Random volume increase and volume button

Hi there. I've been experiencing random volume increases while running and listening to music on my iphone 4S. The volume will sometimes increase to max level and occasionally won't even reduce if I manually try to reduce it. I've contacted apple and did a reset of all settings and restore and the problem seemed to occur less often but still happens.
Recently, after reading about others having this issue, I read that it could be the in-line mic headphones that cause this issue. I tried switching headphones but the issue still occurs. I also read that someone had an issue wherein if the just touched or wiggled the volume button that it would result in the volume icon appearing on the screen and would also cause the volume to rise on its own. I've discovered that I have a similar issue in that if I wiggle the reduce volume button I get the ringer icon to appear and that the volume will automatically increase on its own without actually pushing the button.
Anyway, do folks think that these issues are related?
I will be taking it in to a genius bar in a couple of weeks but was wondering if others have had this issues and if you folks think its a hardware issue since I can reproduce it by wiggling the volume down button.
Thanks for any feedback.

I recently found this information on the micorsoft troubleshooting website and thought of your post, not sure if you had found a solution but hopefully it is helpful.
My keyboard volume controls suddenly stopped working
If the volume controls on your keyboard stops working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic.
In the Start menu, type View local services.
From the Search Results list, select View local services.
In the Services dialog box, locate Human Interface Device Access. Make sure the status is set to “Started.” If it is not started, click Start the service.
Right-click Human Interface Device Access and select Properties.
On the General tab, in the Startup type, select Automatic, and then click OK.
Thank you for being a part of the Lenovo Family,
Catie
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Hi sang, and welcome to the Lenovo User Community!
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Random volume increase and volume button

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