Razr/Razr MAXX I.C.S. Sticky?

We need a place we can post success / horror stories about I.C.S.
Tips/tricks etc...
Overall I'm pleased. There have been some sticky moments(hah)but for the most part it's pretty smooth.

I've been checking for the ICS update periodically throughout the day. No dice yet
Anyone else's Razr MAXX gotten the update?

Similar Messages

Razr Maxx Calendar will not sync with Exchange Calendar

My Thunderbolt synced fine....just switched to the Razr Maxx Friday and the Calendar will not sync with my Exchange Calendar. Email and contacts are syncing fine.

Gapam wrote:
I guess I'm screwed. My Razr HD calendar won't sync with Google - apparently all my events were on the phone calendar and not Googe calendar. After following prior posts, I cleared the data on my phone's calendar - now my events are gone and I don't know when my next appointments are. Any way to retrieve that data? Any way to sync the two calendars - or to make sure the darn appointments are placed on the Google calendar and not the stupid phone calendar?
You have to select the Google/Gmail account as the location where to save the event. In the screen where you are adding the info to create the event there is a spot for choosing which calendar to save it to. This is where you pick the Gmail calendar.

Droid Razr Maxx/Issues with Exchange Sync and Texting

I have a Droid Razr Maxx. Since the KitKat update to 4.4 in May 2014, my Exchange email account will not sync. My Comcast account does. If I power cycle the phone, it will sync the Exchange account for a short time until I receive the following error message: 'couldn't open connection to server due to sec..." When I touch the error message, it just goes away. If there is more of the error message, I'm unable to see it. I have removed the Exchange account and added it back in three times. My IT department indicates they have not made any changes to the security levels, but have fielded several questions from other Android users with the KitKat update. My text messaging service also stopped. I've been reviewing all forums and tried different things, but to no avail. I went to the Verizon store, who just said that there have been 'lots' of complaints about KitKat and that I should buy a different phone. This $200+ phone is only 7 months old. Please help!!

After deleting and adding my Corporate account, visiting the local Verizon store several times, visiting my IT department, and now wiping the phone and re installing all software, the Corporate email still only syncs when I power cycle the phone. We are a BYOD company which means every other phone works with the Exchange account. My phone also worked up until the KitKat update in May 2014. The only recommendation I have received from Verizon is to replace my 8 month old Motorola Razr Maxx with a entirely different phone at full price. The tech I spoke with at Verizon made the statement that she has avoided updating to KitKat given all the customer issues she has had to deal with.
I'm in a technology field and understand when glitches occur, but also expect functionality issues to be addressed. I've been with both Verizon and Motorola for a long time, but very doubtful I will continue this relationship when contract time is up for renewal. I'm carrying my iPad around to get the Corporate emails and the Razr Maxx has been relegated to just being a very expensive phone.

FOR CUSTOMERS THAT ARE NEW TO THE RAZR / RAZR MAXX

This is a Quick Help Guide for ones that Have the New Razr /Razr Maxx an it Freezes or Locks Up? b33
What should I do if my phone freezes or locks up?
In the unlikely event that your device becomes unresponsive, try a force reboot.
Press and hold the power key + volume down key for 10 seconds to perform a force reboot on the device.
Note: Data on your phone will not be deleted.
There are a few things that might be causing your phone to freeze or act sluggish. It is important to pay attention to how often handset has this behavior when troubleshooting. Consistent screen freezes that never go away even after power cycle might be signs that repair is needed or that the handset might need to be reset.
Keep in mind:
Your handset can be sluggish initially after power up, so make sure handset has time to register with your cellular network and load up applications and widgets before being concerned.
Pulling up attachments from Emails can take up to minute or so to come onscreen.If screen or handset operations are freezing often, try the following to correct the issue: Make sure you have the latest software installed. The latest software release will always ensure you have the latest performance enhancing updates for your DROID RAZR MAXX phone. You can check to see if your phone has the latest software by following the steps below:Checking for the latest software For more information on latest software updates, visit www.motorola.com/mydroidrazr and click on the link undersoftware updates and drivers. If you continue to experience issues, performing a Factory Data Reset.Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. Nothing stored on the MicroSD or the internal phone storage will be affected unless you choose to erase it as well.Factory Data Reset
Turn the phone off and then on, let handset settle in idle mode for several minutes and then repeat activity prior to freezing to try and duplicate issue.
Make sure your battery is fully charged.
If you recently downloaded any item before the sluggish behavior, such as a game or application, try to uninstall the item.
Touch the app tab, in the home screen to open the app menu
Tap Settings.
Tap About Phone.
Tap System Updates.
If there is a software update available, select Update to download the latest software release.
From the screen of your phone, press the Menu button
Tap Settings.
Scroll down and tap Privacy
Tap Factory Data Reset
Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Tap Reset Phone
Details

