Rather Odd things are happening to my Zen Vision:M... he

Luckily, I've managed to keep a list up for myself, could I get a response to SOME of my problems?
. The Media Explorer won't read the port my Zen Vision is in. The screen on the thing even says "Docked". To even further raise the question, it can read it if I access the Explorer from my sister's account, and she uses the same brand as me.
2. Whenever I open the Media Explorer, I get the following message:
Digit@lway Windows Media Player Plugin
Another copy of MPIO Manager or program that uses MPIO manager is being executed. Please close all programs that use MPIO player and start again
By clicking OK button, it brings me to the Media Explorer like normal. So I don't think this is an actual problem.
3. My biggest problem. Whenever I try to upload a video(via my sister's account)to my MP3 player, it will give the usual "Preparing...." message.... for a few hours. The files aren't even big! They're roughly 30 MB per file and they're all under 0 minutes.

Is there any hope?
It seems that when people buy these things, they work perfectly fine up until they reformat their computer, then it stops working.
What's the deal?
Everytime I unplug my Vision:M, my computer just restarts... And I don't know why. I've set the USB permissions, I have all latest drivers. I have tried both WMP 0 & with all their fixes/updates.
I just don't know what to do anymore. I can't sync my player at all with my computer.
Is Creative going to release a Firmware/Software update that fixes all these connection problems?

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