Ratings removed from songs 20 minutes after setting

I spent an hour going through 200 songs on my iTunes library, starring them and putting them in playlists. Twenty minutes later I noticed they were all gone, as if I didn't touch a thing. Playlist information has gone, ratings have gone, and a selection of songs I deleted are now back in my library!?
It's very frustrating spending time organising music only to find out your time has been completely wasted.
Please help and advise what I can do to avoid this happening again.

Hi,
Do you have iTunes Match? If so, did you select update iTunes Match?
Jim

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