Rcvd upgrade 3.26 last night, now phone constantly freezes and all contacts lost
rcvd my upgrade to 3.26 last night, now my phone constantly freezes and all my contacts are gone.
Any solution out there? (unfortunately I did not have backup assistant turned on)
tia,
oldbuck
oldbuck wrote:
rcvd my upgrade to 3.26 last night, now my phone constantly freezes and all my contacts are gone.
Any solution out there? (unfortunately I did not have backup assistant turned on)
tia,
oldbuck
Thanks for posting oldbuck!
Glad to hear you were able to resolve the freezing issue on your DROID Incredible! I would be happy to see if we can restore your contacts.
I know you mentioned you didn't have an active Backup Assistant account at the time of the update, however, did you have a Google account setup on your device prior to the update? If so, check on www.gmail.com to see if your contacts are backed up in the "Contacts" section. If they are you can just readd the Google account to your device and enable the "Sync Contacts", and all of your contacts will be synced back to your device.
I trust I have answered your question, and have addressed your concerns.
Similar Messages
-
TS1717 i tried to upgrade last night now it wont open and i get 2 error messages
i trid to upgrade now it wont open and i get 2 error messages
Hello rawhide1111,
The following article provides steps that can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
I updated to 7.1.1 now my phone constantly freezing and lagging.
Anyone else having same issue with 7.1.1 update?
I have talked to mulitple people about this. My iPhone 5c is having the same software issues. I have talked to people at apple now twice and they know off the issue with the 7.1.1 and are hopefully going to fix it soon. They told me to factory reset my phone and I told them that i was not updating my phone until the problem was fixed. My phone actually just restarted its self about 10 minutes ago and im tired of it. Its all software issues.
-
I upgraded my iphone last night on the phone, today I cannot get the computer and the phone to work together. When I click restore iPhone, and my only choice is to restore and upgrade, when it starts the upgrade, it says the phone has not been restored. I did just upgrade the itunes on the computer also.
This may not solve your problem but may clear up a couple of things.
1: Re the connected to wi-fi, plugged in and locked thing is for automatic backups. It doesn't need to be plugged in or locked for it to work when you go to Settings > iCloud > Backup and tap Back Up Now. Mine completes the backup quickly without being plugged in or locking (but I don't have a lot to backup).
2: Locked just means the lock screen is on (press the sleep/wake button on top) -- it will work without a passcode (& again, the lock screen on is only required for the automatic backup).
3: You can see what is using your storage and maybe reduce some of it so that you don't have to pay for storage. Instructions in Manage your iCloud storage - Apple Support -
I updated my phone last night now it is not working properly. Does anyone else have this problem? I have a 4S
Try a hard reset.....
Press and hold the Wake / Sleep button and the Home button at the same time, keep them both pressed until the Apple Logo appears. -
I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get a refund
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
updated my i Phone 4 s to os 8 last night now can't get into my apps it requests i sign into iCLOUD HELP PLEASE
Before I updated this I turned my phone on, entered my password and if I pressed one of the apps it immediately went into that with no problem. Since updating it immediately I press to go into an app it comes with a big white square on the screen stating "sign into iCloud" Enter the Apple ID password for my email address. Then asks for my password to be entered. If i press cancel it reverts to the app for 1 second then goes back to the above screen. The only other option is to sign into iCloud. I have never used iCloud before. Can you help please.
-
I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
what a nightmare,no phone for 3 days and no sign of any positive help from apple.done backup and restore as wifi on phone stopped working,error code 1 and now phone doesnt work at all,apple say other people having problem but havent heard of anyone else,really disappointed in way apple are keeping me hanging on,phone is only 4 mths old
My iphone is only 6 months old and I am experiencing the same problems. I have already had to have the phone swapped once with a phone that has a blown speaker. (The apple store is 2.5hours away so I havent been able to go back to replace the replacement) Since I did the ios 5 update, my phone says NO SERVICE and drops calls. It was speratic but last night, same ERROR message as you. As you know, if forces you to restore which caused me to loose valuable information and documents. insert loud profanity here _________. lol
-
Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I upgraded my iPhone last night. At the end of the upgrade iTunes synched the Contacts, but all my iPhone contacts have been deleted and replaced by the Windows contacts on my computer. Can the iPhone contacts be restored? The latest backup shows the time to be after the sync so we tried to restore the iPhone but only the Windows contact list is there. Can you access any previous backup files anywhere?
Hello ymprice91277, let's solve this mystery! To unlink the Facebook contacts go to Settings, Facebook, turn off contacts.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what in case my iPhone is able to be located or what not?
Jonryan21 wrote:
I have insurance through apple for my iPhone 4.
No, you simply do not. Apple does not sell insurance.
Apple offers an Extended Warranty called AppleCare.
Warranties doe not cover lost or stolen devices. Buy a new one. -
I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.
Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock -
My AppleTV (2nd gen) crashed last night with the latest update and now all I have a flashing light. What to do? It showed a USB symbol point toward an iTunes symbol and won't reset after resetting with the remote. Same thing.
usb symbol pointing toward an itunes symbol is apples way of trying to get you to connect the appletv to your computer running itunes so it can restore the apple tv's software
though it seems to be a connection few people make -
Just upgraded to Lion last night and it works very smooth and fine. The only problem was the WarCraft3 Frozen Throne. I was able to run the game but the home menu until the game starts, it becomes black instead of blue. Before, it works very fine on Snow Leopard.
Have you contacted the vendor? Have you perused the game's online forums?
Maybe you are looking for
-
My computer crashed, a virus ate the data on my hard drive. Replaced the hard drive but library lost. Ipod has music on it and I would like to transfer it back to the computer without losing any of it. How is this possible?
-
Cannot open any pdf file with Adobe Acrobat X Pro
Unable to open any pdf files out of sudden. Fatal Error - Acrobat failed to send a DDE command.
-
Any Function Module to get date by passing week and year
Hi, Is there any Function Module available to get date by passing week and year. For example, Week 24, Year 2005 and you get the date. Regards, Mira
-
Changed iTunes email account - iPad doesn't recogize it
Hi, I changed my email account for iTunes on the apple.com website. The apple site recognizes it, but when I use my iPad and want to download a new podcast, it shows my old email. How do I get my iPad to recongize the new email? Do I have to sync it
-
I have real problems A with syncing and B with dates beeing displayed i Reminders.
the date for 15 october is reading 289/42/2012 which is the the number for the day and the week of the year!!