Re activating my old silver Vision box

Hi everyone,
I cancelled my BT vision subscription a few months back as thought I would no longer need it. At that time I was not paying any monthly charge for vision as the package term expired and I only used it as any other freeview + box and paid for films etc as and when I chose (not very often)
From what I have read the new all singing all dancing black box is actually NO different in spec except the power! My thought then was well why get a new box when my old silver one works fine. BT said I could use old box and would put me on the 17.99 package. Now I am currently paying 13.99 so could not quite get why I have to pay more just for them to connect me. I dont want the option 2 broadband which comes with the package. I have only ever had option 1 and has been more than ample. They said they would account for the box in my order but the box is worth £90. Yet My monthly charge goes up! I don't see why I can't just stay on my 13.99 package? Has anyone had a similar experience?
Also out of curiousity, HDMI socket on my silver box will allow me to watch HD films, never noticed that on back of box previously. Or do I need to be in a HD area? (sadly i'm not)
Anyway I have waffled on a bit there but appreciate any comments.
Many thanks

To answer your last question, none of the current Vision boxes can receive Freeview HD, so they are no use for that.
BT Vision does include a small number of HD programs, and you can use the HDMI to view them in HD on your TV.
The rest of the time, if you use HDMI, the box simply upscales the SD signal to HD.

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Youview ESPN and will my old BT Vision Box still w...

My 18 month BT Vision contract is about to end so I called sales regarding a new deal. I was interested in the new Youview package but have a few questions that could not be answered by the sales guys.
Firstly, if I get the new Humax Youview box for my new HDTV, will my old BT Vision Box still work, as it is still the perfect solution for On-demand content onto my old non-HD flatscreen using a scart cable.
The BT Vision box also gives me free ESPN which I am told I will not initially get on the Youview service.
If the old box stops working I will be missing out on this great free channel.
Also the BT Vision box gives me the option to add Sky Sports 1&2. Again I'm told this will not be available on Youview until an app is launched that will make this work properly.

My understanding is that you can't get the Sky Sports/ESPN channels on the youView box yet & that you can't have both boxes connected to the internet at once so you have to choose between one or the other at present.
I have a Vision box with the Sky channels so will be waiting until Sky is available on the youView box before switching...

I would revert back to the old bt vision box in a ...

Wasted too much time with freezing screens, black screens, slower navigation. Will probably switch to Sky

You are talking to users just like yourself. The experts on this forum are volunteers. Strongly recommend you stay with Fx4 otherwise you'll never catch up. Fx5 is looming.
Try {Ctrl + Shift + B}.
Right click toolbar space>Customize. In the icons box, depending on your setup, you might find bookmarks icons>drag to a suitable toolbar.

Usb port on silver vision box

What can use usb port for , ? Can I record films onto memory stick from another source & play through usb port. Or any other ideas would be grateful, had vision for 3years now & thinking of renewing any thoughts on it ,not wanting a sky dish on side of house, thanx Alex
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The USB port has no connection to the BT Vision system, you could use it for charging your phone.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Silver/Black BT vision box

We've had our silver vision box for over 2 years now. I was just wondering, what's the difference? I noticed the buttons of the box infront is different to the black one though the remote is still the same just in different colour (I think). Difference with the performance? Quality?
Thanks!

MickyG wrote:
As mentioned on two other threads this morning already.....I had an engineer visit this morning. You'll be pleased to know that this is the last time I'll mention it.
Anyway....I said to him that it will be good when BT finally get the HD Freeview box released.
And he said.....that the old silver box couldn't get HD but, come April, when our transmitter goes digital then I will be able to get HD Freeview on my new black box. Ok, so this goes against my understanding from other threads. But he is an engineer, and he did come in a BT van. So I kind of would expect him to know.....
Please don't shoot the messenger though. I'm only repeating what he said.......
Was that a BT Telecoms engineer or a BT Vision engineer.
If the hardware decoder & firmware is not present in the Black box then it cannot decode HD Freeview.
"I have this awful feeling someone is watching every move I make (one of my pet hates is router location tagging)." Marvin (A paranoid Android)

Error CO3 on second vision Box,can anyone help??

