Randomly Shuts Off Then Screen Stays Black...?? Very New At This...
So this is my first Mac ever, I bought it from someone off of Craig's List about 4 or 5 months ago. It's a 17-inch PowerBook G4 ... I really don't know much specs about it, I'm not too computer savvy when it comes to specs and rams and ghz and all that - I don't even know what any of that means.
I think I'm running Tiger 10.4.11 .. Or at least that's what someone told me.
Anyways, it's been working amazing until recently - never had a problem with it until now. Whenever I would close my laptop, it normally would go into sleep mode, but within the past week, I noticed that it would turn on while the laptop is closed... I could hear it turning on, and then the Apple on the outside was lit up. The only way I could stop this from happening was to completely shut down the laptop before closing it.
THEN... while I'm using the laptop, it would blink black and then back to normal and then randomly shut down. I would have to press the power button for it to come back on. It would do that several times in a row...
THEN... it started to go black like that, but then when I would try to turn it back on, I could hear it booting up, and it would sound like it's on, but then the screen would remain black.
I could very very faintly see the outline of stuff on the screen, but it would only stay like that for a few seconds then fade to completely blackness. I would have to continually press the power button, sometimes having to restart it several times before the screen actually comes on.
Today, is when it did it for the longest - the screen went out this morning, and I couldn't get it to come back on until maybe 30 mins ago. And that's cuz I got kinda frustrated and slapped the sides on each side of the mouse pad and then the screen flicked back on as if I hit the computer just right for it to turn on.
Sooo I don't know what to do... it's gotten progressively worse with this problem. Being a second hand Mac, I don't think it's under any kind of warranty to take it into the Apple store to get looked at... and therefore, I don't know how much it would cost to get it fixed. If it's even something serious or minor.
I don't have much money to spare because I'm in college currently and barely make the money to pay my tuition.
Oh yea, it also doesn't matter if I'm using it just on the battery, or if it's plugged in. It does it no matter what.
Any suggestions??
Please help...
And keep in mind I don't know a lot of technical terms...
Thanks in advance!
Rev. JC
Rev_JC:
Welcome to Apple Discussions.
There are a number of possible approaches to your issue. At first I thought it may be that your logic board was going out. The it sounded as if you needed to Reset the PMU. Finally, who talked about slapping it around and getting results, it sounds like it may be a loose display cable or something of that sort. Since you are completely new to Macs your best bet would be to go online and make an appointment at the Genius Bar in your local Apple Store. It costs nothing. They will look over your computer and give you an idea of what is wrong and what it will cost to rectify it.
Meanwhile, to help to identify your computer more closely, while the computer is booted go to Apple Menu > About this Mac. That will tell you the OS you have installed, the Processor speed and the computer you have. Please report this info back with you response.
Please do post back with further questions or comments.
cornelius
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Hello! Basically whats happening is my computer randomly shuts off (No blue screen just powers off) and then immediately comes back on.
I am running three monitors and a single GPU. This has happened in two different cities (I moved) I have the same surge protector - however, other things on the protector do not reset / go off (alarm clock no battery).
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http://www.mediafire.com/download/juwuzck8wpq6j0r/issues.rar
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BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
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Arg3: fffffa802224fa50, The next pool entry.
Arg4: 0000000004070006, (reserved)
Debugging Details:
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++++++++++++++++++===============================++++++++++++++++++++++==========4
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VIDEO_TDR_TIMEOUT_DETECTED (117)
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Arg3: 0000000000000000, The secondary driver specific bucketing key.
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TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
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nvlddmkm+153e20
fffff880`0fa2be20 ?? ??? -
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1 2.5 GHz Intel Core i5 CPU: 2 cores
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0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
This happened after I did a software update on my phone about a month and a half ago. My phone will randomly shut off by itself and wont come back on. I had spoke with an apple repair person over the phone who told me to hold in the home button and then plug it into my computer. When the iphone said that there was an error and gave him a code he suggested that I send it in. So I did and about a week and a half later I get it back and its on. Yet the problem still occurs. It shut off twice in the same day and for several hours would not come on. When it did I called apple again and they ran a diagnostic on my phone and said it was a software issue. So then why was it not fixed? They told me they could not duplicate the problem. And now it happens about once or twice a week now. And its happening right now. I have it plugged into my computer and the apple logo with a bar below it has been on for about 20 min now. And itunes is still saying "waiting for iphone."
