Raw files won't import when shot in raw+jpg

I just shot in raw+jpg for the first time. Lightroom 4 won't import the raw file but will import the jpg. It says something like "lightroom doesn't support this raw file format". I don't get it though because if I shoot in just raw it will import fine.

If your camera is supported by current version of Lightroom, then the raw file(s) should import.
So, is Canon EOS Rebel XS 1000D supported by Lr4.3? If so, it should go (assuming you've got 4.3 installed), if no go, a bug report should be submitted, promptly, at:
http://feedback.photoshop.com/photoshop_family/topics/new
If not, consider a feature request ('Idea', for camera support) using same link.
Rob

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Panasonic RAW files won't import into Aperture 3

I've just upgraded from Aperture 2 to 3, mainly to start using the RAW format with my camera, a Panasonic GH2. The Apple support page clearly states that Aperture 3 supports the RAW format for this camera while the version 2 does not.
Today I've loaded Aperture and fired a few test shots, some in jpeg and some in RAW. When I connected the camera to my Mac the shots seem to have loaded but only the ones in jpeg format are visible. The RAW files are represented in the browser by blank squares; when I click on them each one states 'Unsupported Image Format'
Do I need to change something in the import settings in order to load RAW files to Aperture 3, something which doesn't apply to jpegs? Or does Aperture 3 simply not support the format for my camera, despite what is stated on the Apple support pages.
Thanks,
Mike

Problem sorted. I updated all my software and the RAW files now load correctly.

Sony A77 Raw Files Won't Import Without Crashing

Ever since I upgraded to Mountain Lion on my 15" Macbook Pro Mid 2010, iPhoto crashes when I try to import. So far I have reinstalled Mac OS X 4 times and iLife (after deleting everything) once. This is from the crash log "*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSArrayI removeAllObjects]: unrecognized selector sent to instance 0x1eef4b70'." I have no idea how to fix this.
My iPhoto crash log:
http://pastebin.com/wKBAHNnT
My Aperture Crash log:
http://pastebin.com/yP6BwQGN
Also everything on my computer is up-to-date.
Is anyone else having this problem with the Sony Alpha 77 (A77) and its Raw files?

OT: Sony DSLR talk.
Your response indicates you took my comment as a challenge to your decision. It wasn't. I own both. The a900 has the biggest, brightest viewfinder ever put on a camera. It's worth experiencing sometime. Michael Reichman reports (discussing the Nikon D800/e):
Optical Viewfinder
There has been so much attention paid to the latest generation of mirrorless cameras and their electronic viewfinders that it's worth mentioning that as good as they are, a full-frame optical viewfinder through a large glass prism is still the gold standard. I discussed this with an illustrative example in my recent Sony NEX-7 Six Months On Report.
But, having said that (as Seinfield was wont to say), this isn't the biggest and the brightest OVF on the market. A Sony A900, for example, is much brighter. Not that the D800/E is poor in this regard, it just isn't brilliant (literally and figuratively).

Importing cr2 raw files won't work on ios 6 when it worked fine on ios5. Anyone have a solution?

I have been importing cr2 raw files to my iPad using ios 5 but importing cr2 raw files won't work on ios 6. Sees files in camera but when import stops it fails with an exclamation mark in red circle. Anyone have a solution?

Don't know if you care anymore or it applies, but I was able to get things working but it took drastic measures.
I had to do a full system reset and update by doing the following:
- Make note of all your settings in your system and apps especially accounts and forget about in app data that's only on your iPad and not in a cloud service because it will be gone after this
- Connect iPad to Mac and startup iTunes
- Hold down Home and Power buttons simultaneously for about 8 sec until the screen turns black
- Release the Power button but continue holding the Home button until there's a popup on your screen which indicates it's in recovery mode
- Follow the instructions to recover your iPad but recover it to factory state, not recover from a backup
- Reinstall all your apps and content
- Reconnect to all your services on your system and apps
I could not restore from a backup since it brought back my bad data too. It also didn't restore my music and no matter what I tried it wouldn't put my music onto my iPad. Had to start clean.
It appears over time that the system gets dirty and there's lots of bad data that can't get resolved. This is especially true if some of your apps have crashed a bunch.

Import "RAW files only" also imports JPEGS (+ steps to reproduce)

I filed this bug report to Apple:
Summary:
When importing "RAW files only" the accompanying JPEGs are also imported when the files are stacked (cmd-K) in the import screen.
Steps to reproduce:
1. Create a new library
2. Insert a card from a camera (checked with Canon G9, Lumix DMC-LX3) which holds RAW files and their accompanying JPEG files (same filename, different extension)
3. Cmd-I to import, if the import screen does not open by itself.
4. Make sure "RAW files only" is selected
5. Select "Uncheck All"
6. Select a few RAW files (for example 4) (click first, shift-click last, click checkbox, all 4 are selected at once)
7. Cmd-K to put them in a stack.
Above the "Import Checked" button the number of files to be imported is shown, 4 in this case.
8. Click "Import Checked"
Wherever the images are imported, not only the 4 RAW files will be imported, but also the accompanying JPEG files. This is also the case when only JPEGs are requested, in that case the RAW files will be imported as well.
Is is essential that the images to be imported are stacked in the import screen. If this is omitted, only the requested files (either RAW of JPEG) are imported (4 in this example).
Koen

