Raw files issue

I am attempting to import raw files from a Cannon xti. I have a mac book pro and some files transfer properly and otehrs do not. i can see the file after import, but it says file not supported when I try to open it. The file remains gray in the project window. When I firts got the camera a few weeks ago, the files loaded fine. I did the 1.5 upgrade and this started happening.
Can anyone help?
Doug

The raw file of your camera are not supported yet by Aperture.
The next OS and Aperture update should bring support to it.
The first file you import from your camera were jpg which is supported.

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Photoshop raw file issue

Hi
I have photoshop cs5 which I have installed on a new laptop, I use a canon 550d camera and take shots in Raw, I get an error message when trying to open a raw file, I understand that I need a plug in or update that will make my canon 550d raw files compatible, so I have tried downloading 6.1 and other updates/plug ins but I don't really understand what is happening but it is not working, do I need a unzip program? if so I have to spend £30 buying that to be able to install an update?
please help as I have lots of photos to sort out in RAw.
Thank you

update manually, http://www.adobe.com/downloads/updates/

Canon 6D Raw file issues. Help?

6D camera Raw files will not open with CS6. I know it needs the 7.3 Camera Raw to support these files while the CS6 only has the 7.0 camera raw. Help me! Is there any way of updating the Camera Raw? Or do I need to spend another 500$ on something that I just bought last year. This camera came out last year, why doesn't this program support these raw files.

Sure. ACR updates are free. Help --> Check for Updates is your friend.
Mylenium

CS2 Raw File issues with Nikon D90

Just saw the post on Nikon D90 non compatibility with CS2 raw file format. Questions are where to go from here. Running Windows XP with a AMD Athlon (tm) XP3000+ 2.16 ghz 448 mb ram. Is Cs4 or Cs5 compatible with my system. I used a D70 for years and had no problems. What is going on here? I can probably add ram to get the 1000 mb of ram but what about the rest? Is there another alternative other than a new system?

Caution!
Before plunking down the $$$ for CS5, look for the several threads around here where people are discovering their older AMD processors are not compatible with Photoshop CS5!
For example: http://forums.adobe.com/thread/630771
I'm not familiar with the processors in the AMD lineup, but it's possible yours will not run Photoshop CS5 until such time as Adobe releases an update.
-Noel

Aperture / Leopard / Nikon RAW file issues

I run a small business with multiple macs, some with leopard, some without. I've found that on the Machine with leopard, the RAW image files from my Nikon Camera com out corrupted, both in Preview, Quick Look, and Aperture. When I tried them on My machine running Tiger, they are fine, but after I try them in leopard, find them corrupted, and bring them back to Tiger, they're still corrupted. Any ideas on what's causing this, I hear Time Machine and Aperture don't get along, but I've tried it both with and without it, and the same issues come up. HELP!!

Consider yourself fortunate if you've had no issues but even Apple knows there are many users experiencing various corruption issues. I myself have been in contact with support personnel at Apple regarding issues with jpegs. I have over 1500 of 2100 jpegs that not only do not display in Aperture but any attempt to do so will crash the application immediately. Not only that, but attempting to view them in the Finder or Preview will do the same. I've had no issues with NEF but I've also temporarily stopped usage of Aperture and have reverted to my copy of Lightroom which displays none of these issues in discussion here but does have other issues which are well documented on the Lightroom forum.
Just for the record, I did a clean install of Leopard and then installed Aperture 1.5. I then upgraded to 1.5.6 before restoring my backup library. The crashing started immediately and it wasn't until several email exchanges with a very responsive Apple engineer that we determined an issue with the jpegs.
null

RAW File Issues

Shot some photos (not in Live View) on Nikon D800 today - uploaded these NEF Files into LR4 with no problems & after downloading & installing Adobe Release Candidate Software Updates was able to open these files in Adobe Photoshop 5.1 but not in Adobe Elements 10: software not yet quite ready?? Any ideas anyone please??

Caution!
Before plunking down the $$$ for CS5, look for the several threads around here where people are discovering their older AMD processors are not compatible with Photoshop CS5!
For example: http://forums.adobe.com/thread/630771
I'm not familiar with the processors in the AMD lineup, but it's possible yours will not run Photoshop CS5 until such time as Adobe releases an update.
-Noel

Can't preview RAW files in Bridge CC, administrator issue?

