Random sound files play

Recently, when changing tabs on Firefox, random sound files play. They sounded like PCH sound files so I contacted them. Their support team confirmed that this is a known bug and "would be fixed soon". I can find nothing on the web but few people would associate random Firefox sound files playing with a PCH infection anyway. I want to get rid of them now. Any solutions?
Windows 8.1, HP Pavilion laptop using Firefox.

PCH installed the file in FlashPlayer.
Clearing Flash Cache killed the file and the problem.
Here are the directions for doing that:
If you are using a Windows machine running Internet Explorer, Firefox, or Safari:
Click the "Start" button located in the bottom left hand corner of your screen.
Windows 8 means a treasure hunt, or Cursor to top right corner, Settings, Control Panel
Click on "Control Panel" (or depending on your system setup, "Settings" and then "Control Panel").
Click on "Flash Player" (or "System and Security" and then "Flash Player").
Click on the "Advanced" tab located along the top of the "Flash Player Settings Manager".
Ensure the latest version of flash player is installed (click "check now" to verify which version you have installed).
Click the "Delete All..." button located at the top of the "Advanced" section of the "Flash Player Settings Manager".
Ensure that there is a checkmark beside the "Delete All Site Data And Settings" option.
(IMPORTANT: leave the "Delete All Audio and Video License Files" option UNCHECKED).
Next, click the "Delete Data" button located in the bottom right hand corner of this window.
Close the "Flash Player Settings Manager".
Close the "Control Panel".
Restart your browser
If you are using Google Chrome please follow the below instructions:
Click on the following link to navigate to Adobe's online Flash Player Settings Manager.
Click on the "Delete all sites" button.
Restart your browser.
To clear the Flash Player cache on a Mac, please follow these steps:
Close your web browser.
Click on the Apple logo in the upper, right-hand corner of your screen and choose "System Preferences"
Click on the "Flash Player" icon near the bottom of the System Preferences window.
Under the "Storage" tab, click on the "Delete All" button.
On the next window, make sure the "Delete All Site Data and Settings" option is selected and unselect the "Delete All Audio and Video License Files" option.
Click the "Delete Data" button.
Close the System Preferences window.

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Hi Es80
It sounds like that phone is possessed! Let's get this fixed! It sounds like it may be an application error. Please power the device on in safe mode and retest. Here's how:http://bit.ly/QfA8MZ
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Please follow us on twitter @vzwsupport

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Message was edited by: John Cogdell
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== 1520 hours, Central Time

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