RCA Problem - No agent installed

Hi,
Recently i installed SMD agent on Sloution Manager (SP 17).When i go through
Diagnostic Setup ->Manged System -> Setup wizard -> No SMD agent found.
while i go through smdadmin.sh its showing running.
See log file
[Root exception is com.sap.engine.interfaces.cross.DestinationException:
there are no access points for service: P4 registered on the message server]
Kindly suggest.
Regards
Surendra Jain

Dear Surendra Jain
This is very common issue reported with the Agent Installation. In order to address this please follow these points below.
1.)   Make sure the right agent is installed as per note 1365123 , the attached file Agent_Installation_Strategy.ppt
       with this SAP Note will give very clear picture how and what version of Agent you need to Install on your system.
2.)   Regarding the error access point for service: P4 registered on the message server please refer to the page no 18 - 19
        from this PDF file which you can download using this link below.
        https://websmp109.sap-ag.de/~form/sapnet? SHORTKEY=01100035870000703907&SCENARIO=01100035870000000112&_OBJECT=002007974700000409092009E
Best Regards
Jai Wardhan

Similar Messages

Agent installed, added entry to PATH, causing application problems

Hi everyone,
I am in the process of rolling out OEM 10g Grid Control. I have a test server running OEM, and I am installing the agent on a few of our development servers to test things out. I was able to get the agent up and running on one of our dev servers with no problems. However, it introduced some new issues - suddenly the server was having some problems, certain apps weren't working, and the server would even reboot itself periodically (can you guess - Windows 2003 Server). After a lot of finger-pointing yesterday, it turned out to be the fact that the agent install had added 2 new entries into the system PATH environment variable:
d:\oracle\product\10.1.0\agent10g\jlib
d:\oracle\product\10.1.0\agent10g\bin
This was causing problems with the apps, which subsequently was causing the server to reboot. The person who found this issue yesterday just went in and removed those 2 entries from the PATH, and now things seem to be good. The applications are working again, and the agent continues to run just fine as well.
Has anyone else noticed this? Am I OK to just remove these entries from the path after installing the agent on every server?
Thanks,
Brad

Quick update, if anyone is interested - I created an SR on Metalink to help with this issue. Here is what they came back with:
"This values in Path variable are added in order to allow the Agent to perform all kind of tasks (diferent targets-type discovery, patching, configuring).
It is not grave to have this values removed, but in order to avoid later unexpected behaviour, from Oracle Management Agent point of view it is recommended to re-add this values AT THE END of the Path variable."
So that is exactly what I did - I moved the 2 entries to the END of the path variable, then rebooted the server, and now things seem to be good - the application is working normally again, and I can see everything in OEM.
--Brad

SCOM agent install fails Error 80070035 - the network path was not found

I have deployed SCOM 2012 agents to most servers (2008, 2008 R2, 2012, 2012R2) in our estate but some either fail to install or are not monitored. I assume the two problems are related, but for now I am concentrating on the servers that fail completely.
Installation is from the Discovery Wizard and I have about 20 servers that fail of various server versions.
So looking at one specific server that is failing to install the agent - a 2008 standard service pack 2
The firewall in on and file and printer sharing is enabled for domain, remote administration is enabled for domain
I added a specific rule to allow TCP 5723 and 5724
DCOM is enabled
I can Ping the target server from the SCOM server by both name and FQDN - both return the same IP and our DNS server has only one entry for this server
I can browse to the admin share \\server\C$ from the SCOM Server, using the same account that I specify for the agent install that is a domain admin with rights on this server (and on the other servers the agent
did install to) and the server has plenty of disk space available
I am not sure what else to look at so would welcome any ideas
Thanks