Can't preview RAW files in Bridge CC.
When i try to upate Bridge, it says:
Bridge is unable to check for updates, cause it can't connect to the internet or user is logged in as a non-administrative user.
So then i have to log in as a administrative user to the Bridge...and update..
Can't it be done easier???
I must also say i have also Bridge CS6 installed on pc and there everything is working fine.
Thx.

1/ Adobe Bridge should be possible to open without administrator issue.
By default it does, something seems wrong with your install
2/the images DO appear first for 2 or 3 seconds , then it turns to a RAW file icon.
Again indicating a wrong install, you see the embedded jpeg previews briefly but then the Raw thumbs should be build. When you see the generic Raw icon this means you don't have the correct version of the ACR plug in installed to match your camera or no converter at all.
Try this page:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
3/i only succeed in openening Bridge descently , so with ableing to see RAW files , WHEN i go to c:/progamfiles/Adobe/AdobeBridhecc/Bridge.exe
When, If i copy the exe file for opening Bridge CC and i put it on the Desktop, it DOES NOT Preview the RAW files.
Here you have lost me. As a Mac user I'm afraid I don't know nor understand anything about .exe, I download the .dmg file for an application which then automatically opens and I just click on the install icon, provide admin password and serial number once and then start using it without bothering about install ever again

Issues with NAS, iPhoto, RAW file format, AEBSn, Leopard

I think I've isolated it down to a networking stack issue with Leopard, but I was hoping I could get some more thoughts/advice. I don't want to downgrade to Tiger, but I may need to! Either that or host my iPhoto library locally.
Scenario:
My iPhoto library was messed up. Some albums were missing and it couldn't seem to find them. Rebuilding my library was giving me errors. So, I decided to start fresh. I created a new library and began importing files. I noticed that my RAW (.CR2) files were showing glitches in them! These were major glitches, like big squares of blue or yellow and distorted pictures. I checked the original pictures, those were fine. I checked the pictures in my new iPhoto library, those files are corrupted! Not the thumbnails, but the files themselves. I opened the file in Photoshop to verify. Yup, busted.
Attempted Solution:
I tried downgrading to iPhoto 7.0 from 7.1.1, thinking that that might be the problem. Still having issues with the RAW files. Do I need to downgrade to iPhoto 6? I can't believe that's the answer. Even in iPhoto 7.0, the problem persists.
Now here's the interesting thing: not all files are broken. Some files work, others don't. Some files are imported without glitches some of the time; reimporting them results in a glitch. That suggests to me that it's a networking problem.
I'm using 802.11n to an AEBSn2 (gigabit), which has a ReadyNAS NV connected to it by gigabit ethernet. I don't think it's a hardware network thing since everything seemed to work in Tiger.. I think it's a way that Leopard handles the networking stack. Didn't they revise the underlying network stuff for Leopard?
Help!

Are you able to switch to 11g? I heard that helps for some people. I haven't tried it yet. Right now, I have about 7500 photos, so I want to copy everything and back it up. Once I get it backed up, I'm going to try other solutions, but it may be a few days before I get anything tested.

ACR 4.1 Issue - Lightroom Issue with Nikon D40x Raw Files

I am running Windows Vista and CS3 and am trying to process Nikon D40x raw files (NEFs) using ACR 4.1. The images come up properly in Bridge. However, when I try to add metadata using a metadata template, I get the error: "There was an error writing metadata to DSC_130.NEF." When I try to rotate an image in Bridge, I get the same error. If I try to do a Batch Rename, the name does not change. If I double-click on the image, it opens properly in ACR and the image can be rotated in ACR, and it then appears rotated in Bridge.
I also tried importing the D40x images in Lightroom. The following error appeared: "Problem Importing Files. The following files were not imported. The files appear to be unsupported or damaged."

