Raw updates needed for CS5 and Elements 11?

I have several adobe products. I want to install the latest raw updates for CS5 Photoshop and Elements 11. The app. manager tells me I have the latest updates. My CS6 product updated the newest raw product but not my others. I would like to get phone support for these issues - is there a phone number that connects to real people? The %^*()^ support section on the web takes me around in circles - very frustrating.  Any help out there?

the good old argument is at what point do you stop supporting stuff? Elements is now up to 13.
I assume Adobe would argue you have cc already why are you still using cs5?
As I read it, the new 8.7 raw is only good for cs6 and above. They won't make 2 versions of raw, so I assume you are still on 7.4 for cs5?
On that basis, alas stick with your cs6 to do the newer stuff you need.
that all said, a bit of manual tweaking seems to work for some people. - Camera Raw 8.1 and PSE 11 - Elements Village

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    From: [email protected]
    To: [email protected]
    Subject: Raw images in Photoshop CS5 and download of 7.3 plug-in
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