Raw Images not recognised.

WHAT have I done wrong? Running Windows 7 ...Photoshop CS5... But cannot open Raw images from a Nikon D300. The 'Latest' ACR w 6.7.1 is downloaded.. Screen message says it is the wrong sort of document.

ps cs5 shipped with cr 6.0 which is sufficient for your nikon d300.
but to see which cr version is installed For Photoshop CS5 - click help > About Plug-In > Camera Raw. The version is listed in the right side of the window.
if that's not 6.71, Double-click the downloaded file and follow the onscreen instructions.

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This problem has existed since I was on 10.4.7 when I bought the computer and camera - I'm now on 10.4.9. I did download the Aperture trial to see if that helped and had the same problems. Reinstalling OS X made no difference.
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Good question! The point is that when my mum started using her mac for more than video editing mac mail was a lot worse than today so she chose Entourage. Today, despite my best efforts she refuses to change over and says (with more than a tad of justification!) that as she is now 87 and well used to Entourage she doesn't see why she should have to change.
Believe me if I could get her to use Mac mail I would, but my main task at the moment is to get her to upgrade to Mountain Lion from Snow Leopard so a minor issue such as this with the pictures isn't worth my trying to argue over :-)
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About this update
Mac OS X Tiger provides support for a variety of
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Aperture
Regards
TD
I have downloaded to make sure and when it was launched it said this update was not needed.

Raw Images not recognised.

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