Jeff,
I installed camera raw.8bi (size is 10,187kb)in
c:\Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats
I'm beginning to think this is a Windows Vista issue. I just installed ACR 4.1 on my XP laptop and it works fine. For both the Vista machine and the laptop, my raw files are on an external drive. If I move the raw files on the Vista machine from the external drive to the c: drive, there is no problem. I'm exploring whether there is some permissions issue in Vista that is not allowing me to write to the raw files if they are on an external drive. Ain't new operating systems just great fun!
Thanks!

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

Issues with RAW files from my 7D

I have Aperture 1.5.6 on my computer and the software updater says that is the current version. I shoot with a 20D and a 7D. I upload my raw files to Aperture and edit them from there and then process for a jpeg. However, every time I upload a raw file from my 7D I get the following message when I click on it to edit it: Unsupported Image format.
Any words of advice, other than just buy Aperture 3??

I have Aperture 2.X and had zero issues with RAW files from a 7D, so I think the problem is you are on 1.X. Converting to DNG first was a good suggestion if you don't want to purchase 3.X. Yet another reason to hate proprietary raw image file formats.......

Lightroom corrupting RAW files? Hardware issue?

I've started having some issues with RAW files being corrupted when I open them in Lightroom. I've done a lot to troubleshoot and narrow down the symptoms, and here is what I can tell you. If anyone has any ideas for how to solve this, I'd really appreciate it!
Equipment
Canon 7D, 1 32GB CF card, 1 4GB CF card
Lenovo Laptop, Win 8; Lightroom 4
Dell PC, Win7, Lightroom 5
Here's what the corruption looks like in my Library view. Note that all of the photos are the same. I just rapid-fired a bunch of shots down the hallway to test this out.
I first noticed the corruption on the PC, pulling photos from the 32GB card. I bought a new hard drive (SSD hybrid), installed a clean version of Windows 7, and upgraded to Lightroom 5, then the 5.3 update. I re-downloaded some photos from the 32GB card, and they still show up corrupted. So here is my further testing:
I shot a series of photos like shown above on the 32GB card, downloaded them on the laptop with a new USB cable. The photos look good.
I shot a series of photos on the 4GB card, downloaded them to the laptop with the same cord, they look good.
I imported the same photos photos from the 4GB card and from the 32GB card on the PC with my existing Lighrtoom Catalog and they are corrupted.
I created a new Lightroom Catalog on the PC and downloaded the same photos from the 4GB card and from the 32GB card on the PC and they are corrupted.
So what gives? I think we can rule out corruption or issues on the hard drive, the OS, the USB cable, and both of the CF cards. It baffles me that a new HD, clean OS install, new catalog, new USB cable, and upgraded Lightroom haven't solved the problem. Is it possible that there is some other part of the hardware on my PC which is corrupting the files?
I'd love some insight if folks have any ideas!
Thanks,
Adam

Was this ever figured out AdamCohn? I have a very similar issue. I have actually watched two photos over the last two days become corrupt while viewing them in Lightroom. I am not suggesting LR is the cause (as I know this is almost always hardware related) but it has happened right in front of my eyes while LR is interacting with the images (I believe).
Scenario:
Images were
* Imported into LR on different days (about a week apart)
* Imported to different hard drives during import (one an SSD, another to a typical HDD)
* Behaving normally in LR until corruption (i.e. previews were built without issue, was able to develop and export images. Showed fine in Finder).
After viewing the images in Loupe view and watching them flip instantly to a visual mis-mash similar to what you showed the images were permanently screwed. The appear the same way in Finder and in Photoshop
I have not noticed any other issues in any other app or area of the system. Everying seems to be running smoothly.
Troubleshooting:
* Memory tests:
- Built-in Apple memory test (normal + extended).
- MemTest (as described here: MemTest for Mac OS X Tests your RAM). Ran it twice, all tests passed.
* I am running some HDD checks now, but with the two images being on two different drives I suspect the likelihood of this being a drive issue is extremely small.
Suggestions?

