Raw 6.41 update issue blank white window

Prior to Camera Raw 6.41 update, PSE9 Organize opened and performed as designed.
Immediately after the update, and clicking Organize, it opens with an empty white square window appearing to mid right and half outside the PSE9 window.
Organizer will eventually open; however, if one clicks anywhere inside the PSE or blank white square, a dialogue immediately appears noting that PSE is NOT RESPONDING.
Clicking Edit produces no such blank white widow.
Once Edit is open and clicking Organizer, the blank white window does not appear.
I am certain the blank white window is not intended.

I just spent a long time at the Genius Bar trying to figure this out. What finally worked was updating Safari (because iTunes is part of the web browser). So try that.

Similar Messages

System Preferences opens to a blank, white window

I erased my drive when I set up a Dual 2.7GHz G5 tower for sale, and installed Leopard. Updated to 10.5.4. Then found that when I open System Preferences, I get a blank white window. I can go to the dock item and click to select a particular tab, but it only changes the window size. It is still all white.
The menu bar items also display only white. Any ideas??? I'm stumped. Also sold the G5, so must get it fixed ASAP.

I don't know if this will help: it used to work well in 10.3 and earlier, and quite often in 10.4.
Strange behaviour by System Preferences can often be fixed by trashing com.apple.preferencepanes.cache in Home > Library > Caches folder. Trash com.apple.preferencepanes.searchindexcache as well if you have it.
If this alone doesn't fix things after a logout/login, then trash them again (because it will have regenerated more bad files), together with com.apple.systempreferences.plist in Home > Library > Preferences folder, and in the Home > Library > Preferences > ByHost folder, the files com.apple.systempreferences.xxxxxx.plist, where xxxxxx = a hexadecimal numeric string.
You need to log out and log back in again for this to have any effect (or restart if you prefer).
If none of this helps, you will need to look in your log files to find out why your preference panes are not opening: the simplest way to do this is to use Console.
Open the Console application from /Applications/Utilities. It will default to showing the "Console Messages" and possibly the "system.log". Use the File menu if necessary to get both these logs open, and use the Broom tool to Clear both windows.
Now try to open System Preferences and see what appears in either of these windows. Copy and paste it here.
You may see a message saying "Crash report written to <pathname of crash.log>". If so, click on the "Logs" icon at the top left in the tool bar (preferably in another window). Then, depending on the <pathname of crash.log> in your message, look under either ~/Library/Logs or /Library/Logs by clicking the disclosure triangle, then click the disclosure triangle for "CrashReporter".
Find the crash log corresponding to your message and select it. It will open at the end of the log. Look back for the last line of asterisks in the log, then post everything after that to the end of the log.

Firefox opens as a blank white window when NVidia Stereoscopic 3D is enabled.

I just recently got a 3D HD Monitor for my desktop and I noticed that if nvidia's steroscopic 3D is enabled, firefox (and thunderbird) open as a completely blank white window. If you right click anywhere in the window it shows up as a blacked out rectangle. The minimize, maximize and close buttons do work if you know where to click.

I had the same problem as I reported in Bug 643316 in March. I uninstalled the 3D Vision drivers at the time and the problem went away. Today when I installed the NVIDIA 285.27 beta, I installed 3D Vision again, and I can no longer reproduce the problem. It did NOT require a clean install for me.

Blank white window?

Since upgrading to Mountain Lion I'm experiencing several weird problems that center on opening folders and windows.
First, frequently when I double-click on a folder to open it the new window is completely blank -as if it were an empty folder. But underneath it shows the correct number of items in the folder -you just can't see or interact with them. Likewise, there is a scroll bar at the side, but it won't move. This happens about one in five times I try to open something, and can happen to any folder (not associated with any specific folders or nests of folders). My workaround for this is to close the folder and then invoke the Get Info command. Then the folder will open properly.
A related problem comes when I move or copy folders. About half the time the action finishes, but the folder icon retains the new little progress bar and plus sign configuration. I can open the folder and its contents, but the icon won't go to its normal image until I (again) invoke the Get Info command.
The third issue which may or may not be related is that now when I use the back button in Safari I sometimes get a blank white page. At that point the back/forward/refresh commands are useless. I have to use the History Menu to go back, or open an entirely new window.
Is anyone else having these problems?? Any solutions?
Thanks!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Adobe cloud - opens to blank white window

just downloaded the adobe cloud for the first time. 30 day trial opens to blank white screen everytime, I can't try any programs. Thanks

I have the same issue.
Downloaded and installed CC ok.
Start CC and all I get is the CC banner at top of screen with cog symbol.
Rest of screen is white, blue circle goes round and round for few seconds while loading then disappears.
The only options when click on cog is Help, Pin to Notification area & Quit.
Have tried running as admin - no good.
Have tried renaming odm.db to odb_old.db - no good.
this is on desktop.
i signed up for the PS & LR package.