Hi Petro,
I have a Agent installation failure cheat sheet, For your error 80070035 it is said to perform a manual installation.
So i would like to understand which version of SCOM is this ? 2007 R2 or 2012 or 2012 r2 ?
Also check if your agents have the WMI service started and enabled ?
Also if yours is a SCOM 2007 R2 do you have a RMS & MS in your management group ? If yes then Pushing the agent installation from MS may cause such issue. So would suggest you push the installation from RMS.
Also check if your Network connectivity meets the minimum requirement as recommended by SCOM. Below is applicable for Both SCOM 2007 R2 & SCOM 2012 & 2012 R2.
Component A
Component B
Minimum Requirement
Root management server or management server
Agent
64 Kbps
Root management server or management server
Agentless
1024 Kbps
Root management server or management server
Database
256 Kbps
Also check if you have any Anti virus / Firewall which is blocking the install / communication. If yes disabe or add the "Monitoringhost.exe to the safe list or what your feature is.
Check if you have another IP assigned to the NIC card and remove it tempraurly andchecl.
Also post the event logs of the Agents which are in not monitored state for analysis.
SCOM Agent installation failure error codes
Error
Error Code(s)
Remediation Steps
The MOM Server could not execute WMI Query "Select * from Win32_Environment where
NAME='PROCESSOR_ARCHITECTURE'" on computer server.domain.com
Operation: Agent Install
Install account: domain\account
Error Code: 80004005
Error Description: Unspecified error
80004005
1. Check the PATH environment variable. If the PATH statement is very long, due to lots of installed third party software - this can
fail. Reduce the path by converting any long filename destinations to 8.3, and remove any path statements that are not necessary.
2. The cause
could be corrupted Performance Counters on the target Agent.
To rebuild all Performance counters including extensible and third party counters in Windows Server 2003, type the following commands at a command
prompt. Press ENTER after each command.
cd
\windows\system32
lodctr /R
Note /R is uppercase.
Windows Server 2003 rebuilds all the counters because it reads all the .ini files in the C:\Windows\inf\009 folder for the English operating system.
How to manually rebuild Performance Counter Library values
http://support.microsoft.com/kb/300956
3. Manual agent install.
The MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on
computer “servername.domain.com”
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
8004100A
800706BA
1. Ensure agent push account has local admin rights
2. Firewall is blocking NetBIOS access
3. Inspect WMI health and rebuild repository if necessary
4. Firewall is blocking ICMP (Live OneCare)
5. DNS incorrect
The MOM Server failed to open service control manager on computer "servername.domain.com". Access is Denied
Operation: Agent Install
Install account: DomainName\User Account
Error Code: 80070005
Error Description: Access is denied.
80070005
80041002
1. Verify SCOM agent push account is in Local Administrators group on target computer.
2. On Domain controllers will have to work with AD team to install agent manually if agent push account is not a domain admin.
Disable McAfee antivirus during push
The MOM Server failed to open service control manager on computer "servername.domain.com".
Therefore, the MOM Server cannot complete configuration of agent on the computer.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
800706BA
1. Firewall blocking NetBIOS ports
2. DNS resolution issue. Make sure the agent can ping the MS by NetBIOS and FQDN. Make sure the MS can ping the agent by NetBIOS
and FQDN
3. Firewall blocking ICMP
4. RPC services stopped.
The MOM Server failed to acquire lock to remote computer servername.domain.com. This means there is already an agent management operation proceeding
on this computer, please retry the Push Agent operation after some time.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 80072971
Error description: Unknown error 0x80072971
80072971
This problem occurs if the LockFileTime.txt file is located in the following folder on the remote computer:
%windir%\422C3AB1-32E0-4411-BF66-A84FEEFCC8E2
When you install or remove a management agent, the Operations Manager 2007 management server copies temporary files to the remote computer. One
of these files is named LockFileTime.txt. This lock file is intended to prevent another management server from performing a management agent installation at the same time as the current installation. If the management agent installation is unsuccessful and
if the management server loses connectivity with the remote computer, the temporary files may not be removed. Therefore, the LockFileTime.txt may remain in the folder on the remote computer. When the management server next tries to perform an agent installation,
the management server detects the lock file. Therefore, the management agent installation is unsuccessful.
http://support.microsoft.com/kb/934760/en-us
The MOM Server detected that the following services on computer "(null);NetLogon" are not running. These services are required for push
agent installation. To complete this operation, either start the required services on the computer or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Remote Computer Name: servername.domain.com Install account: DOMAIN\account
Error Code: C000296E
Error Description: Unknown error 0xC000296E
C000296E
1. Netlogon service is not running. It must be set to auto/started
The MOM Server detected that the following services on computer
"winmgmt;(null)" are not running
C000296E
1. WMI services not running or WMI corrupt
The MOM Server detected that the Windows Installer service (MSIServer) is disabled on computer "servername.domain.com". This service is
required for push agent installation. To complete this operation on the computer, either set the MSIServer startup type to "Manual" or "Automatic", or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: C0002976
Error Description: Unknown error 0xC0002976
C0002976
1. Windows Installer service is not running or set to disabled – set this to manual or auto and start it.
The Agent Management Operation Agent Install failed for remote computer servername.domain.com.
Install account: DOMAIN\account
Error Code: 80070643
Error Description: Fatal error during installation.
Microsoft Installer Error Description:
For more information, see Windows Installer log file "C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameAgentInstall.LOG
C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameMOMAgentMgmt.log" on the Management Server.
80070643
1. Enable the automatic Updates service…. Install the agent – then disable the auto-updates service if desired.
Call was canceled by the message filter
80010002
Install latest SP and retry. One server that failed did not have Service pack installed
The MOM Server could not find directory \\I.P.\C$\WINDOWS\. Agent will not be installed on computer "name". Please verify the required
share exists.
80070006
1. Manual agent install
Possible locking on registry?
http://www.sysadmintales.com/category/operations-manager/
Try manual install.
Verified share does not exist.
The network path was not found.
80070035
1. Manual agent install
The Agent Management Operation Agent Install failed for remote computer "name". There is not enough space on the disk.
80070070
1. Free space on install disk
The MOM Server failed to perform specified operation on computer "name". The semaphore timeout period has expired.
80070079
NSlookup failed on server. Possible DNS resolution issue.
Try adding dnsname to dnssuffix search list.
The MOM Server could not start the MOMAgentInstaller service on computer "name" in the time.
8007041D
80070102
NSlookup failed on server. Possible DNS resolution issue.
Verify domain is in suffix search list on management servers.
The Agent Management Operation Agent Install failed for remote computer "name"
80070643
1. Ensure automatic updates service is started
2. Rebuild WMI repository
3. DNS resolution issue
The Agent Management Operation Agent Install failed for remote computer "name". Another installation is already in progress.
80070652
Verify not in pending management. If yes, remove and then attempt installation again.
The MOM Server detected that computer "name" has an unsupported operating system or service pack version
80072977
Install latest SP and verify you are installing to Windows system.
Not discovered
Agent machine is not a member of domain
Ping fails
1. Server is down
2. Server is blocked by firewall
3. DNS resolving to wrong IP.
Fail to resolve machine
1. DNS issue
The MOM Server failed to perform specified operation on computer "name". Not enough server storage…
8007046A
1. This is typically a memory error caused by the remote OS that the agent is being installed on.
There are currently no logon servers available to service the logon request.
8007051F
1. Possible DNS issue
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version
of the Windows Installer service.
8007064D
1. Install Windows Installer 3.1
The network address is invalid
800706AB
Possible DNS name resolution issue.
Tried nslookup on server name and did not get response.
Verify domain is in suffix search list on management servers.
The MOM Server failed to perform specified operation on computer servername.domain.com
80070040
1. Ensure agent push account has local admin rights
The MOM Server detected that the actual NetBIOS name SERVERNAME is not same as the given NetBIOS name provide for remote computer SERVERNAME.domain.com.
80072979
1. Correct DNS/WINS issue.
2. Try pushing to NetBIOS name
Gautam.75801

