Raw - Canon 70D - PSE12 Why don't they work together??

I just purchased a Canon 70D only to find out that PSE 10 does not support the raw files. I read on here that I needed to update to PSE 12 and that it supports them. Why then after I have now upgraded to PSE12 am I still not able to open my raw files?

lol I just figured it out! Yay!! OMG I have stressing out over this. Phheww You have now idea how relieved I am right now

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I am so Frustrated with my apple charging devices! Why don't they work?

I own Three apple products , i Ipad Mini, i Ipad 2d gen and aniphone 4s. If I can't "Charge them why have them!

I have four Apple products: an iPod Touch, iMac, MacBook Pro, and iPad Mini - and I haven't had any problems at all.

IS IT IMPOSSIBLE? My iTunes library says 4149 songs, my iPhone says 4148 songs, and my iPad says 4147 songs. Why don't they match?! How can I fix it???

My iTunes library says 4149 songs, my iPhone says 4148 songs, and my iPad says 4147 songs. Why don't they match?! How can I fix it???

Yes. I selected all songs and checked them (in case I missed a few) and synced. I have also tried uninstalling iTunes and reinstalling it. I tried selecting all songs and unchecking them, re-syncing my phone (which didn't get rid of the songs on my phone like i thought it would), then selected all songs again, checked them, and resynced again--nothing changed. I went to the iTunes store and selected "Check for all available downloads" and it gave me the message"All purchases have been downloaded for this account." I checked for duplicates, deleted a few and resynced. This reduced the number of songs, but it still doesn't match what the iTunes library says...I don't know what to try next...

My UI preferences are set to identical settings in Illustrator and InDesign, why don't they look the same?

My UI preferences are set to identical settings in Illustrator and InDesign ("scale to lower supported scale factor") and AI looks perfect, ID is too big. Why don't they look the same if the settings are the same? Driving me CRAZY. I have my windows scaling factor at 124% and it needs to stay enlarged, otherwise nothing else on my system will be readable. The inconsistency of the workspaces is so annoying.

Hello billwoodard11,
Thanks for the question. If your computer is not compatible with HD 1080p content, you should receive a prompt stating so - but should still be able to download the content for use on other devices. For more information, check out this resource:
Purchasing and viewing HD videos in iTunes - Apple Support
http://support.apple.com/en-us/HT201850
How to purchase, download, or view HD 1080p content
iTunes 10.6 by default is set to purchase, download, and playback HD content in 720p. You must change your local preference setting if you prefer to download, purchase, and playback HD content in 1080p. Depending on your computer's hardware configurations, you may be unable to purchase, rent, or playback content in 1080p. iTunes may display the following dialog:
On Mac or PC
Download the latest version of iTunes. You can download iTunes for free.
From the iTunes menu, choose iTunes > Preferences > Store (for PC, choose Edit > Preferences > Store).
Next to "When downloading High Definition videos, prefer:" set your preference to 1080p1.
Click OK. Now, when you purchase or download HD content, your computer will always download in 1080p, when available.
Depending on your computer's hardware limitations, you may be unable to purchase, rent, or view HD content from the iTunes Store. If you are trying to view HD video on an external display, the display must have a digital connection (DVI, DisplayPort, or HDMI) and support HDCP.
Check out the following resource for information on downloading past purchases, including information on playing purchases on Apple TV:
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519
Thanks,
Matt M.

Now that iPad has multitasking gestures, why don't they just add a gesture for going back and forward in safari?

Now that iPad has multitasking gestures, why don't they just add a gesture for going back and forward in safari? Just like in a mac, with the multitouch gestures. The osx Lion got the launchpad idea from the ios, so why don't the ios gets something from osx?

Send them feedback and make the suggesion. We're just fellow users here, we have zero control over anything Apple does.
http://www.apple.com/feedback/

Why don't they add an update where there is a password recovery feature?

ive lost many of my apple tech and its gone to waste losing finding them because i forget my password. why don't they have a system to recover your password?

They do. If you forget your Apple ID password, you go to Manage your Apple ID and click on Reset Password and answer your Security Questions....
Is that what you are referring to?
GB

Why don't they have a 16gb 5g iPod touch?