Camera Raw 6.2 update issue

I tried to install a camera raw 6.2. update for my Photoshop CS 5.1 (OSX 7.5.1). I got the error code U44M2P7.
What to do?

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

I installed the update for the latest firefox, it worked find until I restarted my computer now it is just a blank white window. Is there any way to uninstall that update? with out losing my favorites?

It worked fine even after it restarted. I don't want to uninstall it because i will lose my favorites.

Thanks for the help! How the **** are we supposed to know that we have to swipe the **** mini pages up instead of clicking the **** wiggling button???
I mean ***? Are we mind readers? EVERY time I leave a page I now have to sign in again and again. Apple is just BEGGING people to go get a nice Samsung mini laptop for LESS $.
I don't get it.
Since you, and others who were nice enuf to answer (thanks so much!! For doing Apples CS work for them for free BTW)
Maybe someone can answer this:
I take a lot of pix for eBay, sometimes 3-400 at a time. When I delete photos it's usually 1,000 at a time, and I assure you I'm not exaggerating. Up until now I was able to take the END pic and swipe the whole row and check 7 pix quickly. With the new ios7 I am unable to do it anymore (yet ANOTHER reason I don't want this 'improved' OS).
Does ANYONE know of a way to choose many pix at once to move or delete or whatever? Remember the old windows system where you could choose one pic, click it then hit SHIFT and click a lower one and it would highlight them all, in between, for a quick delete.
How can I highlight pix other than one at a time? There MUST be a way! And since I'm lacking a **** crystal ball I'm stuck. Help? And THANKS guys, really!
Rich

Camera Raw 6.4 Update Issues

I have PS CS5 and have downloaded the new camera raw 6.4 zip file and when I double click the AdobePatchInstaller.exe, Adobe Application Manager opens up and I get the error
"Error Loading Updater Workflow"
Can anyone help me with this issue, it would be greatly appreciated.
THANKS!!

I am using windows 7
I am using jzip and unzipping it is not the issue.
The problem happens when I double clich the exe file.
The Adobe Application Manager opens up and I get the error
"Error Loading Updater Workflow"

What does one do when they get "secure link to itunes store has failed." got this while doing diagnostics test. clicked on help but just got a blank white window. original problem stems from inability to access the itunes store.

I got "secure link to itunes store failed" during a diagnostic test. unable to access itunes store and nothing i do works.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Export Next Page Zoom and Search Issues - blank/white page freezes report

I'm using a vendor product that uses Crystal Reports Viewer for .NET v13.0 on a 64-bit windows 2008 server.
Everthing works fine in the vendor's environment but when I installed it on my servers when I try and Export, click next page, zoom or search I get a plain white overlay over the normal UI and it freezes the report.
Specifically if I click the export icon for a split second I can see the export dialog show up but it's immediately covered up by a white page that is the same size as the export dialog. The rest of the report is shaded gray as normal but it freezes that way. If I click on the gray area then hit ESC it goes back to normal, but I can't export anything.
Same basic behavior when I click Next or try and search for text. A small progress window shows but is white only then, I can't hit ESC and have to close the report out.
With zoom if I click on the zoom drop-down I see the zoom choices for a split-second but it's again covered over by whiteness.
I've searched through this forum quite a bit and can't find any similar issues. I can see all other graphics just fine and this same server was working fine with the 2008 version in the past. Are there any temp directories or special permissions required?
Thank you!
Tony.

Hi Tony,
If it is an install issue there should be a log folder that may indicate if there was a problem.
They really need to dig into the problem, if they have questions pass them along or if they have support with us they can create a case to help debug the issue.
You may want to search hear also, there have been a few post on this question but not sure what the results are.
Thanks
Don

Blank white window on safari 5.1

you people in apple support are not giving any real solutions to user problems

Had the same issue a time ago. No solution here. Other browsers work just fine.

Firefox was working previously but when I click to open it all I get is the top blue Windows bar with Mozilla Firefox labeled in it and a blank white window. What happened to everything?

