RAR 5.3 SP13: Header screen within a frame set

Hi all,
After we applied SP13 for RAR some weeks ago we got the RAR screen divided in two frames: one for the header and other for the main screen.
We opened an OSS Message and SAP confirmed us that is a matter of our IE browser settings.
Has anyone of you experienced this before?
Many thanks in advance. Best regards,
Imanol

Hello Bob,
Please be sure that you have uploaded the SP13 .xml and CC error message .txt data files which are found in file path below. This is always a mandatory step in every upgrade.
Support Packages and Patches > SAP Solutions for Governance,
Risk and Compliance > SAP GRC Access Control > SAP ACCESS
CONTROL > SAP GRC ACCESS CONTROL 5.3 > JAVA-Components >
SAP GRC ACCESS CONTROL 5.3 TXT > OS independent >
VIRACCNTNT13_0-10006688.SAR
Then after this is loaded (CUP, ERM, RAR all have files!), then click on Configuration > Upgrade and the highlighted Upgrade button.
Hope it helps!!!
Thanks,
Mohan

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RAR 5.3 SP13: Header screen within a frame set

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