RAW Help!

I'm new to Photoshop and am trying to complete an exercise in RAW to recover lost shadow detail as described in a magazine. I have cs5 but the magazine refers to sliders in the basics panel that I do not appear to have in cs5, namely the shadows slider, the highlights slider and the whites slider. Do I have an out of date version of RAW or are there sliders in the existing version that are the equivalent of those mentioned?
Many thanks.
Pip

There is a Camera Raw Forum.
http://forums.adobe.com/community/cameraraw
Do I have an out of date version of RAW
If you mean ACR, then: Of course you have an obsolete version, you work with Photoshop CS5 and not CS6 after all.

Similar Messages

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

Photoshop CS6 Camera Raw help

I just downloaded CS6. I can not open my camera raw files. It says that it is not supported. I looked for the plug-in update but can't find it

First make sure you have installed all the CS6 updates. CS6 was the buggiest release of Photoshop Adobe ever released. ACR the camera raw plugin was also updates several times since CS6 was released. Use Photoshop menu Help>Updates to make sure all CS6 updates have been installed.

IPhoto 6 RAW help!

What's going on with my files? I save edited RAW files in Photoshop back to iPhoto, but it's not there when I go into iPhoto, only the original shows up. The file is there inside the very convuluded folder though. Older versions would read the edited file, why can't this version? This is crazy or am I'm doing some wrong. Very frustrating.
Also I see iPhoto changed the way it files it's folders.....again. (modified and originals) But the modified version (photoshop edited) is in the originals folder and the non-edited is in the modified folder. What gives???? HELP!!!

Hi Hana,
Reading this article might help you understand the difference between iPhoto 5 and 6 with the way it works with RAW.
http://www.thedigitalstory.com/blog/2006/01/iphoto6_changesfor.html

CS6 Bridge Camera RAW help!!

I have just installed CS6 direct from the Adobe website on to my MAC as an upgrade to CS5 and it is all fully updated, I have shot some test RAW images on my Canon 1DX and tried to open them in Bridge, it says that the file cannot be opened and that the program needs updating via Help>Updates, this is confusing as it says it is fully updated, I have also checked the file association in CS6 and Canon CR2 is supported. I have not yet un-installed CS5 from my MAC, is it interfering with CS6?.....CR2 files open perfectly in CS5 so I can't see what is causing Bridge in CS6 not to recognise RAW CR2 files and allow me to open them in Camera RAW. Any help really appreciated!

That camera model has been supported since ACR 8.3 and it is most certainly supported by ACR 8.6 and ACR 8.7 (beta).
Either you have damaged, corrupt image files, or a faulty Photoshop and/or ACR installation.
If there are no privacy issues, you can post one of your files to the FTP service of your choice (such as Dropbox or yousendit.com), post the link to it, and someone here can take a look at it for you.

Problems with RAW - HELP!

Hi there,
I really hope someone can help me. I just got aperture. RAW files look bad on my mac. They have this oversaturated look. I use my nikon D70 to take RAW + JPEG and the jpeg looks good. BTW, it's the same problem in iPhoto. I uploaded converted jpeg of each the pictures:
JPEG: http://picasaweb.google.com/itai123/RawProblem/photo#4956805354384654354
RAW: http://picasaweb.google.com/itai123/RawProblem/photo#4956805355282956306
Thank you in advance for any help you provide, this is frustrating
Itai
Duo 2.0 Ghz, 1.5 gb. Mac OS X (10.4.7) Nikon D70

