RDP 8.02438 for Mac lost connection when scroll on touchpad or mouse

Hello
when I scrolled pages in win apps by using touchpad or apple mouse rdp lost connection and error message appears: "connection reset by peer"
It appear not always but if I switch from one apps to anther in launchpad and tries to scroll at once in active window(not always but often). But if after switching to that app I press somewhere inside active window by mouse I can scroll (in that case scroll
always works correctly)
It seems that in RDP after switching to new app window it gets focus only after clicking inside active window.
It's difficult to me describe it exactly in english

[2014-Feb-18 17:18:42] RDP (0): Server hides cursor
[2014-Feb-18 17:18:42] RDP (0): Server hides cursor
[2014-Feb-18 17:18:42] RDP (0): Server hides cursor
[2014-Feb-18 17:18:42] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Feb-18 17:18:42] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Feb-18 17:18:42] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Feb-19 10:44:12] RDP (0): Final rdp configuration used: screen mode id:i:2
use multimon:i:1
session bpp:i:24
full address:s:*****
audiomode:i:0
username:s:******
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:0
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com:1
bookmarktype:i:3
use redirection server name:i:0
[2014-Feb-19 10:44:12] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Feb-19 10:44:12] RDP (0): lo0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Feb-19 10:44:12] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
[2014-Feb-19 10:44:12] RDP (0): lo0 af=30 (AF_INET6)  addr=*** netmask=ffff:ffff:ffff:ffff::
[2014-Feb-19 10:44:12] RDP (0): gif0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): stf0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): en0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): en0 af=30 (AF_INET6)  addr=***** netmask=ffff:ffff:ffff:ffff::
[2014-Feb-19 10:44:12] RDP (0): en0 af=2 (AF_INET)  addr=1***** netmask=255.255.255.0
[2014-Feb-19 10:44:12] RDP (0): en1 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): en2 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): bridge0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): p2p0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): vnic0 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): vnic0 af=2 (AF_INET)  addr=***** netmask=255.255.255.0
[2014-Feb-19 10:44:12] RDP (0): vnic1 af=18  addr= netmask=
[2014-Feb-19 10:44:12] RDP (0): vnic1 af=2 (AF_INET)  addr=****** netmask=255.255.255.0
[2014-Feb-19 10:44:12] RDP (0): --- END INTERFACE LIST ---
[2014-Feb-19 10:44:12] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Feb-19 10:44:12] RDP (0): client version: 8.0.24308
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Feb-19 10:44:12] RDP (0): Resolved '****' to '****' using NameResolveMethod_DNS(1)
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Feb-19 10:44:12] RDP (0): Exception caught: Exception in file '../../librdp/itotlayer.cpp' at line 847
    User Message : Security negotiation Error: NotAllowed(2)
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Feb-19 10:44:12] RDP (0): Resolved '****' to '****' using NameResolveMethod_DNS(1)
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Feb-19 10:44:12] RDP (0): **** User ACCEPTED connection to basic security host
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolInactive(4)
[2014-Feb-19 10:44:12] RDP (0): Protocol state changed to: ProtocolActive(5)
[2014-Feb-19 10:44:28] RDP (0): Server hides cursor
[2014-Feb-19 10:44:30] RDP (0): Server shows cursor
[2014-Feb-19 10:44:38] RDP (0): Protocol state changed to: ProtocolInactive(4)
[2014-Feb-19 10:44:38] RDP (0): Protocol state changed to: ProtocolActive(5)
[2014-Feb-19 10:56:55] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Feb-19 10:56:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Feb-19 10:56:56] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Feb-19 10:57:55] RDP (0): *** Application terminated ***
[2014-Feb-19 11:49:35] RDP (0): *** Application terminated ***