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
After my Macbook goes into sleep mode it sometimes won't wake. The keypad lights up but the screen stays black. This problem has only occured after updating to OSX 10.7.2.
All I can do is switch off and restart. Then any programs I have not 'quit' all open.OK, I have a fix.
After spending about an hour online with Apple Care without success, I did a reinstall of the Lion OS. It fixed the problem. I was concerned that I would lose data or settings, but the reinstall was seemless and everything was the way it was before the reinstall except that the "black screen on wake" problem was fixed.
I started the reinstall before I went to bed and it was waiting for me the next morning.
Here is a link to the page on how to do the reinstall:
http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US
Hope this helps. -
About two weeks ago, it would randomly shut off. It would restart fine, but shut off sooner. Sometimes, it wouldn't even restart. Now, it's at the point where when I power it on, it rarely restarts past the white apple start-up screen.
Backup in case your disk is failing.
Start up in Safe Mode; http://support.apple.com/kb/PH14204?viewlocale=en_US
If it boots reliably in Safe Mode then it is probably a software issue.
Reset PRAM: http://support.apple.com/kb/PH4405
Boot in Recovery Mode. (Hold down the Command (⌘) and R keys as your computer restarts.) Run Disk Utility. Click on the upper left system disk icon. Does S.M.A.R.T. report “Verified”? If not the disk is failing and will need to be replaced. Click on the icon underneath and indented to the right, usually called “Macintosh HD”. Repair Disk. It should finish normally with a green OK message. If it does not try to repair it again.
If it will not finish with the green OK message then use Disk Utility to erase the drive and then reinstall OS X. (Be sure you have a backup before erasing the disk. Post back if you need instructions on how to do that.)
If it repaired all errors and is still not booting normally, reinstall OS X.
If it is still sick after all these steps then the disk probably needs to be replaced. You can do that inexpensively and fairly easily yourself or take it to an Apple store for them to do it for you at a higher cost. If it is still under warranty or AppleCare have Apple do it for you for free. Post back if you need instructions on replacing the disk. You may want to have Apple check the health of the system and disk before replacing it yourself.
Message was edited by: Dibenkorn -
My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP! Why Does This Happen And Is This Repairable?
Let Me Know! Cheers
Ryan Crawt
[email protected]Its against the forum TOS to talk about J/B phones. you will have to use google to resolve your issue.
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Why does the screen turn black? I was using it normally and it all of a sudden faded to black and hasnt come back on since yesterday. You can see the back light but no image on the screen. Ive plugged it in and it vibrates that its connected but still the screen stays black. I left it alone while I slept and tried again in the morning but still nothing.
So weird mine is doing the same thing. I didnt drop it or anything. I was texting and it suddenly went white and then turned black. It says its plugged into itunes but the screen comntinues to stay black.
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Hi Macklaird,
If you are having random shutdowns or restarts with your MacBook Pro, you may find the troubleshooting steps outlined in the following article helpful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
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I've had my iPhone 5 for a year now, and its worked fine until now. Recently, it has has a ton of glitches and i dont know what to do! First, the battery percentage always stays the same, it never changes, and also it randomly shuts off every two minutes. I can't even finish listning to one song before my phone completley shuts off like an old fashioned TV screen, randomly slippting into a bunch of lines and then shutting off. It always turns back on right away, but it shuts off again in the next couple of minutes. Also, if i try charging up to a full percentage, it overheats from th inside and gets extremley hot, causing half the screen to momentarily black out. I havent backed it up to my computer ever, and when i try backing it up now, my phone shuts off before it can finish. I am at my wits end with this stupid glitch, and i really dont want to lose all my pictures, apps, music, contacts, ect. I just dont know what could possibly fix it!
I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.
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Satellite A200 screen stays black when trying to boot
Hello everyone,
My Toshiba Satellite A200 notebook is not working anymore, so everything started when I was playing a game, suddenly, the screen turned blue with some tiny text written on it. I had to hold the power button a few seconds to close it because nothing was happening on the computer. I then pressed the power button to open it. Everthing was going well, until the welcome screen. At this part, it was written "Welcome" but the Vista loading circle left of it wasn't turning.
