Ratoc still won't recognize the scanner... any suggestions?

I have recently purchased a Ratoc firewire converter for use with a high end scanner... a Umax Powerlook III.
I'm trying to keep this scanner since it makes high quality pre-press scans and I create artwork for publishing. Just as an example, I noticed a Powerlook III on ebay listed for over $3,000 recently.
Anyhow, here's the situation. With several tries I can manage to get the Ratoc to show up on my Mac Pro system profiler, where it will sometimes recognize the Ratoc under the Firewire category, the listing says:
IEE1394 - SCSI-3:
RATOC Systems, Inc.
Model: 0x0
GUID: 0xC0D00000FC03D7
Maximum speed: UP to 400 Mb/sec
Connection Speed: Up to 400 Mb/Sec
Sub-units:
IEEEE - SCSI-3 Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
firmware Revision: 0x10136
Sub-units:
EE1394 - SCSI-3 SBP-LUN
But STILL the System Profiler does not recognize the Umax Powerlook III scanner to which it is attached.
WHY would it recognize the Ratoc, but not the Scanner?
I have tried all 10 of the Umax ID numbers from 1-10, with multiple rebootings.
I have tried adding in the 5 volt power unit to terminate the SCSI chain.
I have read the recommendations on the Mac Guru Ratoc site... where it claims that Snow Leopard ought to work without any problems with a Ratoc to Firewire.
SO I'm stumped and curious if anyone might think of anything else I might try to do besides using my old PowerMac just to make the scans on it's legacy system.
I assume I could use some sort of 'target mode' to actually see my Cinema Display through the old MDD G4 Powermac with a firewire hookup?
Thanks a million!

They simply say that it ought to work? That doesn't seem very confident.
If you can see the Ratoc device but not the scanner it stands to reason that the device is not working like you want it to.

Similar Messages

  • Cannot upgrade 3gs to ios5? Itunes does not recognize the update, any suggestions?

    Using Windows 7 and itunes will not recognize the ios5 update? States that the version 4.2.1 it the most current software update? Any suggestions? 

    Do you have the compass app on your phone? If you press and hold the home button do you get voice control? I'm betting the answer to both of these questions is no.
    You have an iPhone 3G. NOT a 3Gs. You can not install iOS 5.

  • My address book is not working, it is slow and won't open the files, any suggestions?

    I am using airmail2 and trying to use it with my address book but it is not working, actually I can't work with my address book properly, somehow it is not working anyway.
    Any suggestions?
    Thanks!
    Lucía

    Did you try to set it up "as new device" without using the backup afterwards? How to set up your iPhone or iPod touch as a new device
    If this does not work, get it serviced or visit your next Apple Store.

  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • Then new version of IMovie imported nearly all of my video and then suddenly closed.  Now it won't recognize the video that it stil hasn't imported?  I took the sd card out of the canon camcorder but still won't recognize or import it.  Is there a cache t

    Then new version of IMovie imported nearly all of my video and then  suddenly closed.  Now it won't recognize the video that it stil hasn't  imported?  I took the sd card out of the canon camcorder but still won't  recognize or import it.  Is there a cache that needs cleared?

    Did you get any joy with answering this?
    My first thought was that maybe when you imported you chose to leave the files  in place rather than copy then to the iMovie library..but I can't see where that option is now.
    I too have created a short movie from load f clips..but can't export or share either..the 'Share 'menu is empty..you go to it and no sub menu appears.

  • I backed up then erased 118 gigs worth of photos, but my storage still says I'm full.  I emptied the trash and rebooted but my computer won't recognize the empty space.  What gives?

    I backed up then erased 118 gigs worth of photos, but my storage still says I'm full.  I emptied the trash and rebooted, but my computer won't recognize the empty space.  What gives?  I erased all my iPhoto pictures from the pictures folder in Finder so I could restore a backup from my Time Capsule.  When I try to restore the library, I get a message that there's not enough room on my computer to restore.  I have a Macbook Pro with 250 gig hard drive.  I would greatly appreciate some help.  Thanks!

    If you're trying to add a large amount of data all at once, and you get an alert of insufficient space, then from the menu bar, select
               ▹ System Preferences... ▹ Time Machine
    If the padlock icon is closed, click it to unlock the settings and authenticate. Turn Time Machine OFF, then back ON and close the preference pane. Restart the computer. Test.

  • I have the first ipad and it won't recognize the charger and also the computer won't recognize the ipad when I plug it in to sync. Any ideas why?

    I have the first ipad and it won't recognize the charger and also the computer won't recognize the ipad when I plug it in to sync. Any ideas why?

    If your using the same cable for your wall charger as you are for your computer, than the problem is probably within the cable (if there isn't visible damage to the cable of coarse). The quockest solution would be to buy your self a new cable. There is probably nothing wrong with your wall adapter, so just the cable will do.

  • Airport Utility cannot find my Airport.  It is nearby, no interference, and worked for about 9 months.  The Airport still provides wireless internet for the household, though it won't recognize the printer -- plugged in or wireless.

