Rare battery issue that "MacBook Pro SMC Firmware Update 1.7" was supposed to address.

I recently downloaded this update that is supposed to "address a rare issue on some Apple notebooks where a battery that has accumulated more than 1000 charge cycles may unexpectedly shut down or stop functioning."  This did nothing for my battery, which has been completely shot for the past six months.  My MacBook Pro is essentially a desktop now because it constantly has to be plugged in.  My battery only had between 200-300 cycles when it shutdown.  Apple service would not replace the battery free of charge because I was off my warranty, even though I knew this was a factory defect.  My question is now that Apple has acknowledged that some of the MacBook Pros had faulty batteries, will they replace them free of charge even if i'm off warranty?  It seems ridiculous that I have to pay $200 plus to fix a problem that was their fault in the beginning by supplying faulty batteries.

Welcome to the Apple Support Communities
Apple has fixed the battery problem by a SMC update, so the 1000 cycles problem is now fixed, and your problem is different.
During the first year of warranty, if your battery fails, you will get it repaired for free. However, if it fails when the warranty has expired, you will have to pay unless you have purchased AppleCare.
If it's a common problem with a lot of MacBooks Pro, Apple will start a replacement program, where they will repair all batteries affected for free. This is the only exception, so you will have to pay because your warranty expired

Similar Messages

  • How do I know if the MacBook Pro SMC Firmware Update 1.4 was installed

    I just ran the Software Update and the 10.6.5 update the the SMC 1.4 update were available. Both required a reboot and I didn't think I should update both at the same time. I did the 10.6.5 update first then after it completed I did the SMC 1.4 update.
    The SMC update installed just as the knowledge base page said it would. But how do I know if it was installed?
    My SMC firmware is at version 1.27f3. The MacBook Pro is version 4,1.
    David.

    Thanks for the info.
    I guess the only other question I have is, was the firmware already at 1.27f3 before the update or was it updated to the version?
    David.

  • MacBook Pro SMC Firmware Update 1.3 update freezes mouse pointer

    After installing the update released today 5/28 (MacBook Pro SMC Firmware Update 1.3) my mouse pointer stalls, freezes on occasion. Very annoying. Anyone seeing the same. Fixes ... ?

    After applying the SMC Firmware update a few days ago, my keyboard and trackpad were acting erratic (freezing, hanging). It was immediately after the update and I had not had any problems with it before.
    I have also had random crashes, inability to use the keyboard/trackpad ever since.
    Today my keyboard and trackpad are completely unusable, external mouse works fine.
    I will take it to an Apple store tomorrow, hopefully my firmware can be reverted.
    Sounds like a lot of other people are having problems with this update. http://discussions.apple.com/thread.jspa?messageID=9549034&tstart=0#9549034

  • MacBook Pro SMC Firmware Update 1.6 DIDN'T solve my battery issue.

    About two weeks ago I opened my MacBook Pro in the morning to find it was off. I left it on overnight and up until that morning it was still holding a very good charge for being 2.5 years old (could still get ~4 hours web browsing). When I plugged my charger in it only showed a green light. When everything was turned on and loaded I looked at my battery icon and it said (and still does say) 0% charged, not charging, replace now. I know my battery isn't holding as much a charge as before, I had it checked back in August and it was still holding 83%.
    When the recent firmware update came out I thought it would solve the problem because the patch described exactly what my problem was. My charge cycle is at 1060 right now. After I installed the update there was no change in my battery though.
    Thoughts anyone? Are there more steps I need to take in order to have my battery work properly again?
    Thanks!

    With 1060 cycles on your battery, you have experienced better battery life than most MBP users.  In all likelihood a new battery would be the best course of action.  However if you want, post an image of your MBP System Profiler>Hardware Overview>Hardware>Power like this example:
    Ciao.