Why don't they have a 16gb 5g iPod touch?

the reason is that people are using more and more memory so because the pictures are higher in resolution they use more memory with the retina display so they need the extra memory to store more photos/applications/movies and of course videos that you record.

Why don't they put how much usage each update will take. I am on broadband and not sure if I have enough GBs left to do an update.

I have broadband and it just cost me $75 OVER my monthly bill to download Yosemite and the update for iphotos. NOW, I have notice that it needs two more updates. Why don't they tell us how much data will be used with an update so we can plan when and which updates to do now, and some later? The old system they had, they did tell and I was able to ration out which ones to update over the months.

It all depends on how much you'll use the iPhone for internet access. Personally, I use it frequently (work email, browsing with Safari, the Amazon.com app, etc.,) and I use 200-300 MB per month. My wife does not use her iPhone for much outside of email, weather, etc., occasional Internet browsing, and she uses 40-50 MB per month. So, you should be fine with 150 MB.
Hope that helps...

FCP 7 and Motion 5, do you know if they work together?

If one wants to keep editing in FCP 7 but also wants to use Motion 5, do you know if they work together and can send things easily back and forth between the two like FCP 7 and Motion 4?
Also, does Motion 5 over write Motion 4? Thanks

On my system, all the old apps were indeed transferred to the new 'applications/Final Cut Studio' folder (including Color, Sountrack Pro, DVD Studio Pro and so on). It didn't say that so I missed it at first.
You may want to make backup copies on your mac before installing the new apps just to be on the safe side, though.
After installing the new versions, you can still use Motion 4, Compressor 3.5 and FCP 7 out of the backup folder.
Compressor 4 will work with mov files (both self contained and referenced) created from FCP 7. I haven't tried to send a timeline from FCP 7 to Compressor 4 yet but since so little has been changed in Compressor 4 I guess that will also work.
Anyway, you could always go back to Compressor 3.5 if needed.

Elements 12, camera raw, Canon 70D

Just installed elements 12 and I'm not able to open my raw photos. I'm getting this message.
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
I have a Canon 70D. I can't find any updates for this software. It says that I need plug-in 8.1 and it ships with that plug-in, supposedly.
Any help would be much appreciated.

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
The 70D requires Camera Raw 8.2 or later.
Elements 12 ships with Raw 8.1.
So a Camera Raw update is required.
Clicking Help > Updates in Elements 12 should work.

HT3458 Why don't they allow the apple ear pods to work with this shuffle?

I have a third gen iPod shuffle that I love, but the old apple earphones kill my ears. They should update either the iPod or the ear pods to work together.

Have you ever found a product that always works and never fails for anyone? I sure haven't. Things always break for various reasons and usually it isn't the manufacturer's fault. I can see why you are upset, I'm not faulting you for that, but the bulk of ipods out there work fine, otherwise apple would not still be making them nor would people buy them.

My question was how do you control bass and treble on your Mac pro? he act of the matter is you can't. Why don't they just say that rather than reading all of the ********

My question was how do you control bass and treble n a Mac Pro with the latest software.
The answer is you can't
In summary why don't you say that upfront?
Instead of reading a bunch of crap that says nothing

just a suggestion: try soundflower or Audio Hijack Pro. I know with the 2nd one, you can control the bass, treble, and all that, with anything that makes sound, from itunes, to Safari, DVD player, Skype ( I guess) and other stuff. Worth the $, IMO, so in answer to your question dbumgardner1, no, no you can't. I suppose in that sense, Windows has us at a loss. We also need 2nd party stuff to play BluRay's, too. However, I haven't seen any Macintosh viruses (virii?) for a long long time....
so, there's that....
JB

I have an Apple id and an icloud idea, do they work together?

I just got a new laptop, I downloaded icloud and it told me to make an icloud acount. My apple account is just a user name not an e-mail. icloud wnated me to use an e-mail for the username so now I have two accounts, and apple id and an icloud id. Can these work together? I would like to backup my music and what not to icloud because when I sync my iphone to my new computer it wants to delete all the stuff. Though when I open icloud on my computer I dont see anything about music or apps. I'm just very confused about how all this works. All I want to do is put music on my iphone from my new computer without losing all the stuff I have now. I don't get how icloud works either.