Eduardo is correct to point out that the jpeg has already been processed by the camera. The jpeg file is a derivative of the RAW file so any information it displays has to be present in the RAW file.
The jpeg file conversion is chosen by the manufacturer of the sensor/camera and it will be a compromise for the best image that can be obtained because it will have to drop quite a lot of detail data to arrive at the processed file.
The RAW files will all need sharpening and possibly some exposure compensation, colour temperature adjustment and compensation for chromatic aberrations too. Unless you are prepared to make those adjustments to the RAW data, you will always have this issue.
Issues of colour are usually about device calibration. The monitor will only display images in the colour space it is set up for. This is usally insufficient to get a good correlation between the image file aqs displayed and the output file as printed. The answer is to calibrate all of your input, display and output devices.
At the minimum, this means colour calibrating your camera for several different light sources, your display for several different light ssources and your output file for whichever printer and paper combination you use. In truth, if you work to process your images by the numbers, it does not matter what your display shows you but you need to work in a way that does not rely on the screen display. It only converts images to the display space and the display colour space has no effect on the output colour space.
What does matter is trying to cram the information from a 16bit colour space into that of an 8bit colour space as in the case of RAW to jpeg conversions. You will be losing colour information and with it you will lose some image detail.
Tell me what icc profile setting your display shows... go to display preferences > color > make sure that the checkbox for "show profiles for this display only" is checked and then read off the display profile that is in use (it will be highlighted and there may be a choice of two or three different profiles)
PowerBook G4 1.33GHz 2GB RAM Mac OS X (10.4.7)

Adobe Camera Raw Help.

Hey,
I'm using a Macbook Pro Retina late 13 inch laptop and i am trying to install the latest version of Adobe Camera Raw. When i install it from adobe's page i go through all of the instructions given to me and says it will take up around 500 mb from my computer, when i click accept it says the installation was successful. The only problem is, is that i don't have the program and cannot find it. Do i have to download something else in order to use it or do i have to buy photoshop cc. Im extremely confused and any help anyone can give me would be greatly appreciated.
Thanks.

Camera Raw is a plug-in for Photoshop not a standalone program. It would not install if you don’t have a compatible version of Photoshop installed.
To use the Camera Raw plug-in, you open a raw file in Photoshop using Photoshop / Open and select a raw file on your hard drive.
To see what version of the camera raw plug-in in Photoshop, you can use Photoshop / About Plug-in / Camera Raw.
To see what version of Photoshop you have use Help / About…Photoshop.

RAW Help. Preview doesn't match file.

Raw preview and file genrated do not match. Please help
I am running a color calibrated LaCie 324. Files created using Capture match. Files viewed in photomechanic match. Files created in capture and opened in photoshop match. Files created using camera raw do not match.

Hard to say. When I follow your instructions everything l looks the same. I am using PS CS4 extended.
My Color settings look like yours except for:
Settings: North American General Purpose 2
RGB: Preserve Embedded Profiles
Intent: Relative Colorimetric

Bridge creates jpg out of raw-help

After downloading pictures from my camera I noticed that Bridge creates JPG duplicate for each photo originally saved as RAW on my Canon.
In other words, what I've got is RAW+ JPG, RAW+JPG etc. It takes a lot of space.
How to come back to the original settings? Please help.

Wrong!
Paul Riggott wrote:
… It's just that most people don't take the time to learn all the functionallity. All the documentation is in the SDK. So for those people who don't want to learn you are right. For those who do, I am right.
It's not a question of "learning all the functionality" [sic], but of having the wherewithal to add that functionality like you have done with your script.
For the "normal" user, Bridge—as delivered to us users by Adobe—does not open, edit, manipulate, save or create any files.
Wo Tai Lao Le
我太老了

Opening RAW file into Camera Raw (help please)

Hi,
Brand new to Photoshop (free trial started 2 days ago) and am having significant difficulties with overall program. One major issue is the ability to open my photos into the Camera Raw program. One tutorial mentions to right click and convert it to Smart Object in order to launch the program but this does not seem to work for me. It merely adds a small image into the corner and becomes a "Smart Object Thumbnail". I don't use Bridge (heck, I don't even know what Bridge is!) and am merely opening up a file into Photoshop directly.
My images are in a raw format, does that make a difference? Do photos have to be in jpegs to use that program?
Thanks.

Photoshop is a professional level application that makes no apologies for its very long and steep learning curve.
Adobe Camera Raw (ACR) requires a lot of reading to master.
Raw files should automatically open in ACR when you double-click on them. ACR can be hosted either by Photoshop or by Adobe Bridge, and the respective application will launch when you double click on the raw file and present you with your file open in ACR.
The purpose of ACR is to convert the raw file into something you can see and use. Raw files are very, very dark gray-scale images with nothing a human eye can discern as color.
Forget about "Smart Objects" for now, that is something you will only be able to understand or use until you are proficient with Photoshop, many months or a couple of years from now if you are truly dedicated and take a Photoshop course at a community college near you.
You cannot open a raw file in Photoshop directly. It has to be converted in ACR first.