ZEN Agent install without admin rights

Hi all,
Sorry to re-visit something I've seen a number of posts on, but I can't
seem to get things to work as I've been lead to believe they should. We
have a handful of systems that do not have any instance of the ZEN agent
installed, a mix of NT and XP (odd, I know). We are attempting to create
an automated process that will establish whether the agent is on the
system and if it is not, install it. Seems pretty straight forward and
I've been referencing the following suggestions. There are a number of
posts in the forums as well, but these were the most relevant.
http://www.novell.com/coolsolutions/trench/3490.html
http://support.novell.com/cgi-bin/se...?/10085696.htm
http://www.novell.com/coolsolutions/trench/3383.html
http://support.novell.com/cgi-bin/se...?/10073212.htm
The problem is, despite what these instructions say, we cannot install the
agent without having local admin rights. All the batch files are in
place, and work, but ultimately the install fails. I've seen work arounds
for any OS later than NT, but its important that every system have the
agent.
I've tried almost everything suggested in the links above but I am
primarily pursuing the batch file approach as detailed in...
http://support.novell.com/cgi-bin/se...?/10085696.htm
At what point are rights elevated such that the install can complete in an
NT environment?
I am sure I'm forgetting some relevant details, so humor me please.
Thanks in advance.
Mike

I forgot that RunAs does not come with NT. ( It's available as an add-on,
but even that needs admin rights to install.)
Try PSExec from http://www.sysinternals.com, but I believe that will not
work either, but worth a shot.
Another outside shot is to push the "AlwaysInstallElevated" MSI installer
registry keys via a batch file.
Unfortunately, I doubt your logged on user has the rights to do this
either..............
You may be stuck manually visiting and installing manually.
Craig Wilson
Novell Product Support Forum Sysop
Master CNE, MCSE 2003, CCNA
Editor - http://www.ithowto.com
(Seeking Full-Time Expert? Drop me a note :> )
<[email protected]> wrote in message
news:[email protected]...
> There's no domain to work with. The only admin account available is on
> the local PC. I've seen options using Runas or even CPAU.exe but neither
> are available with Windows NT.
>
> We are copying the relevant files to a directory on the PC before
> beginning the install. To this point, network access has not been an
> issue.
>
> The batch file dictates the install run in the background so I don't see
> it happening, but the problem seems to come down to not having
> administrative rights on the PC. If I launch the .MSI manually it gives
> me an error referencing rights. If I'm logged on as an administrator the
> install completes exactly as it should.
>
> Thanks for the reply. I look forward to any suggestions you may have.
>
>
>> There are lots of scripts, but you need to have some ID that is a local
>> admin. ( If the PC is on a Domain, then a Domain Admin account works
>> great.)
>> Additionally, network access may be lost when running this script, so
>> copying the agent local before the install may help.
>>
>> Where do you hit a snag? Starting the install as the alernate user?
>> Finding an Admin account? Determining if the agent is installed?
>>
>> --
>> Craig Wilson
>> Novell Product Support Forum Sysop
>> Master CNE, MCSE 2003, CCNA
>>
>> Editor - http://www.ithowto.com
>>
>> (Seeking Full-Time Expert? Drop me a note :> )
>>
>>
>> <[email protected]> wrote in message
>> news:[email protected]...
>> > Hi all,
>> >
>> > Sorry to re-visit something I've seen a number of posts on, but I can't
>> > seem to get things to work as I've been lead to believe they should.
> We
>> > have a handful of systems that do not have any instance of the ZEN
> agent
>> > installed, a mix of NT and XP (odd, I know). We are attempting to
> create
>> > an automated process that will establish whether the agent is on the
>> > system and if it is not, install it. Seems pretty straight forward and
>> > I've been referencing the following suggestions. There are a number of
>> > posts in the forums as well, but these were the most relevant.
>> >
>> > http://www.novell.com/coolsolutions/trench/3490.html
>> > http://support.novell.com/cgi-bin/se...?/10085696.htm
>> > http://www.novell.com/coolsolutions/trench/3383.html
>> > http://support.novell.com/cgi-bin/se...?/10073212.htm
>> >
>> > The problem is, despite what these instructions say, we cannot install
> the
>> > agent without having local admin rights. All the batch files are in
>> > place, and work, but ultimately the install fails. I've seen work
> arounds
>> > for any OS later than NT, but its important that every system have the
>> > agent.
>> >
>> > I've tried almost everything suggested in the links above but I am
>> > primarily pursuing the batch file approach as detailed in...
>> > http://support.novell.com/cgi-bin/se...?/10085696.htm
>> >
>> > At what point are rights elevated such that the install can complete
> in an
>> > NT environment?
>> >
>> > I am sure I'm forgetting some relevant details, so humor me please.
>> > Thanks in advance.
>> >
>> > Mike
>>
>>
>