Thanks for the info regarding the latest update. I like some of the new/improved options, however I am highly disappointed that the update discontinued the reminder option. I would think that setting a program reminder is a highly used feature and many will be unhappy now that it is gone. I know I surely am!

Verizon Edge???? What will be the stipulations. & Major issue w/ Razr Maxx HD

Let me explain why I am wondering about this at this point and the problems I am having. I am wondering and hoping to get some concrete info on the new edge plan. I am on my third refurb warranty replacement phone. I am sick and tired of it at this point. This third phone is a Razr Maxx HD and of course the first week it starts acting up. I get the following icons either one or all at the same time: sim card icon, a no smoking type circle thing over the signal bars, and then that will turn into a red triangle with a white plus sign. A month and a half later and 3 sims card later, I still have no idea at any given moment when I can actually use my phone. Even motorola said if the third sims card does the same thing then it has something to do in the sims card slot. Believe me, i have went round and round with customer service about this. I'm so sick of this situation at this point I would like to trade for a different phone but it seems that not an option at this point. So it's either get another refurb Razr Maxx HD or buy a Note 2 at $700 all up front to keep my unlimited data. Now I have an old Alltel plan with a limited amount of minutes which is enough for us but we have unlimited text and UNLIMITED DATA. Now the only way to keep this is to purchase a phone at full retail. I was already to upgrade my plan and get a Note 2 at the discounted price but I just cant give up my unlimited data I don't think....I mean 10 gb of data with three phone is almost the same price as I pay now with unlimited data. It's a little bit more but come on its unlimited data. AHHHHHHHHHH!!!!! We have been averaging 6 gb approx but still get a Note 2 and I see my usage going up. April I used over 6 myself (daggone Pandora radio lol). Ok what I need to know is how this new program is going to work exactly. I know you are supposed to be able to purchase a new device at full retail price with no contract and make payments on it over a 24 month period. Then after 6 months and only if you have paid half of what the device cost on full retail, you would be able to purchase another device. My issue comes in at ... should I wait till this program goes live Aug. 25th to get a Note 2, get one now at full retail (but its $700) all up front, or just get another refurb Razr Maxx HD for now. Plus I heard the Note 3 is coming this fall but I'm not holding my breather about it. I would like to know more specifics about the New Edge plan especially if they will allow us on unlimited data plans to keep keep it if we use this program. Can someone please help?

B33 I have read your links thank you for the time. So it does seem Verizon will not let us unlimited data users to take advantage of the Edge program. Nor do I believe it is good anyway. I see people selling their phones for 2 and 3 times as much as what the trade in program gives you anyway right now. So if you have to trade your phone back in definitely not coming out ahead to me anyway. I am not one to want to trade every 6 months to a year anyway unless my phone has just crapped out on me.
As far as the update, I have already ran the update and it did nothing to help my phone. According to Motorola it is something inside of the sims card slot messed up. It was still doing after I ran the update. I never know when I can and can't use my phone.
I was all ready to go get a Note 2 but do not want to lose the unlimited date even if we only use 6 gb combined right now. You never know when you will start using more esp if I got the Note 2. But...I hate to try and put out $700 right now. And I do not know how it is handled if I buy one off of EBAY even if the one I buy is new. So I am in between a rock and a hard place. My contact at my store thinks I should get another refurb and wait out till more details come out about this program to see if it will help me. Any additional advice is wanted and appreciated.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Droid razr maxx

I have an Apple Airport Extreme and am trying to utilize the wirelss function with my Droid Razr Maxx...the reception is poor at best on my Droid (3 units) and Motorolla says to contact Apple for resolution as the Droids have good reception with all other routers I encounter. I assume it is some sort of setup in the router that needs to be changed as my Macbook Air's and other devices have great reception with the router.

