RDS slow response when clicking on icons
My users use RDP to get into our Terminal Server. I have one user that is having a problem while in RDP.
While in RDP, she right clicks on an Icon or clicks on the start button the menu(s) appear and then quickly disappears and she has to repeat the clicking several times before she can actually click on what she wants on the menu. it is very
frustrating. She has a windows XP, all updates are installed, and no one else (which 75% of the users have XP, 25% have Windows 7) has this issue it is just her computer. Terminal Server is Windows Server 2003 R2.
any help will be greatly appreciated and if more information is needed please ask away.
thanks,
Robin
I am on the users computer as the user and it is not doing it as often as before. I went into TS and i had no problem so I could not perform the ping function you suggested. I did see the problem when she showed me it a couple
of days ago so I know there is a problem. I was getting frustrated clicking on the Start button or an icon.
I was then on the users Desktop on her computer and clicked on the Start button, the menu would appear then disappear. the next time i clicked on the Start button it would appear and stay there. I right clicked on some of the icons
and the menu appeared and did NOT disappear.
I switched out the mouse with 2 different mice and there was no change.
the MSTSC.exe on all the computers with XP has a date of 1/27/11.
I am going to run some anti-malware and anti-spyware software on the computer and see if it finds anything. I will be do this this weekend and I will post the results.
We are using McAfee software for the AntiVirus program and it is up-to-date on the DB. I will be do this this weekend and I will post the results.
thanks again for your assistance.
Robin
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'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
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* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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Yvan KOENIG (VALLAURIS, France) lundi 26 décembre 2011 12:03:51
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
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Faulting module name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
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Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report Id: 25f2f8e0-5de1-11e3-aa96-b8ca3a76ef90
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Version=1
EventType=APPCRASH
EventTime=130307499751212652
ReportType=2
Consent=1
UploadTime=130307499751836680
ReportIdentifier=47e54e86-5dee-11e3-8617-b8ca3a76ef90
IntegratorReportIdentifier=47e54e85-5dee-11e3-8617-b8ca3a76ef90
WOW64=1
Response.BucketId=3941454205
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OUTLOOK.EXE
Sig[1].Name=Application Version
Sig[1].Value=15.0.4551.1004
Sig[2].Name=Application Timestamp
Sig[2].Value=5253ab76
Sig[3].Name=Fault Module Name
Sig[3].Value=OUTLOOK.EXE
Sig[4].Name=Fault Module Version
Sig[4].Value=15.0.4551.1004
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5253ab76
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00025b09
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
UI[3]=Microsoft Outlook has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
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LoadedModule[83]=C:\Windows\system32\sfc_os.DLL
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LoadedModule[86]=C:\Windows\system32\mswsock.dll
LoadedModule[87]=C:\Windows\System32\wshtcpip.dll
LoadedModule[88]=C:\Windows\System32\wship6.dll
LoadedModule[89]=C:\Windows\system32\DNSAPI.dll
LoadedModule[90]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[91]=C:\Windows\system32\rasadhlp.dll
LoadedModule[92]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[93]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[94]=C:\Windows\system32\secur32.dll
LoadedModule[95]=C:\Windows\system32\credssp.dll
LoadedModule[96]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[97]=C:\Windows\system32\cryptdll.dll
LoadedModule[98]=C:\Windows\system32\bcrypt.dll
LoadedModule[99]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[100]=C:\Windows\system32\mlang.dll
LoadedModule[101]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\MSPTLS.DLL
LoadedModule[102]=C:\Windows\system32\explorerframe.dll
LoadedModule[103]=C:\Windows\system32\DUser.dll
LoadedModule[104]=C:\Windows\system32\DUI70.dll
LoadedModule[105]=C:\Windows\SysWOW64\actxprxy.dll
LoadedModule[106]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\ColleagueImport.dll
LoadedModule[107]=C:\Windows\system32\NETAPI32.dll
LoadedModule[108]=C:\Windows\system32\netutils.dll
LoadedModule[109]=C:\Windows\system32\srvcli.dll
LoadedModule[110]=C:\Windows\system32\wkscli.dll
LoadedModule[111]=C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnOL.dll
LoadedModule[112]=C:\Program Files\Microsoft Office 15\Root\Office15\SOCIALCONNECTOR.DLL
LoadedModule[113]=C:\Program Files\Microsoft Office 15\Root\Office15\mfc100u.dll
LoadedModule[114]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\UmOutlookAddin.dll
LoadedModule[115]=C:\Windows\system32\MAPI32.dll
LoadedModule[116]=C:\Windows\system32\OLEACC.dll
LoadedModule[117]=C:\Program Files\Microsoft Office 15\root\office15\1033\UmOutlookStrings.dll
LoadedModule[118]=C:\Program Files\Microsoft Office 15\Root\Office15\FACEBOOKPROVIDER.DLL
LoadedModule[119]=C:\Program Files\Microsoft Office 15\Root\Office15\LINKEDINPROVIDER.DLL
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LoadedModule[121]=C:\Windows\system32\UIAutomationCore.DLL
LoadedModule[122]=C:\Program Files\Microsoft Office 15\Root\Office15\SHAREPOINTPROVIDER.DLL
LoadedModule[123]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[124]=C:\Windows\system32\RASAPI32.dll
LoadedModule[125]=C:\Windows\system32\rasman.dll
LoadedModule[126]=C:\Windows\system32\rtutils.dll
LoadedModule[127]=C:\Windows\system32\sensapi.dll
LoadedModule[128]=C:\Windows\system32\SXS.DLL
LoadedModule[129]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[130]=C:\Windows\system32\ncrypt.dll
LoadedModule[131]=C:\Windows\system32\GPAPI.dll
LoadedModule[132]=C:\Windows\system32\cryptnet.dll
LoadedModule[133]=C:\Program Files\Microsoft Office 15\Root\Office15\outlph.dll
LoadedModule[134]=C:\Windows\system32\tquery.dll
LoadedModule[135]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[136]=C:\Windows\system32\WINMM.dll
LoadedModule[137]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[138]=C:\Windows\system32\PROPSYS.dll
LoadedModule[139]=C:\Windows\system32\wdmaud.drv
LoadedModule[140]=C:\Windows\system32\ksuser.dll
LoadedModule[141]=C:\Windows\system32\AVRT.dll
LoadedModule[142]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[143]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[144]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[145]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[146]=C:\Windows\system32\msacm32.drv
LoadedModule[147]=C:\Windows\system32\MSACM32.dll
LoadedModule[148]=C:\Windows\system32\midimap.dll
LoadedModule[149]=C:\Windows\system32\msadp32.acm
LoadedModule[150]=C:\Windows\system32\apphelp.dll
Sec[0].Key=LCID
Sec[0].Value=1033
Sec[1].Key=skulcid
Sec[1].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Outlook
AppPath=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXEHello,
Did you try to create a new mail profile without exchange account?
