RCA/KPIScript.jar SAP BusinessObjects XI 3.1

Hi,
We would like to set up for End-To-End Root Cause Analysis for SAP
BusinessObjects Enterprise XI 3.1. We have Solution Manager 7.0 EHP1
SP26 (Windows) and BOE XI3.1 SP3 installed (Windows). We have followed
as in End-to-End
Root Cause Analysis: System Landscape Setup Guide, available at:
https://websmp130.sap-ag.de/sap
(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=976054 . End-To-
End Analysis shows u201DNo Applicable Data Foundu201D. Looking through u201CTroubleshooting Guide End-To-End Workload
Analysisu201D and u201CEnd-To-End Diagnostics Trouble Shooting Guide missing
data in service session from BI/CCDB2u201D it seems as if Extractor FWK for
system BOD works for the system, extractors are scheduled and running
(green)/Screen copy in attachment. TA Listcube, Infocube 0SMD_PE2H for
Sysid: BOD shows data from today)/Screen copy in attachment. We too
have looked through Oss note Note 1357901 - RCA: Managed System Setup
for SAP BusinessObjects Enterprise.
SMDAgent at the BOE host has been installed, registreded and attached
successfully and the agent setup completes successfully BUT with a
warning: "
[Wilyhost Agent] Wilyhost Agent setup finished successfully with
limitations. Data of at least one action is not available in Enterprise
Manager(corpit43:6001).
[E2E RFC] The E2E Extractors were succesfully activated for
cphgit49/BOD/49 (cphgit49.ad1.danisco.com) (Platform Processing
Services, ADAPTIVE JOB SERVER, Crystal Report Server, INPUT FILE
REPOSITORY SERVER, Output File Repository Service, Central Management
Service, JOB SERVER)
[E2E RFC] The E2E Extractors Batchs were succesfully started for
cphgit49/BOD/49 (cphgit49.ad1.danisco.com).".
Looking at Extractor FWK Administration, extractor log for the BOE
system alle extractors seems to run successfully ( all green lights).
1626902 - Incomplete EarlyWatch Alert report due to SCRI extractor
timeout implemented (Validity: 30.01.2012 - active ).
Testing from RCA, Host Analysis, OS Command Console alle retreives-
/entries
except for DumpKPI's works fine ref. screen copy in attachment
For DumpKPI's we first had a timeout after 9 minutes ("default")
(SMDAagentApp log), then we followed up at timeout parameters and now
we do not get a timeout but the execution
seems to hang itself after some times and we
get the following error when trying to logon to BOE CMS or as error
message in SMDAgentApplication.log ...:"@CPHGIT49.ad1.danisco.com:6400,
kind cms which host
service null, are down or disabled".
SMDAgentApplication.log
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <?xml version="1.0" encoding="UTF-8"?>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <KPI>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <Error>All the servers with CMS
CPHGIT49.ad1.danisco.com:6400, cluster @CPHGIT49.ad1.danisco.com:6400,
kind cms which host service null, are down or disabled
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line </Error>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line </KPI>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line
Thanks in advance for any input for this issue.
Hanne

Hi Diego,
Thanks a lot for your reply on this issue. The BOE is  XI 3.1 SP3 HF2.
We have followed up as in the notes below.
Note 1357901 - RCA: Managed System Setup for SAP BusinessObjects Enterprise.
Note 1377938 - BOE extraction script for Solution Manager EhP1
In RCA, Host Analysis, OS Command Console commands as DumpServerAps, DumpServerJobserver, DumpServerCacheServer, DumpServerPageServer, DumpServerEventServer,
DumpServerFileServer, DumpServerWebiServer and DumpAlinXML return values ok, but when executing the command DumpKPIs it takes a long while and it then shows same output as seen in SMDAgentApplication.log "<Error>All the servers with CMS CPHGIT49.ad1.danisco.com:6400, cluster @CPHGIT49.ad1.danisco.com:6400, kind cms which host service null, are down or disabled" ref. below.
RCA, Agent Administration, Application Configuration, com.sap.smd.agent.application.remoteos settings,
ENV_HOST_BOE_CMS = CPHGIT49:6400
ENV_HOST_BOE_CMS_PWD = ****
ENV_HOST_BOE_CMS_USR = administrator
ENV_HOST_BOE_DIR = D:\Program Files\Business Objects\
SMDAgentApplication.log shows,
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <?xml version="1.0" encoding="UTF-8"?>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <KPI>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <Error>All the servers with CMS CPHGIT49.ad1.danisco.com:6400, cluster @CPHGIT49.ad1.danisco.com:6400, kind cms which host service null, are down or disabled
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line </Error>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line </KPI>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line
Hanne

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    We are going to prototype Xcelsius and Analysis on SAP BI data. For this reason we are going to implement the SAP BusinessObjects Enterprise Integration Kit. As in we are getting a trial version from SAP. We have built a SAP BI Client 7 with ehancement pack 1 SP6 on a AIX server.
    Do you know whether we need addiotional hardware to install the BO software. I presume one needs an application server of some sort? What is best practice in this, machine wise, operating system etc?
    Though there is a lot of documentation availbale on the web, I cant find a simple server architecture.
    I am useing the following documents as a guide, it says BO 3.0 but also relevant for 3.1 I presume?
    http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/a00ee3b2-5283-2b10-f1bf-8c6413e0898f?quicklink=index&overridelayout=true
    It would be great if you could answer the questions above! Cheers.
    Thanks, GruttePier

    Hi,
    the portal runs on a server. What is wrong? I have done everything exactly as documented.
    Regards
    J.V.
    Edited by: Jana VOGL on Nov 11, 2010 8:13 AM

  • New monitoring tool for SAP BusinessObjects Enterprise XI 3.1 SP2 & higher

    Did you know that there is a new monitoring tool available for SAP BusinessObjects Enterprise XI 3.1?
    It produces reports that summarise the SAP BusinessObjects Enterprise system landscape and its configuration, helps out with troubleshooting issues and points out areas of concern.
    It also delivers a lot of help with troubleshooting issues via Wily Introscope monitoring dashboards, an 'investigator' and transaction tracing.
    You can read more about it in this blog: /people/miles.escow/blog/2010/12/01/remote-support-component
    Edited by: Christian Luehe on Dec 2, 2010 5:07 PM

    Hi,
    we support official IBM Tivoli and Mircosoft SMS.
    Check google with "businessobjects enterprise monitoring" and you will find a lot of other vendors. maybe you find yours.
    Regards
    -Seb.

  • Class not Registered when Export to SAP BusinessObject Plateform

    Hi all visitors
    i have installed Crystal Report Server on my PC.
    i want add the flash to to Crystal Report Server by go to File->Export->SAP BusinessObject Platform then
    it shows me the message " Class not Registerd " then
    The "Log On to BusinessObjects Enterprise" dialog box appears.
    in System: I input my CMC(http://administratorPC:8080)
    username:administrator
    pwd:myadmin~
    but at the Authentication, it doesn't show anything.
    Note: before i follow this step and there is no message  like this.
    Best Regards

    Query browser is not working - then I press "Add query" it gives Class not registered error and after that logon window with blank fileds. Authethication type field is empty and its impossible to enter something here.
    Could anyone help?

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