RD Session Broker + NLB doesn't work for external users (internal users on network/WAN are OK)

Hi all,
I have run into an issue as the title of this question suggests.
So the senario is, I have (all Virtual):
2x 2008 R2 Remote Desktop Servers
1x 2008 R2 with Session Broker install
I haven't configured any RD settings on the session broker server (i.e. RD virtual desktop, RD Gateway, etc) It's purely setup as the RD Connection Broker
Each of the RD servers I have configured 2 NIC's. The 1st NIC is configured with NLB (NLB only setup for traffic on port 3389 all other traffic isn't handled by NLB). The other NIC is configured to be used only for session reconnection. I'm hoping this is
the right configuration as it's how I have interpreted these guides:
http://technet.microsoft.com/en-us/library/cc772418%28WS.10%29.aspx
http://technet.microsoft.com/en-us/library/cc771300%28WS.10%29.aspx
Please correct me if I have setup the servers incorrectly and what should be differently.
I have setup the NLBs Cluster IP. A rule has been set on the router to make it available externally
This worked fine with an old single RD Server (same IP as NLB Cluster IP, currently offline so no conflict) before the RD Farm was implemented. So I know the port forwarding is OK.
So NLB and Connection Broker Load-Balancing work well for users inside the network. It spreads sessions evenly and there is no problem with DNS resolving the farm name etc. Sessions that are disconnected are reconnected to the same server, etc.
Accessing the TS Farm from the external address isn't so successful
Connectivity is random. Rarely it works, sometimes it gets to "initiating remote connection..." and then disconnects. It doesn't work more times than it does.
So what do I need to do to get this working? Is there another component or something else that I need to configure to get it all working?
I look forward you your help
Thanks,
Trent

Hi Trent,
If both the RD session broker and the NLB are working fine in
the internal network, I suspect that there is something wrong with the external connection. I’d like to confirm the following questions to narrow down this issue:
1.
Can you PING and telnet this RDS farm name when encountering the “disconnect” issue? For example: telnet farmname
3389.
2.
Can you individually connect to the RDS server when failing to connect it via farm name?
3.
Did you configure any certificate on the RDS server or RD gateway server?
4.
Do you get any event log when this issue happens on the server and client side? If yes, please let me know it word-by-word including the event ID.
Thanks.

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