Hi again
Sorry the delay in getting back to my post but I've been a tad busy.
Well, after a bit of testing I can confirm that the problem does seem to be an issue with Vista (32bit and 34 bit) as Jeff states.
I tried importing the raw files into Vista 32-bit, Vista 64-bit and XP 32-bit and whilst all operating systems allowed the import of JPEG files, I was only able to import the raw files into XP.
I havent got a card reader so am unable to test this at the moment.
Stephen

Canon CR2 Raw files won't open in Photoshop CS4

I'm using a Canon EOS 600D (aka EOS Kiss X5), Photoshop CS4 (ver 11.0.1) with Camera Raw 5.7.0.213.
CR2 Raw files won't open in Photoshop, though the thumbnails are clearly visible and open in Windows Explorer.
Any suggestions?
Thanks

Yes, absolutely all of the quality and dynamic range is retained in the DNG, because it is still raw data.
Outside of upgrading to Photoshop CS5, which can open your files directly with Camera Raw 6.4.1, your only choice is the extra step of converting the .CR2 files to .DNG with the free DNG converter.
While you'll get all the quality your Camera Raw 5.x converter can deliver, you should keep in mind the Camera Raw 6.x converter has an entirely new, additional "2010 process" for converting raw images, which (depending on your settings) can actually deliver a higher quality conversion than the one you're getting with Photoshop CS4. I think it's worth the cost of the Photoshop upgrade, personally.
-Noel

Good afternoon ladies and gentlemen! My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In t

Good afternoon ladies and gentlemen!
My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In the settings Adobe Bridge - in "open RAW-files by double-clicking in Adobe Camera Raw» box is checked. When you try any changes in the settings Adobe Bridge system displays a message:
Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature.
The entire line of Adobe products on my computer updated to the latest updates. Previously, a family of products Adobe Photoshop on your computer is not set. Computer - PC, Windows 7 Enterprises.

<moved from Adobe Creative Cloud to Bridge General Discussion>

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open?

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open? Thank you!

Thanks R_Kelly:
Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3069 MB
Free memory: 1631 MB
Memory available to Photoshop Elements: 1598 MB
Memory used by Photoshop Elements: 69 %
Image tile size: 128K
Image cache levels: 8
Video Card: ATI Radeon HD 4800 Series
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: ATI Radeon HD 4800 Series
Video Card Memory: 512 MB
Application folder: C:\Program Files\Adobe\Photoshop Elements 12\
Photoshop Elements scratch has async I/O enabled
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
The first thing I did was UPDATE. I have all the latest updates available (according to the updater). The Camera Raw Plug-in says it is version 8.0.
The RAW files are from a Canon T3i. It's a very common camera, I can't believe it wouldn't be supported.

Yosemite is awful- unable to empty trash, volume options are haywire, error codes on file management, and files won't replace when moved. What are my options at this point?

Like the topic - "Yosemite is awful- unable to empty trash, volume options are haywire, error codes on file management, and files won't replace when moved. What are my options at this point?"
I installed this OS, and it looks nice, but it's terrible to use. I randomly have the volume controls get disabled, and sometimes the volume menu in the system tray does nothing when adjusted which I've never seen in an OS before. The trash won't empty. When I try to drag and drop newer files over existing ones, nothing happens. The old ones just stay there. I have to delete the old ones and then move the new ones. And when I go into the protected files to manage audio plugins (I make music), the first thing I hit are error codes galore, and password prompts that either don't popup when they should, or don't execute the command after I provide my password.
What can I do now that I installed the flames of **** onto my computer?

Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

I Cant view thumbnail versions of Raw Files (.arw) in finder when i upgraded to Lion.

I Cant view thumbnail versions of Raw Files (.arw) in finder when i upgraded to Lion.
It worked in Snow Leopard without a problem.
Any Solutions?

Ben,
I also take photos with a sony DSLR. Not a professional one but theAlpha700.
So this was one annoying issue.
But, I haven't found the reason why, after a few days the problem returned.
This happened after setting up my preferences. When we do this, some how, the preferences file becomes 'corrupted' or changes any bit/byte that interferes with icon display.
But if we repeat the process (delete prefs files), things become all right again.
hope this helps.

HT201408 My iPad version 6.1.3 will not import Nikon RAW (.NEF) files. Can anyone tell me why I just get red exclamation points and no imports? Discussion areas indicate that RAW files can be imported.

I am unable to import RAW Nikon (.NEF) files into my iPad version 6.1.3. Can anyone explain to me how to import RAW files? I continually get a red exclamation point with RAW files while jpegs have no problem. Other discussions indicate that RAW files can be imported. Many thanks for yur help.

