Razr M Signal Quality Poor - Voice & Data

Question

My Razr M is only days old.  I switched from T-Mobile because of dropped calls and weak signals around the metro Atlanta area.
This new verizon phone has a very week signal in my home, and Verizon's map show's I'm in a "green zone" on their map.  In other words,
I should have plenty of signal strength and 4G LTE service without difficulty.  The phone displays 1 to 3 bars flutuating, but usually at 1 bar.
Signal strenth fluctuates between -97db to -107.  Data rate between 1x & 3g with or without accessing my wireless router.  I called Verizon
and they asked me to call them from another phone.  I understand the troubleshooting technique, but I unless my wife is home.... you get the picture.
She has the identical phone.  I managed to compare the signal strength this morning, and they're identical.  My phone has locked up twice during recharge, but may be the charger.  I had to reboot the device to power on afterwards.  I suppose the true test of this phone will be while we're on the road this weekend.
Otherwise, the quality or clairty of the call is great.  The phone itself is light years better than the "Lg MyTouch" in quality. I hope to be a loyal Verizon customer, but not quite sure yet.  Anyone else have comments on their Razr M ?  
Thanks,
Jerry

Answer 1

Not to ruin your upcoming trip. If there are problems now after a few days with the phone I would suggest you go back to the store (Verizon Corporate Store) and return them before you reach the 14th. day of ownership.
My wifes Motorola Droid works perfectly never had any problems with this model. I cannot say with the M but they are like phones.
If you wait till day fifteen you will be getting a so called Certified Like New Replacement (refurbished junk that had problems which may be greater than what you now have) and the issue you are writing about may still be there.
If you return your phone they will charge you a $35 restocking fee. But you could either swap it out for the same phone brand new or even try out another make and model to see if your problems are fixed or still the same.
Do this now because you will not like dealing with verizon for your repairs or lack of it. There are other nightmares when you have to send your device back. so be very careful.
Good Luck