RAW Images won't open in elements

I recently loaded Photoshop Elements onto my MAC and attempted to use it to review and edit some images I took with my 7D Mark ii. Received the following message:
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.
Managed to figure out that I need an update but when I downloaded and installed it (at least I think that's what I did), nothing changed. I feel obliged to admit that I'm a recent MAC convert and a Photoshop novice. ANY assistance would be appreciated!

It is not the version of Photoshop Elements, it is the version of Adobe Camera Raw (ACR) that is installed as a plug-in.  In the PE Help menu, look for "Updates".  Click it and let it work.
If you did it any other way, it won't work.

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