Probably been asked lots of times,but how recently? Got an old black vision box and a silver one (additional to my main one) and just want to know is there any way I can get either of them to be a stand alone pvr in another room,when I unplug my main box and load up either of my old boxes I just get a Error CO3 message,I thought I read somewhere there was a new update so you could use the older vision boxes,any info please??

The old silver boxes can't take the new software. The early black ones can take the new software, but can't do everything that the new ones can. However, it requires BT to push the new software to the black box - there's no way to request it from the box.
I suspect your problem is that your main box is on the new software, which requires different things of the BT servers. So when you plug in an old box, it is no longer connecting to a server it can talk to, hence a C03 error.

Anyone swapped a vision box for youview?

I started my tv,broadband and phone contract on the 28th january, I was sent a bt vision box, apparently because sport was included, I'm not happy that bt vision isn't free to air HD, I wasnt explained this when ordering, I've just got off the phone after being messed around for an hour, to be told that to get youview box will be an upgrade and a cost of £199!
has anyone got this upgrade free/cheaper?
cheers
John.
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jonx69 wrote:
... as been told again today I can't upgrade till end of term in ten months time,feel slightly ripped off as the word "youview" was plastered everywhere when I ordered the package, off to ebay to buy a cheap HD box and chuck vision box on top of the wardrobe to gather dust.
You need to make it very clear to them that you are not asking to upgrade, you are asking them to correct an error in the fulfillment of the original order. They sent you the wrong equipment that didn't match your order confirmation and what you expected.
I wouldn't give up that easily. You still have 10 months to run on the minimum term! If the mods don't offer to help then you could try the online chat or submit an official complaint about the order via the "Contact Us" option at the top of this page.
As long as you aren't receiving Sky Sports or receiving BT Sport via the TV aerial using a viewing card then there was no good reason for them to send you an old BT Vision+ box. It has happened to others in the past and some were told it was due to shortage of stock of Youview boxes. They said, that was naughty of you to do that, can you please now send me the correct Youview+ box as promised! It should get sorted if you keep at them.
Try Customer Options on 0800 800 900 ?

Bt vision box 2nd box is also faulty!!

okay, so im not a big TV viewer, but i do like to record programmes and watch them when the weathers bad, etc. My Silver box crashed, as out of date a few months ago. Promised a new box, which took 4 weeks to resolve because the advisor said they would send out a box, but BT dont. (bad management advice to staff???)
Eventually an engineer arrived, provided a box, which has lasted about a month. It developed a time delay from pressing a button on remote to actually activating the changeover of about 30 seconds, doesnt sound much, but a bit frustrating when your trying to catch an important news story.
Now engineer came a week ago, reset the box, that didnt work so a week later a new box provided, and guess what, it keeps switching itself off !!! Im not sure if its updating or if its just fed up. But I really do dispair.
Not only do we now have to keep a paper list of programmes we record because we have to re enter the details with each reset or new box, but im half way through recording a programme and the whole thing stops, and im left with half a programme.
Ive been offered £20 compensation for one months NO USE of BT vision and considering it was freeview programmes and nothing could be watched, I had hoped that would be sent asap, but have been told it will be on my next bill which is in august. Con??
Sky TV really is beckoning.

Enquire about a Youview box. These are much more reliable than the Vision Box, and are currently replacing the old silver boxes.