Nikon D5200 and Camera RAW help

Elements 11 with updated Raw still doesn't read my the files from a new Nikon camera.

Yes. Thanks.
This is an issue with the Nikon transfer program.
The issue was fixed when using the Elements downloaded.

Need help with raw files

I have reinstalled and updated CS5 but I am unable to open camera raw files for my Canon Rebel T4i. I get the following message:
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.

Camera Raw is an Adobe plugin for Photoshop, Photoshop Elements and Lightroom which processes Raw files. Camera Raw must be updated for every new make and model of camera which enters the market. Thus Camera Raw is frequently updated but not all versions of Camera Raw are compatible with all versions of Photoshop.
See http://blogs.adobe.com/crawlspace/2011/03/why-doesnt-my-version-of-photoshop-or-lightroom- support-my-camera.html
According to http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
the Rebel T4i was first supported in Camera Raw 7.1.
Camera Raw 7+ is only compatible with CS6 and higher.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Your choices:
Upgrade to CS6
Join the Cloud
Convert all your T4i Raw files to DNGs using Adobe's free DNG converter
http://www.adobe.com/products/photoshop/extend.displayTab2.html
Then edit the DNGs in your existing CS5.

PSE 12: Mac need help opening RAW files

I downloaded the trial version of PSE 12 on a Mac OS X v 10.8.5 and I am unable to open the CR2 RAW files taken by a Canon EOS Rebel XS and loaded directly to the Mac.
The exact error message is, "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."
The Camera Raw plug in version on this PSE 12 is 8.2.0.94
In an effort to open these CR2 files, I downloaded the DNG Converter 8_2. This provided a similar error, "The source folder does not contain any supported camera raw files."
I believe that my camera is supported by PSE12 :
I plugged an external hard drive into the Mac which contains CR2 files from the exact same camera. The files were unloaded using a Windows PC and then saved on the hard drive. They open on the Mac using PSE12. No problem.
So, I am guessing that the problem is that I am a new Mac user. I have no idea where I should look on the Mac to figure out why the CR2 files directly loaded to the Mac won't open in PSE12 but files loaded to a WIndows computer and then opened on the Mac will open in PSE12.
Any suggestions?

Barbara B--thank you so much for trying to help me.
I finally have success! I discovered that I must use the Canon EOS Utility to download the files to the Mac. Not iphoto and not the Image Capture.
For anyone else who might need a link to the Canon Rebel XS EOS Utility, I found it here:
http://www.canon.ca/inetCA/serviceDetail;jsessionid=DC83C78ACE20A8EA2FFB19AFB974A352.estor eProd?m=load&directLink=Y&mid=2762B004&type=D&opt=1

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please help

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

Howto update Camera Raw in Photoshop CS6 on Windows Vista

Hi there,
i am trying to update the Camera Raw Plugin in Photoshop CS6 to the latest supported version 8.3 but i can not make it work...
What i want?
I want to view the RW2 Raw files from my Lumix GX7 in Photoshop CS6 and Bridge.
Lumix GX7 needs minimum Camera Raw 8.2 as of this site Camera Raw plug-in | Supported cameras
Camera Raw 8.3 is supported for CS6 as of this site Camera Raw-compatible Adobe applications
I found this link Keeping Photoshop Up-To-Date but there is only the latest version 8.6 available which does not support Windows Vista.
On this site Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.4 there is only the DNG Converter available.
Help Information in Photoshop shows Camera Raw 7.0 installed and now updated available (up to date).
The only other file i found was Camera Raw 8.5 here Camera Raw updates cannot be applied but does not help me either...
Has someone solved this problem before and could tell me how? Am i missing some hidden option to make the update work?
Greetings from Germany

You've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista

RAW Help!

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