Rates to call mobile phones in Kenya

Hi there,
I feel being mislead by the calling rates advertised for calls to mobile phones in Kenya, calling from Switzerland. The page with the rates state CHF 0.29/min plus a connection fee of CHF 0.13 and 0.22 for mobiles. However I was charged CHF 0.439/min.
I would appreciate if someone could shed some light on this.
Thanks much

if you were calling a mobile number in Kenya, then the charge was correct, according to what I see
Regards,
Neil

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