ZLM Agent Install Fails - NOTHING_PROVIDES_DEP:

Hi,
I am trying to install the zlm agent (ZLM 7.3 IR2) on a SLES 11 box.
I have extracted the ZLM Server ISO image files, and put it on an NFS server. The client box then mounts the NFS share and I run the command
./zlm-install -a -i
Sometimes the installation goes through fine, but lately I am getting the following errors on the agent install
Installing Component : ZENworks Agent
Installing ZENworks Agent | | 0% NOTHING_PROVIDES_DEP: /bin/sh needed by rug-7.3.2.0-0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-utilities-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-install-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-zmd-settings-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: libxml2 needed by novell-zenworks-zmd-rmagent-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policymanager-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policyenforcers-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-x11vnc-0.6.1-2.novell.0.8.i586
NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-tightvnc-1.2.9-6.novell.0.7.i586
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zislnx-7.3.2-0.0.0.i586
NOTHING_PROVIDES_DEP: libc.so.6()(64bit) needed by zmd-inventory-7.3.2.0-0.0.x86_64
NOTHING_PROVIDES_DEP: 'gconf2 >= 2.2.1' needed by novell-zenworks-zmd-gconfpolicyenforcers-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by zen-updater-7.3.2-0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zlm-release2-7.3.2-0.0.0.noarch
DEP_PROVIDERS_NOT_INSTALLABLE: 'novell-zenworks-zislnx >= 7.0.0' needed by novell-zenworks-zmd-imgagent-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
Install of ZENworks Agent failed.
Install has not completed
Here is the output from the log file
26 Mar 2010 13:08:43 INFO Daemon Received signal SIGTERM
26 Mar 2010 13:08:43 WARN ShutdownManager Preparing to shut down...
26 Mar 2010 13:08:43 INFO UnixWebServer Unix server stopped
26 Mar 2010 13:08:44 WARN ShutdownManager Shutting down daemon...
26 Mar 2010 13:08:44 INFO Daemon Final RSS size is 25708 KB
26 Mar 2010 13:08:51 INFO Daemon Starting ZMD version 7.3.2
26 Mar 2010 13:08:51 INFO Daemon Using Mono 1.2.6
26 Mar 2010 13:08:51 INFO WebCache Expiring cached files...
26 Mar 2010 13:08:51 INFO KeyManager Loading key whitelist
26 Mar 2010 13:08:51 INFO Daemon Loading trusted certificates...
26 Mar 2010 13:08:51 WARN NetworkManagerModule Failed to connect to NetworkManager
26 Mar 2010 13:08:51 INFO PackageManagementModule Using SAT backend
26 Mar 2010 13:08:51 INFO RPMBackend Loading installed packages
26 Mar 2010 13:08:51 INFO RPMBackend Finished loading installed packages
26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support'
26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'Package Management' - 'Package Management module for Linux'
26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server'
26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC'
26 Mar 2010 13:08:51 INFO ServiceManager Not loading existing services
26 Mar 2010 13:08:51 WARN Daemon Not starting remote web server
26 Mar 2010 13:08:51 INFO UnixWebServer Unix server listening for connections.
26 Mar 2010 13:08:51 INFO DaemonHealth Current RSS size is 18740 KB
26 Mar 2010 13:09:01 INFO ServiceManager Adding service: file:///mnt/data/packages/edir/sles-11-x86_64
26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'edir'
26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/imaging/sles-11-x86_64
26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'imaging'
26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/server/sles-11-x86_64
26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'server'
26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/mono/sles-11-x86_64
26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'mono'
26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/java/sles-11-x86_64
26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'java'
26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/sles-11-x86_64/sles-11-x86_64
26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'sles-11-x86_64'
26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/runtime-deps/sles-11-x86_64
26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'runtime-deps'
26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/client/sles-11-x86_64
26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'client'
26 Mar 2010 13:09:07 INFO Progress Progress.Stop Message: NOTHING_PROVIDES_DEP: /bin/sh needed by rug-7.3.2.0-0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-utilities-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-install-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-zmd-settings-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: libxml2 needed by novell-zenworks-zmd-rmagent-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policymanager-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policyenforcers-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-x11vnc-0.6.1-2.novell.0.8.i586
NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-tightvnc-1.2.9-6.novell.0.7.i586
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zislnx-7.3.2-0.0.0.i586
NOTHING_PROVIDES_DEP: libc.so.6()(64bit) needed by zmd-inventory-7.3.2.0-0.0.x86_64
NOTHING_PROVIDES_DEP: 'gconf2 >= 2.2.1' needed by novell-zenworks-zmd-gconfpolicyenforcers-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by zen-updater-7.3.2-0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zlm-release2-7.3.2-0.0.0.noarch
DEP_PROVIDERS_NOT_INSTALLABLE: 'novell-zenworks-zislnx >= 7.0.0' needed by novell-zenworks-zmd-imgagent-7.3.2-0.0.0.x86_64
NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
Those packages deps are installed and I have a SLES 11 repo setup - which works.
Thanks.