Hi Kent K,
Article: HT1365 is about Potential sources of interference. Make sure to go over that because it can be responsible for all kinds of problems.
Hope this helps,
Mario

Droid RAZR maxx issues

Droid RAZR MaxX With 4.1.2 OP System Freezing All The Time. Locking Up. Phone Will Ring And Not Give Button To Answer Call. Have To perform Cache Wipe Every Day. Battery Life Won't Last Full Day. Ready To Throw Phone Away. I UseU Phone For Business Every Day And Cannot Answer Calls Or Get Text To Respond Takes 5 Minutes To Respond To A Text.

Hi kellerfam11!
Sorry for any issues with your device! I appreciate the information you provided, thank you! However, the Droid MAXX is currently updated to 4.4. Please go to Menu/settings/about phone/system updates. Please click system updates to see if an update is available for your device.
Thanks!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

Yahoo email stopped syncing with Droid Razr Maxx

Was working for over a year and just stopped working. gmail account still ok with sync.
Anyone help!
LC

Start by clicking on various links on this discussion Yahoo email stopped syncing with Droid Razr Maxx which is your discussion.

Bluetooth Issue with Droid Razr Maxx

I have had my Razr Maxx for about 3 weeks. From the jump I have had problems playing music thru several bluetooth devices. It will play fine for a few minutes, then music will start stuttering(dropping in and out) and continue to do so. Music plays fine when playing thru the phone speaker or wired headphones, but fails when using bluetooth. I called in, and they sent me another phone, and the same problem is occurring with the new one. I'm figuring its a software issue, bc I had no problems with my Droid X. Is anyone else having this problem?? I probably listen to music just as much as I talk on the phone and this is def. frustrating.

Hey CornyJoe: Time to invest in a Case Bubba they cost no more than a good pair of Golf Shorts an they'll make it look good an Protect as Well . Here are a Few Choices to go with. Enjoy! b33
Well Here's a Few Options to Get you Started: Take a Look an See witch one Works the Best for Ya For me i Have the Leather Flap Pouch an the Pop in Case with the Kick Stand. One thing to Remember if you Decide to get a HD Station for your Maxx it cannot Go into the Station with the Fitted Cased attached to it. I have Tried them An it just Does not Work.. Good Luck in your Choice an have Fun with your Maxx One more thing to Add Body Glove has a Case as Well.
i put my Maxx in my Oakly Glasses Bag: I put one in another for a little more thickness an Protection an they make for a really good thing to Clean the Razr's Display as the Bag is Made for this type of thing. Here is Also the Body Glove Case Not a Big Picture but if you Click on it. The picture should get a little Bigger in size.. B33
Hard Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless
Soft Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless

Problem with Droid Razr Maxx and Jelly Bean update

My Droid Razr Maxx was updated this morning and right away found a couple of problems. First, although I was sitting next to my wireless router, the signal display indicated a really weak signal. This seemed to clear up after a reboot and an on-off-on cycle of the wifi on the phone.
The second problem was that, with the wifi off, I had no data signal. None. The phone worked but no 1x/3G/4G. I traced that problem to the phone configuration. Somehow the update turned off Mobile network data access. (Menu -> System Settings -> Wireless Netwroks -> More... -> Mobile networks -> Enable data access over mobile networks)
Seems like a dumb thing for the update to do.

Put all of your contacts in one place, Gmail contacts. Gmail will only sync one copy and is an excellent way to restore contacts after a factory reset. If you have contacts in Gmail, Verizon Backup Assistant, Facemail, etc. then you will probably get multiple copies. Ditch Backup Assistant ASAP if you have it activated.
Make sure all of your contacts are in Gmail Contacts, erase all contacts from your phone (clear data in Settings > Apps > All > Contacts Storage), and resync with Gmail Contacts.

RAZR / RAZR MAXX Helpful Tips..