Did you already activate iCloud on your IOS device using that same apple ID?
"To create an iCloud account you need an iPhone, iPad or iPod touch with iOS 5, or a Mac with OS X Lion v10.7"

Literally the worst customer support experience I've ever had to deal with -- Why don't they let their customers speak to supervisors on demand?

Call 1: I spoke to them to see if I was eligible for an upgrade. It turned out they had accidentally counted a temporary phone switch to an old device as an upgrade. The representative was extremely slow minded and took over an hour to read through my notes and process what I was saying happened, consulting with his supervisor multiple times. He claimed to have noted everything and told me I had to go to a verizon store to verify in person that I was still using my original phone, and that then I would be able to get an upgrade immediately.
Trip to the store: Drove an hour only to be told by the store rep that there were NO NOTES on my account about the issue and there was nothing he could do to help me and that I'd have to call customer support again. The store was closing in 20 mins and customer support seems to take 45 minutes minimum to resolve anything, so I left.
Call 2: Asked a woman to speak to a supervisor about the guy who wasted 2+ hours of my life and gas money. She put me on hold for a long time, came back and said they were all busy right now, would I like to leave my complaint with her? I said no thank you, I will keep waiting. She said ok, and proceeded to hang up.
Call 3: Asked a different woman to speak to a supervisor, she put me on hold for a long time and then told me that since I wasn't an authorized user I could not speak to one... lol ok. Had a family member call and authorize me.
Call 4: Asked a guy to speak to a manager. He insisted on taking the complaint himself. Why would I trust someone to take a complaint about their colleague possibly sitting a few desks away when many of them have proven to be incredibly incompetent already? It sounded like we were making progress... then he hung up too.
Call 5: Asked yet another woman to speak to the manager. She demanded a reason, I told her it was to make a complaint and she told me about a dozen times that the managers would just tell her to take the complaint. I insisted, she refused... finally I threatened to close all of our accounts unless she let me speak to a manager. She said they couldn't right now since the office was closing soon, but that one would call me within 24-48 hours. I'd bet my life savings that never happens. At that point I tried to talk to her about the original upgrade issue, and she said her system had suddenly crashed and that I'd have to call back the next day... Seriously???
Absolutely unreal how horrible their customer support is. Will be switching to T-Mobile immediately.

Having worked in customer service, I have some experience with this kind of situation. Reps are typically trained to make all attempts to handle complaints by themselves, because there are obviously many more reps than supervisors. They're usually REQUIRED to fully authorize the account and to get the whole situation from the customer prior to referring you to a supervisor. One of the biggest problems is that many customers think that demanding a supervisor is a way to guarantee you will get what you want. If the reason for your request to escalate isn't a valid one, the supervisor won't give in to you either.
There are plenty of times in my own experience, especially as a brand new rep out of training, that I took a long time to research and get an understanding of the issue. Yes, I wasn't moving at light speed, but that doesn't make me an idiot. It means I was trying to gather as much info s possible to try and deal with the issue. But I had plenty of customers tell me I was stupid and to transfer them to my supervisor, simply because I took longer than their patience could tolerate to get all the details I needed.
I have never had a job that I executed flawlessly day in and day out. Maybe you have and that's why you can't tolerate a person taking a little longer to wrap their head around the issue, but I'd rather doubt it.
I also don't think you will find reps who work at light speed and utilize a magic wand to fix people's issues at T-Mobile, either, but I guess it never hurts to try.
Just to clarify: I do not work for Verizon and never have. I worked for a residential phone and internet company.

For the iPad 2. Why don't they make a recording app just like the iPod or iPhone ?

I have an iPad 2. I want to know why there isn't a recording app that isn't on for factory apps? Can they make an update or something for one?

I'm sure they "can" do it. It's up to Apple if they "will."
Submit your suggestion here.

Raw - Canon 70D - PSE12 Why don't they work together??

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