Hi Rainer,
Thanks for the response.
I tried what you said:
rpm -q --whatprovides /bin/sh
bash-3.2-147.3
Including the rebuild, but it didn't work.
I doubt its an RPM problem, because I can install any other package.
host-10-121-92-73:/mnt/agent # rpm -aq | grep squid
yast2-squid-2.17.10-1.32
host-10-121-92-73:/mnt/agent # zypper in squid
Loading repository data...
Reading installed packages...
Resolving package dependencies...
The following NEW package is going to be installed:
squid
Overall download size: 1.3 M. After the operation, additional 4.4 M will be used.
Continue? [YES/no]: yes
Retrieving package squid-2.7.STABLE5-2.3.x86_64 (1/1), 1.3 M (4.4 M unpacked)
Installing: squid-2.7.STABLE5-2.3 [done]
Additional rpm output:
Updating etc/sysconfig/squid...
host-10-121-92-73:/mnt/agent # rpm -aq | grep squid
yast2-squid-2.17.10-1.32
squid-2.7.STABLE5-2.3
While I was writing this, I tried to install the agent again after that squid rpm install and it appears to be working now.
It looks like the rebuild didn't do the trick, but install any new RPM sorts it out.
Thank you very much for the help.

C# SCOM SDK agent install works fine from debug mode but disconnects when built from installer

My team is writing a C# application that installs SCOM agents on the fly. I used the code in :
http://msdn.microsoft.com/en-us/library/hh329037.aspx
as a template. Which works fine and will consistently install agents when I run it in debug from Visual Studio. But when I build an installer (using InstallShield), calls to:
"AgentTaskResult results = adminServer.InstallAgents(agents, configuration);"
always result in a Microsoft.EnterpriseManagement.Common.ServerDisconnectedException. The agent install even shows up in pending management on the SCOM server (but this sits in pending management forever and is never processed). Calling managementGroup.Reconnect();
and retrying the agent install still results in a ServerDisconnectedException. The application has no problem doing other things with the managementGroup object (from debug or running from an installer). It can create MonitorConfigurationOverrides and
gets events out of an outbound connector. So it seems like the disconnect problem is localized just to agent install requests.
I looked in the Windows Event Log and found an OpsMgr SDK Service Error:
An exception was thrown while processing InstallAgents for session ID uuid:71d39b19-f9a7-4d4a-82ee-5043480af635;id=41.
Exception message: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 778.
Full Exception: System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 778.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseNumericCharRefInline(Int32 startPos, Boolean expand, StringBuilder internalSubsetBuilder, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseCharRefInline(Int32 startPos, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlReader.ReadString()
at System.Xml.XmlReader.ReadElementString(String name)
at Microsoft.EnterpriseManagement.RuntimeService.TaskRuntimeService.CreateRemoteJobXml(JobDefinition jobDefinition, ManagementPackTask task, Guid hsId)
at Microsoft.EnterpriseManagement.RuntimeService.TaskRuntimeService.SubmitJobs(IList`1 jobDefinitions, Guid batchId, JobCategory category)
at Microsoft.EnterpriseManagement.RuntimeService.TaskRuntimeService.SubmitTasksInternal(IList`1 jobDefinitions, Guid batchId, JobCategory category, PrepareResultSet prepareTaskResultCallback)
at Microsoft.EnterpriseManagement.ServiceDataLayer.AdministrationService.InstallAgents(Guid batchId, IList`1 jobDefinitions)

Hello,
You might ask in the
Visual C# Language forum on MSDN.
Otherwise, perhaps the Operations Manager - Extensibility forum:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/home?forum=operationsmanagerextensibility
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
My Blog: Unlock PowerShell
My Book: Windows PowerShell 2.0 Bible
My E-mail: -join ('6F6C646B61726C40686F746D61696C2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

DPM 2010 agent install on W2k8 Domain Controller issue

Hey guys, so I'm having a problem getting DPM 2010 agents on my Windows 2008 domain controllers. For some reason the agent will not communicate with the dpm server after running the attach process. The process I go through to install (which is
working in my Dev environment) is
1) (on DC) Run manual agent install by running agent.exe file from ProtectionAgents folder on DPM server
2) (on DC) Run the setdpmserver command line to specify the DPM server
3) (on specified DPM server) Run Agent attach sequence from Agent tabs in DPM console which says successful, but when you return to agents view under "unprotected computers" I see error.
I've verified the tests that other users have posted on this forum including
PING, DCOM permissions, verifying that inbound rules are setup, tested SMB, tested RPC, and also uninstalled and reinstalled the agent. Any ideas where to search next?