Bt Vision Box C03

Hi,
I was given a Bt Vision box a black one 500Gb by a friend but i cant seem to get it to work i keep getting C03 Error which i believe is to do with a subscription which i dont have, I do have bt broadband. I borrowed a bt vision box from a family member who doesn't have a subscription either not to long ago and that worked fine at my house without a subscription.
But this new one doesn't.
After searching the internet i found out that i need a update the (box i was given had a factory reset) ?
Thanks

They actually switched off the Microsoft CE software which was the original software from the start up of the Vision service which was on the Silver box. BT then introduced the Black Vision Box initially with the same Windows software. BT then changed to the Linux software and BT then updated the Black boxes to run the new software and replaced those in a contract with a Silver box with the Black box which left those with Silver boxes on PAYG contracts.
So, some older Black boxes that haven't been upgraded could still have the old Windows software, which is what the OP has.
Stew

New BT Vision Box delivered out of the blue

I have had a brand new black BT Vision Box delivered this morning out of the blue(I currently have on of the old silver boxes). The letter indicated that they were issueing everyone with a new box due to features being rolled out and that the silver box will stop working in 28 days. I have an almost full hard drive of programs and films and there is no way of transfering the data accross. They advise us to watch everything before sending the box back in a prepaid envelope.
As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
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rewsan wrote:
As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
Yes you can, but what you would need to do is -
leave the silver box plugged in to the mains and connected to the hub via the ethernet cable
then remove the ethernet cable from the silver box and connect this cable to the black box
switch the black box on and allow it to boot up
The silver box will then run and allow you to watch your recorded content
(putting the silver box in to standby is fine, but don't unplug the mains supply)
-+-No longer a forum member-+-

New standard Bt vision box v Youview box

I am bit confused, I know BT vision is about to start giving Humax Youview box to it subscribers I thought this was to replace the old silver BT vision Boxs howevervier I notice that bt has already started supplying new ( black) BT vision box's. Are the youview box replacing the these black standard BT visions box or are both types still likely to be supplied. If the later what do you get on the black standard Bt vision that you can not get on the youview box?

The 1st generation BT Vision box was the grey one you refer to.
The 2nd generation BT Vision black box has been in use for a few years now.
There are suggestions that BT are testing a 3rd generation BT Vision HD box, but this is still under development and there are no official details on that yet.
The BT Youview HD box will be a separate thing. It is not designed to replace the BT Vision boxes. It gives those who want to make use of other non-BT Youview services an option to do that. However the BT Vision services via Youview will not be as comprehensive as those provided via the official BT Vision boxes.
See this BT help page.
BT Youview v BT Vision
Also see this previous thread discussing the differences.
Bt-vision-2-vs-you-view
Personally I don't really see the point of BT having their own branded Youview box. If people want a Youview box they can just go and choose one from those on offer in the shops. As far as I know Sky have no plans to create a Sky branded Youview box, yet they will still offer services on Youview. But who am I to say.

New Black BT Vision box - what is missing, a discu...

Maybe it's just me but here is a list of things which are currently missing or wrong with the new BT Vision box (black edition with new interface and OS). Thought it might be useful to keep a list of these going which people can add to.
would also appreciate it if anyone can help with any of these issues in case i've missed something
Red button doesn't work - believe this is 'coming soon'. you can still access the channels by going to 301 or 302
Teletext doesn't work - the button pops up a message saying it's not available, coming soon?
There is no way to set recordings to over run? - this used to be very handy on old box, particularly with live shows. is this being brought back?
No signal strength tester - you used to be able to check digital signal reception strength and quality from the settings menu, not any more
Pressing 'play' when viewing a recording doesn't flash up the progress bar - any other good way to do this, used to be handy. Fix: pressing "select" does the trick
no HD Freeview - the box isn't capable, wondering whether they might upgrade us to YouView later on for this?
No options to set resolution - used to be able to define 720p or 1080i for instance, not any more
Sky Sports small white box - a small logo in the bottom right area, not sure what this is or why it's now there?
Subtitles on iPlayer missing
Some reported picture quality issues - both on SCART and HDMI
On the plus side:
Bigger capacity on the hard disc
Faster inteface and movement between sections
Nice new design and sharp interface resolution
Channel logos / graphics now in the information bar menu
When in the TV Guide there's still a small box showing you what you are watching on the current channel
Music playlist
Bookmarks
Reinstatement of the 30s jump and better fast-forward / rewind (30s jump doesn't work on Sky Sports)
Ability to jump to specific point in recordings (you need to start it first, then stop and go back into it to have option)
Ability to reenter a recording at a time offset
Icon to show which recordings have been watched
HD iPlayer
Recently viewed in iPlayer
Ability to resume a programme on iPlayer
Ability to resume on demand
Disk usage on Recordings page
Auto switching format for HDMI and SCARTOne-press toggling of Subtitles and Audio
Previous channel facility
'Play all' feature for On Demand series
anything else people want to add?

