RDP issues with SBS 2011 after reboot

Question

I'm having trouble RDP'ing back into our SBS2011 server after doing a reboot on it, trying to re establish the RDP connection fails. I can't get back in until I call and have someone onsite physically log the server back on, then I can RDP back in just fine. Ideas?
This topic first appeared in the Spiceworks Community

Answer 1

Hi:
Failed updates were once a no charge call to MS for assistance, so I would try that and see how they react.  Also, most failed updates will install on the second pass or you can visit the KB and download and install manually.
Just for others reading this... it is an excellent idea to reboot the sever before installing updates just to check that there are no issues.  We have found that updates get blamed for things that have crept into the system before the updates were applied.
For the case at hand... I would not expect to see failed updates result in the behavior you are experiencing.  May I suggest that you find the time to start the server with a clean boot (use msconfig to stop all startup items and non MS services
and restart).  Then try the updates again, one at a time.  If that does not work, try safe mode that will even turn off such as network drivers and even change the exchange services to disabled for this test.
If there were hardware driver updates installed, remove them and drop back to those you were using before.  Make doubly sure the drives are not full, and that the RAM is not totally used. 
Examine the event logs for clues, and run the SBS BPA - fix anything it finds.
And maybe let us know, in this last case, if dot net 4.51 was installed and what updates failed to install.
Larry Struckmeyer[MVP] If your question is answered please mark the response as the answer so that others can benefit.