Rd client via rdweb cannot access local folder

hi,
i recently installed remote-desktop web-service on Windows 2008 R2 for remote user to access a non-proprietary Microsoft application.
the installation was made in one box include the application
a. Remote Dekstop Session Host
b. Remote Desktop Licensing
c. Remote Desktop Gateway
d. Remote Desktop Web Access
i have managed to configure it to allow internal and external users to access the application by using RDWeb.
there are 2 outstanding issues here:
1. i tested the RDWeb to access MS Office (Word/Excel) remoteapp and save a doc to local folder.
tried to save it into my local folder, but it always ended-up with an error :
"Network error: Windows cannot access \\tsclient\d\(any local folder given).   You do not have permission to access \\tsclient\d\.. " 
2. for non Microsoft remoteapp, is there a way (by Group Policy perhaps?) for rdweb-users to locate their local drive/folder within the application?
anyone has ideas to resolve it?
thank you in advance.
rgds.

Hi,
Thank you for posting in Windows Server Forum.
Terminal service Antivirus Exclusion list is available for previous version available but for new server it’s still not published. You can go through below thread might helpful in your case.
Antivirus exclusions for RDS 2012 R2
http://social.technet.microsoft.com/Forums/en-US/3352be76-7489-4a11-be7b-50dd03f94441/antivirus-exclusions-for-rds-2012-r2?forum=winserverTS
Hope it helps!
Thanks.
Dharmesh Solanki

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