I checked the MSDPMCurr.errlog, but I'm not exactly sure how to look for the failures that relate to the DC. When I search for the netbios name of the DC, I can see failures, but I also see identical failures under other server names as well. Is there anything
specifically I should be looking for?
I am requesting turning off the integrated firewall for testing as well and am awaiting an answer.
I am attaching part of the log I was looking at.
tance.cs(253)   NORMAL </TECommand>' Error CmdProcAccessDenied
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING CheckTimeoutMessage: code[0x00000101], detailedCode[0x80070005], errMgs[Access is denied (0x80070005)]
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING [<?xml version="1.0" encoding="utf-16"?>
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING <Status xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" StatusCode="-2147024891" Reason="Timeout" CommandInstanceID="cb3dbc9c-b7fe-4df0-8dcd-c93baacae403" CommandID="GetProperties" GuidWorkItem="bf90214b-f6c3-40b9-b53e-c6dc0a0235df"
TETaskInstanceID="bf90214b-f6c3-40b9-b53e-c6dc0a0235df" xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd">
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING   <ErrorInfo ErrorCode="257" DetailedCode="-2147024891" DetailedSource="2" ExceptionDetails="" xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd">
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING     <Parameter Name="servername" Value="la-exchmbclu02.caa.com" />
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING   </ErrorInfo>
0BE8 10E4 06/14 18:00:03.425 07 AMUtil_expanded.cs(3474)  BF90214B-F6C3-40B9-B53E-C6DC0A0235DF WARNING </Status>].
0BE8 1194 06/14 18:00:03.426 04 cmdproc.cpp(2017) [000000001A62B200] C79F322F-BCB7-40BE-92D2-03D6E85EAAA5 WARNING Failed: Hr: = [0x80070005] : F: lVal : hr
0BE8 1194 06/14 18:00:03.426 04 cmdproc.cpp(1816) [000000001A62B200] C79F322F-BCB7-40BE-92D2-03D6E85EAAA5 WARNING Failed: Hr: = [0x80070005] : C: lVal : hr
0BE8 1194 06/14 18:00:03.426 04 cmdproc.cpp(2242) [000000001A62B200] C79F322F-BCB7-40BE-92D2-03D6E85EAAA5 WARNING Failed: Hr: = [0x80070005] : F: lVal : CreateInstance( strCmdTarget, clsidTarget, hrDLS, (IUnknown
**)&pAgentCommand, (pCommand->GetSenderToken() == 0), pCommand->IsNonDomainAgent(), fIsNonADMachine, cmdTargetIP )
0BE8 1194 06/14 18:00:03.426 04 cmdproc.cpp(2482) [000000001A62B200] C79F322F-BCB7-40BE-92D2-03D6E85EAAA5 WARNING CCommandProcessor::SendOutboundCommand this:[000000001A62B200], ServerName: dc2-01.domain.com
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL Task: Received tiemout message from CmdProc '<?xml version="1.0" encoding="utf-16"?>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL <TECommand xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns="http://schemas.microsoft.com/2003/dls/Commands.xsd">
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL   <Command xmlns="http://schemas.microsoft.com/2003/dls/GenericCommand.xsd">
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <CommandInstanceID>80be8b52-30e1-4d12-bb3f-65c50676ffce</CommandInstanceID>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <AgentTypeID>da6aa17a-d61c-4e9c-8cea-db25dea52a95</AgentTypeID>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <WorkItemID>c79f322f-bcb7-40be-92d2-03d6e85eaaa5</WorkItemID>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <TETaskInstanceID>c79f322f-bcb7-40be-92d2-03d6e85eaaa5</TETaskInstanceID>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <ServerIdFilter>00000000-0000-0000-0000-000000000000</ServerIdFilter>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <VerbIndexFilter>45</VerbIndexFilter>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL     <DatasourceIndexFilter>0</DatasourceIndexFilter>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL   </Command>
0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL   <GetProperties />

Unicode Kernel Diagnostics Agent install on non_unicode kernel System.

We have some ECC 6.0 ABAP systems that do not have a unicode kernel. The diagnostics agent setup guide for Netweaver 7.0 says you should have a unicode kernel DVD for the diagnostics agent install. I was hesitant about using a unicode kernel for the SMD agent and a non-unicode kernel on the ECC 6.0 instance. I tried installing the agent with the non-unicode kernel DVD and got an error that would not let me continue. Anybody have experience with this?