Tip No. 1 Battery Tips..
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8417
Rechargeable batteries have a limited number of charge cycles and will naturally degrade over time. You've probably experienced this with other battery-powered products - you find yourself charging the battery more often as the charge just doesn't seem to hold as often as it once did. Eventually, you may need to replace the internal battery.
There are a couple of things you can do before replacing the battery. Sometimes it's a matter of changing a few settings that will ensure you're getting all the power you can from your battery. Motorola Customer Service can help you with this process over the phone.
Before you call:
We recommend that you completely deplete the battery by allowing the device to completely shut down when the battery has depleted.
Once your product shuts down, plug it into the charger that came in the original box, and allow it to charge to 100%.
Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
You can expect to receive the device back approximately 5 business days from the time we receive the device. Use our online repair submission process to get going.
With the expedited battery replacement program, for an extra charge we'll provide you with a FedEx label to return your product. If your device is within the warranty period the charge for this service is $19 plus applicable taxes. If your device is outside of the warranty period, the cost of this service is $69 plus applicable taxes.
You can expect to receive the device back 3 days after we receive the unit. Use our online repair submission process to get going.
Additional Battery Tips: 1 1/2
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77264/p/30,6720,8417
Built-in tools to assist you in optimizing battery life:
Power control widget
Data Saver
Motorola Task Manager
CLICK HERE for community advice suggestions on using SmartActions to extend battery life.
You can also get step by step video instructions on how to use SmartActions to help conserve battery life. Using your phone, from your home screen touch Apps > Help Center> Tours > under Getting Started touch theBattery Saving Tips and Tricks video.
Things you should know about your battery
This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product.
The DROID RAZR MAXX is feature-rich and can run a virtually limitless number of applications, making it useful for many tasks. Your particular usage will affect how long you can go before recharging your battery. Playing games, running applications, and surfing the Web increase the power use of the computer-like functions of the DROID RAZR MAXX. Calling and texting utilize its phone functions. Depending on your use mix, time between charges will vary. We know you want to use the device to its fullest and offer you these tips to help you get the most from your phone while going as long as possible between charges.
New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. Charging time from 0% takes approx. 5.5 hours.
Tips:
It is recomended to use a wall charger to charge the phone instead of USB cable plugged in to a computer.
It may take several charging cycles for your battery to reach optimum performance.
If your device is completely discharged, it may take several minutes for the device to begin charging.
Ensure you are using a Motorola specific charger. Other chargers might take longer to charge your battery, or cause your calls to fail during charging.
Tips to extend battery life:
During initial set up of your Google and social networking account, your phone's battery may drain faster than usual due to the amount of data transferred. After the initial sync, and a few charging cycles, your battery will reach its maximum capacity.We strongly recommend to keep the phone attached to the charger during the initial sync.
See where you power is going: Tap Home > Menu > Settings > Battery information > Battery use.
When setting the phone down after use, quickly press the power key to invoke a blank screen. Selecting a shorter back light duration will also help conserve power by blanking the screen when not in use.
Lower the display brightness. Set Brightness to Automatic or low: Tap Home > Settings > Display >Brightness
Set Screen timeout to 1 minute or less: Tap Home > Settings > Display > Screen Timeout
Turn animation off: Tap Home > Settings > Display > Animation > No animation
Turn off GPS when not in use. Active GPS can take a lot of power. Exit from navigation apps when not in use. Tap Menu > Settings > Location & Security > Use GPS satellites and Use wireless networks uncheck.
Turn WiFi off when not in use : Tap Menu > Settings > Wireless & Networks > Uncheck Wi-Fi
Turn Bluetooth off when not in use: Tap Menu > Settings > Wireless & Networks > Uncheck Bluetooth
Applications which uses battery power: Certain streaming Music, Music Players, Talk, Video Chat, Navigation, Weather, and Map apps. widgets and live wallpapers, are notorious battery drainers. In addition certain Facebook, Twitter, Email and other apps that constantly sync over the internet can reduce your battery life. We recommend you use the Motorola task manager application. Task Managers let you monitor how apps use memory and processing power and identify apps that are using too many resources.
Reboot your phone If you are getting only a few hours of battery life or your phone is running slow, it is probably not your phone. An app or widget is probably the cause. Restart your phone to clear background apps: Press and hold the power button > Tap Power off. Then turn the phone back on. Daily reboots can help keep rogue apps from taking battery life.
Use the AC adapter to charge your phone whenever possible.
Toggle Bluetooth, Wi-Fi, and GPS on or off as needed. These can be placed on your desktop by selecting an open area of your screen and selecting them. individually or using the Android Power Control Widget.
Clear all notifications from the notification bar as much as possible.
Ensure you do not have have duplicate email accounts. Duplicate email account will drain battery life. To check for duplicate email accounts, touch > My Accounts > Advanced set up and ensure there are no duplicates. To remove an account, touch the account > Menu > Remove account.
We suggest charging each night so you start the day fully charged and ready to go!
Tip No.2 Screen Lock..
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/86349/p/30,6720,8417
