Randomely my iphone 4 stopped working. no warning it just died , blacked out , and will not turn on
looking for some suggestions on how to troubleshoot my Iphone 4. It just stopped working and Itunes doesn't even recognise it being plugged in
Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
Similar Messages
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HT4061 my iphone will not turn on it blacked out and will not turn back on
my iphone will not turn on what so ever
Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not work,try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore -
The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?
Follow the steps in the article below to try and resolve the issue:
iOS: Wi-Fi settings grayed out or dim
If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
Hope this helps -
Hi
My iphone 4 has stopped working...the lock button IS working...when it stopped working it had a 50% battery remaining...it was working when I last used it and when I returned it had a blank screen....it will now not charge or connect to itunes when plugged into the computer and it will not charge on the plug socket....I think the last iOS op system updated was 5.1.1....please helpTry holding both home and power buttons until apple logo appears (ignore on/ off slider) and then let go. No data will be lost. Wait for phone to restart
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My iphone 4 just switched itself off and will not turn back on.
my iphone 4 was in my pocket i checked it to see the time. got the time and put it back in my pocket then went to make a call 5mins later and the phone was switched off. i tried to tuen it back on and there was no response. have tried charge it but nothing. took the sim out and put it back but nothing. there was about 60% battery remaining when this happened!!!
Try a reset
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I was looking up a song on the internet, and my internet was being slow, so i was going to the settings to turn internet/wifi off so i could use data. When i did that the screen just went completely black. I didnt know what happened so i plugged it into a circuit into the wall to see if it needed charging. It made the buzz noise when i plugged it into the charger, and siri still works if you hold the home button down. I don't know what to do to get it to turn back on... If anyone knows what to do please help. thanks !
Hey there Maggie,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Cheers,
-Jason -
I am trying to synch my new iPhone 4s my music library is there but I cannot play a song because it is grayed out. I have tried resynching turning phone off and on no change. How can I get my music library which shows up to play?
You're welcome.
If answers don't come while your question is on the first page or two of questions then the thread is likely to get ignored from there on in. Just reply to yourself with the word "Bump" to bring it back to the top of the stack. Trickier questions can get ignored if those that might have an answer don't happen to visit at the right time, and the problem is worse in the busier forums...
tt2 -
My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?
See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
My new iPhone randomly just stopped working and will not turn on what should i do?
My new iPhone randomly just stopped working and will not turn on what should i do?
thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!
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I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol
Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan -
Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.
Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy -
My razr m just stopped working turned off by itself and will not turn on
my razr m just stopped working turned off by itself and will not turn on
raamw,
My wife has the exact same phone and I have the razr HD (basically the same, just larger screen etc).
We have run into the same thing a few times, and as stated above by Callie I have found it is a dead battery issue. BUT unlike my previous phone (Droid incredible) that I could usually plug in, wait a few minutes, then at least turn on and use while plugged in, I have found for the M and mine it really took a bit to get it charged. Kind of like as long as there is some battery you are ok, but once it dies it takes a bit of charging.
ALSO - I am going to perhaps not use the right terms or words for this, but I THINK (emphasize think) at least once it wasn't enough to use one of the lower amp chargers. at least on mine. tried to charge and charge and didn't seem to work. Finally I took a charger that I normally need to use for my daughters tablet and use that then it had enough kick. I will note I think that was the issue.
regardless each time yes it took awhile before we could turn them on. ALSO it seemed like it took a much longer time in holding the power button down. BUT eventually they started up and we were good to go.
we love our phones, she especially loves the size of the M. BUT we have learned in the short 2-3 months we have had them, if possible, don't let the thing drain all the way. just seems to cause a bit of a hastle -
My iphone 4 suddenly turned off and will not turn on. It is not jailbroken and had a full battery. I have tried charging and turning it on but neither will work. What do I do?
sadly most likely u have to buy a new battery unless u didint update ur ios cause people on ios 4 are having problems like that
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My iPhone 4 worked fine last night. When I woke up this morning, it had shut off and will not turn back on. I looked up the HOME+SLEEP key solutions, but my home button does not work. Any suggestions?
Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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My iphone 3gs randomly shut off and will not turn back on
randomly shut off while in use and will not turn back on when you hold the menu and on/off button
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy
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