Carl,
David is Right, SMD is itself an SAP Instance(to be considered a seperate system-SAP Note:1365123) with its own exe. So it shouldn't be a problem.
Regards,
Jagan

Agent install hang When Install by using remote desktop

Hi All
My Customer has some workstation,that were placed on branch office,occur some problem and he want to re-install.
When he using remote desktop to login/install, ZCM Agent install service will hang on "novell-rm-md-core". he test some times and get the same result.
But he call another admin install agent locally. agent install successfully.
Who have the same experience about remote install by using remote desktop(mstsc) ??
thanks
wyldkao

Originally Posted by wyldkao
Hi All
My Customer has some workstation,that were placed on branch office,occur some problem and he want to re-install.
When he using remote desktop to login/install, ZCM Agent install service will hang on "novell-rm-md-core". he test some times and get the same result.
But he call another admin install agent locally. agent install successfully.
Who have the same experience about remote install by using remote desktop(mstsc) ??
thanks
wyldkao
Windows XP right?
Then you need to install this patch before installing ZCM agent: An application that installs a mirror driver over a Terminal Services session may stop responding on a Windows XP-based computer
Thomas

Search for ZfD Agent install script

I am looking for a script / batch file for installation of the ZENworks agent without reboot of the workstation.
I am just updating from ZfD 7 SP1 ir3a to ir4 and if I install it manually and start the ZENworks services after install everything is still operational without reboot.
However if I install the agent with a ZENworks application package it always needs a reboot to activate the ZENworks services again - especially the Workstation-Manager
I tried it with pre- and post launch and distribution scripts, and with batch file installation. Everytime when the Workstation-Manager stops the installation ends but the post-scripts and batch processing stops as well. It always requires a reboot to activated the Agent again - or a manual start of the Workstation-Manager service.
I need to find just a way to call a batch file after the MSIEXEC process finishes in order to perform a "net start Workstation-manager".
The difference to other invoronments might be, that the Application is assigned to the Workstations instead to the users like in most other environments.
Thanks for your ideas, Klaus

Well .... [toot horn]
This is a link to a script I wrote in AutoIt that I used for many ZfD6 - 7 deployments. Was very successfully in getting the agent out and you run it from the login script.
Zenworks 4x - 7.x Workstation Agent Automated Deployment - Novell: ZENworks FAQ - Tek-Tips
I didn't write it to do a removal of the agent, but would be simple enough to be added. On the same forum site, in the Zen FAQ's I also posted the source code for the script I have been using to do ZCM deployments. In it has the code you would need to add to facilitate the uninstall of the agent so you can do a reinstall.
Originally Posted by Croaker
You may need put *everything* in a single batch file.
I.e. app copies the zfdagent.msi to the workstation (it won't work off a
server, because as soon as you stop the workstation helper/manger, the
workstation will lose the ability to install from the network)
Then executes the batch file
The batch file stops the zenworks services, unloads the NAL (may not be
necessary, not sure if the msi will do this)
Batch file then installs the ZFD agent with the noreboot option.
batch file restarts each service
Problem will be the batch file really can't re-start the nal correctly.
Since the batch file will be running under the SYSTEM scope, anything it
launches will be under that scope too (ie.. the NAL), so when it loads, it
wouldn't see any user-based apps.
>>> On 7/1/2009 at 10:36 AM, in message
<[email protected]>,
dgibbons<[email protected]> wrote:
> I would like to echo your question. I have a problem right now in
> whichupgrading the agents from ZfD 7 SP1 ir3a to ir4 will break the agent
> andthe only way I can recover is to manually uninstall the agent,
> rebootand reinstall with ir4. I have not yet been successful in scripting
> it(but then I am not that smart when it comes to scripting either) so
> ifanyone has a good solution I too am very much wanting a method
> thatworks. Thanks
> Darcy--
dgibbons--------------------------------------------------------------------
----dgibbons's Profile:
> NOVELL FORUMS - View Profile: a10425 this thread:
> Search for ZfD Agent install script - NOVELL FORUMS