Subtitles on iPlayer
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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BT Vision box signal strength indicator

Just received the latest black BT Vision box replacing an older version. Old version worked really well, good picture. New one using same leads and aerial point pixellates at times horribly. The signal quality indicator usually indicates 100% and is green in colour. The signal strength indicator varies: sometimes is shows over 70dBuV and is red, other times it is around 64dBuV and is orange and occasionally it is around 56dBuV an is green. What should it be? It pixellates even when the indicator is green. I had a big new roof aerial fitted a few years ago and there is a booster/distributor box in the roof - currently running just two tv's off it, although rarely at the same time.
Why does the new box not work when the old one did? What do I need to do to cure this? Is the signal too strong or too weak?! Any ideas out there?
Thanks, Graham

Thanks for the feedback. I have tried splitting the aerial with a passive splitter - perhaps marginally better but difficult to say. Even tried splitting again to the point where the signal was showing weak. The strength indicator seems to have a colour coding, starting off red with a weak signal, going orange, then green, then as the signal is stronger it goes orange again and back to red when too strong. I have hit the green optimum region and gone either side of it. Pixellation is always there. Reading all the posts on here about this, I am coming to the conclusion that I am not going to be able to fix this.
I may ask BT to reinstate the old box, it worked perfectly - I only asked for a replacement so that I can have BT Sports and the option of Sky sports. I will just have to stream BT sport to my laptop if I want it. I am a little disappointed about this though.

NEW VISION BOX UPDATE IS USELESS

i have recently had the new update
it worked for a while until tonight 15/11
now it is worse than ever
the lights flash on the remote but no response from the Vision Box
all i get now is a green screen and nothing else
i have rebooted a few times unlugged a few times but nothing it tries to reinstall upgrade
then goes straight back to green screen
this new mBOX must have cost BT millions to get ready and produce
i take it it has never been tested before being thrown at everyone
this is a great advert of the best BT can offer
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Today I received a message on my BT Vision box advising that in 30 days time my box will be updated to the new look software. I am currently on the old style software which has been working perfectly and have Sky Sports and ESPN.
After reading this forum and also seeing the sticky post admitting that BT know the software has issues I am concerned.
Why do BT continue to update current customers boxes when they know that the software has bugs (see below thread from BT) and testing for the fixed software has not been completed?.
community.bt.com/t5/BT-Vision/Recording-problems-on-New-Look-BT-Vision/td-p/652204
Surely they dont want even more current customers to have the known issues than is necessary?
This seems completely stupid to me and surely once the crashing problems etc were found BT should have stopped the roll out of the new look until the issues were fixed in a new version of the software?. This clearly is not the case.
Please can a moderator respond. I will only be happy to receive the new software if the problems have been resolved.

New BT vision box appears to keep rebooting

First, a big hello to everyone.
I signed up recently for broadband and vision. Broadband was working from about Saturday although didn't get text from BT to confirm switch on till this morning.
Yesterday Vision box said error C04 (wait till your activation date), fair enough, so checked again this morning and came through the 'rainbow' screen and said connecting to registration server, and a few seconds later did what appeared to be a reboot of the box and repeated the same thing, basically going round in a circle, I left it for about 20 mins or so going round and round.
Is this to be expected? Powerlines are all showing green lights, broadband seems happy. Should I wait until later on does it not sound promising?
Thanks,
Curly
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It sounds like BT Vision has not been set up on your line yet. Whenever it boots up, the Vision box tries to connect to the BT Vision servers. If this fails, it tries again a few times before giving up entirely.
Cynical people might suggest that this behaviour was deliberately designed to ensure that the Vision box would be completely useless without a subscription to BT Vision.

Re activating my old silver Vision box

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