  • Hi, anyone else try this firmware update: MacBook Pro SMC Firmwar

    hi there, i installed the firmware update (MacBook Pro SMC Firmware Update 1.3) which went well as usual, but now my machine is noticeably hotter when just sitting idling, which it does most of the day. I have SMC fan control installed but never needed it before this update. Is there any explanation for this? The update was supposed to change the way the fans operate, but I cant find any more info then that. Cheers!

    yo LCEE, what are u doing in here! just kiddin. where are u getting ur readout? look under About this Mac, More Info, hardware and post what you got there. Here is what I got after the update.
    Hardware Overview:
    Model Name: MacBook Pro
    Model Identifier: MacBookPro3,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.2 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 4 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MBP31.0070.B07
    SMC Version (system): 1.16f11
    Serial Number (system): W873310XX91
    Sudden Motion Sensor:
    State: Enabled

  • MacBook Pro EFI Firmware Update 1.5 (MBP21.00A5.B08 or MBP31.0070.B07)

    Everytime I check for updates I am notified that MacBook Pro EFI Firmware Update 1.5 (MBP21.00A5.B08 or MBP31.0070.B07) needs to be installed...I have installed it a number of times (at least 5 times). Even after restarting the machine when I check for updates it says the same thing MacBook Pro EFI Firmware Update 1.5
    The instructions are simple...I followed them completely.
    WHY DOES THIS KEEP REPEATING!?!?
    --bill

    Hi Bill (and others).
    While Software Update will download and install the Firmware Update software it doesn't actually run it. (I presume this is a safety measure).
    Have a look inside your "Utilities" folder and you should find a little app called "MacBook Pro EFI Firmware Update"
    Quit all other open apps and then run "MacBook Pro EFI Firmware Update". It will walk you through the rest of the process.
    Until you do this Software Update will keep on saying you don't have it installed.
    The instructions for getting this firmware update to "take" are definitely not up to the usual Apple standard, I'm afraid.
    Cheers
    Rod

  • MacBook Pro EFI Firmware Update 2.7 broken?

    I'm trying to run the EFI update on my new 13" Macbook Pro but keep getting a message it's not for my machine.
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro8,1
      Boot ROM Version:          MBP81.0047.B26
      SMC Version (system):          1.68f98
    Any ideas as to why EFI update will not run?  The update is suppose to update to MBP81.0047.B27.
    Thanks

    What are you talking about, wjosten? First, he said in his original post that he had an EARLY 2011 MacBook Pro. Those WERE shipped with Snow Leopard. I have one. Second, I have the same machine, still running Snow Leopard, and Apple Update has notified me to Install MacBook Pro EFI Firmware Update 2.7.
    So wjosten, are you saying that Apple Update is defective, it's wrong, and doesn't know what it's doing?
    UPDATE a few minutes later ---
    Guess you ARE right, wjosten, and it's Apple Update that stupid and dangerous.
      According to Apple Support http://support.apple.com/kb/DL1499
       System Requirements are for
    OS X Lion 10.7.3 or later!
    I wonder how many MacBook Pro 2011 users are getting screwed by Apple this time.
    Fortunately, I did not do this update before searching the web for warnings after I had a pervious glitch caused by a firmware update.
    This is crazy!

  • MacBook Pro EFI Firmware Update 2.7

    Just installed MacBook Pro EFI Firmware Update 2.7. Upon reboot, the white power light flickered, proceeded by the progress bar. I am aware that the status bar is normal, however, is the flickering white light normal? I checked my system's startup diagnostics, and it passed. Just curious as to whether or not anyone else recognized this.

    I installed it a while ago and have had no issues.

  • Mac Pro SMC Firmware Update 1.1 keeps repeating

    Recently I had my MacPro motherboard replaced by an Authorized Repair Center, and for the most part, everything has been working great since.  That said, as I've been performing my regular software updates, I've noticed that the "Mac Pro SMC Firmware Update 1.1" keeps appearing as new update.  I've installed this update multiple times now (or it seemed as though I did), but it keeps appearing with each new update.
    Is there some way I can complete the update?  Is it possible that there is some serial number conflict between my old/new motherboard that is preventing this?  Do I need to return my machine to the repair center?
    Thanks for any help.