Problem trying to install XP via Boot Camp, computer almost died

Hi there,
I just recently purchased a 24" 2.8Ghz intel iMac 500GB harddrive with OS X 10.5.2. I plugged everything together yesterday morning and the computer was going fine, just liek a dream. On a side note I was genuinely impressed with the ease of setting up and how quick, intuitive and reliable the mac and OS X Leopard was.
This is a bit long but I think I need to go into detail what happened in order for any of you to fully understand what happened to my mac.
Later in the afternoon I decided to install Win XP via Boot Camp. I knew that XP SP2 or later and VISTA was recommended but I decided to use my XP Home Edition "2002 version" install disc instead.
I opened up the Boot Camp Assistant, partitioned 15GB of the 500GB harddrive, inserted WinXP install disc and the computer restarted with everything going to plan thus far. I was going through the install process as normal but I came to a window asking which partition to use to install XP ("c" or "d") or if I wanted to create another partition. I also had my iPod still connected to the computer and I think the installation recognised that harddrive too (all 12GB of space left on my iPod). I wasn't sure what to do so I decided to quit the install process by pressing the relevent keys ("press F3 to quit" etc). Upon automatically restarting the computer I first came to a white screen for about1 or so minutes and then a black screen came up with white text asking me to "press any key to 'something' the CD" (can't remember what the rest of the text was), but the keyboard was unresponsive. I turned the computer off and unplugged it as according to the instruction manual that came with the mac, waited the suggested 5-6 seconds, turned it back on but I came across the same screens. I couldn't eject the XP install disc either. I restarted the computer again, held down the eject button whilst restarting, the disc thankfully ejected but I then came across the same black screen but with no text, just a white flashing underscore cursor. I decided to remove my iPod and restart the computer again. AGAIN I came across the same white screen, then black screen with the flashing white underscore cursor and unresponsive keyboard. I decided to insert the OS X install disc 1 (I don't remember if I inserted it whilst at the black screen or if I restarted the computer and THEN inserted the OS X install disc). The disc loaded slowly but I eventually went through the install process (choosing your language) and then came across a window asking me "Where would you like to install OS X?" but I couldn't install it anywhere. I opened "disk utility" or some program with the word "disk" in it, had no idea what I was doing, somehow created a new volume (though I thought I was actually erasing the XP partition I set up earlier) but in MS-DOS FAT Format or something. I then was able to choose a place (or volume) to install OS X but I had to change the format of the untitled volume from FAT to something along the lines of "Mac OS X journaled (enabled)" (whatever that means). There were other format options available but I just chose the top one on the list (Mac OS X journaled (enabled)). I then made a full install of OS X 10.5.2 and late last night downloaded the latest pdate for Leopard (10.5.4) along with other updates. The computer is working fine now thankfully andeverything seems to be back to normal.
I just want to know what actually happened. What did happen to my computer? Did I somehow wipe the harddrive? Why didn't the computer reboot to HDD when I ejected the WinXP install disc? Which format is the HDD formatted to? What does "Mac OS X journaled (enabled)" mean? Also how come my HDD is 500GB whereas when I checked Boot Camp Asistant a second time (but not installing Win XP again) My HDD is 460GB with 440GB of available space? Is there still another partition I am unable to see? Is there an extra 40GB of data floating around the harddrive that I'm unaware of? What are the factory settings for my computer? I really hope I haven't formatted the disk and installed the OS to settings that weren't like how the computer was originally set BEFORE I regrettably tried to install WinXP via Boot Camp.
If anyone could respond or give me some sort of advice, explanation or help I would very much appreciate your assistance.
Cheers.

According to wiki "the documentation from Apple states that Windows XP Service Pack 2 or Windows Vista is requisite for a Boot Camp installation, and it also mentions that trying to install an unsupported operating system could prevent the computer from booting even into Mac OS X". Sure that was from wiki, but it does seem to support and somewhat validate the problem I had with installing an earlier edition of XP.
http://en.wikipedia.org/wiki/BootCamp_%28software%29#Other_operatingsystems
Thanks for the info on the Filesystem info. My problem is that installing OS X on a mac is just a little bit more technical than installing Windows on a PC as there are a few more things to consider. Plus I'm not familiar with any of the utility programs as well. It's a **** miracle I managed to somehow create a volume to install OS X on when I thought I was erasing the partition I created for WinXP.
But I'm still not sure about the missing 40GB from my 500GB HDD. Upon coming to the desktop straight after OS X was fully re-installed I noticed that the HDD only had 460GB and that 440GB of it available space. So the full installation of OS X was 20GB, but where has the other 40GB gone? I swear I saw that I had much more available space on my harddrive (BEFORE I tried to partition my HDD under Boot Camp Assistant and stuffing up the computer). Is the missing 40GB from the ORIGINAL FACTORY INSTALL of OS X INCLUDING all my iTunes music and other files I uploaded to the computer earlier? It would make sense but there's no way, as far as I know, of checking this. Any ideas?
Cheers.

Scheduler Agent Installed as Service Encrypted Password Change

All,
We have a Scheduler Agent installed as a service in Windows Server 2003, SP2. We want to change the password of the Master Repository. When I change the ODI_SECU_ENCODED_PASS in the odiparams.bat file it doesn't reflect this change in the service. I tried looking around in the snpsagent.conf wrapper file to see if the password is stored anywhere but dont' see it. I see it references a file called snpparams.bat, unfortunately I cannot find this file on our machine. If anyone knows how to get the new password to take effect without having to drop the agent and recreate it, thus losing all schedules that we've created, I would greatly appreciate the help.
Thanks in Advance,
Josh

Hi Josh,
the snpparamens.bat is exactly the same of odiparameter.bat. It had this name when the software was Sunopsis (SNP). Probably you saw the reference at some old document...
If you drop the service nothing will be loose, just recreate it to get the new parameters. The scheduling list is stored, as everything in the ODI, at the repository, it means that all scheduling orders are at tables. Because of that you need to made a "update scheduler" when create a new scheduling.
If you are still afraid, just create a new agent at another port (as service) and change the logical agent to it. Update the scheduller list an take a look if everthing is OK.
After that you can drop the old service.
Does it make any sense to you?

Hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!

hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!
iv unistalled flash, iv checked plug ins it just wont work,

It would have been a great help to know precisely what Mac you have, so some of the following may not apply:
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, try the following solution which fools the site into thinking that you are running the version 11.5.502.55:)
Download this http://scriptogr.am/nordkril/post/adobe-flash-11.5-for-powerpc to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!

Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT3983 i have a sound problem when i install windows 7 32 bit on my imac

i have a sound problem when i install windows 7 32 bit on my imac

Did you download and install the Windows Support software? First step in Bootcamp Assistant is to download the support software. Then did you install the support software from within Windows?
Read the Bootcamp Install instructions. http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf

RCA Problem - No agent installed

Similar Messages

Maybe you are looking for