How does my screen lock and unlock features work with the Android 4.0.4 (Ice Cream Sandwich) upgrade?
With Android 4.0.4 (Ice Cream Sandwich) your device now has several different lock options available.
To access your lock options, touch > Settings > Security.
Screen Lock Options
Slide - provides no protection, but lets you get to the Home screen quickly, or open Camera and start taking pictures immediately.
Face Unlock - lets you unlock your phone by looking at it. This is the least secure lock option.
Pattern - lets you draw a simple pattern with your finger to unlock the phone. This is slightly more secure than Face Unlock.
PIN - requires four or more numbers. Longer PINs tend to be more secure.
Password - requires four or more letters or numbers. This is the most secure option, as long as you create a strong password.
The Lock Screen on Android 4.0.4 (Ice Cream sandwich) uses two timers. The first timer is the "Sleep" timer which turns off the device display to extend battery life. You can turn the display on and swipe to unlock. The second timer called the "Automatic lock" timer turns on security features like pin, pattern, password or face unlock and protects the device from unknown users. This "Automatic lock" timer begins after the "Sleep" timer expires and you will be asked to enter personally recognizable data like pin, pattern, password or the face unlock when the display is powered on.To adjust the "Automatically lock" timer go to Settings > Security > Automatically lock > Select desired time frame.To adjust the "Sleep" setting go to Settings > Display > Sleep > Select desired time frameIf you are using facial recognition and do not want the "slide to unlock" to appear, set the "automatic lock" timer to "5sec".Power button instantly locksThere is a new option in Android 4.0.4 which will automatically lock the device when the display is on and the power button is pressed. As soon as the power button is pressed your device will lock.To activate the "Power button instantly locks" setting, go to Settings > Security > Toggle the Power button instantly locksIt is important to note your phone may contain security policies set by your IT administrator which may override any settings you attempt to set under screen security. For example, if you set your phone to automatically lock for 30 minutes and phone locks after 10 minutes, it may be due to security policies set by your IT Administrator. Please contact your IT Admin for more information.
For more information on using your new lock features select one of the quick links below:Lock and unlock basics Set screen lock Respond to incoming callsFace unlock is grayed out
To unlock the screen, press the Power key, then touch and flick to .To lock the screen, press the Power key, or let the screen time out (don't press anything).Tip: To add a message to the lock screen:1. From the home screen, touch > System settings.2. Touch Security > Owner info and type your message.
Set screen lockDepending how you use your phone, you may want to set some form of automatic screen lock to prevent unauthorized access. If a screen lock has been set, the screen locks when your phone's display goes to sleep. It is important to note your phone may contain security policies set by your IT administrator which may override any setting you attempt to set under screen securityBefore setting a screen lock it is important to note that you will need your Gmail / Google Account credentials to reset any security lock, so please do not set a security lock on your device without first setting up a valid Gmail/Google Account you can remember and access.To adjust your phone's lock settings:1. From the Home screen touch > Settings2. Touch Security > Screen lock.3. Touch the type of lock you want and follow the onscreen instructions.
If you have previously set a lock, you must enter the pattern, PIN, or password to unlock the lock settings.4. You can choose among these lock options, listed in approximate order of strength: Slide, Face Unlock, Pattern,Pin, and PasswordAfter you set a lock here, a lock screen displays whenever your screen wakes up, requesting the pattern, PIN, or other specified key
Respond to incoming CallsWhile the screen is locked, you can respond to incoming calls in three ways.
To answer a call, touchand flick to .
To send an incoming call to your voicemail, touch and flick to .
To send a pre-set text message to the caller, touch and flick to . Select a message to immediately send it.
Tip: To silence an incoming call alert, press the Power key or the volume keys.
Face unlock is grayed out
Face unlock may be grayed out due to security policies set by your IT administrator which may override any setting you attempt to set under screen security. Contact your IT admin for more information.
Tip No.3   Basic ways to navigate around your DROID RAZR/RAZR MAXX
There are a couple of basic ways to navigate around your phone. Watch for these common elements and you'll get what you need in any app.
Let the action bar be your guide
After you open an app, check for an action bar at the top, which includes:
App icon on the app's main screenOr the Up button to return to the main screen
Menu for changing the view
Buttons for frequent actions
More actions (if needed)When using the app, also check the top and bottom of the screen for more options such as Save, Done, andCancel.
For an example of an action bar:
Touch > Email to see:
Confirm it's the main screen of the app.
Switch to views of other accounts.
Sync email. Compose a message.
When you open an email, the action bar changes:
Return to the main screen of the app.
View the title of the opened email message.
Reply to the message, Reply all, Forward, or Compose new.
Note that two navigation buttons are similar, but work differently. Repeatedly touch the Up button at the top left of the screen to return to the main screen of the current app. Or touch at the bottom of the touchscreen to reopen the previous screen, regardless of its source.
Use tabs to find more content
Some apps use tabs at the top of the screen to keep things organized.
Touch a tab that you want to open:
The opened tab is underlined with highlighter.
Touch a tab at the edge or flick the tab bar to scroll to more tabs:
Swipe left/right below the tab bar to scroll through multiple screens, and even scroll across tabs:
Look for tabs in and and .
Updated by B33 Aug. 04 2012