After a few seconds, I decided to close the computer again, so I did hold the power button so the computer closed. Here is the problem : I tried to reopen it, but the screen stayed black. Nothing was happening. The power light was blue, but not any computer activity. So I let it like that a few minutes then closed it and tried again, but the same thing happened. I tried to disassemble it and noticed one of the two memory card wasn't fully in its slot. I fixed it, but it didn't fix the problem.
I also tried to plug another screen on it, but that one was also black. So I put back the screen on its computer and tried to boot my laptop and it worked. It was booting, but the first problem came back, the Welcome screen was frooze there. So yes I did close it again and then the same thing happened, the screen stayed black.
I don't think the problem is the screen because as I said sometime it goes to the welcome screen. Also I don't hear any welcome sound when the screen stays black as if the computer would simply not start up. And as I said earlier, I don't see any computer activity on the little light in front of the computer. And left of this one, I clearly see that the computer is ON because the power light is blue.
So this is my problem, next time the computer manages to start up I'll try to boot it on the SAFE MODE, but until then, I don't know what to do. Please, help me.
Thanks in advance,
MrRoy
EDIT :
After letting the computer turned off for about 30 minutes, I started it, and booted in safe mode. At this step, I securely closed my comptuer with the shut down button instead on holding the power button. Then I reopened my computer, and it booted and the problem was fixed. Now my notebook is openened and working.
So if this is happening to you :
1. Shut down you computer.
2. Wait for about 30 minutes.
3. Boot in safe mode
4. Shut it down using the shut down button istead off holding the power button.
That should work.Finally, it doesn't work. I don't know why but my computer did start up after the 30 minutes, but now it's not working anymore. It just won't startup like I said later, with a black screen.
The computer did work for about half an hour. I mean, I managed to start it up but after executing a program, it just froze and I had to hold the power button to restart it. I did it about 3 or 4 times, then it simply did the black screen again. I think the problem is my processor, maybe it's damaged or something, could it be possible?
Because I see that the processor isn't working when I try to start it up.
So let's say it's damaged, would that be the symptoms of my computer?
And if it's the processor, the only way to fix it is to send it to a reparator or something, because I don't feel like it, I'd rather do it myself.
But right now, my computer is simply not booting, like I said in my previous post.
Thanks in advance,
MrRoy
Note : The edit button wasn't there so I had to double post :/ -
Macbook Pro 2007 Random shuts off
I start having issues with my Macbook pro it's randomly shuts off, sometimes in 5 minutes, 30 minutes , 3 hours or even before it will boot to the os.
It's getting really hot and fast without doing anything, any help??My macbook started with the monitor going black but the light was still on. Now it will randomly shuts off and a light blue screen pops up saying my computer shut down due to a problem. Then reboots. This happens sometimes 5 times a day, sometimes none. I thought it had something to do with using video because it tended to happen when i was watching video. Now I just move my computer on my lap and there it went.
I took it to the genius bar - they ran tests, etc. and found nothing (after 5 days). The guy was extremely rude and not helpful at all. After my IT guy and myself went to the Apple store, they gave us a hard time saying they couldn't replicate the error. So after a few seconds, the man changed his mind and said he was going to change my logic board.
$600 later (luckily still under warranty) - my computer shut down again tonight.
Not a clue what the problem is. I had 90% battery life. I have noticed that recently I've been putting my copmuter to sleep before I close it.
Anyway that could be it?
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Strange Printing Issue With New HP & Pages
Hello! I have a very strange printing issue with a new HP printer. I have written pages documents heavy in Texts which are located within tables. The documents print fine on a Cannon and Epson printer and look great but when I print the document on m
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Enable to importing the verify.der file.
Hi gurus, I need your help in solving some strange behave of the portal, really strange. I have user Administrator in our production, Im logged in with Administrator account and when i go to irj and then go to System Administration,<h5> Sy
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Moving Project from iMovie 7.1.4 to iMovieHD (6.03)
I am trying to work on a project that was started on an iMac with OS 10.5.4 and iMovie 7.1.4 and now I want to bring it onto my Mac Work Book Pro wich is running Mac OS 10.5.5 and iMovie HD 6.0.3 Part of the problem is that the files were sent 1st vi