RCIRAS0274 - Contact system admin error

Hello to all,
            I am trying to open some of the canned reports in the infoview but sometimes i get this error <b>"<i>RCIRAS0274 - Contact system admin error</i></b>". If i try couple of times the same report opens again. So not sure what is causing to throwing in this error every once in a while.
            The reports are builit in Crystal Reports 2008 (version 12) and we are using BOXI 3.1 sp2. So has anyone faced this issue and know the solution to this problem.

What OS is BOE on? Also, are you able to schedule reports?
Also, this is in the wrong forum. You'd be better served posting this in the [SAP BusinessObjects Enterprise/Edge, and SAP Crystal Reports Server Administration|BI Platform;  forum.

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    Hi,
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    I was sure, this machine meant the target machine, the open directory master, because the domain had changed there once before I had taken over responsibility as an admin in this environment. And in fact, changeip disguised an issue there. The command proposed by changeip to fix the situation did not seem appropriate because this machine is multihomed with a public and a private IP adress. Proper name resolution is available for both interfaces including reverse lookup. I dont like this setup, but it was the only way to get mail service running smoothly. Running changeip on the machine itself using these arguments
    changeip /LDAPv3/127.0.0.1 internalIP internalIP old.ours.com current.ours.com
    reported success in updating password server, open directory, both interfaces, hostconfig (which in fact did not change) and samba. It reported an issue with kadmin which is related to Kerberos (we dont use Kerberos yet).
    Changing the hostname of the server using changeip did not solve the issue. I then found the hint to check with scutil. This showed that the Hostname was not set on the prospective replica machine. (A question aside: in how many place is the hostname stored? The traditional /etc/hostname has gone, but seems to be replaces with several other configuration files and databases. I cant see this as an advantage). Setting the hostname using scutil worked fine. However, it did not solve the problem either. At least, slapconfig now started to complain about not being able to log in as root instead of failing from the start.
    I also checked all log files on bboth machines that might have to do with openldap, as there are /var/log/slapd.log, /var/log/system.log and /Library/Log/slapconfig.log. I also checked the log of th layer on top of openldap which is /Library/Log/DirectoryService.server.log. None of them revealed anything noticeable beside a lot of of entries that I have googled in the last few hours and which all dont seem to be associated with the problem in question.
    I will take a break now, but I have to fix this until tomorrow and I hope to get the ultimate hint from you, dear reader.
    Thanks and bye, Christian Völker

    ssh command failed with status 127
    That command is not allowed with the root account via public key authentication.
    Initial OD replication takes place via 'ssh'. If you have 'sshd' configured on the OD Master to authenticate with public keys then the OD replica will not be able to communicate with the OD Master via 'ssh'. You must configure the OD Master to use 'ssh' with password authentication and root login enabled.
    Demote the replica back to standalone. Stop any services that you may have running on the primary network interface. Then stop any services that you may have running on the secondary network interface. In the 'Network' System Prefpane remove the IP number from the secondary interface then deactivate the secondary network interface.
    Assign the private IP address and hostname that you wish to use for the replica to the primary network interface. Assign the 'public' IP number to the secondary interface. Check the DNS to see that the IP address and hostname for the primary network interface resolve both forward and reverse for the hostname of the replica that you have chosen. If it does not, fix your DNS before proceeding.
    In the 'Sharing' System Prefpane, change the name of the machine to the hostname (server.domain.tld) of the replica that you have chosen. Then use 'changeip -checkhostname' to see if the IP/hostname matches. Fix it if it doesn't.
    Then configure the /etc/sshd_config file on the OD master like this:
    \# Authentication:
    PermitRootLogin yes
    PasswordAuthentication yes
    PubkeyAuthentication no
    and the /etc/ssh_config file on the OD replica like this:
    PasswordAuthentication yes
    PubkeyAuthentication no
    Then from the OD replica as the 'root' user issue:
    slapconfig -createreplica <ODMasterIPorFQDN> <diradmin user>
    Make sure that the 'diradmin' user's password contains only alpha-numeric characters -no 'option-characters' or symbols, change it first if it does. Once the process completes, reactivate the secondary interface for the 'public' IP and check the configuration of services that will be using that IP, then start your other services. Secure the 'ssh' service on both machines to disable password authentication and 'root' logins.

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