RBL blocking users that are have stmp authentication setup

Hi my server all of a sudden started blocking my users from sending email even though they are setup to authenticate when sending email. This has happened on two different ISPs (verizon and road runner) on both mac (apple mail) and pc (outlook).
This is the error message I getting from Apple's mail.app:
"The server response was: Service unavailable; Client host [70.20.35.100] blocked using sbl-xbl.spamhaus.org; http://www.spamhaus.org/query/bl?ip=70.20.35.100"
Shouldnt when the user when sending an email bypass the RBLs?

If I remember my correctly the smtp user must pass all parts of the line:
smtpdclientrestrictions = permitsaslauthenticated, permit_mynetworks, rejectrblclient zen.spamhaus.org, rejectrblclient bl.spamcop.net, permit
I could be wrong and it could be an ordering issue so I would look at your postconf -n to see how this line reads in your setup. Maybe you have rejectrblclient zen.spamhaus.org listed before permitsaslauthenticated.
Either way you need to contact spamhaus and get your users e-mail off the RBL and find out if you got any spammer viruses running on your clients.

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<FONT face=Helv color=#002f80 size=>
All MTP device users,
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<OL dir=ltr style="MARGIN-RIGHT: 0px">
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[/list]
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<OL dir=ltr style="MARGIN-RIGHT: 0px">
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[/list]
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<OL dir=ltr style="MARGIN-RIGHT: 0px">
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[/list]
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slipinator,
You do realize that there are multiple moderators and I do not see every post, correct? This is a user interaction forum and if you have questions that other users cannot answer then it is advised that you contact Technical Support. I am not trying to be a jerk, just don't want to have any false impressions of what this board is here for. I try to answer what I can when I can, but I cannot get to every post.
For your question, the second one is more correct. When you transfer playlists, or use the auto sync, then the tracks are copied and organized. If you simply copy tracks in MediaSource, then it copies them directly where you tell it to.
So with your first question, if you copied tracks and playlists all at once, then you would create duplicates. The tracks would copy where you told them to (root, music, wherever) and then the playlists would copy the tracks again into an organized set of folders under Music when they transfered.
Your second question / statement is the better way to go if you don't want to use the Autosync.
Daniel
Message Edited by Daniel-CL on 04-06-2006 04:24 PM

RBL blocking users that are have stmp authentication setup

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