    How can I get Airport Utility to find my Airport?  It is nearby, no interference, and worked for about 9 months.  The Airport still provides wireless internet for the household, though it won't recognize the printer -- plugged in or wireless.

    Are you using the latest version (5.5.2) of the AirPort Utility to access the new 802.11n AirPort Extreme Base Station (AEBSn)? Your tagline has it that you are running OS X 10.4.6. You would need at least 10.5.7 to run the utility. I assume that you are running the latest utility on another device ... correct?
    When having difficulties accessing the AirPort thru the AirPort Utility, try the following, in order checking accessibility with the utility after each step:
    o Check the local connection. If you are trying to access the AirPort wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the base station's LAN ports.
    o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    o Perform a "factory default" reset on the base station.

  • Installed 8gb RAM on mac mini model A1347 but it won't recognize past 4gb, any way to fix this to recognize the full 8?

    Installed 8gb RAM on mac mini model A1347 but it won't recognize past 4gb, any way to fix this to recognize the full 8?

    What RAM did you buy?
    Try reseating the modules, they need to be pushed firmly into the slots before tilting them down into the clips.
    see > Mac mini: How to remove or install memory

  • ITunes still won't recognize my iPhone after I've followed every step

    I purchased an iPhone4 off of a friend, he had completely restored it back to its factory settings before he sold it to me.
    When I connected it to my iTunes it had asked to update it, so I did to 6.1.3. Now Every time I plug it into my computer it asks me to restore it, I click restore and it says it's updating, takes 4 hours then says there was an error. I've googled this and gone through all the steps and nothing is working. My iTunes still won't recognize my iPhone.
    I had tried it on my brothers iTunes and it says "pairing record missing"
    I also looked that up, followed all the different steps and nothing helped.
    I've tried updating my iTunes, every time I try it crashes and says it "failed to install". nothing at all is working and I'm getting very frustrated and losing my faith in apple...
    If anyone has any other idea, or advice, PLEASE let me know. it would be greatly appreciate.
    Thank you
    btw: I've tried the unplugging, rebooting, bluetoothing, everything I saw in the other forums and nothing helped.

    why would your be frustrated and losing your faith with Apple?  Sounds like your friend sold you a jailbroken phone.

  • My state state tax site won't recognize the Adobe app on my ipad.

    My sate tax site won't recognize the Adobe app on my ipad. Any ideas for me to get it to work.

    If the file is definitely open in Adobe Reader, and it still says you need to download Reader, the form isn't compatible with an iPad and you'll need to use a computer.

  • Ipod stuck in recovery, and iTunes won't recognize the device.

    My ipod is stuck on restore/ recovery mode, and iTunes won't recognize the device. The computer makes the beep noise saying that somethin is plugged in but itunes won't pick it up. It is iTunes 11.1.1 and i have a 5th generation Ipod touch. Any Help? Thanks (:

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • My I-cloud says I have no devices set up even when i'm logged in to my apple , how do I fix this problem? Please respond quickly, I lost my ipod and even when I try to place it in lost mode it still won't recognize that I have a device. What do I do?

    My I-cloud says I have no devices set up even when i'm logged in to my apple ID account, how do I fix this problem? Please respond quickly, I lost my I-pod and even when I try to place it in lost mode it still won't recognize that I have a device. What do I do?

    If you did not set up find my iPhone on the iPod, you can't find it.

  • Using Digital Editions on PC with multiple devices. DE won't recognize the Nook HD when I connect so I can't transfer ebooks to it.

    I tried creating a new ID and installing another DE for that ID. Still won't recognize Nook HD. Help!

    I would say this is not a question for the Reader forum, but for the Digital Editions one
    http://forums.adobe.com/community/adobe_digital_editions

  • My old mac and 3g won't recognize my iphone4s - and the new itunes on my pc won't recognize the 3g

    Hi, I'm having issues syncing my information from two separate computers to my new phone.
    I backed up my old iPhone 3g on my iBookG4. The G4 does not support the iPhone 4s because it's too old and I cannot update to Lion or Leopard because it's too old.
    I have a Dell that I bought in 2009 (i know i know, it was cheap and i had to get it for a class i was taking) - anywho, I have downloaded the new version of iTunes for the iPhone 4s and this version of iTunes won't recognize the 3g - I'm guessing because it is so outdated.
    So, I can't get the old computer to read the new phone or the new computer to read the old phone.
    What I attempted was home sharing with iTunes and that got all my music and apps, but contacts and calendars I can't move.
    Any suggestions??
    thanks.
    ps this mac is so old that the letter a just popped off the keyboard

    Syncing of devices running iOS4 and higher requires iTunes 9.x and higher.
    iOS 4.3 and higher requires iTunes 10.x or higher.
    Regardless, iTunes 9.x and 10.x require Windows XP Service Pack 3.
    Is your Windows system current with all Windows updates?

Maybe you are looking for