Re: Action Required - Your subscription will be ca...

I received this email as well. My subscription was paid in full and is good until July 2014. There is no way to contact Skype directly, but do expect some clarification. If they cancel my subscription, then I too demand a refund.

Skype SUPPORT seems to be confused.  I rcvd same msg (several times now)  I rcvd a help ticket response to cancel my card and then re add it, but that wont work, without cancelling my prepaid subscription. Some of the selections wont 'click'.   Im frustrated by their lack of support and sending of meaningless msgs and answers that dont make sense.  Im wasting time trying to get a simple issue resolved.  Relying on this 'community' to run the Skype business since they dont seem to understand what their own system is doing ?
Didnt someone take over Skype ?   I thought it was a reputable company that might offer support

Similar Messages

  • Action Required - Your subscription will be cancel...

    HI, I received this message today. I hope this is a sick joke as the payment for this year skype subscription was made on January 03rd, 2012...Since when do 365 days expire in less that 60 (31days for January and 29 for February)???
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    franki wrote:
    1.) Will  my service be terminited prematurely on 6/1? If so, send me a refund.
      2.) I will not update my virtual account until I need to extend my subscription sometime in June.
    Hello,
    1. No it won't. Your Plan will remain in force until the next renewal date (7/09/12) in your case.
    2. That's fine.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Action required - your subscription is expiring in...

    This is from an old account that I could not get access to, and the Skype help told me that the old account had been cancelled.  I get this message every day, and it just keeps extending the date.
    Now I'm feeling like this is some type of SPAM attack.
    Please assist.
    Jody James

    can you check if there an option to unsubcribe in those emails?  If the account is indeed already cancelled, I think you can just send a request to the customer support to stop sending emails to your email address.
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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  • NEW SPAM ALERT: "Your subscription will expire in ...

    I received this email, it looks legit, but I have no subscription, and so I know it is a scam!
     the email it was from was also.... [email protected]. com
    I did my research, looks like this spam email has been around for a long time, think it needs to be shut down!
    beware...
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    Your subscription expires soon - renew today
    Just to let you know that your existing subscription will expire in 3 days. We hope you’ve enjoyed staying in touch with friends and family using your Skype subscription. To keep calling mobiles or landlines, simply renew your subscription today. It’s perfect for those moments when you can’t reach them for free on Skype.
    Renewing is easy - just pick the subscription that suits your needs and start calling your world for one low monthly fee*.
    Skype
    * A fair usage policy applies.
    Lost Password · Account Settings · Help · Terms of Use · Privacy · Unsubscribe
    No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
    No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
    Unsubscribing here will not affect any other newsletters you've requested or any mandatory service communications that are considered part of certain Skype services.
    Getting help for Skype
    While you cannot reply to this email, you can contact us through our help section for assistance.
    You can also visit the Skype Community.
    Protect Your Password
    Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like thishttps://secure.skype.com It should also show a little padlock symbol to indicate the secure connection.
    Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function. 
    © 2003-2015 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S" logo are trademarks of Skype or related entities. 
    Skype Communications S.A.R.L. 23-29 Rives de Clausen, L-2165 Luxembourg.
    Subject/title edited to define post subject more clearly.

    Dear Readers,
    My colleague, Aimi, has reported this to Skype.  In this particular instance, this e-mail is not spam.  Please see Aimi's post, here:
    http://community.skype.com/t5/Rates-and-subscriptions/Subscription-expires-message/m-p/3975645#M4090...
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Problem with: Action Required: Your AOL Username login must transition to Apple ID

    In the early days of the iTunes store, it was possible to log in and make purchases with an AOL screen name. This has since been discontinued. In March 2015, Apple sent out a message to legacy iTunes account holders who have not yet converted their iTunes accounts from an AOL screen name to an Apple ID.
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  • Action Required: Your AOL Username login must transition to Apple ID

    I have had this email a couple of times in the last few days...
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    Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store or iBooks Store.                   
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  • HT204161 Action required:  Your AOL Username login must transition to Apple ID

    received this notice requesting change of my Apple ID - is this really required?

    JM Bell wrote:
    received this notice requesting change of my Apple ID - is this really required?
    Yes.
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  • Action Required: Your book could not be delivered to the iBookstore

    Hi Everyone,
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    You think it's a book?
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  • When trying to launch iTunes it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." I am unable to enter a uname or password. Please help!!

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    That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
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  • Dear Customer,  It hase come to our attention that your account billing Information records are out of date. That requires you to update your Billing Information. Failure to update your records will result in account termination records...  Click on

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    TM and copyright © 2014 Apple Inc. Apple Sales International, Hollyhill Industrial Estate, Cork, Ireland. Company Registration number: 15719. VAT number: IE6554690W.
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