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    MacOS version 10.7.5 (build 11G63)
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    2015/01/08 08:51:12.670 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
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    2015/01/08 08:51:20.192 Office Communications Server LOGON STARTED: USER = {nsayewich}
    2015/01/08 08:51:20.197 SIPService::Logon
    2015/01/08 08:51:20.281 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.600 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
    2015/01/08 08:51:21.535 InternalConnect, NLResolveAddress returned: -3176
    2015/01/08 08:51:21.537 IsLocalAddress, 'internal.mydomain.com' is not a local address
    2015/01/08 08:51:21.537 FShouldUseProxy, is returning 1
    2015/01/08 08:51:21.537 Connecting to internal.mydomain.com (port 0)
    2015/01/08 08:51:21.537 InternalConnect, NLCreateConnection returned: -3176,
    2015/01/08 08:51:21.537 FUsingHttpsTunnelProxies, returning: 0
    2015/01/08 08:51:21.537 Listening thread got exception -3176
    2015/01/08 08:51:23.632 InternalConnect, NLResolveAddress returned: 0
    2015/01/08 08:51:23.633 IsLocalAddress, 'external.mydomain.com' is not a local address
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    2015/01/08 08:51:38.004 InternalConnect, NLCreateConnection returned: -3259,
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    2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
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    Hi Nicholas Sayewich,
    I tested in my lab and without any problem.
    I also use TMG as Reverse Proxy and without configuring SRV records (My ISP don’t support SRV), after importing the root certificate onto MacBook, I can sign into Lync everywhere(internal
    and external).
    Please make sure that the certificate is set up to
    Always Trust .
    http://blogs.technet.com/b/nexthop/archive/2008/03/05/how-to-install-a-trusted-root-ca-certificate-on-osx-leopard-for-use-with-messenger-for-macintosh.aspx
    And my log for your reference:
    Microsoft Lync 14.0.10 (141024)
    MacOS version 10.10.1 (build 14B25)
    2015/01/09 22:40:15.802 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:16.486 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
    2015/01/09 22:40:16.493 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:16.496 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.595 Office Communications Server LOGON STARTED: USER = {MyDomain\LyncUser1}
    2015/01/09 22:40:32.596 SIPService::Logon
    2015/01/09 22:40:32.633 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.737 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.738 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.754 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
    2015/01/09 22:40:33.080 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:33.082 IsLocalAddress, 'sipinternal.MyDomain.com' is not a local address
    2015/01/09 22:40:33.082 FShouldUseProxy, is returning 1
    2015/01/09 22:40:33.082 Connecting to sipinternal.MyDomain.com (port 5061)
    2015/01/09 22:40:48.008 InternalConnect, NLCreateConnection returned: -3259,
    2015/01/09 22:40:48.008 FUsingHttpsTunnelProxies, returning: 0
    2015/01/09 22:40:48.010 Listening thread got exception -3259
    2015/01/09 22:40:50.043 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:50.044 IsLocalAddress, 'sip.MyDomain.com' is not a local address
    2015/01/09 22:40:50.044 FShouldUseProxy, is returning 1
    2015/01/09 22:40:50.044 Connecting to sip.MyDomain.com (port 443)
    2015/01/09 22:40:50.896 InternalConnect, NLCreateConnection returned: 0,
    2015/01/09 22:40:50.896 InternalConnect, NLCopyConnectionBinding returned: 0,
    2015/01/09 22:40:52.980 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:52.981 IsLocalAddress, 'sip.MyDomain.com' is not a local address
    2015/01/09 22:40:52.981 FShouldUseProxy, is returning 1
    2015/01/09 22:40:52.981 Connecting to sip.MyDomain.com (port 5061)
    2015/01/09 22:40:53.291 InternalConnect, NLCreateConnection returned: 0,
    2015/01/09 22:40:53.291 InternalConnect, NLCopyConnectionBinding returned: 0,
    2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): ip 192.168.100.187, link speed 0
    2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): Working around 0 link speed
    2015/01/09 22:40:53.526 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 20, newState: 30, direction: 0
    2015/01/09 22:40:53.528 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.529 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.583 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.584 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.786 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 1, HasSignedOut: 0
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    2015/01/09 22:40:54.379 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:54.379 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.082 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.082 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.440 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.440 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.683 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.683 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.238 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.238 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.239 IsLocalAddress, 'lyncpool01' is not a local address
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    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
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    2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
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  • Outlook 2011 for MAC not connecting to the exchange server

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    http://support.microsoft.com/kb/2492901
    If it not matches to yours, please paste the details without sensitive information.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

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