    Did you actually run the update from your Utilities folder (where I believe it ends up)? You'll go through a process of rebooting and hearing the long tone / seeing grey screen and progress bar. Until it's actually run properly, you'll keep seeing reminders.
    Matt

  • MacBook Pro EFI Firmware Update 2.0 will not install.

    Hi
    The latest MacBook Pro EFI Firmware Update 2.0 will not install.
    It runs and I restart my Mac but when I search for more updates it appears as a required update again.
    Anyone know why this may be?

    I had the same problem today. I called Apple support who transferred me to second level support and no resolution. I decided to try a combination of the items I have seen below.
    I restarted my computer. I went to apple support download and downloaded the software EFI firmware update 2.0 by typing in search window. I made sure the power cord was pulled into the wall and the laptop had a FULL charge. I installed the update and the computer restarted.
    I went to check the software update window after the update and restart completed and SUCCESSFUL.
    I do not know why the Genius Bar or the second level support could not resolve my issues but, by me reading information here I hope at least this issue is resolved.
    Thanks ALL.......... Happy Mac ing

  • MacBook Air SMC Firmware Update v2.0 update available again and again.  How do I fix it?

    I have installed MacBook Air SMC Firmware Update v2.0 three times and I still get an update available notification asking to install it again.  This is a mid-13 MacBook Air running OSX 10.9.3.   System info lists the SMC version as 2.13f7.
    Does anyone know how to resolve this issue?

    Hi,
    - Are there any status or error messages in /var/log/install.log
    - The Firmware version it should install is 2.12f137
    - If there isn't anything in the log try:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    and/or About NVRAM and PRAM
    and check whether there is installation.
    If no install, try OS X: What is Safe Boot, Safe Mode
    then reboot normal, try the install again.
    Hope this helps

  • MacBook Pro EFI Firmware Update 2.0

    Hello,
    I receive regular updates of the "MacBook Pro EFI Firmware Update 2.0" software. Each time I download, restart and let the update install. Each time it says update istalled succesfully... Yet each time I get the upgrade notice.
    Worse now, iTunes says there is a software upgrade. But when I want to download it again I get the EFI upgrade announcement, but not the iTunes upgrade downloaded...
    I've done a complete maintenance run, repair, rebuild, etc... but same results.
    Thanks for any hint on what may be going wrong or how I can fix this.

    I copied the version number from http://support.apple.com/kb/DL1331. That may be a misprint or typo on Apple's part. I'm posting a message asking about that in a special forum available only to level 4 or 5 users that sometimes gets replies from the folks that maintain those articles.
    If I hear anything that confirms that, I will post back here, but for now I think it is safe to assume "B05" is correct.

  • Slow Booting time after installing MacBook Pro EFI Firmware Update 2.0 on 13 Inches Mac 2010 model

    I'm experiencing a slow boot time after my computer installed a MacBook Pro EFI Firmware Update 2.0 itself on 13 Inches 2010 model, how to downgrade or fix it?
    My computer is starting 2 times slower then it should be, why Apple done this to me?
    Please help who really know somthing about Macs.

    I have the same problem, especially when I open my laptop from sleep.  It takes at least 2 minutes for the computer Internet connection to work.
    Never had that problem prior to the last firmware update 2.7.
    Is there a way to revert back to 2.6?

  • Mac Pro SMC Firmware Update "An Unexpected Error Occurred (0)" HELP

    Mac Pro SMC Firmware Update (Version 1.1) Size (970 KB)
    "The SMC Firmware Update adjusts fan behavior in Mac Pro. The updater application will be installed in the /Applications/Utilities folder and will launch automatically. Please follow the instructions in the updater application to complete the process."
    -----THIS IS WHAT HAPPEND TO ME----I try this morning to install and this is what I got:
    " An unexpected error occurred (0).
    Your firmware can not be Updated. "
    "See www.apple.com/support for more information."