Tip No.5 -- How do I set up and troubleshoot Wi-Fi issues?
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77259/p/30,6720,8417
Follow these steps to set up and troubleshoot Wi-Fi wireless Internet access.
Note: The DROID RAZR MAXX will only operate on the 2.4 GHz frequency and will not work on the 5GHz frequency.
Quick links
Wi-Fi set up instructions for Android 4.X (Ice Cream Sandwich) users
Activate Wi-Fi
Obtain the MAC address
Using Mobile Hotspot
Wireless Lan Supported Specs
Set Wi-Fi to work smarter, not harder
Troubleshooting
Unable to stream any media when connected to Wi-Fi network, but can still surf using the web browser.
Ruckus WiFi router issue
Activate Wi-Fi
To turn Wi-Fi on and connect to a wireless network:
From the home screen press the menu key.
Tap Settings.
Tap Wireless and networks.
Touch the Wi-Fi check box to turn Wi-Fi on.
The phone will scan for available wireless networks.
Tap Wi-Fi settings.
The network names and security settings (Open network or Secured with WEP) of detected Wi-Fi networks are displayed in the Wi-Fi networks section.
Tap a Wi-Fi network to connect. When you select an open network, you will be automatically connected to the network. When you select a network that is secured with WEP, enter the WEP (security) key and then touchConnect.
Obtain the MAC addressTo obtain the MAC address:
From the applications tray, tap Settings.
Tap About Phone.
Tap Status and scroll to Wi-Fi Mac address.
Using Mobile Hotspot. Click here to learn more.
Wireless Lan Supported Specs
802.11b/g/n
WEP
WPA/WPA2 PSK
802.1x EAP
Set Wi-Fi to work smarter, not harderTo save battery power, give your Wi-Fi connection a rest when you're not using it. Use the Wi-Fi sleep policy to set your Wi-Fi connection to sleep when the display turns off and reconnect when it turns on.
From the Home screen, press the menu key > Settings.
Touch Wireless & networks > Wi-Fi settings.
Press the menu key > Advanced > Wi-Fi sleep policy.
Touch When screen turns off.
TroubleshootingNote: A software update is now rolling out, and includes enhancements in Wi-Fi performance and more. Click herefor full details.Unable to establish connection with the phone
The wireless network may not be in range or has too of a weak signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.
If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.
The wireless network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Can't connect to Internet
Try a different URL or web site address.
Disconnect and try connecting to the network again.
Enter correct Password (WEP-WAP/WPA key).
If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we recommend renewing the hotspot's DHCP lease.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Cannot connect to certain web sites using HotSpot
A software update is now rolling out, and includes enhancements in HotSpot performance and more. Click here for full details
Ruckus WiFi router issueIssue: Device does not connect to Ruckus WiFi router (example model#: 2825)
Description: In DHD11 TA3 we have an IP address conflict between the LTE IP address and the default gateway address with the Ruckus router.
Work around: Change the default gateway address on the router as follows:
Login Router through Browser: http://192.168.20.1
User name: user
Password: password
(user name and pass written on AP)
goto "Local network" under Configuration section on the Left side.
change the field in : "Local IP Address" from 192.168.20.1 to
192.168.0.1
Change :"Starting Address" from 192.168.20.2 to 192.168.0.2
click update settings.Note: We become aware of an issue with a certain Wi-Fi router Router: Netgear N600 WNDR3400, that may experience loss of Internet Connectivity on Wi-Fi signal with the DROID RAZR MAXX.Here's our solution for this issue:
Go to the wireless settings for the Netgear router from a browser on your PC by going to192.168.1.1
On the Router Manager screen, go to the Setup section in the left hand column and select Wireless Settings
Under the Wireless Network (2.4GHz b/g/n) section change the channel from Auto to a static channel of your choosing. (Any number from 01 -11)
Scroll down to the bottom of the Wireless Settings screen and select Apply.
For Android 4.X (Ice Cream Sandwich) users.
TURN WI-FI POWER ON OR OFF
Touch Menu > System settings, then touch the Wi-Fi power switch to turn it or .Note: To extend battery life, turn off Wi-Fi power when not in use.
WI-FI SEARCH & CONNECT
When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is off:
Touch Menu > System settings > Wi-Fi.
Touch the Wi-Fi power switch to turn it and scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu > Advanced.
Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and touch Connect.
When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.
WI-FI HOTSPOT
You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.Caution: This application significantly impacts battery life. You may want to run this application with the charger connected.Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Verizon Wireless for details.To set up your smartphone as a Wi-Fi hotspot:
Touch Menu > System settings > Tethering & Mobile Hotspot > Mobile Hotspot to turn on the hotspot.
Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:
Network SSID: Enter a unique name for your hotspot and touch Next.
Security: Select the type of security you want: WEP, WPA, or WPA2. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.
Broadcast Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.
Touch Save when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Security type, and entering the correct Password.
A recent Update to these Instructions above Can Be Found Here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/71988/p/30,6720,8417