RC 8.6 Issues with Nikon D810 NEF RAW files

RC 8.6 does not correctly process Nikon D810 NEF RAW files. See the following blog article for some details:
Nikon D810 vs D800E ISO Comparison

This is very helpful. My current workflow, until ACR 8.6 and LR fully support the Nikon D810, are to use the DNG converter and import the resulting D810 DNG files into my LR catalog.
I have not yet tried this (traveling right now), but I assume I can still make a custom profile using the X-Rite ColorChecker Passport and it's associated software for my D810 using the RC 8.6 DNG files. This is my normal workflow for all of my other cameras in LR, but the process is direct from native RAW and not DNG (to produce the custom profile).
Sent from my iPad
On Jul 28, 2014, at 6:51 PM, "max.wendt" <[email protected]> wrote:
RC 8.6 Issues with Nikon D810 NEF RAW files
created by max.wendt in Adobe Camera Raw - View the full discussion
Until Lightroom gets D810 support, you will need to use the ACR plugin in order to see the profiles. The DNG Converter always uses Adobe Standard, and embeds it into the DNG. Lightroom 5.5 doesn't have the D810 profiles.
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Is it true that Lightroom 4,4 has an issue importing RAW files from Nikon D610 ?

Is it true that Lightroom 4,4 has an issue importing RAW files from Nikon D610 ?

Hi Kenneth L,
Please use the below link to convert your raw files to DNG files then you would be able to import the files in Lightroom 4.4
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6 For Mac
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6 For Windows
Thanks

Raw Files Corrupted or Software Issue?

Hi guys, first post here! I have been looking for info on this particular issue but can not quite find an aswer. So here is my issue...
I shoot on a Canon 60D, have so for 2+ years always in RAW and now using Photoshop CS6 with the latest raw plugin. I just shot some photos and am having major issues, see below. This is how all of my RAW files look. Blown out, pixelated and just all around awful.
When looking at them in camera, they look fine as well as the thumbnails when transferred to my computer. However when I open them up in Photoshop this is what I get. Also, if I convert the imges in camera from RAW to JPEG and then transfer them to my computer they are fine and look the way they should. Any thoughts? Thanks!

The difference of the reply #4 shot and the initial shot that has very strong blue coloring, appears to be the use of flash which brightens the foreground with daylight-balanced flash lighting and minimizes the overexposure of the colored lighting, so while you can see the various colors, they aren't overexposed, which leads to banding as the channels clip at different points on the way to white. One issue with the reply #4 image, of the DJ, is that the blacks are not very black.
Back to the original topic: the files do not appear to be corrupted, nor does there appear to be a software issue. But the Adobe Camera Raw defaults don't look good for these pictures in extreme lighting.
I was able to extract the camera embedded previews for each shot using ExifToolGUI. These are reduced-size but should show the toning and color processing the camera would apply to its own JPGs. If these are not what you see for the JPGs from your camera then you might supply those as part of your shared dropbox folder.
I am using Lightroom 5.3 to do the comparisons which should duplicate the processing done by ACR 8.3, but it provides an easier to show side-by-sides as well as the processing applied in the last example. I am using a Windows 7 64-bit computer with a standard-gamut monitor that is profiled but that profile is close to sRGB so I have not taken the time to convert my screenshots to sRGB since they will almost be the same either way:
A comparison between the camera processed raw files and the Adobe processed raw files shows us that the default Adobe processing is more saturated, more contrasty and with harsh color transitions as compared the camera jpg. The Copy 1 is a virtual copy in Lightroom so I could reset it to default values and not touch the original user processing supplied in the XMP:
However, by merely changing the camera profile in the Camera Calibration section from Adobe Standard to Camera Standard we see almost the same rendering between Adobe and Canon, so if you're trying to start with the same place the camera rendering is, then just switch your camera profile to Camera Standard:
Now, the dropbox version of IMG_3277.CR2 came with an XMP file that has user settings that are much improved compared to the default rendering, and this includes quite a bit of change in the Camera Calibration sliders to reduce saturation and shift hues a bit.
Here are those user settings with the Adobe Standard camera profile at the left, compared to a pay-for VSCO Fuji film simulation profile along with using Auto Tone, Exposure -1 and Tint -150 to reduce the purple, on the right, but not quite as much as the OP's settings. I'm not saying mine is an improvement or that VSCO profiles are useful, just that there are many ways to adjust an image and color profiles can make a difference especially in extreme lighting situations as we have, here:

Raw files issue

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