    Are you booting from RAID? even though it warns that you can't be booting from RAID, some people still run the update.
    Any problem with your system?
    While it only says that you need to quit any and all open programs, sometimes it helps to reboot (and boot into Safe Mode) just to begin the process.
    When there was an SMC Firmware update before (last fall) some people also had trouble.
    We aren't mind readers, and to say it failed doesn't give those of us reading this (and non of us are Apple tech support) a lot to go on.
    +Please follow the instructions in the updater application to complete the process.+
    +To update the SMC firmware on your Mac Pro:+
    +Your computer’s power cord must be connected and plugged into a working power source.+
    +1. Quit all other open applications.+
    +2. Click Restart in the Mac Pro SMC Firmware Update window and wait for your computer to restart.+
    +The SMC firmware update starts automatically. A status bar indicates the progress of the update. During the update your computer fans will run at full speed, but will return to normal once the update completes.+
    +Important: Do not interrupt the update.+
    +Your computer restarts automatically when the update is completed and opens the Mac Pro SMC Firmware Update.+
    +3. Click OK. The SMC firmware is now up-to-date.+
    +If these instructions appear on your screen again, the SMC firmware update was not successful. Repeat steps 2 and 3.+
    Note:
    +This update requires a Macintosh formatted disk or partition. If you are starting up using a RAID (Redundant Array of Independent Disks) subsystem, you must attach a Macintosh formatted storage device to apply this update.+
    *+Some USB and FireWire devices may prevent firmware updates from installing correctly.+*
    *If you are having trouble installing an update try disconnecting non-essential devices and use only an Apple branded keyboard, mouse and monitor.+*
    http://www.apple.com/support/downloads/macprosmcfirmwareupdate11.html

  • MacBook Pro EFI Firmware Update 1.5.1 Multiple Times

    for about 6 months or longer now I keep getting the same software update every few weeks on my Macbook pro. it's 1.5.1. i've probably installed it 5+ times now, and now I just uncheck the box and do the other updates. how do i get rid of this darn thing, since i have already done it? now it's just starting to annoy me.

    Hi chuck,
    Head to your "Utilities" folder and you will find that Software update has installed an application called "MacBook Pro EFI Firmware Update"
    You should first restart your computer, disconnect any peripherals , and then run the application, following the instructions carefully along the way.
    For safety reasons Software update doesn't actually install firmware updates like this itself . Instead it installs an installer. While I can understand the desire for safety, I reckon Apple could have been a bit better with the instructions on this one, as it is not at all apparent that this second step is required after running Software update to actually install the new firmware.
    You aren't alone on this one. I've seen many, many posts here from people who haven't known that the second step was necessary and, accordingly, keep on getting new downloads of the installer from SU.
    Cheers
    Rod
    Cheers
    Rod

Maybe you are looking for

  • Is anyone else having a RAM issue? Anyone know if i can re-install mountain lion?

    After istalling Mountain Lion, i noticed things take a bit longer to carry out for example i noticed a lot more lag (not a whole lot) but I never had this probelm with Lion when powering up and having the toolbar and dock show up, which takes around

  • Full screen in lion

    I'm using Macbookair (2010 product) with OS X lion. Whenever I use full screen mode, Menu bar reaction looks slow. Is it normal condition? Is there any method to improve?

  • Sending gift or purchase and using Apple ID balance?

    I'm trying to send a gift of money, or a gift of a TV show and I want Apple to use my Apple ID balance instead of my previously entered CC.  Any way to ensure that they zero out the balance first?

  • Windows sdk help file?

    Hi ! I'm looking for windows sdk help file ? I'm using LabWindows 5.5 and I can't find information about windows sdk functions ? Piotr

  • Linux ODBC Errors

    I'm trying to port my setup from a Windows machine to a Linux server and haven't been able to thus far. The DB is on one server and the OBIEE instance in on a different server. I have an Oracle Client installed and working on the OBIEE server as I ch