Besides, I recommend you use CalCheck to check Outlook Calendars for problems.
And then you can delete corrupt calendar item or use Calendar Repair Assistant to repair the corrupt calendar item.
Here is the blog for your reference.
http://blogs.msdn.com/b/webdav_101/archive/2012/02/28/how-to-check-for-calendar-corruption.aspx
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Cara Chen
TechNet Community Support -
IPhoto '08 (7.1) Freezes when Clicking "Music" Icon for Slideshow
When I try to add music to a slideshow, iPhoto freezes up when clicking the Music icon. How to make it work again (it worked fine before the upgrade).
Monique:
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Be sure to report this at http://www.apple.com/feedback/iphoto.html. The more reports on this subject the more likely they will get a fix out quickly.
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Do you Twango?
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whenever I open my yahoo mail when using Firefox, a pop up box appears on the upper left side of the screen, it asks the question "do you use the yahoo! toolbar on multiple computers?" and gives click boxes for "Save to my yahoo ID" and "No thanks, just save to this computer". I get no response to clicking on either box, nor will the pop up close if I click on the "X" in the upper right corner of this pop up. It won't close out and it sits right over the top of the email messages in my inbox. All else seems to work fine, but can't get rid of this pop up box....very annoying.
go mail.yahoo.com as the login entrance for yahoo mail.
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Slow response when using Xcelsius web service connection witn input values
We've been very successful in using the Xcelsius Web Service Connection. We've recently moved forward toward using input values when calling a web service and having issues with response time. Without input values, it takes 3 - 6 seconds to retrieve and display the results in Xcelsius, but, when using the input values to the web service, it takes about 27 seconds for Xcelsius to retrieve and display the results. Does anyone have experience with fixing slow response associated with using input values for a web service connection?
Hi Sharone,
What's the version of your Xcelsius and BOBJ server?
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Regards,
Rodrigo. -
Why won't mail open when click on icon?
why won't my mail open when I click on icon but other users can open theirs?
Howdy lpedvm23,
If Safari is not opening any window when you click the icon, I would use these troubleshooting steps from the following article:
If Safari can’t open a window - Safari Help
If you can’t open Safari or a new Safari window, try these suggestions.
Use the latest version of Safari and OS X. To check for a Safari update, choose Apple menu > App Store, then click Updates. For more information, see Keep your Mac up to date.
Check your startup disk using Disk Utility.
If the other suggestions don’t help, try reinstalling OS X.
Thank you for using Apple Support Communities.
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IMessage won't open when clicking on icon. Is there a fix?
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Hi,
Open the Font Book and check the AppleGothic Font is Active, not duplicated and Validates (File Menu).
In the list of fonts it is a long way down.
After that check Helvetica Neue and Lucida Grande.
The first deals with the iMessages Login.
The next is the Font used in the app to display the text.The last is the one that title the Group Bars in Buddy lists (even if you don't show then you need this)
If they check out go to Applications/Utilities and open the Disk Utility and then Repair Permissions.
This checks them against the database on the Mac which is updated when the apps and OS are updated.
9:06 pm Wednesday; March 25, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Slow response when deleting from PSA or overlapping requests
Hi
We have experienced slow response times when the 'delete' jobs are kicked off from the process chain to delete PSA data as well as overlapping requests from cubes in the past two weeks. When displaying the processes via SM50 it appears that the job is not running, however in SM37 the status of the job is 'Active'. Eventually it does finish, but sometimes it times out. Any suggestions?Hi
When it completes it does the correct deletion of the overlapping requests. It only cancels without a shortdump. Here is a job log of one of these jpbs:
14.02.2006 05:47:45 Job started
14.02.2006 05:47:45 Step 001 started (program RSPROCESS, variant &0000000670942, user ID ALEREMOTE)
14.02.2006 05:47:54 FB RSM1_CHECK_DM_GOT_REQUEST called from PRG RSSM_PROCESS_REQUDEL_CUBE; row 000214
14.02.2006 05:47:54 Request '437,729'; DTA '0PM_C01'; action 'D'; with dialog 'X'
14.02.2006 05:47:54 Leave RSM1_CHECK_DM_GOT_REQUEST in row 70; Req_State ''
After the last step, that is where the entire job comes to a halt. It stays like that until we manually cancels it or it finish some hours later. We have recently uploaded patch level 28 on BW 3.0B, and am not sure if that could be the cause.
Thanks :->
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