 C but both your processors show around 60 C and your other heatsink slightly lower... you'll know the first heat sink probably has a bad sensor). The first generation MacBooks had a problem with random shutdowns due to a faulty heatsink sensor. Apple was able to put out a firmware update that basically ignored the faulty sensor... but for those that had the problem, if they run one of the above programs... they can still see the faulty readings... only their machines no longer shut down as they are now ignored.
You should first determine your processor and heatsink temps... just to make sure you actually are not experiencing an overheat problem vs. just a faulty sensor. -
Random Win7 Restarts, no Kernel-Power event
So, I just got a new SSD and installed the Win7 Premium x64 and I get continuous random restarts after some time the PC is on. I have checked the temperature of the system and there is no problem. In addition, I see many errors in the event viewer about
DCOM .Hi,
When you select the Administrative Events node, you see a list of all errors and warnings for all logs. Post the newest event error logs, let’s find out something related to the random shutdown.
Alex Zhao
TechNet Community Support
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