Razr Maxx no longer able to take screen shots

Hi all,
I've had a ton of trouble with the Razr Maxx. I've been through a few of the phones. First ICS update killed the phone, I've consistently had a Maxx that won't hold 4g connection in strong 4g areas and requires it to be put into airplane mode or shut off to get the 4g data back.
Here's a new one though. The phone was getting scorching hot so installed the battery monitor app to track how hot it was getting and for how long. The phone is roughly hitting 115+ multiple times a day. So I was taking screen shots of it to show some friends to ask them for input on fixing this. Out of the blue and without the addition or update of any of my apps my phone won't take screen shots anymore. It's still also getting ridiculously hot which is a scary thing but completely aside from the inability to take screen shots.
hints, help, suggestions?

I clear the cache every so often and I have done it about a half dozen times since the battery started getting hot and the screenshot hasn't been working. I have 4g signal with this replacement (3rd razr maxx)and it doesn't seem to have the connectivity issues as previously. I'll take the SIM out regardless though. I grabbed a new SIM for this phone when I received this replacement. About a month old or so. I'm good with working around the phone. Factory reset didn't solve the issue either, it just made me mad that I still had the issue and now I had to spend an hour to get the phone where it was previously. I'm getting tired of wasting my time with the Maxx. The battery life was nice, but it's getting tedious.

Photo's App on one of my Razr Maxx's not working

I have an app that is Tide with Google+ I think and it is called Photos) I tried using it to Touch up a photo and to Frame it I want to share it with my family on Facebook but every time i get ready to save the updated photo it says Unable to save changes.. To my life I can't figure out why and another thing I can't find the app at all in the were the apps are suppose to be located at Downloaded or All and when I looked to see if the app was on my other Razr Maxx it was not on there so I'm kind of puzzled on the whole darn thing.
My Question to the Forum members do you have this app and if so is working on your phone and how do I get it to were it will work on mine.. I'm puzzled on this one.. thanks b33

We've been Doing just that, I think I just loaded her up with too much stuff LasinaH we'll do the suggestion clean all of the house maybe change the SD card and I'll let you know at least you responded thanks a bunch b33

Sluggish touch screen Droid Razr Maxx

For the last several months, my Droid Razr Maxx has had a very sluggish touch screen. How can I fix this? Could I possibly have too many photos (1700?) saved to my phone, consuming too much memory? Would saving the photos to the card solve that problem and if so, how do I do that? Thanks so much!

I would think that 1700 photos on your device storage might be the culprit. You could use a file manager to multi select all the photos and move them to your SD card. As an easier alternative, you could use a file manager app to move the DCIM folder to your SD card and then make that the default storage location in your camera settings.

Razr/Razr MAXX I.C.S. Sticky?

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