Rdweb empty blank missing icons

Question

Windows 2008 R2 gateway and rdweb on same server (RD)
Windows 2008 R2 session server (TS)
After some time the website rdweb with the published programs (RemoteApp Programs) is empty for the users. I have tried everything and it allways fix itself with a restart. But i know see that when this problem occur, if i then on the TS server only starts
(doubleclick) on the RemoteApp Manager under  Administrative tools - Remote Desktop Services then it takes some time before the programs open, but when it opens it shows a grey box with something like connecting to local host, and when that box dissapear
and the RemoteApp Manager starts up then the icons on the rdweb on RD server is showing and working. After some search on google i see that there are lots of this type of problems and that there isnt any solution to it. But since its enough to start the RemoteApp
Manager program on the TS server, what does that program do and is there any services that is restarted when starting that program or is it possible to add something in the Task Scheduler to start and stop that program once a day?

Answer 1

Hi,
But since its enough to start the RemoteApp Manager program on the TS server, what does that program do and is there any services that is restarted when starting that program
You may use Process Monitor to get a more detailed process/thread view.
I suspect the issue could be caused by after long period idle time of web page access, Windows System would clear some cache which leads to the blank page.
is it possible to add something in the Task Scheduler to start and stop that program once a day
Yes, it is possible. After located the service name, run commands below are enough:
Netstop servicename
Netstart servicename
More information for you:
Process Monitor v3.1
https://technet.microsoft.com/en-us/sysinternals/bb896645
How to Schedule a Server 2012 Task to Run a Batch File to Restart Services
https://social.technet.microsoft.com/Forums/windowsserver/en-US/e6c1ec34-781e-4abc-9b74-3ed13222d8c6/how-to-schedule-a-server-2012-task-to-run-a-batch-file-to-restart-services?forum=winserver8gen
Powershell script to stop service, start service - scheduled task
https://social.technet.microsoft.com/Forums/windowsserver/en-US/c5858af4-ff10-4694-8385-c7368a4a91d3/powershell-script-to-stop-service-start-service-scheduled-task
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]