D40X support should be available in ACR 4.1. Availability should be by the end of the week, according to dpreview. See
http://www.dpreview.com/news/0705/07052901adobecameraraw41.asp
John

I'm having trouble converting my RAW files to jpegs. Even though my RAW files are 90MB plus, the jpegs when converted are only around 6MB. Am I doing something wrong? Thanks, A

Dear Forum,
I realise this isn’t necessarily your problem, buy I’m having trouble converting my RAW files to jpegs.
Even though my RAW files are 90MB plus, the jpegs when converted are only around 6MB.
Am I doing something wrong?
Thanks,
A

HHi Barbara, thanks for replying to my post.
No there's nothing wrong with the Jpegs, but I want to srart uploading images for sale in Alamy, but they say they must be a minimum of 17mb un compressed. Does that mean that at 6mb compressed from 90mb they'd be acceptable?
thanks,
alex

CS3 .ste files won't import into CS5

I recently upgraded from CS3 <on XP> to CS5 <on Mac Snow Leopard.> I expected a learning curve, but I also expect that software works as specified.
My CS3 site definition files won't import. I followed the instructions in DW help to the letter:
Manage Sites---> Import--->browsed to .ste files, selected Choose, and nothing happens. The sites don't show up in the list in the Manage Sites dialog box. ARE THERE MISSING INSTRUCTIONS? IS THERE A PLUG-IN MISSING?
After I've tried to import them, the .ste files are then 'greyed out' from the list of files. It doesn't matter what source the .ste files come from: jumpdrive, email, etc.
Note: This is a new, fresh & clean Snow Leopard install, and my files were transfered at the Apple Store. The CS5 install was just last week as well.
I have client sites to update. Please help!

Yes, I did export the .ste files from XP/CS3. I saved them to a jumpdrive, and also emailed them to my Macbook. I know some people don't read or follow instructions before they ask for help, but that's not the case.
This seems to be a CS5 issue in Mac Snow Leopard. Important note; I was able to import the .ste files to an XP machine running a demo version of CS5. I've moved site files before with CS, CS2, and CS3, on XP. Never had an issue with those flavors or that OS.
On my Mac, after I attempt to import the .ste files, they become 'greyed out'. All other file types (.html, etc.) also appear 'greyed out'. It seems like there's a missing step in the instructions?
Update: I right-clicked the .ste files in my Downloads file, and chose 'Open with Dreamweaver'. THEN they imported successfully, and prompted me to choose the root folders. (If nobody answers the front door, knock on the back door!)
Thanks to all for your suggestions, but I think the problem is behind me. Long live the right click!

IOS 5 Raw files converted to jpeg when imported

Prior to upgrading to iOS 5, when I imported my RAW images from my camera via the camera connection kit, they were not converted, re-sized, or altered.
Since iOS 5, my RAW files are re-sized, EXIF Data stripped, DPI set to 72, and converted to a Jpeg.
How do I stop this from happening?

It appears that I am having a simliar problem with Exif data. When a photo is cropped in IOS5 it removes the Exif data including the GPS coordinages (this is how I noticed). Perpahs the new OS isn't handeling Exif data correctly. Response from Apple?

Raw files missing in import direct from canon eos 350D

Hi,
I realise that files missing for import is fairly common, but I still haven't been able to find a reason. I can load jpg and cr2 from a folder no problem, but when I attach the camera, using the latest canon WIA driver on windows xp, the window that comes up shows only the jpgs on my camera. I realise that a workaround is to get the files on the pc and import from there, but I don't have my canon software anymore to do that, and besides, I'm using the trial version to decide whether or not to buy. Is this a LR problem? a canon one? and is there a fix in the pipeline?
Apart from that, really like the product.
Many thanks
Dave

Dave
There was a problem with version 1.0 about importing JPG's and RAW's because although they have a different suffix i.e. JPG or CR2 they have the same file name. LR, as primarily a RAW converter sees these as one and the same file and only imported the RAW file. The work round for this was to rename the JPG's slightly outside of LR using a name that you could yourself identify with the original RAW e.g. RAW 0000001.crs with the JPG being renamed to 0000001A.JPG followed by Importing. I had thought they had cured this with the update but as I don't shoot JPG + RAW haven't tried this for myself. What's strange about your post though, is that if memory serves me correctly the problem lay not in the Importing of the RAW file but in the JPG file as described above. Perhaps someone with more up to date knowledge of this will jump in here.
The importing directly from the camera I referred to earlier was a known problem with Canon cameras - perhaps something to do with the folder structure although I couldn't swear to it. Hence the reference to using a Card Reader. In any event downloading from a Card Reader is faster as I'm sure you know.
If you right click and explore the Card you'll find that not all of the files are empty. The top folder will be something like DCM and by double clicking on this top folder it will open up the others.

Raw files won't import when shot in raw+jpg

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