June 25 my virus software detected a threat from milkiwals.com and zonedg.com. Although the virus software said it contained the threat, I continued to get a widow opening asking if I wanted to run an unknown program in a sandbox, and the same threat alerts would continue every few minutes. I then noticed a new exe running in the task manager labeled conhost.exe. I removed it to the trash the threats stop, but would come back when I did a restart, so I did a system restore to June 24. I restarted the computer with no more alerts. I thought everything was fixed so I shut down the system for the night. But when I restarted the computer on the 26 I got the above describe Firefox problem.

This began to happen to me when I tried to run two separate profiles simultaneously on the same installation of firefox with -no-remote

Blank white System Preferences window

Hello all,
I purchased a secondhand G5 for the purpose of having a second internet station at home (I do most of my work on a late 2008 MBP but we've got multiple people here who like to use the Internet at the same time). When I set up this computer, it was hooked up to an old flat screen monitor (bought when they first came out) the HD was wiped clean, Leopard was installed, the internet was set up and working and everything seemed good to go. However, I wanted to get into the system to change the monitor resolution setting since the type/icons were a little big for my taste.
When I pulled up System Preferences, I got a completely blank white window. This happens every time System Prefs is launched. I can click on this window where normally icons would be, and things seem to happen (the window changes size) but it remains completely white. Moreover, all of the pulldown menus from the top menu bar also are blank white. I can move my mouse down in the File menu where Quit would normally be, and I can click on it and System Preferences quits. If I quit out of System Prefs, the Finder and other software windows act normally. When I log into System Prefs again, same blank white window, same problem.
This blank white window thing also happens with Preview, but I have not noticed it with any other programs on the system (yet).
Here's what I've done to troubleshoot:
Discarded appropriate systempreferences.plist file in the User>Library>Preferences window, also appropriate file in User>Library>Caches. Emptied trash and rebooted. Same problem.
Reinstalled Leopard, 10.5. Tested, same problem. Upgraded with combo pack to 10.5.8, tested, same problem.
Swapped out video card for a known working video card, tested, same problem.
Swapped monitor for known working new monitor, tested, same problem.
Am I missing some other .plist or similar file that should be discarded? Has anyone experienced anything like this and been able to solve it? Would this be due to software issues, or some kind of hardware issue? Because I can't see System Preferences, I can't create a new user account and discard the old one to try and resolve any software issues, my only choice is to do a clean install (which I have done to no avail).
Help? I'd appreciate any guidance. Thanks in advance.
Raji

Well, at least we are seeing some light here. I forgot about Safe Mode! When I started up into that, I can see the System Preferences windows just fine... it's no longer white, and I can select what I need and make changes.
However, I have done permissions repair from every possible angle (both from HD and DVD), I have reset the PRAM, and I still get a blank Sys Prefs window on normal startup.
The only thing suggested here I have not tried is replacing the PRAM battery (since at the moment, I don't have one). That will be the next angle of attack but I'll have to wait to get one in.
Other than the battery, could this be some kind of peripheral or software conflict?
This is bugging me! I mean really.... it's just an Internet station, but one does want things to work properly nonetheless!
Thanks for the help so far.... ! It has been useful.

When opening a second window, homepage doesn't open and can't access any other site, stays a blank white screen.

After updating to Firefox 6, every time I open a second window, all I get is a blank, white page. My homepage doesn't open, either, even when I hit the home button. I have to manually type in my homepage address, and then, it's the only address that will show in the address bar, even after I leave the page or open any other tabs. The same thing happens when I open new tabs in the second window. Also, the back and forward arrows, stop, and refresh buttons do not work in the second window. None of the short-cut keys on the keyboard will work with in the second window, either. Most of the time, any page that I go to, in the second window, continues to load, never fully loading.
I even went back to Firefox 5 to see if that would solve the problem, but it didn't. I still have the same issues.
Everything appears to be working fine in the first window.
How can I clear all this up?
EDIT: I waited a few days and reinstalled Firefox 6.0 and everything seems to be working okay.

There's a good chance this is related to a bug that kicks in when you do not have Flash running in any tab and you open a new window to a page that does use Flash. The details are in this recent thread: [https://support.mozilla.org/en-US/questions/955659 Opening New Windows and Shockwave Flash].
I don't know whether opening a Flash site in a private window makes this problem occur more frequently. Maybe it does because the new window is more isolated from the previous one???

ITunes store issue .. blank white screen

Ever since updating to the iTunes 11.1 earlier in the week, every time I go to access the iTunes Store it fails to load properly and i'm left with a blank white screen. Ive tried reinstalling/repairing itunes but both failed to help olve the issue.

Hello jdtv05,
I found a few of articles that might help with the issue you are experiencing with the iTunes Store.
First, I recommend reviewing the steps in this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend continuing with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Raw 6.41 update issue blank white window

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